Makkah Clock Royal Tower, A Fairmont Hotel Review

Highly recommend for ease of facility and welcoming staff

Today is my next visit in this hotel .all my family is very satisfied by butler service housekeeping front office.we got every day new fruits and arabic coffee by butler showkat.and tea coffee orders as well we are very happy with fairmont gold all services is very active this is unique hotel who makes our umarah very easy and memorable. Thank you fairmont gold along with showkat.see again inshallah

Asalam Alykum
At the time of iftar we warm welcome by butler showkat .the amazing experience of mr showkat is very appriciated.he serve first beverage and after snacks in prompt way.we all family is very happy by his service.inshallah we get again chance to see showkat .fairmont gold is appriciable.keep it up.thank you fairmont gold.

The food is perfect and the location help me much for salat, good view from the restaurant

Its really an impressive place..The interior is classy and one can relax conveniently after ibadahs at Al haram .. it's very near to the haram so very satisfied...but quite expensive during peak times of Ramadan and hajj. But a worthy experience.

Five star hotel with excellent service and room but too much walk from Haram, because the location is in the back of zamzam tower

The services were excellent and the staff was very cooperative

Great hotel, great view, great distance to masjidil haram

Good hotel to stay.... the only problem is their lift system..... it takes a lot of time to reach down

Just like many 5 star hotels, Fairmont Makkah a wonderful hotel to stay in. We really enjoy staying here as we can go back and forth to the masjidil Haram to perform our prayers at anytime we want.. Tiny flaws: the signs of the elevator segregations aren't too clear; plus it would be nice if there are more elevators available at prayer time to get in to and out of the mosque on S2 floor.

Place is ok. As regard food design cleanliness etc. Reception is not professional no enough staff available, The lifts are very bad, miserable time and effort waste when ascending or descending . The car parking is very unhelpful

My family enjoy lunch in lezzet resturant and really food is so nice,Kazi and his staff is hard working they do there job perfect,thanks kazi for good effort to us.

We had lunch in lezzet restuarant the food is too good ,we enjoy and service given by hasan ,awais,kazi take care of each family member he give us to feel as home,we will inform all my family to come fairmont.

excellent service done by Salem and Ahmed
aldira restaurant 29 floor keep it up guys

Everything about the hotel is good. A bonus as it is located nearby to Masjidil Haram. Ahh another one, the food is soo delicious

No doubt the hotel is good and the rooms are good too but Changing lifts again and again is a really big issue if you're in hurry for namaz

Al dira dinner is a wonderful place to dine with family and friends. They offer a wide range of dishes including sub continental, italian, Mediterranean etc. Me and my family loved this place. Great job!

Special thanks to KASI The waiter on the 29th floor restaurant.
They have a great friendly staff.
But the bed mattress Were uncomfortable,.

Facilities are amazing, but having a shopping center selling luxury goods right next to the most sacred place in the world jars too much. It's the Haram, not Las Vegas and it should be about equality, but luxury and exclusivity. Some very messed up thinking. Nothing should distract from the Haram...

You can find lots of good food and shopping options. Good hypermarkets. Place is expensive. Cheaper food options are in the basement.

Your feeling can not be described. The holy place makkah. You have to be a muslim to understand what I mean.

Great hotel to stay around Al Haram. Nice room. Nice people.

It is a really good hotel and very convinient. Keep up the good work.

we had breakfast in lezzet restuarant. the buffet display is good we enjoy and kazi service is extermly good and he know as our choice , we recommed our family to come in fairmont

Had travelled with Darelsalam travel from the US for Haj 2018. Had a wonderful time at the Fairmont and would love to go back. Special thanks to the chef at the Aldar restaurant, Supervisor Kazi and his team for accommodating my food intolerance and preparing special meals for me. The special care was greatly appreciated.

It was a great experience in atyaf restaurant
MASHALLAH

I stayed for 2 night here and found it as enchanting experience . Their breakfast is very good and they offer wide variety of options with it.

They call me so many times and I couldn't sleep well very bad service one Star too much on them

Everything was ore than perfect. Service, food, and very helpful stuff. Hope to stay again in fairmont makka next year. Thanks for the lovely hospitality

Awesome!!! Every thing is up to the mark... Amazing experience over there.

Its the best place to stay. Hotel rooms are clean with 5 star standard. Services are efficient and dining facilities with foods of all varieties are great. Location is the best since it is directly opposite the Grand Mosque with just a walk across the quardrangle or open space. I will stay here again

It is located inside the zamzam tower. Spacious room, super comfy bed, very clean, and even the bathroom amenities smell nice. Just can't wait for my next visit. Insha Allah.

Expected a better service, Fairmont only by name. View Excellent !



The room had a strong smell of cigarettes, water from the shower cubicle would leak into the toilet cubicle, i mentioned this to house keeping who advised I mention this on check out?

The overall house keeping was poor, they would either miss the room out entirely or only make the bed, on one occasion we had to call reception to send house keeping at 8pm after they failed to turn up after having a conversation with them outside the room.

The location is brilliant although if you hear the adhaan and you are still in the room its quicker jump out the window than waiting for two separate lifts, once on the ground floor you need to walk through the shopping centre to enter the Haram.

Overall a good hotel but let down by staff, insha'Allah I will be back but will choose a different accommodation.

Everything were good except malfunction drainage system in bathroom.

Good room and view with haram sound but needs better wifi and food

Good room quality, bed very comfy, but the food not really good.

Very good place, anything u want uwill find,also food court available

Check in took a lot of time but everything else was perfect

good service for food attitude cleaning and friendly with mr.kazi at lezzet restaurant

Friendly reception. Friendly and helpful staff everywhere. Food was lush anytime of day. Highly recomend. We went as a family of 5

WE had Taken lunch in lezzet restuarant, food is extremely good and taste,kazi and his staff take care of us,we recommend our family member.

Love Makkah clock tower. Very close to Haram,king Abdul Aziz gate.Everything under one roof from gift centers to hypermarket to food court. All are of very good quality. Hotels are excellent. Never had any problem while staying at the clock tower.

The best location for umroh & hajj. There are many hotels here : pullman, movenpick, swisshotel, etc. The mall is at 1-4 floor, threre also a planetarium inside the building at 11th floor.

Great hotel and best location to the masjidil haram

Very good ... near to the haram. Clean and nice rooms.

One of the most luxurious hotels in the Haram area. If your coming by taxi make sure he drops you at the Basement Enterence and not anywhere else like some taxies do.

Everything was really good the food is amazing and the service to

Excellent hotel to stay within close vicinity of Haram if you can afford the price

the service and others is exelect in lezzet restaurant. and kazi and his sttaff are well organized, kazi gave us warm wecome, and gave best service in professional way

Staff are very friendly , good accommodation , very close to haram , very recommended

I travel all over the world and go to a lot of hotels and honestly this hotel has one of the best breakfasts there is. I definitely recommend coming here and staying here. I come to Saudi Arabia once every two years and always come here because of there hospitality.

Excellent service. Amazing view. The Saudi restaurant Aldira provides wonderful breakfast with variety of oriental breakfast dishes. Cozy and perfect for both singles and families

Excellent, especially Aldira restaurant, tasted amazing

Amazing building. But to close to Haram Shariff for my liking

So clean, friendly.

And about breakfast very variaty, anda delicious..

Very nice hotel, i love it..comfortable and just one step to al haram

Very busy place with a big number of different types of stores and hotels.a great location for muslim pilgrimages.

Well maintained and a quick stroll through the mall and you are in Haram. If you are driving to the hotel, dont trust Google Maps - park nearest possible to Haram and walk.
P.s. Charged parking around Haram.