Los Angeles Marriott Burbank Airport Hotel

Los Angeles Marriott Burbank Airport Hotel Review

Reviews 1447
4.3
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J
4 years ago

This establishment is one of a kind! Me and my fam...

This establishment is one of a kind! Me and my family stayed for a week while we Vacations in LA and Disney. The staff was more than helpful and friendly. The food and drinks were awesome and fairly priced. The pool was clean and had fresh towels. And don't get me started about the rooms. We all were very happy with the whole trip! Thank you for the amazing experience, we will be returning.

P
4 years ago

They take really good care of you here, but you pa...

They take really good care of you here, but you pay for it. Wifi is 10 bucks a day, which I find ridiculous nowadays. If you want to print out your boarding pass, the computers are free for 15 minutes, but you have to input your credit card info.

A
4 years ago

Problem solved !!!!!

Problem solved !!!!!

I had an issue about refund at Burbank Marriott.
Accounting office ( Mr. Caesar ) solved the problem. He was very helpful and professional when solving this problem.

TY

*** please disregard if not so good review showed up when done when I was upset

T
4 years ago

Very convenient to get to from many different ways...

Very convenient to get to from many different ways. I stayed here when my flight was delayed by 8 hours. Ended up staying for an event. The venue was well kept and the staff was professional and courteous. Lots of parking and easy entry into the event. Would definitely recommend!

0
4 years ago

Suite needed upgrading. Pullout sofa was a mess. ...

Suite needed upgrading. Pullout sofa was a mess. Not even a bit comfortable. Bar in middle of back and mattress needed to be replaced. Go to memory foam as you have in your Springhill Suites locations. Shower was luke warm at best.
Complained to front desk, no other options for rooms. Won't stay here again

V
4 years ago

Great experience overall!

Great experience overall!
Comfy beds, convenient location and clean.
One of the outdoor pools even has a large screen TV and played the movie Frozen at night. Family had a great time.

E
4 years ago

I attended the annual CTN Expo there and im very c...

I attended the annual CTN Expo there and im very comforted by the amount of security that the Marriiott had for the event. Parking wasn't so bad as many may think, and the facilities were kept well cleaned.

H
4 years ago

Rooms are old and very dated and it just kind of f...

Rooms are old and very dated and it just kind of feels a bit grimy. The lobby is nice and the restaurants and overall vibe is pretty cool. There is a very strong chemical fragrance when you walk into the hotel and the rooms stink pretty badly really just smells kind of gross. Maybe like a faint hint of sewage.

F
4 years ago

Ok

B
4 years ago

I have only stayed at this hotel for one night. Bu...

I have only stayed at this hotel for one night. But my company has regular events at this location. It is well kept. They recently renovated the lobby. All in all the service is great as one would expect from Marriott.

S
4 years ago

There was an issue with my credit card being charg...

There was an issue with my credit card being charge instead of the bill being charge to my room and the manager in the resturant took care of everything right away. I really appreciate this because the manager in the lobby was no help.

C
4 years ago

I stayed here for a weekend while attending a conf...

I stayed here for a weekend while attending a conference. We had meetings and events until midnight most days, we had to call room service twice after midnight for towels and pillows, and they were very helpful and polite. All of the staff was very helpful.

T
4 years ago

I stayed here for a work trip. First if all $21 ...

I stayed here for a work trip. First if all $21 for parking is a rip off. The hotel has seen better days, the furniture is worn, the wifi was undependable, couldn't even connect with a cable, and the cable kept going out.
The upside is that there's a little strip mall across the street to get coffee and food. Other things such as shops are within a reasonable driving distance and right next to the airport.

M
4 years ago

Location is great if you need something close to B...

Location is great if you need something close to Burbank airport or visiting some of the companies nearby. Exterior and common areas of the hotel are very nice. In comparison, the rooms and, especially the hallways are a little shabby. Other than that, I had a great experience at this Marriott.

R
4 years ago

The fire extinguishers on our floor were all expir...

The fire extinguishers on our floor were all expired and probably all of them in the hotel since the FD is supposed to come annually. Some of the worst customer service from the girl at the front desk with such an attitude. The pool and hot tub was so over chlorinated that I threw away my suit and a pipe was leaking some bad smelling gas by the pool. Room was clean and comfortable.

J
4 years ago

Rooms are good, not great. Loads of wear and tear ...

Rooms are good, not great. Loads of wear and tear on room. Service is outstanding though. Prompt , friendly , and made it easy, mitigated my embarrassment when my card wasn't working for a minute

Los Angeles Marriott Burbank Airport Hotel

Los Angeles Marriott Burbank Airport Hotel

4.3