Life Maid Easy Review

The "Red Team" of Beatriz and Diana...even efficient and good work...thank you so much.

Nobody else can get my shower properly clean except life maid easy. No fussing with parking, they bring their own supplies and vacuum, and get the job done. I do a seasonal deep clean and have tried many services. They are the best!

Friendly and professional cleaning staff do such a great job each time. I have tried several companies and Life Made Easy has been the best.

My first experience with Life Maid Easy. The cleaning is not great overall. The floors, cabinets and bathtubs are fully touches, however they didn't clean my balcony. The janitors said there wasn't any note about it. Well, this is for moving out cleaning, everything should be spotless. The operator should pass all details and the janitors should confirm with me when I opened the door. In addition, the walls weren't completely wiped. One of the janitors told me that he tried, some marks came off, some not. Next day when I checked the unit, I wiped, all came off with just water. Also, there are couple spots they missed such as surface of heater and fireplace, windows.
Good thing is they do following up and offer me to come back and finish the jobs.

I've been using Life Maid Easy for a few years now. At one time I worked with private cleaners and now find Life Maid Easy is a better fit for me. It's easy to coordinate cleaning appointments, I get a brief call after the cleaning asking for any feedback and invoicing is easy. It's simple. There is no drama. The cleaning team that comes to my house is friendly and efficient.

I was using another eco-friendly cleaning service in Vancouver but they weren't available with rather short notice. I tried 'Life Maid Easy' and they were far superior to the last service I had used for years. Well done!

I love the team at Life Maid Easy -- they really do go out of their way to make my life that much easier and they are so accommodating to my hectic last minute schedule, even if it means shuffling their own schedule around. The cleaning ladies and the owner Michael are all fantastic and super nice! I love the fresh smell of their eco-friendly products and I don't feel like I'm breathing in any harmful chemicals that most cleaners use. They leave my home spotless every time. I never write reviews but for this particular company I will go out of my way for them just because I knew they would do the same.

I've been using Life Maid Easy for a few months now. The quality of the cleaning is excellent. I also appreciate how accommodating they have been to my requests for changes in schedule and/or additional work.

I used this company for the first time and WOW was I pleased with the work that they did !! Professional , friendly and most importantly affordable . I would highly recommend this company !!

A terrible company in Vancouver. Zero accountability Company brought in a person not bonded to our home and the company promised a new team and stated would get back by the end of the day. It's coming up to two weeks and they still have our keys. Hire at your own risk. I could go on but it would be too long. I also had a problem with overcharge. Apparently Kyle and Miquel have a habit of saying " We will get back to you by the end of the day." I think they are reading a canned script and or outsourced.

The staff at Life Maid Easy are pleasant to deal with, efficient, diligent, and I always appreciate the follow up phone call.I never have to worry as I know my preferences and specific requirements are always communicated to anyone they send. The cleaners that come are always friendly, effective, and work to make sure they clean as throughly as possible in the time they have. My house is always spotless and I appreciate their attention to detail.

I've used Life Maid Easy for 3 cleans now. The first 2 did a professional job and was happy with the results. Then I just had a great cleaner come in. She was so passionate about cleaning and it showed in her service and attitude. I thought the other 2 cleans were great, but this third one was fantastic! If you are hiring a service, you want someone who loves what they do because they are going to meet and exceed the expectations that you have. Thanks for providing me with such a great service!

Awesome people and excellent service. Would highly recommend.

They were awesome! The place is spotless and smells so fresh! Thanks again!

I hate to write that review, but I feel like it needs to be written. I used Life Maid Easy 5 times.
First of all, you need to know that the rate is a bit more than 80 dollars an hour for a team of 2 employees. 40 bucks an hour is not bad at all for a janitor. The 2nd most expensive I've seen was 40 dollars an hour so far.
It was easy to set up when you get a hold of the operator.
They sent their best team (I figured that out later) on day 1. Well, they were 30 minutes late and didn't call but the job they did was pristine. The 2nd team was just ok and the 3rd time was a disaster. I called them and they sent me the 1st team I had for the 4th time, apologized and I decided to give them another chance. The 5th and last, they told me that they would send senior associates of theirs. It was the worst. They came 1 hour late, rushed the job, didn't do it right of course, complained right away, and the operator lady was so rude, with a terrible customer experience and service. It was their fault that they arrived late, rushed my job to go to the next one (only stayed 1 hour instead of 2), did not even finish cleaning and were so pissed off when I told them it was their fault. The worst.

