Mazda of Clear Lake Reviews

We almost didn't buy here because the service dept had some previous bad reviews. However, recently things have really turned around for the better. Its usually a bleh experience coming in for service, but last couple of times have been GREAT. Way to turn things around!

My wife went here by herself to buy a new vehicle and applied for financing and was approved for a 5% interest rate at told her she had to pay $3000 down. She looked at several vehicles and ended up bringing one home for 48hrs for an extended test drive, which I will admit was very nice. However, when she decided she didn't want that vehicle and told them she was going to go home and think about it after dropping it off, the sales manager came out and said "oh, well if you decide you want to get it we got you a 1% interest rate", which immediately sparked my curiosity, so I asked "1%? Does she still have to put $3000 down?" and the manager replied "no, no money down and 1%" so I said "did you re-run her for different financing?" and he said no. So I asked "how in the world did you tell her 5% with $3000 down, and now that that we're unsure about buying a vehicle it's magically 1% and nothing down?" The manager did some serious backpeddling and I told him no thanks, we don't want your business and left. We were seriously offended and my wife was very frustrated because she felt like she was taken advantage of because I wasn't there with her from the get-go. Never going back there again and not buying a Mazda.

I was there to take a look at the Miata RF in my search for a new weekend car. My salesperson, Kenny Froisy was the most patient and knowledgable car salesman I've worked with in my search this far. Although I hadn't chosen what car I want yet I know that I can expect nothing but excellent service at Mazda of Clear Lake from Mr. Froisy.

Loved the experience. The salesman(Juan) was friendly and knowledgeable, and very helpful with deciding what I want in my next vehicle. Thank you so much!

My nephew had recently relocated to TX. I assisted him in finding a used car. Kizito was extremely helpful, first finding just the right vehicle and then securing financing as a first time buyer. The entire process was as painless and hassle-free as one could possibly hope. Kizito was extremely patient and informative.

I would definitely recommend Mazada of Clear Lake and Kizito to friends and family.

Just bought a Certified Pre-Owner Mazda 3 from Otto. What a wonderful experience. From walk in greeting, to walk out, I felt very informed, respected and taken care of. I would highly recommend Otto to anyone! What an awesome experience! Thanks k you again, Otto for making my daughter's day with her dream car!

I can t say enough great things about my experience at Mazda of Clear Lake!!! Kenny and Alex were AMAZING. They made my first time car buying experience a breeze. I am so in love with my new vehicle and it s all thanks to them for making it so easy for me to finally purchase!!!

Chris Danzell and the entire Mazda of Clear Lake team made buying my 2017 CX5 a great experience on May 27, 2017. I would definitely recommend this dealership.

David Turner assisted me with the purchase of my new Mazda. Although there were some ups and downs with the purchase and delivery of my vehicle, I was very pleased with David's efforts in making my experience a positive one.

Our experience was fast, easy! And the service was excellent

I got my dream car a couple of months ago all on my own, did not think this could happen and Marco really went above and beyond to make sure i went home with my dream car! He is so amazing and always is so helpful. I highly recommend if you go here to ask for marco! He is the best

Very accommodating and professional job. No surprises or glitches

Amazing dealership!!! Four cars purchased there and counting! Love my new Mazda 6!

The customer service at this place is absolutely outstanding! It brings a smile to my face that even though I haven't been to this location that much they remember my name and even other little things about me to talk about while my car is getting serviced.

Now the waiting room is nothing spectacular but they have decently comfortable chairs and a TV for you to watch and magazines to read. Also you know exactly when your car is being pulled up because of the big windows.

The quality of the service is wonderful also, I haven't had any problems taking my car in to have whatever I needed done to it. Whenever its done if I didn't stick around in the waiting room , they always hit me with a call to let me know its ready to be picked up whenever I'm ready.

Fast and friendly service! Took my CX-5 in for routine maintenance and everyone was polite and helpful. I was in and out within about an hour. Will definitely use their service department for future maintenance.

