Close to the convention center. Staff is overly nice and helpful. No room service or any extras. No place to buy little things like aspirin or gum. Just bare bones. One restaurant for breakfast, one small bar.
Family stayed here for our family reunion . Very accommodating to our needs. Polite and helpful
Fabulous for first New Orleans experience. Near Superdome and French Quarters, walking. Super friendly, helpful staff and a uniquely inspired interest in who you are. Seeing a celebrity is not uncommon. We'll be back and thanks Le Meridien for your warm and beautiful hospitality!
A few issues with the water in the room that took a few days to fix but overall good customer service and nice rooms
Outstanding experience. Every staff member and employee has been so courteous and helpful, even while I m traveling with my dog. This service really exceeds my expectations as a Gold Elite Marriott member. The room is spacious and very clean; I feel right at home. Carry on!!!
Rooms are decorated very modern, and for that reason, very uncomfortable! They give us a beautiful view of the side of a building though we asked for city view. They bleed you for parking at a rate of $50 per day even though their website says a lower price. They were basically charging is for something everytime we walked through the door
Came for a team meeting and the staff made sure everything was taken care of with no issues.
Bar staff seemed miserable and non-responsive. Breakfast server didn't provide an itimized reciept for the large party I paid for. If I hadn't asked I would have double tipped. Rooms were just OK. Not what I expect from this brand.
Posh. Boujee. Everything you could want, great location, excellent staff and rooms. PARKING is 50$ a day . Oh and no free breakfast
Very nice staff. Very clean and close to everything.
Location is great, really close to the French Quarter but far enough away from the activity. Rooms are recently renovated and very classy. Every one is fantastically nice and helpful.
Coll place to stay. Funny furniture, free internet, free illy coffee in the morning, great bedding, rooms have mini fridge and great shampoo,/ conditioner products
The rooms were impeccable. The only reserve I did have was Wi-fi is only available in the lobby.
Probably the nicest hotel I stayed at while in New Orleans. Excellent bar staff with a bar that stays open late. The hotel is immaculate, always someone cleaning something. Everyone very friendly and unintrusive. Will definitely stay there on my next trip. It's also across the street from the Casino, up the block from Mothers (restaurant ) and close to the Ruby Slipper (restaurant ) and Ernst Cafe (restaurant and bar).
Nice place to stay and a great location. Southern hospitality at it's finest.
Very affordable place to stay, Helpful and friendly staff. Nice environment highly recommended.
No free WiFi, paid wifi is for only 5 devices per room, this is stupid and outrageous and I WOULD NOT recommend going here just for this reason. The ethernet in my room is not working and I don't think anyones room does, the bar is nice and so is the staff but the lack of wifi makes this place worthless, will never come back.
Decent hotel in a good location. Pool could Do with a bar or waiter(tress) for serving drinks.
We've stayed at the Meridien in San Francisco a number of times and enjoyed our experience. The Meridien in New Orleans was quite a different experience and they really missed the mark. First of all, Le Meridien took over the old W Hotel and has invested nothing in upgrading the rooms. In our 1st room, the bathroom was so small that you couldn't be at the sink without the door closed all the way and this was suppose to be a superior king with a view. We moved to a regular superior king and the bathroom was better, but still marginal. There was no tub, the toiletries were a poor quality, no robe in the room, a dirty towel was left on the back of the door, there were only 2 towels and no refresh/turn-down service, so we used damp towels every other shower, the towels were cheap, there were no drawers in the bathroom, the sink was leaking, the ironing board was broken, no mini-bar, no in-room coffee, the walls are paper thin (be prepared to hear whole conversations of your neighbors), there was no sheet on the bed, just a comforter, the AC wasn't working properly and even the pen didn't work. The gym was sufficient, but the pool was extremely lame and tired - rundown furniture, zero style, boring rectangular pool. And when you get on the elevators, be prepared to stop on at least half the floors. We were extremely disappointed in the quality of the hotel in New Orleans especially for the price tag. We could have easily stayed at the Roosevelt, Ritz or Windsor Court for the price. The owners really need to invest some money into fixing this old hotel up or adjust the price for its current quality.
Nice but small rooms, great bathroom amenities convenient location
TERRIBLE front desk personnel!
Did not stay due to their rudeness!
Great atmosphere! Wonderful gotta bar with great happy hour specials.
Not worth it. Pipes rattle in walls. Poor service even in covid times. Website very misleading.
