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Review of Life Maid Easy

I hate to write that review, but I feel like it ne...

I hate to write that review, but I feel like it needs to be written. I used Life Maid Easy 5 times.
First of all, you need to know that the rate is a bit more than 80 dollars an hour for a team of 2 employees. 40 bucks an hour is not bad at all for a janitor. The 2nd most expensive I've seen was 40 dollars an hour so far.
It was easy to set up when you get a hold of the operator.
They sent their best team (I figured that out later) on day 1. Well, they were 30 minutes late and didn't call but the job they did was pristine. The 2nd team was just ok and the 3rd time was a disaster. I called them and they sent me the 1st team I had for the 4th time, apologized and I decided to give them another chance. The 5th and last, they told me that they would send senior associates of theirs. It was the worst. They came 1 hour late, rushed the job, didn't do it right of course, complained right away, and the operator lady was so rude, with a terrible customer experience and service. It was their fault that they arrived late, rushed my job to go to the next one (only stayed 1 hour instead of 2), did not even finish cleaning and were so pissed off when I told them it was their fault. The worst.

It gradually and very quickly went South. They kept sending unprofessional teams, lazy employees that were missing spots and complaining right away before even starting to work.

For a 80+ Dollar an hour company, the service is terrible. They did not call when they are late (30min the 1st time and 1 hour the second time come on !), they are not calling back when you leave them a voicemail when the phone operator is away for lunch (4 times), and they send people that complain before starting when they hook you on a 1st good time experience. I will not give them a 3rd chance.