was quick courteous and very polite cleaned up a...
was quick courteous and very polite cleaned up afterwards very satisfied
was quick courteous and very polite cleaned up afterwards very satisfied
George from lightfoot did a great job in quickly finding and corrected wiring and fuse problem with system.
Services are very over priced, but they are very friendly.
It s refreshing to have an estimate done with thoroughness. I appreciated how Mark asked the right questions, and sought solutions, so that he could create an estimate that was thorough. It s also nice to have a company that is local.
Sam is punctual, personable, informative and efficient.
Very impressed with the communication and quick service from Lightfoot
Fabulous service from a family-owned local business. Honest and dependable with excellent customer service and fair pricing.
Robert was on time and fixed our issue! He was very professional! Will use Lightfoot again in the future!
Mark and Eric were outstanding. Very courteous and professional.
I am a property manager for home warranty company; great customer service, good communication, reliable and reasonable job cost.
Awesome Job they get straight to work and get it done !
both Phil & Scott were pleasant to work with, very professional, outstanding service.
These guys are awesome! Knowledge, professional, and courteous. They answered all my questions and addressed my concerns.
Excellent customer service. So glad I signed up for the elite maintenance plan. I feel I can trust our home to Lightfoot. Extremely satisfied!
What can I say...Slab leaks suck and are costly but Shaun and Nathan went above and beyond in providing us with the best options for repair and offered us money-saving suggestions. This review is the least I can do to express our gratitude for their professionalism and exceptional work done in repairs. Belinda and Betty were also very helpful in setting up appointments and helping with finance. I would not hesitate in recommending Lightfoot Mechanical, Inc. to anyone.
While the service was excellent I believe the labor rate is excessive. I had warranty repairs done to my AC unit. The parts were provided free by the manufacturer and the job took about 2 hours. I was charged over $900 for the repair. That makes the labor rate about $450 to $500.
Tech was very courteous. Got right to work and didn't waste time.
I was thankful that he did not comment about fixing the mess I created. He just fixed it.
I would request his services again. Thanks.
Great company I recently had some work done by them my tech was Jacob O' kfee he was fast to find what was wrong with my heating unit and got it fixed for me I highly recommend it
I have never written a bad review on anyone before, usually just suck it up and go on, but this experience was so bad I just have to share it. I ve dealt with lightfoot in the past and have had good experiences, I don t know what has happened to them. Anyway they came out to service my split air unit in my garage and said that the condenser fan motor was bad. I asked how much and he told me $1300 but said he would check the warranty since the unit is only four years old. Plus the $90 service call.I thought that was rather high So after he left I called Linda and asked her if she could tell me what the parts and labor cost were. She said no but Cissy could help so she transferred me. Cissy said we don t tell people what The cost breakdown is anymore because we are now a fixed rate shop. I said well that seems high to me so I might want to just buy the part and fix it myself. She said we are not a parts house so I can t sell you just the part. She also said that they checked and the part was not under warranty.She said I understand the unit is mounted on a pedestal 4 feet high and I said yes it is and she said well we re going to have to send two men and a ladder. We have to completely disassemble the unit to replace that fan motor. I said I m looking at the unit right now and it looks to Me like you loosen 4 mounting screws and unplug the power cable that is plugged into the motherboard and be done with it! I told her I wouldn t be doing business with them anymore that I was going elsewhere. Well after a while I thought I should call Mr. Lightfoot and tell him what just happened because he might not know what s going on in his own house! And about that time the phone rang and it was Cissy calling me to tell me that she had spoken to Mr. Lightfoot and that he asked her to call me back and offer a 15% discount to keep my business! Now stay with me folks it even gets better! Well I called a competitor and asked them if they could get me the motor and how much it would be. He called me back and said yes I can get you the motor at no charge because it s covered under warranty! I got the part in and did the fix in 30 minutes and didn t know what I was doing. I promise if I had I known what I was doing I could ve done it in 15 minutes! Now I nearly buckled and let these people swindle me and It would not have been a lifestyle altering event for me but what about all the elderly people on fixed income, veterans, single mothers that these people are doing it to. Shame on you Lightfoot, I call it criminal!
Always takes care of us, just fixed an electrical issue in no time at all.
wonderful experience. I didn't want to sign up for the yearly plan until I had a chance to meet with the person providing the service. Phil was extremely professional and really sealed the deal-I signed up half way through. He fixed my HVAC for the upstairs (something the other provider couldn't figure out last year) and didn't make me feel bad about not knowing where my other filter was kept (still super embarrassed about that). would highly recommend!
I'm looking for a Nathan Phillips that used to live in Grand Prairie but he's living in Weatherford now and he's got family in Grand Prairie
Chris did a great job on the project of installing whole house surge protection on my home. He was great to explain in detail what he was doing and how the system will work. I look forward to dealing with Lightfoot mechanical in the future, and will surely call on them for any of my future needs.
Junior was efficient, reliable, and a professional. He came out to repair our Rennai tankless water heater but we wound up replacing it. He wasted no time getting to work and when he left it was if he had not been here it was so clean. I was very impressed.
