Makkah Clock Royal Tower, A Fairmont Hotel Review

The only down side is the repetitive breakfast menu but the overall stay was great! Would definitely recommend it to our family and friends.

The hotel and food are good, but getting to your room or out your room is a long story!

Love this hotel and service. Mohammad Ibrahim took good care of us in the Lazat restaurant. Highly recommend!

I really utilised the 5 star treatment when I got sick. I was glad this was the hotel we got. The initial wait was a while. The traffic into the area is insane. Two lifts need to be taken to get to and from your room. If you wish to go to another room in the hotel it is a bit of a confusing system if you not use to it. The rooms staff are top class. I don't like that you drag you bag halfway around the world and people want to help you get to your room and get paid for it. Loved the sound system connected to the Musjid. The prayer room has fantastic views and helped when I wasn't well enough to leave the hotel and the construction was on going. Breakfast was good. I liked that the mall was downstairs if anything was needed. Note if you go 200m away from the Haram the prices drop drastically for food.

Well it just satisfying with lot of people from countries gathered here with one purpose

Amazing experience... Hotel has the best view of Kahba/Al-Haram.... excellent service... Good staffs..

It has a nice ambiance and very close proximity to Haram. It s my third visit in Fairmont Makkah with Zaka Group from Pakistan.
I have thoroughly enjoyed the quality of food n service in the restaurants. I would like to make a special mention of Mr Rayees, Supervisor whom I have found having reached to almost every customer and facilitating them. He had displayed an impressive inter-personnel skills by owning the customers service. His visual contact and strong body language would made his appearance all round. He is recommended for commendation for his conspicuous endeavours for customer satisfaction. Secondly, waiters should be trained to give a soft and friendly look. Most of them are so stone faced and do not keep their eye contact with the tables. Some basic English sentences should be tutored for better communication with Non-Arabic speaking people. Best of luck

I stayed here for 3 nights and overall the hotel stay was enjoyable. The only suggestion is to run all elevators to reduce waiting time

Great service! Excellent food. Recommended. Will come back for sure

The waiter called Saleem truly knows how to welcome a guest from any where in the world. He is a well equipped individual, with a natural ability to make you feel welcomed. A lovely experience indeed set by Saleem himself. Security guard would not allow me access, but when i called rhe Hotel i was given access.

thank you for all services you provide it to us Saipoden , Thank you for good service

Fairmont Hotel Makkah
A commanding 76-story hotel, among the worlds tallest, forms the focal point of the iconic Abraj Al Bait Complex and is located just a few steps from the Grand Mosque, having 1650 elegantly appointed rooms and suites with five-star services.

Strategically situated hotel, very convinient for the pilgrims as it is incredibly closed with the Haram

All the supervisor are friendly and lovely,,,and food was good ,also room

It is the closest hotel to king Abdulaziz gate in alharam, it will take less than 5 minutes from your room to Abdulaziz gate.

Aldira restustrant was soo good, plus the service was excellent

Cool the health club is amazing love it .thanks the hotel and rooms incredible ensha allah we come back again.

Our family had breakfast in lezzet resturant we enjoy buffet, kazi supervisor gave as warm wellcome and he look after our family needs, kazi is perfect service what we accept from fairmont,we recommeded our family to come here.

The staff were wonderful and the tower is in a good location!

Enjoy my stay here. I love the dining hall which face the Kaabah and when you pray in the mushollah of the hotel, you actually can see the kaabah. The breakfast menu is kinda amazing, however, when you stay for over 3 days, You ll notice lots of common foods being serve for their breakfast menu.

It is very active service by Showkat. Wallah I am very happy by his service.inshallah coming again fairmont gold thank you of all

It is the place which is loved by all of my family members.

Hotel and shopping malls.. nice place to stay and the very best things are... Very close to Haram

We enjoyed our stay at the hotel, as we perform umrah, it was a pleasure to be there and it was more than what we were expecting. The overall performance was great! I would like to say that the level of service was outstanding and the staff members were great and proactively helpful!

Several restaurants also available to indulge your taste amazing food. Location near to Masjidil Haram.

Visited the all commercial floors. Seemed liked Dubai. Pricy but good place to visit. I liked the food courts (of both 3rd and 4th floor). Hypermarket is great addition. Loved it.

My family had breakfast and lunch in lezzet restoran-restoran The buffet and Service is good kazi gave as warm welcome and gave us personalise service.

Perfect food in the 29 floor Saudi restaurant served by kazi and he was so helpful and friendly.

One of the Best Luxury Hotels at the Holly City Of Makkan located in the Heart of the Big Clock Tower faceing Al Qaaba rooms and food is just amazing

Had breakfast here for 3 days in the Lezzet restaurant. Buffet and service was on point and amazing. Never had to wait. Always had something available, and Qazi is the man. Always helping out.

Excellent hotel, very good breakfast and excellent service.