I will not stay here again there is no Privacy at all you could hear through the walls you can hear everyone's conversations and everything you're doing if you know what I mean I will not be Staying at this hotel again
Clean rooms. Awesome friendly staff. Midway point between the convention center and Bourbon Street.
We were at the NYE Party in LMNO. Bartenders were great and the buffet provided was pretty good as well. It didn't get too packed either, plenty of space for all the attendees.
My husband And I had a wonderful experience ! We found the staff to be very helpful and kind, It was our wedding weekend , everything was perfect from the doorman, bar tender, front desk etc,,,,, Kevin and Brian made us feel like Royalty!
Great hotel stay, we had such a good time. Everyone is so nice and friendly. We couldn't ask for a better mini vacation. Shout out to the employees at Le Meridien for going above and beyond to make us feel like family. Hayward, Wendy, Tristan, Danny, Lawrence and many more make this hotel a 5 star stay. We will be back for many more visits!! Love from Philly!
Ordered 2 rounds of drinks at the bar and sat down and ordered food. When I asked where the restroom was, I was told only guests can use the restrooms
Very nice hotel for a very nice price! You're literally at the party, walking out of the front door
Had a great time and staff was friendly and helpful.
Great location. Nice, clean hotel. Would stay here again.
Very friendly staff and a nice building. The location is great for tourist activities.
Our stay was very pleasant, and extremely enjoyable!
Decent hotel in a great location. Walkable to bourbon street and right in front of the harrah's casino. Lots of restaurants nearby too.
IT WAS JUST OK.. NOTHING SPECTACULAR PROBABLY WON'T STAY HERE AGAIN.. NO VENDING MACHINES FOR DRINKS AND THE BAR CLOSES AT 11..
No sure why there are so many negative reviews! Our experience has been awesome!! From the time we walked into the Huge Automatic doors ...to the excellent service we received from concierge ... and walking into our gorgeous room ... it's all been great! My advice stay here and form your own opinion!!
Thoroughly enjoyed my stay. Dope hotel. I will be staying there again when I go back.
The hotel was beautiful and in the heart of the city. The only issue i had was parking, which cost $45 dollars a night for valet.
No contingency plan for when the system goes down so no one can check in or get a refund.
The room was very elegant, well stocked mini bar, and several amenities. I was only there for one night to party on bourbon street and retire to a luxorious accommodations. Once I settled in with my wife a noise from the AC unit started happening sporadically. It was not subtle either. It was very loud metal on metal bang that happened between every 30 minutes to hour. It sounded like someone was breaking through the wall from the room next door. I alerted one of the bell boys that night but nothing was done, and so we got as best as sleep as we could. I was somewhat dissapointed in the response from the hotel and would have enjoyed staying again.
Stylish rooms, nice bar area. Unfortunately the gym is out of order at the moment.
Beautiful hotel. Great hospitality. Everything is very clean.
Staff is great and honored all the perks associated with my Platinum membership
The walls of the hotel are incredibly thin. Was a middle floor and could hear everything outside and the next door neighbors. Impacted quality of sleep and overall experience.
Awesome customer service, clean and always smells good
Pool cabana and pool service was awesome. People in next room was loud all night and smoking so couldn't sleep so that Really sucked
I stay at many hotels around the country/world. I visit New Orleans about once a quarter. I am not a super picky person, but do expect great customer service at the very least. Upon check in, though the girl was very sweet, we could not understand a single word she said due to the language barrier. Our rooms were acceptable, but we found the beds to be extremely uncomfortable and the bathroom tiny (very oddly shaped rooms). We ordered room service twice. The first time the woman literally dropped the tray on our bed and clearly did not want to be there. The food left so much to be desired - $100 for 2 cheese quesadillas that were disgusting! How hard is it to make cheese quesadillas?
The second room service attendant was very sweet, but forgot half the order.
Upon checkout, I addressed my concern about being charged for food I didn't receive and the woman told me that "she's out delivering food, so I can't get your receipt to see what you were charged for. I'll just email you." (this has yet to happen). I then commented how both our room service experiences were quite underwhelming and her response was "okay".
Overall, the customer service is the #1 reason I will not be returning to this hotel. Nearly every other hotel in the quarter in the price range of $300/night has much superior customer service (and, frankly, more comfortable accommodations).
We ran into another couple (strangers) also staying at this hotel who expressed the same sentiment. It's unfortunate, but we will not be returning to this hotel.
