McDonlads

McDonlads Reviews

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On February 13th, 2020 approximately around 6pm my...

On February 13th, 2020 approximately around 6pm my family and I drove into the drive thru at this location. On my receipt the cashiers name says Sidel but when we proceeded to the window two women were on at the cashier window. Our experience ordering food here was very unwelcoming. The individual taking our order was already very frustrated and was making absurd comments like oh my god and huffing and puffing through the speaker as we proceeded to make our order making it very uncomfortable for us and unwelcoming. We felt very rushed and like our business was unwanted. Coming from a customer service background I was really shocked at the unprofessionalism of this employee and will not be coming back to this location. I do understand the pressure In working in a fast pace work environment but I do believe this situation could ve been handled differently and the employee could ve at least been courteous on turning off her headset before ranting though the speaker and allowing us to hear her frustration.

it is always open not the dining area but the driv...

it is always open not the dining area but the drive thru I've never been there even on holidays when it's not open we all love McDonald's the food is hot because they're always busy but the drive thru does it go slow considering the fact that they always have people

Uggh

1/3/2020 - this is the first time we've visited th...

1/3/2020 - this is the first time we've visited the inside of this newly remodeled McDonald's and it was clean and the staff was very welcoming. Food came up fast, was hot and my order was right. Thank you McDonald's for the pleasurable experience.

FUNNY U SHOULD ASK.THERE A MC D OUT THERE.THAT FOR...

FUNNY U SHOULD ASK.THERE A MC D OUT THERE.THAT FOR THE PAST 2.5 MONTHS HAVE FAILED TO GET THERE ICE CREAM MACHINE TO WORKING AND SERVE SUM ICE CREAM.I ASKED ONE EMPLOYEE THEY SAID THAT ONE OF THE OTHER EMPLOYEES WORKS ON IT WHEN HE CAN.YEAH OK UMM.
MY QUESTION.Y DOESNT MC D PAID TO FIX IT OR BETTER YET.BUY A NEW ONE.I DONT UNDERSTAND THE PROBLEM.AND ITS A PROBLEM.I WOOD KNOW.I DRIVE THRU THIS MC D ALOT NO MORE.EVERY TIME I ORDER A CONE.ONLY TO BE TOLD " SORRY WE DONT HAVE ICE CREAM RITE NOW.EVERY SINGLE TIME.HOPING SUMONE WHO CAN DO RITE BY THIS SEES THIS.THIS MC D SITS ON CORNER OF HIGHLAND AVE AND DEL ROSA.THANK YOU.

This review is for Sin. What a great staff member!...

This review is for Sin. What a great staff member! Bright, cheerful and so accomodating! My husband was the one that added to his order at the window, and she treated him so kindly, nothing like the usual treatment you get when you do that at other McD's. It was busy at 4:30 a.m. and I can understand why. Friendly staff and the food was good.

The drive thru it so unprofessional in all aspects...

The drive thru it so unprofessional in all aspects. The order taker had an attitude and then couldn't remember what we said. Then they had two young men running good and drinks to cars, which truly held up the line because they have you barely pull up to wait which makes ALL if they line wait even if all you ordered was drinks as the car did in from of us that waited for ten minutes for the other car to get their food.

Cool

This was truly the most disgusting breakfast from ...

This was truly the most disgusting breakfast from this place. The hashbrowns were old. The eggs were tasteless and hard; the restaurant ran out of butter yet the English muffin was buttered. The staff was disinterested unless it was taking my money. Please avoid this location at all costs.

I was treatend and beat by a staff and the manager...

I was treatend and beat by a staff and the manager beat me and my daughter as well and then he took my little 3 month old child and made her watch and then took her in the back and did disgusting things to her.... there food is hella fire tho so thats 5 stars

They build two drive thru lines and they still tak...

They build two drive thru lines and they still take to long on taking your order and giving your food. They need to be faster. Is fast food, I don t understand why they take so long. Is ridiculous. Also it will be nice if they take lunch orders in the morning, instead of just breakfast. Also they always forget to give ketchup and napkins stingy about it.

Got a coffee and mini donut sticks which were more...

Got a coffee and mini donut sticks which were more like mini churros. A little disappointed at first, but they were good. So I might get them again. Coffee is strong lately. What used to be 4 creams in a Large, now requires 6. They must be pulling the pot out Before the end of brewing cycle, to accommodate all the McCafe drinks.

I got extreme rude service,.

I got extreme rude service,.

I gave the lady a $20 and she started giving me my change,
so she started counted giving me quarters, and says she didn't have change in her drawer.
I said "Oh I can wait for you to get your change, not a problem" THEN proceed to be RUDE
and tell me that outside of the door was a sign that said to bring exact change.
Well excuse me -____-

then I saw the man that got his food first, even though I order before him, so I waited and
the lady that was suppose to call my order was the same rude lady that took my order.
because the lady's behind the counter was asking, what is she waiting for (referring to me)
and found out my food was sitting on the counter and the lady didn't call my number out.

Worst service ever! They can never find your order...

Worst service ever! They can never find your order number after you paid online to pick up in the drive thru. The manager tried to get technical in the IT part of the app as if because it s a 3rd party charge, they, McDonalds technically doesn t have your money yet. Although the charge in on your bank account! They suck! Complete idiots!

Service is quick to get money but long wait for qu...

Service is quick to get money but long wait for quarter pounder only thing i ordered i understand that there's 4 large orders ahead of me .i learnd if your waiting for something to complete order start the next one and so on but 15 minutes to get burger is a little long ....other than that vist was fine dood ok not really hot but ok

McDonlads

McDonlads

3.3