Hailey Swisher

Review of Le Meridien New Orleans

Stayed here twice. I was impressed the first time ...

Stayed here twice. I was impressed the first time because it's got a very contemporary, modern feel which I like. Nice shower, good views, prime location.

The most recent stay will be my last stay. Problems with the heater, no TV guide, rooms are extremely close to each other, WiFi was $6.95 for 3 hours. Really? It's 2015...get your act together. I booked with Orbitz, but I put my credit card on file for any extra charges to the room. I checked out at about 6:30 in the morning and the woman told me I had no additional charges. I checked my account today and had a charge, so I called to inquire about it. At first, the girl on the phone told me it was an unresolved tax....? Excuse me? Then after holding she informed me that I had made a local phone call at 12:47 PM...the day that I had checked out at 6:30 in the morning.

One final thought... during the first stay, we used the valet parking (> $40/night WHAT) and waited for a solid half hour. The guy drives up and smiles at us...he had picked up the wrong car. So we waited another solid half hour.