This was the first car I ever bought by myself. My mom and dad came with me to "make sure I didn't get ripped off". Haha! I was a bit nervous to be honest, not wanting to stress myself out with what kind of offer I would get or agreeing to something I shouldn't. (It's a big investment, after all.) From the minute we walked in, Kenny was with me (and parents, lol) the entire time. Not once did I feel like he was trying to "sell" me on anything. I felt like he was honestly just trying to help me make the right choice for me. He was honest in his opinions and pointed me in the direction I needed to go. He was able to get the monthly payments just around where I wanted them to be, and walked me through it in terms I could understand. Not going to lie, I thought today was going to be stressful. But Kenny made the whole process quick and painless, and I was able to just enjoy the awesome feeling of buying my first car on my own. Even got a picture with him by my new ride before I left. Thank you, Kenny! (By the way, decided to name my Mazda3 Hatch "Toby"! Bruce will now go to my little cousin!)

Marco is one of the best car salesman I ve ever had to deal with. He s friendly, personable and exceeds customer service expectations. Ask for Marco Chacon!

My car salesmen, Otto, was great he provide me with all the need it info and gave me space to make decisions. I was not rush and push to buy the car at any time. He helps us to get a good price

The dealership backed out on a deal that my dad and I had separately checked on with salesmen. We did all the paperwork, test drove the car and had the key in our hands when they told us the deal wasn't possible. Understandingly, we were frustrated and called them out on their behavior. They never apologized and instead the manager was aggressive towards us. After some negotiation, he told me to shut up and which point my dad told him to give us our documents - we were leaving. He crumpled them up and threw them at my dad. My dad moved in his way to grab them and he threatened to knock out my dad if he touched him again. My mom jumped in the middle and he pushed her out of the way and walked off with half our documents. Eventually he gave them back but after back-and-forth yelling in the showroom. The manager seriously needs some anger management classes if he pretends to continue to hold his job. I'm still in disbelief.

I purchased an used 2008 Mazda tribute in July, which came with 4 new tires. But now I found they were wrong size, which caused shaking while driving on highway. It seems the dealer just gave me 4 wrong size tires on purpose, because those tires were left for long time and that used car needed tires change. Today I spent $570 to get my four tires change. That's pretty dangerous and I'll never trust this place.

Matt Baum took care of the detail and tint due on my vehicle. He listened to everything I had to say and talked to me without being condescending. He was a total professional and that's not easy to find in a car dealership. He absolutely deserves 10 stars. Thank you Mr.Baum for all your help.

Always exceptional, prompt service at Mazda of Clear Lake!

David is very knowledgeable and really helped us in our search for the right car. Both our cars and our house were flooded in Harvey and we don't have flood insurance, so must buy two cars and fix our house ourselves. My 2015 Mazda 3 had to be replaced but we can't afford a new car right now. Even though we bought our used Mazda from someone else, David went the extra mile to help us make our decision.

As soon as we can afford to buy another new car we will be buying it from Mazda of Clear Lake because of David's absolutely stellar customer service. Kenny and Otto were also fantastic answering questions and showing us options. This is a great team who really cares about their customers. We truly do appreciate it. Thank you!!

If you are looking to purchase a new vehicle, then go see Kenny. He was friendly, patient, and accommodating. He got me in a car I really enjoy driving even with 90 minutes of commuting in Houston traffic everyday. And it was at a price I was comfortable with. The first car buying experience I've had that was pain-free thanks to Kenny. Excellent customer service.

We could not be more pleased with the professionalism, knowledge and customer service we received from Alex Saldivar today. He went above and beyond to make sure our buying experience was everything we hoped it would be. Our daughter loves her new car!

Wonderful experience! Our sales person was not pushy and very knowledgeable. Our family is repeat business and we love it. If you need help, Alex Saldivar was who helped us and got us a great deal.

Brian Shute in service was amazing...Brian was very patience with all my question,he made sure I received my CX-9 back in no time..The staff was very friendly and on point..Thank you....

if you are unsure or undecided about what you are looking for in a car, go see Mitchell Mauldin. He listens to what your needs are and will give you options. We looked at the CX9 I was impressed with his knowledge of other make of cars and the comparison to the CX9! He understood my situation and I never felt pressured or swayed to purchase. I appreciated his honest and caring personality.

