Marietta Toyota Reviews

Can t say enough good things about Marietta Toyota and the process I went through. Jimmie Wilson was great, knowledgeable, patient, and never felt pushy. The whole experience was fast and painless, which doesn t happen often with dealerships. Will be a return customer for sure.

Just did my 5000 mile visit to the service department. They were pleasant and prompt.

Great service by Greg McGaha and team. Quick, efficient, and very professional! Many thanks!

Thanks so much to John Maddox and Rick Knoll, I got exactly what I wanted and had excellent service here at Marietta Toyota !! Awesome experience!! I will be back !!! Thanks guys !!!!!

Drove my Toyota Prius in from Fayetteville and needed maintenance / serviced. These guys did an amazing job. The price was reasonable and I left happy. Thanks!

The salesman was great. Richard O. took the time to test drive a couple of cars and then find the one that fit us best. The finance manager worked hard but once we decided to go with a different vehicle he was very slow to change tracks which was somewhat frustrating.

Once we got into the back office with the finance guy everything was smooth sailing though and we couldn t be more pleased.

They also have coloring books and snacks for the kids which was nice as we had my eight year old with us.

It was a simple and smooth car buying experience with Mr. Justin Gispert. I had known what kind of car I liked. I had a couple of text message exchanges with Mr. Justin Gispert and got the price I accepted. When I arrived the dealer, Mr. Justin Gispert showed me the car and explained the car functions in a very simple way. He is knowledgeable about the car. He had demonstrated a friendly and professional way of communication with people. I didn't feel any pressure in the whole process.

I've had my 4-Runner serviced here a few times and the experience has been great. The service advisors are very knowledgeable and respectful of my time and money. I would drive by other Toyota dealers to go to Marietta Toyota.

I can honestly say that Marietta Toyota is a dealership with integrity. Working with Tom and Jeremy was a wonderful experience. Both went above and beyond to make the car buying experience educational and painless. I can not say enough good things about this dealership. My attitude towards car sales has been changed for the better. Thay are great people.

Very bad experience, I wasteed 4 hours of my time going back the next day which I told them to replace my filter on my 1st visit and was over charged for oil and filter change and my AC motor is still making noise. I'd rate even less than 1* if I had to do. I'd never go to Marieta Toyota.

Mr. Jared, General Manager took time out to greet me and tell me what to expect from his staff as well as their long time partnership with lenders.

Tazia is sooooo knowledgeable. She answered any/all questions about each vehicle I inquired. Alexander is THE best & coolest finance representative. All other staff were friendly and overall kind people.

Marietta Toyota is a family of professionals welcoming all families into its home.

This is the only place I am going for last 4 years for my toyota car service. If you go early in the morning then your waiting time will be very less. Service also good.

Service was Great social distances and disinfecting explained when you 1st pull up staff very friendly and courteous.

I am very pleased with my experience at Marietta Toyota. Having listened to my need, the team resolved the issue with speed, detail, and straightforwardness. I will use this group again and recommend them.

I have had a GREAT experience! My sales person Jimmy Wilson did a phenomenal job! I live in Texas, and he sent me pictures of the car, kept in contact with me and made sure I had the best finance person in Tim. Tim worked my deal getting me a great rate, sent my paperwork via FedEx so that everything was ready for transport. If you haven't visited Marietta Toyota you need to! Forgot to mention, this will be the 4th car I've purchased from them!!!

It was great to see how smooth this deal went through. Amazing!

Nice staff and fast service, the only two things I need!

I drove more than an hour to buy from Marietta Toyota. Perry Kinney was the sales man that put me in my new tacoma and it was the best buying experance I've had buying a truck. I highly recommend using Marietta Toyota for your Toyota purchase.

Great service, service tech was attentive and caring, my drive feels a lot better.

Great experience for what is undoubtedly a rotten set of circumstances. Nobody likes having to deal with car repairs as a result of an accident. Everyone at Marietta Toyota was extremely nice, understanding and professional. The work on my car was equally outstanding. I have already recommended Marietta Toyota Collision to a co-worker.

