Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Good but the rooms is not very clean as it suppose to otherwise everything is good

We like breakfast in lezzet buffet is excellent and display is excellent servic given by riyaz and kazi ,nadeem , kazi is so nice

Fantastic hotel, fantastic location with breathtaking views

i had breakfast in mazedar restuarant ,kazi service is perfrct, he feel as home and attitude is very good, we recommend our family to come fairmont.

Didn't stay at the hotels in the clock tower. Shopping experience is one of a kind. Bargaining is expected. Never buy a thing from the first store you visit. Try 5 and you would get a sense of what it's worth. Most of the shops are carrying the same items of similar quality as if the same supplier is providing the goods. Rest assured, Madina is cheaper for purchases than Makkah city.

Atyaf restaurant - very good restaurant and helpful staff. Mr Ali was very good and cooperative. Thank you for the pleasant experience. Samir

Restaurant was great, all staff were friendly and welcoming.

The food is delicious and they actually have more than one restaurant, we can even see ka bah from their restaurant. Lezzat~

Fairmont Makkah is one the top listed hotel located Adjacent to Masjid Al Haram inside Royal Clock tower Makkah.
Fairmont has different rooms with a breathtaking view of Haram and Kabaa.
Hotel administration and staff is very friendly and ready to accommodate.

A dream destination for every muslim, Few steps from Clock tower and you're inside the BaitulAllah, the great entrance to King Fahad gate Makkah Haram sharif is like few meters.

Barbershops are also available after performing Umrah its very convenient for
shaving head,Ruling for praying inside Fairmont hotels also consider to be equivalent to the prayers inside haram Sharif.

Huge shopping complex, gives wonderful experience. Combining the religious and shopping experience

Incredible place to stay many 5 star hotel and good shopping mall, near masjidil haram

The service here is terribfe and not worth the money. They treat you arfluf and do not care for anything you have to say. A terribfe hotel and a horrific experience overalf. Staged in the "gotd executive suite" and the.g consistentlg harassed us for good revierns m our room and gave us terribte service with it. They also Iocked us out of our room with atI our fuggage stiff inside because they had a technicat difficuttg clairning coe cmren't booked for another day despite already staying here for 11 days. This a'as terribIe and gou better betieve others oifl hear about this. I sinceartey hope Abdel Aziz Eid the so calted manager of this hotef reads this because he needs to fix this excuse of a staff. They bring things extretretg tate as rmtf cIaiming it oifl be a "few rnin.rtes". kidicuIous. Utterfy ridicutous. The staff is incapabate the hotef managers are atomgs on break or vacation. Theg carre into my room and basicatfy forced rne to write a good reviem and stayed on rng head untit I did. Living in the gotd executive suite oms not at aII cohat theg advertised. I realfg oish I didn't pay this much moneg to stay here. This was a tAASTE. I can onfy offer yIr,g advice to everyone reading that this isn't omrth it and the on(y omg to get thru this is just to knorn you're here for AtIah. But it's a reat test of patience. AII these good reviews are probabIg them bulfging people in their room8 to give them the reviecm.

A beautiful building... shopping center and luxurious hotels n restaurants..

First issues is the elevator every rush hour or prayer time very slow,
Best thing is room is clean, best restaurant, nice staff.

It's a pleasure staying at the Fairmont. Excellent service always.

Superb ....bringing my families again.....insyaAllah

My first time in fairmont,
Best hotel in makkah, see you again next time

Very Good Hotel for the pilgrim as long as comfort is concerned.

Love this place ........ For good view and one more reason that my dad was one of that engineer who made it the best

Please provide more Asian Cousins.
Nouf has been taking care of us kindly

This luxe hotel in a striking 76-story building is less than an 11-minute walk from Diamond Tower, a 93-story skyscraper, and Masjid al-Haram mosque.

The 1,542 chic rooms have Wi-Fi (fee) and flat-screen TVs, plus minibars and designer toiletries; some have mosque views. Luxe suites add sitting areas, and tea and coffeemaking equipment. Upgraded suites feature butler service and private lounge access. Studios and apartments are available.

There are 8 dining options, including a steakhouse, a refined buffet restaurant and an Asian eatery. Other perks include a kids' club, a gym, and a spa area offering massages, a sauna and a hot tub.
Paid parking
Air-conditioned
Laundry service
Business center
Room service
Kid-friendly

Nice hotel big and comfortable room. The breakfast is superb will like to stay here again in the future

It's an excellent hotel, one of the best in Makkah and it is at a 5 min walking distance from the grand mosque. The rooms are also comfortable and luxurious and you can even get rooms with haram view windows. The service here was also good and the staff was really helpful.