I came home from vacation with a dead AC. They not only fixed it within hours of me calling, they did it right. The service tech was friendly and professional. I highly recommend Lightfoot.
George showed up even after trying to call us on two different lines with no answer. He was very informative about everything he was doing and what the company offers for their customers. After working out what needed to be done he got straight to work and finished in a timely manner. We will definitely call Lightfoot Mechanical, Inc. should we have any future A/C issues.
Lightfoot Mechanical is extremely dependable and their HVAC technicians are very knowledgeable, courteous, and friendly.
Lightfoot provided exceptional service! From the first phone call to the technician and service provided I was floored at their professionalism and expediency. I highly recommend this company and look forward to working with them again.
These have been my "go to" guys for electrical issues, for sure. Tomorrow, I will be calling on the plumbing guys. Since I moved to Weatherford, more than 8 years ago, the friendly folks at Lightfoot have never let me down. Great, friendly, conscientious service is what they deliver. They leave the place neat, explain what they did and why. I may pay more. I don't know... but they have always been great to work with. And with an OLD house, you know you will always have issues.
Doug is who we had and he was the nicest and punctual, when I asked about things that were wrong with tge house. He didn't get mad and act like he didn't want to tell me he explained everything in a way I could understand it. Very good man! Thanks Doug!
Courteous, punctual and friendly. Will recommend and use again if needed in the future. Thank you for a job well done.
Lightfoot is a great trustworthy company. They are very knowledgeable and friendly. We have had Carlos here twice and Sam here several times before that and they have got the job done! We would highly recommend Lightfoot! A++++
Ronnie is awesome! Very personable and did everything he could and then some to make me a happy customer. Will ask specifically for him in the future.
We are very happy with the quick and efficient service we received. Thanks for getting our AC up and cooling !!!!
I had an urgent electrical problem, and Lightfoot was able to send an electrician within hours. Doug Little, the Electrican, identified and corrected the arcing issue. I appreciated his professionalism and dedication to get this fixed and to ensure that my home was safe. Thank you!
Did an awesome job on replacing the fresh water line outside
Tremendously nice guy. Gave me different options for permanent fix. But did fix temporarily to give time to decide.
Very pleased with the service and expertise displayed by Brandon in the installation of a three way electrical switch. He called prior to arrival, completed the task in an expeditious manner, cleaned up the work area and explained options available for further work -- if required or desired.
Michael was very good.
Well Done Sir.
Jacob was wonderful! Excellent work. Good to explain problem to me. Thanks
They are such a professional company! I loved working with and highly suggest using them! So nice and easy to work with, I can't say enough good things about them!
Jarrod and Eldon were very professional, sweet, and courteous; Couldn't have had a better team. They were quick and efficient with the HVAC installation process. The equipment looks amazing! Definitely will recommend to friends and family. Thank you so much for your time and expertise, you guys were great!
Josh was amazing, he went above and beyond and SO FRIENDLY. I am thrilled with his service. If ever have a need for a plumber again, they will be my frist call. Thank you one happy customer
We were having problems with a Rinnai water heater. Ronny diagnosed the issue immediately and within minutes, everything was fixed and the system seems to be up and running.
Lightfoot is very customer oriented. Prompt and professional. Doug Little did a great job troubleshooting and fixing my outdoor light problem.
Robert called me earlier than expected and told me he would be there within 30 minutes. He was very punctual. He examined the new vent unit, measured for the place it was going to go, and then marked where he was going to have to cut the wood out for the new exhaust vent. He had a concern about the exhaust pipe but it didn t take him long to figure out how he could take care of it. I am very pleased with the installation. He also had to replace my porch light because it had a short in it.
Excellent, helpful. Showed up on time & left no question unanswered. Would definitely recommend
Jacob completed a very thorough inspection of our electrical system. He listed all the inadequacies he found and ranked them in the order they should be addressed along with an estimated cost of repair. He was a very professional and courteous .
Had my spring m-ntenance work for our a/c today. Jared was on time, professional and friendly. He let me know what he was doing and why. Lightroom Mechanical employees are the best!
Carlos, thanks so much for assessing our HVAC situation, and for the follow-up you are working on today. I appreciate your positive attitude!
Technician Jacob was very professional and took time to explain about the issue with the thermostat. Jacob is a great representative of Lightfoot Mechanical , well mannered and knowledgeable about the job. Jacob was determined to correct the issue and the unit is now running the way it was intended to. I will continue to use Lightfoot for my service needs. Great job Jacob. Thank you.
Very accommodating to my changing schedule, even having to do it the day before. John was a very nice gentleman who was more than professional and courteous.
The technician was professional, prompt and explained what he was doing before we signed any paperwork.
He was very respectful and so willing to help. He is a very good employee and knows his job. Would love to have him come back any time I call Lightfoot.
Got here late for an emergency. Wasn't able to fix it, but wasn't fixable on last minute at night.
He was awesome... Very impressed with his knowledge, service aptitude, and friendliness.