Wouldn't rent a car.... it was too close to closing and it would be inconvenient. Lazy as hell.

I scheduled an appointment for an oil change and tire rotation for a Saturday morning at 9:00am. I arrived 15 minutes early and they drove my car to the back and parked it. I sat in the waiting room for 2 hours and my car never moved from its spot. Fed up I asked for my keys back. They didn't apologize or offer to reschedule, they didn't even care. All the tech could say was "We got slammed this morning" I replied "Well other places making an appointment means something, and if you were aware it would be a long wait, you should have said something when I arrived." Nothing, no reply. So I went down the street to Jiffy Lube, and was in and out in 30 minutes! If that's what my business means to Toyota I will go elsewhere. Shame too, because I need new brakes and a 90,000 mile service very soon.

Great sales staff. Really felt taken care of as a customer. Follow ups in the days after the sale. Who does that? Marietta Toyota!

I came in for a tune up but My car needed new tires and brakes etc and instead of making me wait or telling me I had to come back Brian got me a rental car sent me on the way and my entire day did not have to be interupted thank you for that

Always friendly fast and helpful service.. Love this place..

Went for a general service of my RAV4. The staff were friendly and helpful. Said it would be a little over an hour. They called me a little bit in (and the guy on the phone made a point to say that he called my name in the shop and seemed annoyed that I didn t answer even though I told them I was walking over to Waffle House) and mentioned some things that needed replacement. I gave the go-ahead. Was not given an updated time estimate though I assumed it would add a bit of time. Did not think it would triple the time though, and ended up sitting in the waiting room for nearly 3 hours before I finally went up to ask about it and they said it was ready. Once I got to my car one of the hubcaps wasn t put back on properly so I had to have someone come and fix that.
Overall, I was more or less pleased with the service, although it would have been nice to be updated on the new time estimate so I would have known I would be waiting 3x longer than anticipated.

Very frustrating service trip resulting in 4 hour wait with no updates. Simple engine light check in. Service here has really gone downhill in 4-5 years and sadly can not return.

Took my 2004 Toyota Tacoma Pre-Runner in for minor surgery yesterday and was very pleased at the level of service I received! Terry Allen in the Service Department was helpful, friendly and prompt! He negotiated a fair price for the work to be done and saved me a long drive up to Rome in the process! Brian Finley was also very personable and upbeat. He escorted me to the rental/loaner vehicle, a 2017 Toyota Tacoma 4x4 that was to be mine for a day. I would highly recommend this dealership for all your Toyota service needs! Because of these two men if and when I buy a new Toyota this will be the dealership I visit! Great job guys!

Fast, friendly service! Not pushy trying to sell you anything you don't need.

I love my new Toyota! Morris and Robert were both so helpful in getting me the exact car I wanted and showing me how to use the car's features.

I had a great experience at Marietta Toyota. Our salesman Daq Taylor was awesome. Everyone was very nice and professional. Thank you again for the great work!!!

The appointment was kept on time. Mr. Matte was courteous and explained to me all that was done and would be needed in the future for my vehicle.
Great customer service !!!!

Buying my Toyota 86 from Marietta Toyota was the Best Car Buying expetience I have ever had. The salesman, Tom Donalson was very knowledgeable about the 86 and the trim levels. He thoroughly went over all the features, setting up my phone and showing me how to use the features. Financing was a breeze. Jeremy Marx presented all our options and got me the best rate. If you are in the market for a new car, I recommend you see Tom and Marietta Toyota!

I was told it would be months before I could get a 4Runner meeting my requirements by another dealer. Lucas and the team at Marietta Toyota delivered it in 2 weeks. Lucas listened to my needs and delivered without obnoxious sales tactics or aggressive antics. I would recommend Lucas to anyone, as he is the kind of car salesman that makes the experience enjoyable versus painful. If you are looking for a Toyota, Lucas Johnson at Marietta Toyota is the only person I would work with.