This is the beast place ever in front of Alharam
Amazing view, great breakfast people helpful and nice

Convy and easy access.... Very strategic place and very near to Masjidil Haram it is the most important thing for me as a moslem.

What could you want for more? Nice place with nice view. Staffs speak English very well and understand some Bahasa Indonesia. Toiletries are the best, rose scented and I love to steal (do not blame me) it! Food for breakfast (global menu) are very good, and for Indonesian lunch and dinner are good too. They tried to cook as close as the real Indonesian recipe so thumbs up!

I just hope the housekeeping clean the room at the regular and same hour every day though. However, overall experience is 9,75/10!!

Hope to visit Makkah soon and stay in Fairmont again!

The staff were really friendly and the hotel super clean

Everything is perfect, but hotel windows seem not clear to view the city.

Amazing hotel,I recommend this hotel for anyone want to visit makkah .

I didn't stay at this hotel but I have seen it's location and building and location wise for pilgrims it's one of the best hotels I hope one day I will get a chance to stay there and then share my personal experience with you guys

A fantastic Hotel in KSA. Makkah.,...
I go to umra 7 months ago.....

My family had breakfast in Saudi restaurant ,we enjoyed and care take by yunus we appreciate his job.

Showkat and Mohazzib are very attentive. Best hotel and good service

We had an amazing time from the moment we arrived until we departed. Would highly recommend for anyone looking for the best experience in Makkah.

The service was great the room quality was amazing and the room service was Perfect

Several 5 star hotels at close proximity to Masjidul Haram. All essential shopping and of course the food court at P3&P3 which is the best place to go for a bite other than the restaurants in the hotels.

Really great hotel, both from their services and "walkable" distance to Masjidil Haram.

Room and the service was good. Staffs are friendly and helpful.

Good location, beautiful hotel, excellent service. Rooms are very clean with adequate amenities. Beds super comfortable. Breakfast on Adira (level 29) restaurant is wonderful, a nice spread of tasty food and very friendly staff.

Eazy access, good service, good view, Old and bad design, not that clean.

Nice stay here. The food is superb, the view is mesmerizing and the staff is friendly. Connected to Al Haram via the shopping avenue

If you want to stay and fast service with comfortable sleep in the HARAM chose this hotel in Makah ...5 stars
Best regards Omar Alhaj

Our family had breakfast in Saudi restuarant, the service is delightful fromfahad and yunus. Kazi supervisor come to ur table to ask about food and service quality.

very comfort place, fun, and happy. i love every menu at lezzet restaurant !! :) so glad to be here in a few days! hope can be back as soon as possible :)

What an amazing journey. The best experience. The hotels and restaurants were also very good and clean

It is an excellent stay, the view here is amazing and the mall is incredible!

MashAllah an awesome experience, great, friendly, knowledgeable staff, with lots to learn and majestic views- try and go a few minutes after Asr salaah to get the max out of day & night experience SubhanAllah

One of the most fabulous Hotels around the world, well deserved 5 stars rating

Highes place n makkah.....very near to Masjidil Haram

I was lucky to choose fairmont gold with my wife because we meet saipoden a handsome butler and he is very polite and kindess, i hope that i can meet him again in the same place.

Yazeed.

I strongly recommend it for everyone, Honestly you don't want to leave this hotel

Such a beautiful place in a great location,There is very neat and clean rooms
The rooms are Kaaba facing..so you can see Kaaba from room...There is also available very good quality food and services.
Lot's of shops in the clock tower, all ridiculously over priced. Hotel was nice, 5 star to Saudi standards

One of the most luxurious hotels in the central area with availability of Ka ba viewing rooms

Very good and pleasant experience.....Services are very good in every aspects and the staff over here and the management both are very hardworking .....

It's without any doubt Best Hotel to stay in Makkah. Close proximity to Mosque and rooms have an Amazing view of Kaaba without any obstruction. The staff is courteous and responsive. Facilities are top notch. Rooms are highly comfortable and well equipped with all necessary amenities.

we had breakfast in lezzet restaurant we really enjoy service given by kazi is excellent .

The room is comfortable, nice and clean. Check in process is very fast and friendly. Location of the hotel near to Haram.

No wheelchairs were available only limited number they had, overall, good hotel and reasonable price, will come again

Wonderful hotel with a wonderful staff. We stay here every year for over ten days. Everyone is always willing to help. We ve come to know Eddie and Basit over the years - they always go above and beyond in welcoming us and making sure our stay is going well.

Although I don't go very much I can tell you that this place is good and bad

Very helpful staff especially Hamza in the restaurant. Also the hotel reception staff and other staff are courteous. Sister Hanan helped set up our mobiles. All very welcoming. Breakfast is very good. Thank you to all.

Tnx for the nice massages ..hope to coming soon for that

Its the most beautiful Hotel in Mecca its 5 star Hotel and it has everything in it that you dont need to go out for somthing.