It gradually and very quickly went South. They kept sending unprofessional teams, lazy employees that were missing spots and complaining right away before even starting to work.

For a 80+ Dollar an hour company, the service is terrible. They did not call when they are late (30min the 1st time and 1 hour the second time come on !), they are not calling back when you leave them a voicemail when the phone operator is away for lunch (4 times), and they send people that complain before starting when they hook you on a 1st good time experience. I will not give them a 3rd chance.

Had a cleaning service booked for this morning and waited 45 minutes for a crew to show up. Tried calling both the 604 and 1-800 number multiple times to find out what was going on...hold times out after 5 minutes and then you get sent to voicemail. Only good thing about this company is that it was easy to get my money back.

Update: After frantically trying to find another cleaning company to schedule last minute and sign no luck, I resorted back to Life Maid Easy. They were able to accommodate and offered a discounted rate.

Final Update: The cleaning was half an hour early for the rescheduled appointment and did a great job cleaning our place. Our property manager even said it was perfect

They did a great job cleaning my place, and they were nice and friendly.

The cleaning was done with professional care and I was very happy with the service and look forward to using your company again in the near future. Great job ladies!!

Excellent cleaning services and flexible scheduling. We've had a great experience using Life Maid Easy!

I had a last minute request to do a move out cleaning and life maid easy was able to send a team over the very next day, the ladies did an amazing job, definitely recommend this company

Fantastic services, great cleaning job and super friendly staff who are so eager and willing to answer any questions and get you exactly what you are looking for in a cleaning company!

Awesome cleaning services! Been using them since I moved to Downtown in 2009. Extremely professional, courteous and uses eco-friendly products only which I love.

Would recommend them to all my friends and family.

I have two kids, a dog and my husband and I work full time. It's difficult to do as much deep cleaning as I really like and superficial cleans only last so long. We have utilized this company 3 times and every time they come through it's like a breath of fresh air (well, lavender scented air). I felt prompted to share an exceptional experience that happened on my last clean. I had misplaced my credit card a few weeks back and I guess during the clean someone came across it. They had left it on my living room table. Speak of trustworthy. I had some reserves letting people I didn't know into my place. I was very impressed by this and will definitely be using them again in the future.

We have used Life Maid Easy on and off for several years and have always been impressed by their services. From move out cleans to regularly scheduled house cleaning we have found the service not only thorough but also professional and punctual.

The booking process was efficient and straight forward. The cleaners were friendly and incredibly professional.
- WOMO Certified Review

These gals did a great job and it wasn t an easy one. My place looks and feels brand new :)

This is a rundown of the past couple of months and what it s taken to request my keys back after I fired this company.

I live in a 2 bed 2 bath apartment. One cleaning was close to $500! Cleaners were reorganizing my cupboards - great of you want the service but not without warning and with an insane cleaning bill.

They were overcharging, putting through charges on my credit card without warning or authorization to do so, scheduling cleaning two weeks after I was charged $300 for a cleaning and after I requested my next cleaning for 6 weeks and refusing to cancel that cleaning without speaking to there manager first, trying to justify another unauthorized charge to my card.

Really, this company was a disaster.

1. Emailed requesting my keys be returned immediately after advising I no longer wanted their services. (The staff are extremely slow to respond to emails.)

2. Then having to go to the office to pick them up when I was told to, but a staff member had them in her possession with NO scheduled cleaning of my home and wasn t in the office when they said she d be (Why would a staffer have my home keys and the company not have them kept safely in the office?)

3. Requested they be mailed as I couldn t wait at the office and was also heading out of town for vacation

4. Was told they were left on my mailbox (I don t have a mailbox accessible by anyone but myself and Canada Post)

5. I eventually received an empty envelope that appeared to have contained my keys, but the paper was thin and they weren t secured. The keys bouncing around tore out the bottom of the envelope and fell out.

What a cleaning service! Friendly team of hard working Maids.