We loved our stay - friendly service, beautiful room and spaces. Just thought the parking charge was a bit much and the bike rental was absurdly high...
Great hotel close to the French Quarter, parades and some really good restaurants. Mother's is one that is right across the street!
It was fine. Front desk service, and the bar, we're better than my last visit. My room, however, was less clean. I found a used bandaid and a deodorant cap in the room, and the bed's comforter was not well made. Probably won't stay again
I really wanted to like this hotel, but it is overpriced and service is lacking. I spent one night here, and was charged about $300. Valet took over half an hour to retrieve my car, my room was TINY, I was never given a receipt, my window faced a brick wall, and the hotel's rooftop pool" is kind of a joke. Lastly, the layout of the room is super awkward. Two stars because of the quick check-in process and relative cleanliness.
I travel quite a bit (stayed at over 15 hotels in the last 3 months), and I would have rather stayed at a Days Inn.
Everything you would expect and more.Hada wonderful stay there.
Comfy beds and a beautiful lobby. The location is also pretty great.
Stayed here twice. I was impressed the first time because it's got a very contemporary, modern feel which I like. Nice shower, good views, prime location.
The most recent stay will be my last stay. Problems with the heater, no TV guide, rooms are extremely close to each other, WiFi was $6.95 for 3 hours. Really? It's 2015...get your act together. I booked with Orbitz, but I put my credit card on file for any extra charges to the room. I checked out at about 6:30 in the morning and the woman told me I had no additional charges. I checked my account today and had a charge, so I called to inquire about it. At first, the girl on the phone told me it was an unresolved tax....? Excuse me? Then after holding she informed me that I had made a local phone call at 12:47 PM...the day that I had checked out at 6:30 in the morning.
One final thought... during the first stay, we used the valet parking (> $40/night WHAT) and waited for a solid half hour. The guy drives up and smiles at us...he had picked up the wrong car. So we waited another solid half hour.
The hotel was very clean and the front desk personnel was friendly and welcoming. The rooms were cute... but a bit awkward when you first open the dirt as your greeted by a wall. A corner wall from the restroom leading to the bedroom. The decor was nice all the way around. The gym was well equipped and runs 24 hours a day.
I enjoyed my stay here and would definitely recommend it to anyone visiting New Orleans. It's a prime location and can walk easily to French quarters, the river or bourbon street. I would stay here again in a heart beat.
Nice hotel for a great price. Its within walking distance of all the attractions. Its also right across the street from the casino.
Three star place at five star prices. Everything is far over priced for what you get. I don't mind paying for quality, but I do not like paying more just to say I paid more. Breakfast $30 a plate. Parking $50 per night. It gets worse from there. Staff are polite and courteous, but the good time ends there. Go to a Hilton or a real Wyndam instead. Even a Holliday Inn may not have as many amenities, but at least you get what you pay for.
Clean, professional staff. The facilities are great and the drinks are delicious and not too expensive. Also not a very long walk tothe French quarter and shopping.
If I could give Le Meridien Hotel a -1 star rating I would. The most disgusting hotel I have ever visited. A complete waste of my money and time. We just checked into our rooms and to our surprise the mattress are completely filled with numerous of blood, urine, and feces stains all over the place including bed bugs. Supervisors are no help and refuse to take responsibility nor ownership and made it out to be our fault like we did something wrong. The manager on duty walked into the room and looked at the beds and said "wow this is really bad." The other supervisor stated it was not her job to check after housekeeping to ensure the cleanliness of the room, or else our rooms would not be ready. This is the most HORRIFIC THING I HAVE EVER EXPERIENCED. This hotel is by fare a 4 star rating and an absolute EMBARRASSMENT TO BE AFFILIATED WITH THE MARRIOTT HOTEL.
Clean room, friendly staff. The lobby looks great, especially the bar. Elevators were a bit slow.
Great location in the business district New Orleans.
This was my first time visiting New Orleans and I had a great time at the hotel was very very nice. The staff was awesome and I will return to this hotel the next time I come to New Orleans
I ate at one of the ballrooms for a professional event. Good food and good staff. Would recommend. Decently easy curbside parking nearby.
Wonderful Hotel close to every attraction. Everything was in walking distance
It's a nice hotel with great staff but there's no microwave or refrigerator in your room. Also they charge for everything so be prepared to pay for alot the extra perks