Quad room but very small size even no space to sit n have some eatable in the room.

i had an amazing time in the hotel the fitness centre is high quality i loved everything and jaccuzi and gym equipmemts r stunning...thanks highly recommend..

Good to visit, food court, malls, hotels, and best of all adjacent to the Haram.

Overall the ambience is breath taking , the room is excellent but the quality of food still need improving for the Indonesian umroh group

The hotel with the famed clock overlooking Kaaba and the tallest tower in the complex. I didn't stay there but used the shopping complex and food court on first four floors. Is often confused with Abraj Al Bait Complex which represents all hotels in the complex along with the shopping mall.

Good place,good service,good tastenof food and masyaalloh beautiful people.

The view from my room on the 42nd floor. I'll have to say, this is an exceptional place. Overwhelmingly exceptional.

Very good location and room service but the quality of food is very bad

Amazing breakfast new dishes everyday the seating is very nice

Good quality
Fast service
Great interior
No problem for parking

Beautiful hotel and wonderful service. I had breakfast at Lezzit restaurant. Buffet was great and service was excellent by Kazi and his staff. Wonderful service by all the staff. Definitely 5 star service all around. Very convenient to Haram. Loved my room as well!

Assalaamualaikum wa Rahmathullahi wa Barakatuhu
Ma Shaa Allah it's really very good my family is enjoying to much Alhamdulillah we are happy to come Again thank you and jazaakallahukhairan

M4 Lobby smells amazing, people at reception was nice, service was professional. Restaurant at m3 was good and rooms were clean.

good hotel with nice view to macca nice reception team

The best place to be as an Accor member, Thanks to the professional staff, Especially Roaa, She was super caring for me and my family.

door is didn't working 7 times a day i m not happy so many problems

Fairmount its Greats hotel

Good menu & greatest arcitecture

Our family had breakfast at the Lezzet Restaurant, the buffet and the food is good, we have given some suggestions to modify the restaurant. We passed these complaints to Mr. Kazi the supervisor.,kazi come to our table and ask about quality annd service,plz include more fresh fruit in buffet, the service is perfect given by staff and kazi.

I must say it's one of the finest places to stay in the heart of Haram

Its nice at noon and night and almost block all the way at praying time (maybe 5 minutes before adzan) which its very good to learn and make us very proud of Islam

Spa is very clean and the reception with oumnia is perfect

The view of the restaurant is very good and the stuffs are well behaved. I liked their service.

Good sevice, good breakfas in Atyaf rest, good clenliness.

Thank you zshraa for giving us information and helping us

Masha Allah. It is one of the beautiful building, which is located few meters away from Masjid al haram (kahba).

Here is my first time visit pics. Which made me very happy to see this place. Alhamdilillah

My family has enjoyed the beat breakfast in Saudi Resturant

Service was amazing from all the workers and the buffet was incredible with a lot of variety of foods ( Fahad )

Masha Allah comparing with world this is the amazing place

Alhamdulillah, it's good experience and have nice time.
I Will recommend to visit haram by joining dar el emaan / clock tower hotel. Allah gives maghfirat to all muslims, ameen summa ameen.

Very nice place, with impressive service and the main very close to Holy Kaaba gates

For a few bathroom theres no separation so the water floading everywhere but anything is good

Great hotel with excellent view and location. Really close to Kaabah the food and service is proffesinal given by kazi .

Hotel entrance is good.
Smells nice.
Rooms could do with abit more cleaning.

Ofcourse expensive and a best place one can live during umra.

Very near to Kaabah...In Shaa Allah I will come Hotel Fairmont...I missed Makkah

It's a very luxury hotel with great service it's my third night here and I had no problem at all, great hotel, awesome staff and fascinating view. Loved it

One of the best 5 star hotels, I have stayed at. The room is clean has complete amenities, the bed is comfortable with down pillows and the staff were very helpful. Breakfast every single day was delightful, intercontinental food was served and with lots of variety of food. They also have a prayer room facing the Ka'abah which is very unique and the best option for those, who just finished their umrah and has close to dead feet that they can only reach the prayer room and can't walk the distance to Al-haram. Would I come back? Definitely!! Well done Fairmont!

Health club facilities are perfect. Receptionist very much welcoming and supportive