Super friendly staff over the phone and in person! The only cleaning service in Vancouver that will get back to you quickly and has good customer service

Our excellent team from Life Maid Easy left our apartment impeccably clean and paid wonderful attention to detail. They honoured our requests and took care to attend to all the things that are important to us. Moreove, they managed all of this in exactly the amount of time we had arranged. We are so pleased and appreciative. We look forward to a long and happy connection with Life Maid Easy and with this team!

Professional service, customer-focused and friendly staff. I will continue to use Life Maid Easy for all my household cleaning needs.

I have been using their services for several months due to an injury.. They always go beyond my expectations and know what to target within the time limit.

It feels so great and happy energy in the house after they leave.
They use green / non toxic products and bring their own equipment.
They also put up w quite a bit of dog hair on the floors and always leave them spotless..

I really appreciate the cleaning ladies and the whole team at Lifemaid easy"

Amazing service.
As a business manager, I ve experienced a lot of different cleaning services and Life Maid Easy is one of the best. Professional, organized, great value and the clean/service is a high standard.

I've had cleaning services from other companies before and this service far exceeded previous experiences - my first cleaning service from Life Maid Easy was excellent so I signed up for regular cleanings!

When I received my invoice by email, stamped paid for the amount I was quoted, I replied with the following message and am happy to share it.

Dear Life Maid Easy,
Excellent, thank you for the appointment on short notice, the custom job, the great service, the thoroughly clean apartment and an effortless transaction. It was a pleasure doing business with you.
W

I have used Life Maid Easy for years now and own a Vacation Rental that requires top knotch cleaning on a continual bases. This company leave me worry free and absolutley no complains ever from guests. I highly recommend Life Maid Easy for all your cleaning requirement.

G. Mann
Vancouver, BC

Over a year ago, I think I first heard of Life Maid Easy as one of their company cars was parked on a sidestreet - probably cleaning someone's house. A year later, I decided to book an appointment. Google Reviews seemed positive. On the day of my appointment, two happy ladies were punctual. They got right to work and as time progressed, I knew I made the right decision. Their attention to detail was very good and they did tasks that I would never have the patience for - clean ledges, my range hood, and wipe down my dirty kettle as examples. When they left, I felt that every dollar paid to this company was worth it; I do not remember the last time I was so elated to spend money. Life Maid Easy has certainly earned future calls from me. Go Life Maid Easy! You will be on my recommendation list to contacts who are looking for professional cleaners! Keep up the great work! :)

The team of two worked efficiently and their work is top notch. Highly recommended.

Got my carpet steam cleaned with shampoo for a move out, from life maid easy. Name doesn't disappoint. Excellent service prompt and professional.

This is the best cleaning company in downtown Vancouver. Very professional, dependable and with friendly staff.

Update:
Cleaners arrived early and did a thorough and good job of cleaning our unit for move-out, even pulling out the oven to clean beneath it. Our property manager was happy with the condition of the unit for our move-out inspection. Assuming none of the original issues happen again we will definitely use them for move-out cleanings in the future and maybe even try using their services for a monthly cleaning.

Original Post:
Tried using the online request form twice, and after several days of not hearing anything I tried calling. Was told they didn't receive my online form submissions and that they'd call me back in a couple hours while they see if they can book the day(s) I'm interested in. After 6 hours of no call back I tried calling back (during office hours) and found myself going automatically to hold. I accidentally hung up after 20 minutes so I called back and got voicemail. Tried again and back to hold. Gave up and tried again later and I did get an answer from someone who I couldn't understand (I think there was a problem with our connection because it seemed she couldn't hear me and thus didn't know I needed to communicate in English) and was then hung up on. I tried calling back AGAIN and couldn't get anyone. It's been days since then and haven't heard a peep. Very frustrating...

My boyfriend has since called and was able to set everything up for the time I wanted within a couple hours (did not mention my name, though I admit I said they better actually call back while he was on the phone with them). Will update depending on the quality of the service but there is no way I'll be leaving 5 stars.

Amazing service and the friendliest staff!!! I called them at short notice and they were able to accommodate to my schedule. We were having an open house and the two ladies that came to my home did a great job! By the time they left the house looked super clean but it also smelled incredible!! I recommend this company for regular cleaning as well as for moving in/moving out services!