I have been bringing my car to Mazda of Clear Lake for the past three years. I had a presitant noise coming from the dash of my car that was hard to pinpoint the exact location of the noise. Diane in the service department want over and beyond to work with me and the technicians to resolve the issue. It's nice to know that there are still great people working at car dealerships like Diane.

I use this Service department for all repairs on both of my personal vehicles. Great experience on each of my visits. Great mechanic!! His name was Roy.

I recently bought a vehicle from David Turner, and I can't recommend him enough. He is extremely knowledgeable about his products, very friendly, and above all trustworthy. When I needed some more time to think about the purchase, David and Matt from finance held the car for me for two days. I am very pleased with my decision to buy from David at Mazda of Clear Lake.

Thanks to Kenny and Alex for their awesome service. They really went the extra mile to get us a very good deal. Thanks again.

David Garcia was really helpful with getting our car! Thank you

Very nice experience david garcia was my seller he is very nice guy and really knowledgeable about the vehicle

Mitchell was very helpful and comforting when I was looking to purchase a car. Definitely recommend him to anyone interested in purchasing a new car.

I bought a car here in July.

On August 15 or 16, I got a missed call from a Maria at Mazda of Clear Lake two full weeks before the license plate email came in. I called back for Maria the next day and was transferred to multiple people because no one had any idea why anyone had called me and Maria did not say on the voice mail. They told me Maria works in a department that made me guess that she was calling about the IOU on my contract for a carpet cleaning/dye, so I wanted to schedule that appointment at the same time I brought in my car to pick up my plate. Additionally, after I signed the paperwork for the vehicle, the sales manager, of all people, brought out my one key. It would have been nice to know that they only had one key before I signed because the keys for keyless entry and auto start are not cheap. He told me he would call the former owner because he knew her and she said she had a key. He did not or could not get in touch with her, so I also requested you make a second key and have it when I pick up my car. Finally, the maintenance light came on the day after I left the lot because apparently you let me leave the lot without an oil change, which I had to pay for later that week, so I requested a free alignment in exchange. I told the final person I spoke to on the phone, someone in Maria s department, all of these things. I asked her to escalate these concerns to the proper party and respond. I waited two weeks and made a follow-up call but no one called me back.
On or about August 30, I had to find out from my father that you got my license plate in because for some reason even though I'm the registered owner of the vehicle, your company continues to contact him with information about my vehicle (including the link to this survey and some additional service appointment you made for my vehicle without asking) because he emailed one time inquiring about whether you still had the car on the lot.

When he forwarded me the email about the license plate, I emailed back also noting all the info in the conversation following the call from Maria. I waited one week and NO ONE RESPONDED TO MY EMAIL EVEN THOUGH YOU EMAILED ME FIRST. I emailed again, and finally Mr. Galvan made an appointment for me to take care of all of those issues.

I brought my car in at the time that I made the appointment for, but no one there knew why I was in and they couldn't find the email in the Mr. Galvan's emails, so I pulled out my phone to show them. Then I was told, surprise, it would take at least a week to dye my carpet (that person is only in on Friday so I know that that happened the day after I brought my car in), get my license plate, get an alignment, and get a new key. Although you provided me with a nice enough rental during that time, it is unreasonable that it take one full week to do those things. If Volvo couldn't make me a new key until the next week, you should have told me that before I brought my car in and perhaps I would have scheduled the work the following week.

When I got there one week later to pick up my car, it did not have the license plate on it. By this point, my temporary tag was expired. I certainly will not be "servicing" my car with you because it's more work for me than you.

David Garcia was great and really helpful and patient in helping me with my first buy

I have been dealing with Mazda of Clear Lake for several years. The employees are professional and friendly. I recently had my oil changed and the service was performed professionally and quickly.

This dealership was great! I worked with Mirza Beg and he was very friendly and knowledgable. He was able to get me the exact car I wanted and worked with me on the price. They have so many certified used cars to choose from and after stopping at many Mazda dealers in Houston, I found the clear lake location to have the best selection. I would highly recommend this dealership for anybody looking for a new or used car.