Greg McGaha is excellent. He is real with me and doesn t try to charge me for work or service that my car doesn t need. In short, he s fair and honest and I recommend him and the Toyota team to anyone.

Other than the misspelling of my name (which I spelled for the rep) I was pleased with my service.

Best experience ever purchasing a car. Jimmy and Andrew were courteous, honest, and extremely thorough in explaining all the aspects of my new Camry as well the financing. Highly recommend working with these folks.

Brian Kessler is my service tech and he is awesome. He always knows my name when I come through and is always looking to get me the best deal they have to offer. He tries hard to help save $$ for his customers. I don t go to any one but him when it s time to service my car.

Justin Gispert has been extremely professional and helpful, ensuring I fully understand how to enjoy all the amenities included in my new Avalon. I would highly recommend asking for him when shopping for a new Toyota.

When the SM handed me my keys she gave a detailed report of everything that was checked and found in good order during my oil change.

I have always had a good experience with Marietta Toyota s service department. They are courteous and quick.

I am the owner of a 2010 Scion XB with over 360K miles and am a DIY mechanic for general maintenance.
However in April 2018, I ran into an issue which I could not solve. I gave up on solving this problem myself last week (Sep 10th 2018), and took my vehicle to Marietta Toyota thinking that the experts can resolve what I can t. My initial experience was not good, however this story is more focused on how my initial lemon experience turned into lemonade. The person in Ashley Black contacted me from Marietta Toyota and has made me, accidentally on purpose, forget my lemon experience. To summarize, she cared, paid attention to detail, showed a level of professionalism that is above and beyond the norm. Overall Ashley deserves more than I can communicate in this review. At the end of the day, I went from thoughts of filing a major complaint with Toyota Corporate to gaining trust in Marietta Toyota, which has created my desire to communicate this positive review online and verbally to friends, family and others that have time to listen.

Ashley was able to use her skills of influence, to find the right mechanic, understand the necessary process to resolve external and internal issues, and to calm me down in a manner that was professional and respectful. I appreciate all the work it took to resolve the problem and I can comfortably state that the car runs as efficiently as when it left the showroom floor.

Kudos to Ashley and her ability to take a bad situation and turn it into something very positive in a short amount of time. I am generally skeptical when it comes to dealerships, but I have now found new trust in the dealership of Marietta Toyota, their people (mainly Ashley) and process.

Everyone at Toyota Marietta was very friendly. Brian explained what needed to be done. I told him about the tire light and he had that fixed too. The cost was also very reasonable for all the work that was done.

Service toke longer than usual for a simple oil change.After waiting for my oil change I finally decided to check on status..The job was done they were too backed up to notify me...My service sticker was laying in my seat I almost forgot to put it on I thought they were supposed to do that.

From test drive to drive-away in my new car, Michael Owensby of Marietta Toyota was friendly, professional, and helpful. He answered all my questions and did an excellent job demonstrating the features of my car. I will be a loyal customer for any service needs.

The Marietta dealership was so helpful in the repair of our vehicle. I was only home for a short time from Afghanistan and they were kind enough to deliver our Toyota 4 Runner to allow me the ability to spend that day with my family rather than spend it driving from Corinth, MS to Marietta, GA and back to pick it up. Thank you sooooo very much!!!!

My service tech, Greg, is a pleasure to work with and he's very helpful. I have been a Marietta Toyota customer since I bought my vehicle there in 2003.

Good, straightforward dealership. We worked with Don Dugan to get a good deal on our van and his honest, low-pressure sales approach was appreciated.

Wonderful Service Today....The Auto Service Department Personnel Was Both Professional And Friendly....Thank You Marietta Toyota

My service today was very quick and Brian was great to work with. Always satisfied, as usual. Keep it up, Toyota.