Professional cleaners do a great job and are respectful of my home and belongings.
There is broad availability for cleaning times including weekends.

The cleaners arrived promptly and did a good job. They're very sweet, polite and accommodating.
It was a small 500 sq. ft. basement suite I wanted cleaned again since the former tenant did an incomplete job. LME only had an hour before running off to the next job, but I felt that since they charged close to $90 for two cleaners/hour, it would be of exceptional quality and efficiency.

Unfortunately, one of the cleaners was much more thorough than the other, ie. very apparent areas were missed in the bathroom, such as the toilet bowl and mirror. The glass shower door also did not look great and walls were not cleaned, cobwebs still on the ceiling. The mop used on floors is the same I use at home and leaves behind trails of wet dust and does not clean well at the outer edges of the "pad". It is inadequate for professional cleaning and should be replaced with a sturdier sponge mop then the floor wiped again if spots remain. Some areas did get cleaned when I pointed it out at the end.

As the company charges at the higher end of the scale, both cleaners should be highly efficient, experienced, and using top quality equipment.

I am hesitant to hire this company again.

Team Lopez was fabulous, they arrived on time and worked non-stop for the 2 hour appointment. My bathroom looks brand new. Highly recommend. Kyle was wonderful to deal with in arranging everything.

Our overall experience with Life Maid Easy was a great one! Right from the beginning, Miguel, who made our appointment was super helpful and accommodating, as our request was fairly last minute. The ladies arrived to complete our Move Out clean right on schedule and were super friendly. We completed an easy walk through and they got straight to work. They completed the task in exactly the time they d allocated and texted when they were complete. When we arrive, the place was spotless. The ladies did an exceptional job and we were so pleased. The only downside is that we didn t have the chance to enjoy the fruits of their labour as we had just moved out!! Thanks Life Maid Easy for making our move that s much easier!!

I have been very impressed with the regular cleaning. Thank you for the consistency that LME has provided over the past year.

Cleaning was ok, I requested the washroom fan get vacuumed and windows get wiped, they confirmed over phone that it would be fine, but it never happened. And they also took my cans to recycle without asking first. On the bright side they were quite thorough with their cleaning, staff seemed like friendly people, and my house smelled super nice. Is it worth over 200 though? Hell no.

We needed cleaning services on an urgent basis. Upon searching on the Internet, we stumbled upon Life Maid Easy. We liked their well received reviews and we called to make an appointment. They were very accommodating to our busy schedule. The cleaning service was very thorough and efficient. We were amazed at how clean and fresh smelling our house was upon our return. We would be happy to use them again and highly recommend their service.

I was very pleased with my experience from the simple booking process to the excellent clean. The customer service was excellent and questions were answered very quickly. The clean was very thorough and well done. Would book again.

Excellent service, wonderful customer experience! One of the few companies that I ve found that also books on the weekend! I highly recommend Life Maid Easy.

I am sorry to say but today I am very disappointed in this company, I had booked my apt back in Sep for Sunday Dec 22 @ 1:30 cleaning, I received a confirmation during the week that Harni would be here at 1:30pm give or take 30 mins. It is now 4pm and there has been no phone call from the company or any sight of Harni. I have sent 2 emails and left 3 messages. I could clean my own house but I am unable to use my right hand as I broke my shoulder. I will now have to find someone on short notice to see if they can come and clean my home. I am not blaming Harni I am blaming the company for poor communication. Life Made Easy, NOT THIS TIME.

I was amazed at the attention to detail and how great my place looked after. With the friendly staff and phenomenal job i will definitely be calling them again.

I have had bi-weekly cleaning service with Life Maid Easy for about 4 years now. It's incredibly easy to manage - their professional and efficient staff have a key to my house, and they schedule the appointments for a time when I'm at work. It is a pleasure to come home to a professionally cleaned house!

Life Maid East girls did a great job on our 'Move-in Clean'! They were under their quoted time and the place looked great. I will definitely use them for my monthly clean. Thank you

I had a great experience with Life Maid Easy. The communication with the staff before and during the cleaning went well, and the service was delivered well. We Hired LFM to help clean our home, an will definitely be using their service again.