Since Fernando has taken over, the Parts Dept is running way smoother than ever before. I've been my parts faster and they are 100% correct.

David

With everything that I went through with my previous car, Mazda of Clear Lake's Kenneth Froisy did an oustanding job in being honest with me about each of the used cars that I was approved for and helped me pick out the right one no matter if it was beneficial to him or not.

My parents and I recently went to Mazda of Clear Lake and purchased a vehicle. Marco was our salesperson, and I can't emphasize enough how great of a service he provided while we were shopping. My parents are not the easiest to deal with but Marco was very patient and helpful. He was knowledgeable about the cars, and made sure my parents picked the right vehicle for them. We are happy with out purchase, and would recommend Mazda and Marco to anyone looking for great service.

Otto was great! Very knowledgeable and easy to talk to! We love our car and he did a great job steering us in the right direction.

Very friendly staff, they were patient with me and my sister and all the questions we had. We ended up getting a lease and driving out with a new SUV! Thank you, David Garcia!

I had a great experience with the DeMontrond Service Team! They advised me of the most cost effective way to address my radiator problems. They even diagnosed and repaired an A/C issue that 2 other places couldn t seem to solve. Overall - the service and work was quick, honest and friendly. I know where we ll be taking our vehicles from now on. Special thanks Austin and Roy!

My girlfriend and I were looking for a new Mazda CX-5 for her, and currently living in the DFW area, we looked at the dealers in the area. Unfortunately some of the games they played with us really turned us off. I figured why not look in Houston, and I discovered Demontrond Mazda. That s when I contacted them about a particular CX-5, and I was connected with the friendliest, most knowledgeable salesman I ve ever done business with: Kenny Froisy. He instantly gave me a transparent price quote (most competitive price too) that broke down the price. We agreed on the price online, and I drove up from DFW to meet with him at opening. They honored all their price quotes, were extremely friendly and knowledgeable, and took care of us quickly and efficiently. I have never had a better experience with a dealership than I have had with Kenny and the Demontrond Mazda staff. I highly recommend everyone (especially in the DFW area!) to come on down and buy your next Mazda with them.

4th car purchased from Mazda of Clear Lake. 2nd car with the help of Chris Loeffler. Many thanks to both. A return customer that will be back again.

Diane Mann was wonderful! She was patient with my questions and went above and beyond to make sure to provide quality service. I will be back

We just purchased our 5th vehicle from here. Kenny Froisy has been our salesperson everytime and is amazing to work with. He really goes out of his way to get you the car you want!

My first time Mazda car service was excellent. I did have to wait a little over an hour. Which I figure was going to happen since my appointment was on a Monday morning. Everyone was helpful and attentive in getting my car serviced. I will be a regular at Clear Lake for all my car service needs.

The friendly and professional staff at Mazda of Clear Lake were very helpful from the start to the finish, I was treated like family as soon as I walk in the door. Matt Baum and Alex Saldivar went above and beyond to make me feel comfortable and to help me achieve my goal in getting a new vehicle. I just wanted to say thank you from my family and we will definitely think of this dealership next time we are in need of a new vehicle.

Not a bad place to get an oil change when that service is free but it comes with a price, purchasing one of their vehicles.

The team here at Mazda of Clear lake is amazing! Alex and Ahmad really took care of us in time of need after our car flooded during hurricane. I highly recommend Mazda of Clear lake

Kenny Is the best!!
He found exactly what we wanted even though we gave him no time at all. Professional and friendly, couldn t be happier

Mitchell M. was an excellent sales rep. I had rather specific needs for the car I was looking for and Mitch was friendly, moved quickly, and found the best option for me in their inventory. Given the deals and quality of service, I definitely see myself coming back to Mazda of Clear Lake in the future.

Thanks jp you where great will be bringing some customers your way!!!!

