Marietta Toyota Reviews

Fred Yaple is fantastic. Makes the long and exhausting process of buying a new car enjoyable. Makes it a great environment.

Samuel and Terry help me 100% and i left the store with a car like they promise thank you again and see y all soon :)

Preston provided excellent customer service in my search for a brand new vehicle. He made it extremely easy and quick, which alleviated the stress. Highly recommended dealership and salesman?

I went to Marietta Toyota simply to test drive a 2016 Camry and wound up leaving the dealership with a new car. Aaron Pittman made the whole experience easy and painless. He s professional, knowledgeable and of paramount importance to me, very easy going--not high pressure at all. I would definitely buy from Aaron and Marietta Toyota again.

Ken and Tony handles everything flawlessly! The finance manager Roland was great!

Bought 4 tires from B Kessler. Great customer service!

They are best give service, customer handling specially sales person Dick Warren really nice person I ever meet in my life . I like them nice people ready to serve you . Thanks very much

Giving 2 stars because I can't say I cared quite enough to "hate" the experience. My husband and I stopped by on Sunday to look at a Toyota Sienna. After wandering around the lot for a while, with no salesman in sight and only finding one van on the lot, we decided to walk inside the showroom. There was no greeter and after standing around for several minutes we never managed to actually see anyone working there, though we could hear people talking. Seemed very unprofessional. We decided to leave and won't be returning.

Samuel was very personable and made the car buying experience feel safe and relaxed. He never rushed me or made me feel like I was being forced to buy a vehicle. Thank you so much Samuel!

This Toyota service department is the best I ve found in the Atlanta area. Totally worth the drive even though I don t live or work close by. Seem to be really upfront and honest, and they have consistently gotten my vehicle back to me before the quoted time, which I appreciate.

Jimmy Wilson save me $ 2 700.00 dollars. And the process took only 45 minutes. Wow excellent service and saved money. I will refer customers to you Jimmy.

Very pleasant buying experience. We were treated professionally and with respect!

Logan and the team at Marietta Toyota are very friendly, professional, and informative. They listened to what I want and provided me with great customer service. I brought home a new limited edition 4 Runner and got a good deal on it. I would highly recommend them to my friends and family. Just stop by and ask for Logan. He will take great care of you. I am a highly satisfied customer!

Jon was exceptional. He provided great service with a positive attitude. He took time to reensure me that everything would be handled and it was!

Thanks Jon!

I was extremely pleased with my used car purchasing experience with Marietta Toyota. Don Dugan listened to our tight budget/requirements and found what we wanted with the first vehicle he suggested. His decades of experience allowed him to offer sage advice when we were at an impasse with financing the vehicle.

Thank you Don and the Marietta Toyota team for a pleasant car buying experience!

I loved their services. My car is running smoothly now. On seeing me carry my office bag while I was waiting at the lobby, the lady at the desk showed me the way to the computer room. That was really appreciated as I needed the internet to send some quick emails. The only thing I disliked is they printed my name incorrectly on the invoice, even when I had told them.

Thank you Jimmie Wilson and Marietta Toyota for getting me into my new Rav4 Hybrid. It's exactly what I wanted and I couldn't be happier with the purchase.

I recently worked with Rick to purchase a new Tacoma with my wife. He and the team worked with me on the price and was there well after the close of the store. His team was very nice and overly helpful to me. I would go back and only which I had visited when I bought my first Toyota from a different dealership.

Took my 2016 Tacoma in for maintenance on 5/24/2017 and it was impounded due to a life threatening safety recall and they tried numerous times to have me sign a waiver and they would release my truck. I was told parts would not be available for at least two months. I had emailed the GM, BJ Hope, but got no response. I contacted Toyota corporate and just got a bunch of fluff talk. To this day, 7/7/2017, I do not know when I will bet my vehicle back. I WILL NEVER BUY ANOTHER TOYOTA PRODUCT AGAIN AFTER THIS EXPERIENCE WITH THEIR OVERRATED DEFECTIVE PRODUCTS THAT THEY SELL. I previously owned Honda's for over 30 years and never had a issue so a hard lesson learned.

Great and quick service. They always make it easy to have your car serviced and seem to work to save you money.

Best dealership experience ever.. Great service very clean place and great hospitality. Finance manger was awesome.. I would recommend this place to anyone.

I would highly recommend Marietta Toyota. The dealership was very friendly and I never felt pressured at anytime. They also didn't pester me by calling and email multiple times a day. They respected my decision making process. I would highly recommend Tom as a sales man as well. He was honest and straightforward with me as well as very respectful. He made it a positive experience

We recently purchased a new Toyota Camry from Marietta Toyota. John Maddox was our salesman and he made the experience very easy. I test drove a car, we agreed on a price and drove home that evening in my brand new car. If you are in the market for a new car, I highly recommend John and Marietta Toyota.