I have used this company for several months to clean my condo and they have done a superb job every time. I am happy to recommend them

The team at Life Maid Easy are always on time or early, they are polite and efficient, and leave the house looking and smelling great! I'd highly recommend their service.

We've used Life Maid Easy maybe 8 times and have always been thrilled with the service. Hard working and thorough. They always go the extra mile. For example I noticed this last time that they even cleaned the dog bowls. Happy Dogs now! I strongly recommend them.

I have been using Life Maid Easy for at least a couple of years now. Extremely satisfied every time I arrive home to my cleaned apartment. 100% trustworthy as well.

Great people, terrific services. From the telephone booking people, the email and text reps and especially the actual cleaners. Their work is exceptional and their cleaning staff makes you feel very comfortable that they are in your home.

Coming in after they re done, you feel like you ve entered a high end hotel. Right down to the chocolates on the counter and the neatly folded toilet paper!

We re very, very happy!

Very easy to work with, very quick to be able to slot me in, great result! Sparkling !

Update 2020. I STILL LOVE THIS COMPANY. They helped me recently when I needed a very fast cleaning in advance of a refinancing inspection.

I've been using LME on a regular basis since the summer of 2012. I often work six days a week and need extra help keeping my condo clean. They do a terrific cleaning job and work around my schedule.

I can't recommend them highly enough. Here's why:

- The cleaners and office staff are professional and a pleasure to deal with.
- They keep notes on the little 'issues' in my place (ex: a shower rod that sometimes falls) so I don't have to brief them every visit.
- They use green cleaning products.
- The office emails appointment reminders and follows up for feedback.
- They bill my credit card directly so I don't have to fumble around with cash.

I recently used them at my elderly mother's house - a big four hour cleaning. They did an outstanding job and I'll be bringing them in for regular maintenance.

I'm loyal to excellent service providers. Life Maid Easy is nothing short of excellent.

UPD August 2020. Fantastic as always and taking Covid precautions very seriously. I use them now monthly and couldn t imagine going to another cleaning service. Thx LME.

Did a great job. Very happy. Have been using for a while and will continue to do so again!

After having tried so many cleaners, we are very happy with LME. They do a great job and don't leave any corner undusted! They also are happy to do a little extra work like wash the sheets or put extra time on a designated area.

Highly recommend this company! They were on-time, quick to respond, and thoroughly deep cleaned my home. I m so happy with the end results!

Life Maid Easy has cleaned my place a few times now. Every time, they leave the place spotless and with nice added detail such as making the bed very neatly and nicely organizing my messy bathroom cupboards. I have two cats and as you can imagine, they make a bit of mess with scattered litter and hair. Life Maid Easy does a fantastic job of getting rid of all of the pet mess and leaving my place looking and smelling beautifully clean. As a working professional who values my at-home down time, I really appreciate that Life Maid Easy keeps my home looking and smelling good.

Great experience with these guys. They arrived on time and were very meticulous in cleaning. My only suggestion to the team was to pick up on the efficiency but overall fantastic job and at a reasonable price. Very professional. They also use natural cleaning supplies which doesn't leave a noxious smell.
The company also follows up with you and are very receptive to suggestions.
Would highly recommend them!

2 hardworking & courteous gals. I'm very satisfied.

Life Maid Easy has been cleaning my condo for the past 5 years, and they have been doing a consistently good job of cleaning. Their cleaning crew are well trained and do a thorough job. I recommend them without any reservations.

If you are looking for a professional cleaning service, look no further. The folks at Life Maid Easy showed up on time, did a complete walk through of what needed to be done and off they went. The speed and efficiency in which they cleaned was amazing. I will absolutely be using them again.

I highly recommend them.

Been using this service for months and it s always great! Come home to a perfectly clean space. Very convenient for my lifestyle

They do a meticulous job as the two housekeepers work efficiently in getting the work done on time. They understand that your time is precious and they're agent will help accommodate you in finding the right time to fit your busy schedule. I highly recommend doing business with Life Maid Easy.

Great first experience. Bought cleaning services as a gift for my boyfriend - what better than the gift of more spare time to spend NOT cleaning your apartment. :)

I just had my home cleaned by life maid easy services and it was awesome! The staff were were really nice, very hardworking, thorough and respectful. They had gone above and beyond leaving my home very clean. This was my first time using maid services and they made it a great experience!! I would recommend them!!