I went looking at Mazda of Clear Lake expecting the same kind of car I was seeing at other dealerships, but I ended up being very surprised at how much Mazda has upped their game. I was so impressed with the car itself and the attention I received that I left with a brand new CX 5!
Kenny met me at the door and answered all of my questions and concerns, without all the BS other dealerships try to push on you. He and his manager did everything possible to make sure that I was getting what I wanted and leaving happy. They even went out of their way to make the numbers line up in a way that fit my needs. I am beyond thrilled with my car buying experience and will definitely be recommending people go see Kenny at Mazda of Clear Lake!

David Turner was excellent salesman. Better even than Tyrone

Came in a purchased my second Mazda from Kenny. He was very helpful and made me feel like part of his family. I will be referring my family and friends to Kenny and Mazda of Clear Lake.

I came into Mazda Of Clear Lake during my car buying process, I worked with Mitch and he was great. I test drove 5 cars and he was quick to bringing them all up. Didn t find what I wanted but I wish I had because his customer service.

I bought a Mazda CX9 this week =) Could not be happier with my experience. My sales person was Juan Tapia and I highly recommend him! I had a bad experience at a previous dealership (not Mazda) and Juan was a breath of fresh air. He was knowledgeable, patient and friendly. This was my first new car buying experience and he helped to make it painless as possible. If your are in the market for a new Mazda, Juan is your man!

After communicating by email with Kenneth Froisey, we finally decided to come in for a test drive and possibly purchase the vehicle that same night. We brought our TrueCar certificates that Kenneth Froisey responded to, after we asked him to RECONFIRM and double check the price quote he had provided, because the drive out to Clear Lake for us was almost 1 hour from home.

We get there, the first CX-5 Grand Touring they had ready for us to test drive was dirty. It had mud on the car, all over the tires, and the engine sounded really bad.
David Turner insisted the car was just warming up. I refused to get into the car and requested that he pull up another vehicle.

The second car was fine. After test driving it, we sat down and got the paperwork filled out. We asked David Turner one last time about the price, to make sure we were all on the same page from what Kenneth Froisey had quoted us. David Turner confirmed.

After having me sign the paperwork to run my credit, David Turner came back and told us that Kenneth Froisey misquoted us, and the true price was about $3,000 MORE than the drive out price that we were told. We explained that we asked Kenneth Froisey to reconfirm his quote MANY times, and showed Dustin Simon (sales manager) the email between us and Kenneth Froisey that clearly said the price for the Grand Touring with Tech. Pkg.

We left this place extremely upset, and wasted a whole lot of time driving, only to be screwed by these people by pulling my credit, THEN trying to trick me into purchasing a car more than the price promised.

I have purchased two CPO cars, the CX-5 and CX-9 GT more recently. The first car experience was good and so was the second one. However 4 weeks into the CX-9 when I noticed a crack out of nowhere on the front bumper with no impact done, I was told by the sales team that they won t do anything about it since it s changed ownership and long time has passed. Also the service director Brian didn t do much to chase it with Mazda. Ya well, thanks for nothing since it was still under warranty.
Update- 03042020: so they have a new service team in place now under DeMontrond. The new team under the new service director Austin is transparent and professional. After casually telling Austin about my front bumper crack, he got it replaced with Mazda and I got the car back in two weeks. Great job Austin and team!!.

It was fast and efficient, with great smiles from the entire team of service hospitality. Thanks again and will see you soon on the next service Rocks.

If there was a way to put negative infinity stars I would . Y all are some thieves never will I buy from this place !!!

Excellent service. Friendly and customer oriented employees.

Jacquie Pantoja

We went in to view the options and check about trading in my '12 Cruze. We worked with Marco and he was great. Opted to get the 2020 Mx5 RF and it is amazing. Marco and the rest of the staff there were nice, informative and fair with all that we discussed. Since taking it home Marco has also been super prompt at answering my questions and followups for the add-ons we ordered.

If their service keeps up like this, we'll be part of the demontrond family for quite some time.

Also, just look at how great this car looks!

This review comes after our fourth purchase from Mazda of Clear Lake. Our sales consultant this time was David Garcia. We keep coming back because they truly try to get us the best deal, and we never feel pressure to buy extras we don't want. We never have regrets after buying a vehicle from them.