I had a good experience here. The people were very nice. I didn't end up buying my car here but I felt bad I ended up getting something closer to home. Either way it was pleasurable and I didn't feel like I was being pushed around.

This was the best experience we have ever had with a dealership! Everything about the experience was excellent. Rick in sales went above and beyond. Thank you!!

Friendly staff that did not pressure the sale. I was not overwhelmed with sales calls like some other dealerships. Got a good car at a very fair price.

Really awesome customer service! Really happy with the deal ask for Fred Yaple!

Very good
Nelma Henry

Well my day started at GoodYear first they said 1-1/2 hour wait and $94.00 for an oil change while at counter another service writer said it will be more like 2-1/2 hour wait needless to say I walked out. I made my way to Toyota of Marietta where I was treated like my business mattered my service tech Brian Kessler gave me a coupon to use right away almost half off the asking price at Goodyear for an oil change. From now on you all have my business thank you.

Perry Kinney at Marietta Toyota was absolutely fantastic to work with during the buying process for my family's new Prius. He was friendly, honest, and helpful throughout, and we love the new car he helped us buy. We highly recommend Perry and Marietta Toyota in general--it's a great place to buy a car.

Loved the reception from entry to exit. The staff are so friendly and are able to answer any questions
or discuss any concerns with your vehicle. My to go place for my vehicle service

Justin Gispert was very helpful, friendly, and reliable when he helped get our new car. I recommend him if you're trying to buy a new car. Will look to Marietta Toyota for my future car purchases!!

What a pleasure to write this review for Mr. Justin Gispert a new car salesperson at Marietta Toyota. Mr. Gispert adds new meaning to "low key selling." He was so decent and nonaggressive. Frankly, I enjoyed the entire process and I love my new Prius.
J. Robinson

Honor your mistake. I get nothing is 100% until we are sitting at the table to sign the deal. But why should a customer have to pay the price for your mistake on your part where car was posted for one price for several days now. I got one Today s price and get how much taxes and fees will be and exchange emails with your salesperson and get told oh no, that was a glitch sir. Okay fine so what can we do about that glitch..... nothing the price is as posted and then rack up the price with some hidden fees. That is just unacceptable. Hope everyone finds out what kind of sneaky business you all are in.

Marriettv Toyota is my spot. All personnel are informative, knowledgeable, & courteous . My personal specialist , Greg McGaha has been with me since the beginning and he s always on point. He is so appreciated!

They are always polite and courteous everything i visit for my maintenance check. I appreciate these them.

This is the only place I buy my cars! The staff is knowledge and quite accommodating!

Quick and very friendly service.

Unfortunately the car is often dirty inside after the service. Protection paper not used on floor and greasy stains on chairs and doors.

I had a great experience purchasing my vehicle from ALAN KELL and the Marietta Toyota team. Be sure to ask for Alan- you will get decades of car sales experience without the hassle/pressure tactics of usual car salesmen. Alan was straightforward and I really felt that he worked for me to negotiate both a fair deal on my trade as well as a low price on my brand new Camry. He answered every question patiently and with my best interest in mind. Thanks Alan for a great car buying experience!

My Service Technician Bo Boening was great with assisting with my oil change and tire needs however my checkout experience was horrible!

As always, an excellent experience...honest vehicle assessment and quick...thank you for all that you do!

I was very happy with my recent experience at Toyota. The Staff was super freindly. There was an professionalism and knowledge of product that's not often seen these days. I would highly recommend there services to any of my family or friends

First time visiting this dealership as a first time owner of a toyota and had such a pleasent experience from the moment I drove in to the moment I checked out. The waiting area had small desks for those self-employed like myself to continue plugging away at work while my car was being worked on. The staff were very efficient, kind, and patient. I look forward to returning here for future services!

Appointment was on time and finished as expected on time. Routine maintenance with review with me upon completion.

Recall repair so it was free. I just recently had all maintenance done, so it didn't need anything other than the recall repair. They didn't try to upsell, just did the recall repair professionally, as expected. Five stars.

Best service ever. Quick, but detailed. The serviceman even brought my car in the bay because it was raining. Super helpful with an 8 year old.

I had a great experience with all of the staff. Thanks to Mitchell everything went smooth. I would definitely recommend Marietta Toyota!

John Maddox was friendly to work with and helpful. We are happy with our car purchase.

Excellent service (10k mi service). The service rep (Arthur) was fast, efficient, courteous. Kept me up to date on progress of vehicle throughout without me having to ask

Awful experience, I called in to inquire about a new vehicle that I was looking on their website, I spoke with Rick, when I told him that I didn't want to finance and that I wanted to pay cash, he told me that the advertised price was only for finance deals, he was being very rude, and then while I was speaking he hanged up the phone on me! Why do people treat their customers this way? I bought the vehicle in another dealer.