I had a great experience at Marietta Toyota. Jimmie, Robert and Yevis (sp), were very helpful in finding a car that worked best with my budget. This is actually the 4th car I have got from Marietta Toyota, and I don't see any reason why it won't be a 5th somewhere down the road. Good customer service is hard to find, but I found it here, along with my brand new car.

They are so great! Ric is a really good seller! He is thoughtful. And Marietta Toyota offered the best price among all of the dealers I went to.

After two less than satisfactory experiences with other Toyota service locations, I came back to Marietta Toyota even though I had to drive over 50 miles one way. As usual, the folks didn t disappoint. They are friendly and efficient, and although they ve busy, they get things done well. Those other dealers should take lessons from Marietta Toyota!

Went in to get some details on the upcoming Supra. The sales staff had no idea what car I was talking about. The sales manager did know about the car, but couldn t bother to get off his cell phone and just yelled at me that they didn t have info. No one bothered to look into it any further. The whole staff was clueless and completely rude. I will never do business with this dealer. What a horrible place.

Out of state cars don't get much attention without prior appointment. Please consider the kind of customers driving by who encountered issues and do a Google search for service centres around and drop by.. they were glad to keep me out as I was looking for a fix for seatbelt sign coming on.. they said it was fine and it shows up due to glitch sometimes.. 2 days later, when I reached Phoenix, I went to my regular service center and they said they had to plug a wire in as it was loose that was throwing that error..

Amazing customer service and quality auto maintenance service. Love these technicians and representatives and never go anywhere else since purchasing my car across the street 4 years ago!

I felt valued, respected, and got a great deal on my brand new car! You've made a customer for life!

Tori, Shawn and service team are the best. I bought a used car that had a couple of issues that's no one could have foreseen they took care of the issues right away. Service put me in a rental car while they were fixing the car and they fixed the issues same day. I will never buy a car for anyone but Marietta Toyota. Thank you Tori, Shawn and the whole service department all of yall are amazing!!!!

I purchased a 2017 Toyota Camry and I'm so happy. My salesman Justin Gispert took very good care of me. Robert Manzur the financial manager went above and beyond. I definitely recommend working with these guys. They are very kind, Professional and easy on the eyes :). I love doing business with them.

The service team here was awesome today! Can't thank them enough for all their help. Highly recommend them!

Great experience purchasing my new Toyota! Thanks for great service.

Thank you Brian Kessler for the excellent service. I ve always received consistent excellent service from Marietta Toyota

I highly recommend any future customers to ask for John Maddox. He is an awesome person to work with and has outstanding customer service. He was very attentive and made me feel comfortable buying a vehicle from this dealership. The service at this dealership was great!

Marietta Toyota provides honest, quality service. I will continue coming back because of the personable people, ease of scheduling work on my car, and trustworthiness of the techs and customer service reps. If they tell me I need something fixed, I know that they are recommending only things that I NEED versus upselling me things I don't need. The service is always timely and I can easily get a rental car if the work goes longer than expected. If you go, ask for Francine because she is amazing at explaining things and will make sure you are taken care of!

This dealership was top notch! Jimmie went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jimmie Wilson to anyone who is looking for a new or used vehicle.

Big thank you to Jimmie Wilson and the Marietta Toyota team. Jimmie took the time to listen to what I wanted, did not pressure me, and gave me an excellent deal on a new Camry. He also took the time in the pouring rain to show me all the features of the car and set up a few things for me. Great experience overall. If you are in the market for a new Toyota, head to Marietta Toyota and ask for Jimmie!

Marietta Toyota has been nothing but great every time I've been there. Quick service, friendly employees, awesome from start to finish. On my last visit Terry Allen went above and beyond to take care of my highlander. I recommend this dealership to everyone!

I only go to this location to get an oil change. Every time I go to get an oil change, something else goes wrong with my car. I'm so disappointed and frustrated with Marietta Toyota.