Exceptional cleaning! The cleaners were really professional. They asked me what I wanted to focus on. They cleaned really fast and in detail. Also, they were using their masks (Covid times) and I really appreciated that! The gold team was exactly what I needed. I m definitely hiring them again!

I can't say enough positive things about Life Maid Easy. I called for an urgent, last minute cleaning request and they worked to fit me in during the *exact* time best for me. Their staff were professional, courteous and very helpful. I returned to a spotless property, with any task I had requested taken care of. The most thorough and trustworthy cleaning company I have worked with. Thank you!!!

I don't normally write reviews for anything, but there are certain companies that do incredible (and consistent) job. Life Maid Easy is one of those companies. I have used them multiple times at a few places my family has lived and they have never disappointed. I'm so pleased with their last clean that I booked them for a monthly clean in our new home. Thanks for always doing a great job!

Life Maid Easy provides professional eco friendly cleaning. Having used this company for over 5 years, reliability and flexibility to accommodate my schedule is much appreciated! Do book with Life Maid Easy for a beautiful refreshed home!

After experiencing an awful interaction with the maids, Miguel from customer service was exceptional to talk to. I apologize for the rant Miguel and thank you for taking my side of the story.

Cleaning team was punctual, friendly and effective, leaving the apartment completely clean in a matter of 2 hours. Saved hours of time!

never called me back with a quote and had advertised rates for specific locations in small print.. significant differences

We've used Life Maid Easy many times now, for regular cleanings, move-out and move-in cleanings and twice-a-year spring and fall "deep cleans." We've never been disappointed - they always do a stellar job. In fact, our contractors asked for their contact information after a renovation clean because they were so impressed with the great work and attention to detail. (Dust the entire ceiling? No problem!)

Also, there are never any harsh chemical smells afterward and yet everything sparkles. Compared to other services we've used over the years, the ease of booking, paying and scheduling as well as the friendliness and efficiency of the cleaners are really remarkable.

Delightful and helpful team and great customer service. They are clearly professionals with good hearts who care about what they are doing and why. Glad to have found them.

It was so nice to come home after a stressful work day and see things that put a smile on my face. I ve had many different cleaners come through here and I m always satisfied and greatful, but today was filled with surprise extras. My rice cooker that was tucked away inside a cupboard was scrubbed, inside freezer and fridge, even my night table nicknacks were visually pleasing all of a sudden! THANK YOU

Professional housing cleaning doesn't get any better than what Life Maid Easy offers. Thank you guys and keep up the good work!

I just got my first cleaning done by Life Maid Easy and i was blown away! Amazing service I will be calling them again!!!

Hired them to help with the cleaning as we didn't have time after having our new born baby. They did such a great, I called them in a few more times. Will certainly have them come in for another cleaning in the next month! Staff are very friendly as well. The mint chocolates that they leave behind are a nice touch!

I have used Life Maid Easy for almost 2 years and am extremely satisfied with their service. The main appeal when I first started using them was that they are local and use use non-hazardous, non-toxic, environmentally friendly products which is extremely important to me. Whilst I was nervous in the beginning, as I am never at home whilst they are on site, I find them totally trustworthy and always come home to a very clean and fresh home.

They did such a great job! My house was so clean and it felt great walking through seeing all the little things they thought of to clean! Thanks and will be using there service again.

I made a last minute decision to surprise my parents with a clean house for when they got back from vacation - I called Life Maid Easy and they went out of their way to accommodate my schedule. My parents were super happy with the results :)

The two ladies that came were very fast, efficient and hard-working! They were cleaning like crazy the whole time and my place looked amazing after. Thanks! :)

When asked about the customer satisfaction guarantee, the manager was forthright about the ability to clean a difficult stain based on photo sent, and recommending an alternative solution. Another company quoted a high price, without guarantee, or alternative solution. I would absolutely try Life Maid Easy for future needs.

I really enjoy having Life Maid Easy show up every two weeks. I know that regardless of how the week goes I can look forward to a clean weekend. Living with two less clean roommates Im sure it makes me much easier to live with as well. Thank you LME.