Exceptional Service. Francine made sure our year-long problem was resolved. I will drive the extra 8.7 miles, right past Cobb, to make sure my vehicles are properly cared for. Thanks again Marietta Toyota for all you have done.

Marietta TOYOTA never disappoints! Their service department is really on the ball and really assists their customers, without the gouge.
We purchased a used vehicle three days ago. The salesman was considerate, respectful and very helpful. The manager we finalized our deal with, made us feel like valued customers and appreciated our using their Service Department for 15 years. The young man in the finance department was quick, helpful and respectful.
I highly recommend shopping and using Marietta Toyota for all of your automotive needs, they are doing things right!

This is my second purchase from this dealership and they offer outstanding customer service and Robert takes very good care of you. The entire staff and service center have always been excellent!

Typical car dealership. Brimming with "used car salesmen." The unseen "sales manager" runs the show. Be wary of a multitude of add on fees and "creative" financing options.

Marietta Toyota is the place to shop. Everyone was so bubbly and helpful. Emon was very knowledgeable about all the vehicles I was interested in and he made my car buying experience an amazing one.

Excellent service. Very thorough. Clean sales center. Fast and efficient. Matthew was awesome, ask for him, he goes above and beyond!

I purchased a used vehicle with just over 200 miles in September. At no time during the sales process did the person who worked with me Jimmie Wilson tell me that the dealership did not actually have the title to the vehicle. I did the paperwork, got the keys, and was on my way. Fast forward a few weeks. My temporary tags were scheduled to expire October 25th. On October 24th I called and spoke to Stephanie Parker in the tag department at Marietta Toyota. She told me that I d have to take off from work and go down to the dmv to apply for an extension. As it was my sons first birthday I refused. Not only was she totally uncaring and short with me, but she totally disregarded the fact that it was their error. Nonetheless, she was asked to apply for the extension and bring it to me. She assured me that the title would be received within a week. It has been nearly 3 weeks and their is no sign of the title or tag in the near future. I was told by Frank Brothers, the GM that I would have to drive a rental car until the situation was fixed. He also told me that he had no idea when they would be able to obtain the title or if they would. Please see the nasty email copied directly from my email from Mr. Brothers below. This dealership has taken almost $13,000 of my money and effect November 24th I will no longer be able to drive the car I just purchased. Please please pleaseeeeee do yourself a favor and runnnnnnn don t walk away from this dealership if you value your time or money.

Dear Whitney,

I m more than aware of your situation and I m also you spoke to Jimmie after he spoke to you I say humbly and respectfully we won t be meeting your deadline as I dont Control the state of Georgia ,so I encourage you to file your complaint to your attorney maybe he can get some
Body at the state to release the title as we have spent countless hours on the phone trying to get this rectify ...we will still be working on this diligently but if your attorney knows somebody to make it go faster Let me know I would appreciate it...Hope you have a awesome weekend ...

Fair, honest and professional service is what you receive when you bring your car to Marietta Toyota.

Very super poor customer service never again will I go to Marietta Toyota I paid $70 for an oil change and it took them nearly three hours I understand that they were busy but for 3 hours that's too much also what's the point of checking your fluids on the vehicle if you're not going to fill them up I can do that myself I thought that's why I was paying $70 for them to fill my fluids up also with my oil change never again will I go to Toyota I'm giving Marietta Toyota a bad review and hopefully hundreds and thousands will see it

Rick Knoll and Javier Hurtado made my car buying experience at Marietta Toyota unforgettable. Rick's kindness to me and my family made us feel welcome. We plan to do business with Marietta Toyota for years to come. This is not just any Toyota dealer this is a family own dealer were customers and employees alike are treated like family. I was looking to buy a 2015 Sienna and Javier from the used sales department team contacted me. I told him exactly what I was looking for us, what my expectations were as far as budget and the Sienna I wanted. He recommended me to purchase a new 2016 Sienna. I was available to buy a new 2016 Sienna SE model. My family and I are very happy. Rick took good care of us and he was very knowledgeable of all the different features on the different sienna models (L, LE, SE, XLE, Limited). We cannot be happier with our Minivan. If you are looking to buy a new Toyota please contact Javier Hurtado or Rick Knoll. Thanks Javier and Rick.

Greg McGahan in service is awesome. He is professional, nice, honest with you, and I don t take my car anywhere else. He is such an asset. Polly F.

We just bought a new Highlander at Toyota Marietta. Our Sales Rep, Robert Glover, Jr. was a pleasure to work with. He was extremely knowledgeable about the car and Toyota and it gave us a very good experience. We highly recommend Robert Glover for your next car purchase.