Anthony Hamilton (Sale rep) is a very nice person. He made our purchase stress free. He is very knowledgeable and very friendly. Excellent customer service. Anthony is AWESOME. Pls ask of Anthony whenever you visit Marietta Toyota.

Service manager Brian is awesome!! He goes the extra mile to take care of customers.

Excellent staff, who always strive to take care of their customers. Have used their service department for the last eight years have always found them to be competent and timely. A very good shop.

I recently helped my mother-in-law buy a 2014 Toyota Camry SE from Marietta Toyota. I exchanged a few emails with Tony Tillis regarding price and type of car/package I wanted. He was very helpful and involved. He gave us good customer service and he was the only reason I went to this dealership even though there were a couple of dealerships much closer and were offering me same price.

The two negatives at this dealership are 1. it's Business Manager- Roberto Monzur. He was non-caring person with a nonchalant attitude. He didn't care to even say Hi when he came over or explain any of the paperwork he was asking us to sign. We were paying cash for the car so there was not much to explain to begin with but he still gave so much attitude when we asked any questions as if he was doing us a favor by selling us the car.; 2. There is no credit card charge machine in the sales side. One has to drive across the parkway to the service side for that. Nowadays with four square even taxis accept credit card anywhere so it seems absurd that such a big dealership does not have this basic facility.

I won't be buying again from this dealership because of the two negatives above.

I was buying a car with my family, for our daughter that had graduated from college. Marietta Toyata, and specifically Mr. David Swaggerty, made the experience a memorable one. Great family experience, great family orinted dealership, resulting in s great family experience. Please thank Mr. Swaggerty for us!

First experience purchasing a Toyota. Worst experience ever purchasing a car period!! Management staff(both GM and Financial) are absolutely the worst in terms of professionalism, trustworthiness and demeanor. Would never recommend anyone to this dealership. Left feeling bullied, insulted and disheartened.
Buyers beware: Stay Away! Go elsewhere!!

Lisa is my service Advisor manager had done an excellent job. She told that my vehicle will be done in 25 minutes when I arrive at the dealership. My vehicle finished in 21 minutes and she's pulled up and went over all the details about my vehicle. Outstanding job Lisa. Thank you so much and keep it up the good work.

I had some recalls replaced on my car as well as an oil change and front breaks. Everything was done in a timely manner at an average cost. I used their shuttle service to get dropped off at home and picked up later when my car was ready. Everyone was super friendly and knowledgeable. Overall it was a good experience and I definitely plan on returning.

One of the worst customer service experiences I've ever had at a Toyota dealership. After fixing my A/C, they somehow poked holes all over my dashboard and scratched the paint all over my car. It took four weeks just to get my car looking like it did before they messed with it. After this experience, I'll never come back to this facility.

Went in for an oil change and tire rotation. They were busy but was done within an hour or so. Just one complaint and that is the TV service is terrible. Nothing to do while you wait.

Great experience, super staff very friendly.
My car was ready in just one hour, very happy with service.

The salesman at Marietta Toyota helped me pick out a great Camry! Perry Kinney was knowledgable, energetic and fun to work with. He made my buying a new car a breeze. I would highly recommend Marietta Toyota!!!

Overall a good, quick experienice.Staff was friendly. Only issue was a lack of clarity on where to check in and out for a first time visitor to the service dept.

GREAT customer service! I always come first thing in the morning and the employees are happy to help with all my car questions and services. Very reasonably priced as well.

Always amazing service! Alex Patel is the best!! I'll never take my car any place else.

Quaility work, honest associates and fair prices equal a great family owned business. I appreciate the execptional service I get from Marietta Toyota. They are great!

Had a recall done at this location's service center. They told me my water pump was bad and needed to be replaced. This would have cost me over $500. I went to another service center for a second opinion. They stated there is nothing wrong with my water pump. Looks like the Toyota service center needed to meet a quota ad trying to get me to purchase something I did not need. I will never go to this service center again

Everyone I encountered was extremely nice. Work performed was excellent.
Next new car will be purchased here.