EDITED FROM OLDER REVIEW: I read the previous negative reviews of this dealership, and hoped my own experience would be better. I was wrong. I bought a Certified Pre-Owned Mazda 3 with 38,000 miles that did NOT meet the requirements of the CPO program, and it cost me $$$ out of pocket to correct the deficiencies.

The day after buying the car one tire blew out, and the tire store where I went for service warned me that 3 of the 4 tires did not meet their recommended minimum tread depth. The 4th tire had already been replaced, but did not match the other three. So I ended up putting 4 new tires on the car after just one day.

A couple of weeks later, the battery died and tested as "Bad", which I had to replace, again at my expense. And when I took the car to a Mazda dealer in Dallas to have the A/C looked at, they told me that the recommended 30,000 mile service had not been done, which again I had to pay for.

The problem was that I live and work far from Mazda of Clear Lake and could not easily take it back there. I thought by buying a "Certified Pre-Owned" car I would be safe in avoiding these sorts of problems, but I wasn't. Let the buyer beware.

What a pleasant, easy way to purchase a car. Worked with Alex Saldivar at Mazda of Clear Lake. Alex was super great, easy to work with. Made contact one afternoon and drove out less than 24 hours later as a very happy customer.

Chris Loeffler and Jorge Galvan were great assisting me when purchasing a new vehicle after my car was flooded in the hurricane. They worked with me to get the best deal possible. They're the best!

Y'all really should include a car each with the oil change. Literally every other dealership does.

I dealt directly with Chris Danzell and had an awesome experience. That's a weird thing to write about buying a car, I know.

I had 8 different places competing for my business. Clear Lake was actually the second-to-lowest bidder. Their price was low enough to make a few others drop out of the running, and the true low price bidder had tried to pull some shenanigans on me, telling me Clear Lake was being dishonest. After doing some fact checking, I discovered that Chris and the team had been ONE HUNDRED PERCENT on the level, honest, and forthright. This made me drive right by the "true" low bidder, and make the out-of-the-way trip to Clear Lake to make the deal.

At the dealership, everything was straight forward. They only casually mentioned the extended warranty and other add-ons - no hard sell. And Chris took about 10 minutes post-sale to sit in the car with me and go through every single detail about the navigation, stereo, and other functions. (I'm a geek, so learning about all the alerts and settings - ones I didn't know about - was awesome).

He then followed up with a couple emails post-sale, asking me if I had a good experience, etc. No form letters or cheesy sales tactics. I'm pretty sure most people rate the car buying experience somewhere down near the level of public speaking, falling from a cliff, or having a tooth pulled. I was in and out of Clear Lake in about an hour, and the experience couldn't have been better.

Kenny Froisy sold me and my husband, Jacob the most amazing car. We are Mazda lovers all the way! customer service was just outstanding we will definitely be buying from Kenny in the future thanks Kenny for keeping it 100 with us and not a sales pitch we would be annoyed with. your awesome!!! Amy n Jacob Alvarez

Buyer beware!!! My husband and I went there with a pre-approval from our bank. Our sales person, Ken, told us they could do a better deal. My husband agreed to one credit pull. Little did we know upon purchasing the car and returning home we were inundated with emails saying we'd had a hard credit pull TWENTY-ONE times!!!! Seriously damaging his credit score. They are not to be trusted!

Very helpful in the way they took care of me and wife, getting the vehicle I wanted.

quickly came to an agreement and then was able to pick up the car two days later. Total time about 2.5 hours

I had to purchase a new car do to hurricane Harvey. My flooded car was a Rogue 2016. After some searching I decided to get a new Mazda CX5. I was not looking forward to hasseling with a dealership to get a descent deal but I had no choice. I went to Mazda of Clear Lake. I was lucky enough to bump into Christopher Danzell, my car salesman. He made the whole process easy and quick. He got me a fair price and was transparent through out the whole process. Another thing I like about Chris is that he knows his cars. He is confident about what he is selling and that is assuring . Overall my experience at Mazda of Clear Lake has been great. I have no complaints and I love my new Mazda CX5!

Only 2 employees out of like the 20 I saw had masks. Mazda seems to care about looks more than safety.