Mr. Jimmie Wilson did a great job with helping me get a Toyota Corolla at a great price and a beautiful tint!

Friendly and efficient service. I have been taking my car here for a year, and they always explain clearly what takes place on my car. I also appreciate the maintenance reminders sent to my email when it is time to routinely service my car.

So thankful for the sales people ( Austin S. ) and all the others. Kind, friendly, great Customer service. Thanks the girls are Happy, have a Blessed Day, Increase

Great service department. Exceeded my expectations for time.

Always prompt, respectful and thorough at Marita Toyota Service. Highly recommend Steve Hanna.

I love going to Marietta Toyota to get my car service. They tell me everything I need to know that is wrong with my car. And they get it done. I don t go anywhere else to get my car serviced. Thank you

After a horrible experience at another dealership, we went to Marietta Toyota to replace my husband s totaled car. From the minute we walked in the door to the moment we drove our new Tacoma off the lot, we had one of the most pleasant car buying experiences I ve ever had! Our salesman, David, was fantastic, friendly, and incredibly helpful. We worked with two different finance managers, and both were terrific. Marietta Toyota has earned my business forever!

Staff was very nice and helpful. The wait time for an oil change was an hour and 20 minutes. I thought was a little long with an appointment.

Great dealership to work with! Mitchell Davis was professional and works with a high degree of integrity. Thank you all!!

Great experience and people, worked with us without pressure and were very understanding, patient, and helpful. Answered all or questions and everyone has a sweet attitude. Went while my car got serviced which is always a great experience, honest and price is nice which is why I only take my car there. Highly reccomend

I did a lot of online shopping to buy a Corolla for my daughter in Atlanta area and Marietta Toyota easily came out on top. The sales guy we worked with, Robert Glover Jr, was low pressure very friendly and polite. He responded to my emails and questions promptly and with no haggling or upselling. He came thru with an out the door price that put a smile on my face and beat the competition. We did the deal and it was smooth and easy. Very happy!

We stopped by to check out a Tacoma and Javier helped us out. We would need to return the following week to actually purchase the truck because we live out of town. In the meantime, Javier Hurtado responded to my text questions, but he did not bother us otherwise. When we returned the following week, the transaction was quick and painless. It really is worth the drive from Tennessee!

After originally rating this dealership a 1-star experience, I was contacted by Jim and after explaining our issues he got back to me very quickly with a resolution that solved what could be fixed. I wish my initial experience was treated with the same care that Jim treated us with, but I was surprised and happy with the assistance Jim provided. Thank you to Jim, for taking the time to reach out and work with us to resolve things.

I always have a good experience at Marietta Toyota their service department is wonderful my daughter even went back 2 years after I bought my Corolla and she bought a Corolla from the same place we are both satisfied with Marietta Toyota and I would highly recommend it to friends and family

I had a 1:30p appointment, was told it would only take an hour for an oil change, I didn t leave until almost 3:30. I also watched my truck sit in the pickup spot for at least 15-20 mins, but they wouldn t check me out until the paperwork was processed. I ve had all my work done for the first 60k miles on my truck at this location. But they are getting progressively slower.

If shopping for cars is not high on your list of fun things to do... Don made it very easy. Talked to me about the vehicles I inquired about. I never felt pressured which is important to me. It really could not have been easier. Kudos as well to the gentleman in finance; no pressure.

I went to parts to get just a key cut and then they tried telling me they need a manager to approve key codes and wouldn't do anything. First off I didn't need a program so no codes were required as I kept trying explain I needed just a cut key that's all, but they did not listen. Secondly it was 5:30 and they close at 7. If I was a customer who needed a program that required codes what kind of business is this? That is completely inconvenient for the customer and I got more of a impression that the two guys I spoke with just didn't want to do anything and were waiting to go home. Finally to top it all off I drove to Nalley Toyota in Roswell and what a great experience I had there. No hassles, he listened, and even did two keys for me for free. This Toyota needs to improve and there run down facility displays the lack of customers coming there.

I arrived half an hour earlier than my scheduled appointment and was received warmly. Although it was crowded, staff member were polite, efficient and in control. Great experience! The Toyota team here is one of the best! Excellent service.

Best service by Arthur! Amazing how one question answered can make you excited to bring your car back for service! Thank You!

Alex was super friendly and easy to work with. As always, it was a pleasure doing business with Marietta Toyota. I wouldn't go anywhere else.

My wife called the dealership and requested a price on both a used truck on the lot as well as a comparably equipped new truck. Now, three days later, never got a return call back from a used car OR new car salesman. Disappointing, to say the least. If this is indicative of the service Marietta Toyota provides, I guess we'll go elsewhere.

Is there any honest dealership that does not run Cabin Air filter scam in Atlanta area?