They came out within about 4 hours after we called to take care of our stopped up toilet. There was no mess left and everything was working within minutes after they arrived! Excellent customer service!
Always excellent service from Lightfoot Mechanical David came out in Sunday to give us cool air conditioning until the part needed arrived Then Linda called and set up a time for Wednesday We couldn t believe it was that fast!!
David came out today and repaired the unit He also went above what was expected cleaning and sealing units
Joshua and Kyle were super great!! They were very nice and professional. Thank you very much!!
With here when he said he would be here very pleasant very courteous and though they have for major 9 needed
Professional, Understanding, Prompt & Thorough! - All attributes I value in a company!
Most importantly, all work was done WITHIN BUDGET and ON TIME! Electrician, Jeremiah Johnson and his trainee Corban Barker, were exceptionally professional and timely in addressing my homes electrical needs.
Mark was very professional and honest. Answered all my questions and didn't scoff at my ignorant plumbing knowledge.
Thanks guys!
We had Michael M. respond to our emergency call this morning. He started problem salving as soon as he got here, he let us know what he was doing as he went and explained it in terms we could understand and follow. He always kept our (the homeowners) best interest in mind as well as our budget. He showed ingenuity as he worked and kept a clean work area. We really could not have asked for a better service technician! He turned our emergency into a manageable situation. We are very glad we called Lightfoot Mechanical and their wonderful dispatcher, Wendy, send out Michael to our location. Thank you!
This place is a rip off, tried to charge 300 to replace a 10 dollar part you can buy from Home Depot. I told them that s ridiculous and they cut me a deal and replaced everything in the toilet for 175 and includes a 30 day warranty. I reluctantly agreed, and after they left the toilet leaked twice as bad, I called them to come back out and they told my wife I have a cheap toilet and it s unfixable and will be 600 to replace.
I came home from my business trip went to Home Depot bought the 20 dollar gasket they broke and the toilet works fine.
Their Were the good guys slogan adds insult to injury.
Michael Maxell was the plumber who came out to repair a leaky outside faucet and a toilet that needed repair. He was very pleasant, knowledgeable and efficient. I highly recommend this company and the professional they sent to my house.
Jacob Did a awesome job, very friendly and helpful. Thank you so much.
Lance stopped by to do our free annual inspection for Lightfoot members of our AC/Heat unit. He was quick, friendly, wore a mask and shoe covers, and he was helpful and informative when he went over the details of what he saw in the inspection. Living in a house built in 1973, we've had multiple plumbing and AC/Heat related items pop over the years, and Lightfoot is the best.
We had a major plumbing backup on Thanksgiving night. Ronny came out on Friday morning and did an extremely professional job explaining the problems and then fixing the problems.
was Told the service technician would be at my house between noon & 1 so that the work could be completed that day. Around 2 I called to see what happened & was told that I was the next stop. About 4 I received a call from the tech stating he could be there in almost an hour. I asked if he would be working late & was told that he could come look at it (& collect $) but may have to come back another time to actually do the work. Unless you are retired, do not work or have anything to do, I can not recommend this company
Great experience. Victor was very professional and had a good eye for detail. He takes great pride in his work and will let you know not only what will work best but what will LOOK best. We are rewiring or back porch and he knows how to make it look right and perform right. Top notch.
Casey was great. He was friendly and polite and I felt he thoroughly explained what he was doing. He addressed all of my concerns. I would be happy to have him return to handle other plumbing issues if needed.
Sam was prompt, friendly and knowledgeable. He took the time to check the ac and even called the mfg to verify warranty/repairs and unit size.
Gared did an incredible job taking care of our needs. He was respectful and kind and despite the frustration of the air-conditioner breaking down he did everything he could to get it up and running in a very timely manner. Lightfoot mechanical has been excellent to work with.
Phillip was prompt, courteous, and explained what he was doing in easy to understand terms. He used extreme care while moving around the house.
I'm completely satisfied!
Thanks
Kevin and Gage were awesome! We had our downstairs unit replaced and everything went flawlessly. Great guys and very professional!
We have had a very good and informative experience with Mark and that is why we are going to sign up for Lightfoot elite service when we close in two weeks or less
Gared was right on time today, and quickly provided the scheduled service. He did a great job explaining my options. Thanks Gared!
Every thing by Lightfoot was great. There was an inordinate amount of time wasted while waiting for the roofer, but I'm not holding that against Lightfoot.
Doug did a wonderful job. He gave us all the information we needed.
Good service and information. Friendly.
Helpful, professional, mechanically able. Thanks!
Contacted early in the service window. Showed up on time. Estimated the work to be done and performed it in a timely manner.
Very professional and efficient
Was very pleased with price
Called at 4am, was at my house 9 AM
Mark was a tremendous tech! He was very professional and came in and completed his job in a timely fashion! Highly Recommend!!
We were very pleased with Doug!! He was polite and professional without being stand
offish. He did a very good job and we couldn't have asked for better. Will definitely call you if we have any other problems. Kudos to Doug Little.
Very professional and fixed my problems. Highly recommend! Also gave me options.