Well i did my reviews and i also appreciate the customer service. I bought it,what else can i say. Especially Alex Saldivar and Kenny Froisy. Couldn't done it without them. Really did appreciate all ypur professionalism and knowledge. God Bless. Thanks again.

Thank you very much Kenny Froisy for making this car buying purchase very easy an overall great day.

I d like to take a moment to recognize Kenny Froisy. He not only sold me a new car, but he provided me with outstanding service as well as an unrivaled buying experience. I was initially shopping around for a used vehicle and was terribly distressed by the service level my husband and I were offered at other dealerships. Being previous Mazda owners, we decided to visit Mazda of Clear Lake. It was the best decision we could have made during an otherwise arduous process. Kenny was patient, professional, and worked with us during the entire process to ensure I drove away in the perfect car to fit my needs. I had very specific features I wanted in this car, and he found my match all the way in Austin. The car was delivered to us locally and he ensured the financing met our needs. I can't say enough about the unforgettable experience and excitement I felt purchasing this car! Thanks so much Kenny! Sincerely, an extremely satisfied Mazda customer.

Knowledgeable non pushy sales personnel willing to assist as necessary.

Went to Mazda of Clear Lake with intention of looking at a possible vehicle to buy. Ended up with a CX-5! Nice vehicle and the sales persons were great, especially David Garcia! Look him up and he will get you taken care of!! Good Place to buy a car!

David Turner, was our first contact at Mazda of Clear Lake as we began the process of buying a new car for our family. He was helpful and friendly without being pushy. This is a hard balance in sales. After doing some market research, we decided to buy a Mazda. When the time to discuss my very specific lease question, the sales manager, Ahmad Khalil was there to help. I feel he went above and beyond to be competitive and earn our business. The final step with, Mike McCaffrey, the finance manager went smoothly and quickly. He was very professional and knowledgeable. We have purchased and lease many cars over the years, I can honestly say our experience at Mazda of Clear Lake was one of the best and I would highly recommend giving them a chance to earn your business. We LOVE our new CX-5 GT too...all around great experience!

My experience with the service department has been wonderful.
I moved to the area about 3 years ago and have a Mazda CX-9. Dustin and his team have taken care of me and my vehicle with great expertise and personal interest.
My car is getting older and will be passed on to my daughter as her first vehicle. As such, Dustin and Mikal make sure that it is kept in safe conditions and when there have been large repair bills, they have offered solutions. Mazda has a financing option for customers who can't or don't want to bite of paying the whole amount upon pick up. They also offer loaners to customers who will be without a vehicle during longer repairs.
A convenience that most dealerships have done away with.
Needless to say, I love my Mazda and I love the team at Mazda of Clear Lake for taking care of us!!

Otto is my kind of salesman. He listens, asks clarifying questions and sells you what you want to buy. No pressure. No BS. Thank you Otto for helping us buy the SUV my daughter wanted.

We bought a used 2001 Nissan Maxima with 105K miles about a month ago. We knew that the car would probably have some issues soon. Pretty normal for a car of this age, right? However, our mechanic just told us that the catalytic converter needs to be replaced. With the state of the catalytic converter, it won't be able to pass next time it is inspected. Understandable for a 13 year old car. .

Except that Mazda of Clear Lake had inspected the car themselves within the last two months and it shouldn't have passed their inspection. Either they were lazy and passed it without checking the emissions or they lied and passed the inspection just to get it off the lot. They neglected to tell us about something that should have been a known issue.

Either way, we won't be buying new or used vehicles from them ever again.

MAZDA... What can I say, the customer service at this dealership is AWESOME!! Every time I went in the associates new what they where talking about and are always so polite!!
I finally bought my Mazda and it is beyond amazing and the dealership made me feel like a new family member... I am the one with allot of questions about everything... Lol! I would recommend this dealership hands down!!

Came in for an appointment regarding a recall. I was also interested on getting a quote for AA/CarPlay upgrade. The service guy who helped me got me checked in and taken care of quickly. Told me it would probably take about an hour, hour and a half to be finished with the recall. No biggie. Turns out they got done way earlier than expected. Service crew (in the shop and at the desk) are awesome!