Land Rover Hinsdale Review

Very pleasant to do business with, no pressure and made sure we were happy.

Dan (Gallovitch) took great care of us as always. He constantly goes above and beyond, and even stayed a little later to accommodate my schedule. Dan and Chris from financing made the process quick and efficient!

We had just purchased a 2021 Range Rover at Land Rover in Hinsdale. Our experience there was the best ever! Our salesman Dan Gallovitch we couldn t speak highly enough about! He was very knowledgeable, thorough and helped me
make my final decision in what car I wanted. When we closed on the deal and picked our car up we guided and directed in the whole process and went very smoothly! I would highly recommend this dealership to meet all your car shopping needs. All questions answered and can t wait to bring my car there for maintenance!! Land Rover Hinsdale is my new family!

Michael Logan was Great! Super friendly on the phone and matched up in person! He delivered as promised. I found Michael to be straight forward and honest. Great experience, not like the old days of buying a car. If your looking for a Jag, Land Rover, or something previously owned make sure to ask for Michael Logan.

Land Rover Hinsdale is doing a wonderful job taking care of its customers.
On Monday May 25 , Memorial Day I came in for a 10 am set appointment with Danielle and by 1 pm I was driving out owning a new Range Rover Sport at a great price.
Thank you Danielle you were great along with everyone that s part of the Bill Jacobs Land Rover team...

Very disorganized to the extent of seeming unprofessional. But yeah, they sell great vehicles.

Raul Pesina helped me a lot in Hinsdale, IL. My glass was broken and he took amazing customer service for me, he explained me everything nicely, how it works and got what I want . Thank you

Great experience...fast and great customer service Danielle was all about business and got me in and out of there and treated me really well definitely will recommend her as a great saleswoman. Thank you again !!

What can I say? I am 0-3 with this dealership. I ended up buying my RR in Schaumburg since none of their sales guys wanted to sell me a car. Today I went in for an oil change appointment I had scheduled and they tried to sell me a $1,700 maintenance package. Cleaning some pollen filter? Trying to take advantage of peoples anxiety during Covid -19. Total up sell BS and they were insulted when I said no way. They have a brand new building that obviously they are trying to get their customers to pay for.

Really happy with Land Rover of Hinsdale. Sales agent Nancy Schmitz was great to deal with and definitely didn't fit the stereo type of overly pushy and sell at all costs. We like her frankness and followup on a several issues. Love our new Range Rover and the diesel engine is crazy good. After several months of running, it is getting 30 mpg. Amazing for a vehicle this large. It also pulls our 4000 lb boat with ease. 5 Stars for Nancy and Hinsdale Land Rover.

Amazing service and car! Daniele was so helpful! Thank you!

Danielle Faul was so helpful! She made the experience of buying a car a pleasure. I would highly recommend her.

My wife and I have had amazing experiences at this dealership more than once. Dan Gallovitch is one of the best salesmen we've encountered. He's patient, kind, and very knowledgable of every vehicle, and was very helpful through all the steps in the ordering and buying process. He's helped me and my wife make great purchases. Donnie was great too, as he helped me with understanding the paperwork, warranty, and other specialties. Both of them are awesome. I will recommend them and this location to anyone!

Our sales guide, Erika, was amazing! She was so friendly and easy to talk to! Erika made our first Land Rover purchase seamless! Everyone in the dealership was friendly and helpful throughout the entire purchase process.

We've purchased 5 cars here and we find everyone professional, friendly and available. Dan is terrific!

Mike was such a huge help during the whole car buying process! He was able to draw up a deal that worked for the both of us and left us both happy. Thank you Mike and the rest of the team for making the process so simple. I love my new car!

Steve Miller went well past being a great salesman, treated me like an old friend and demonstrated a level of patience that was truly impressive. Thanks again Steve!!

Purchased my 2017 Jaguar XE 35T Premium from Jeffrey. He was professional and did a great job. Check these guys out if you re looking for a luxury vehicle.

Do not use service department if you don't have a under warranty repair. I never felt like they wanted to take care of my older vehicle or me for that matter. Had my car for days before they even looked at it, no loaner offered. When they finally did look at it, wanted to replace everything that I didn't ask them to for $5900. And then asked them to repair the problem only and they wanted, $3900. Spent the $200 to bail my car out of Jaguar prison, spent another $100 to get it towed elsewhere and got it fixed for a bit over $1000. Lesson learned by me. Tough to have an older car these days, but even tougher to not feel taken advantage of at a place like this.

Eric Htun was excellent. Education on car features by Deslie was SO HELPFUL! Great experience overall and highly recommend.

Had a great experience purchasing my vehicle at Land Rover/Jaguar Hinsdale. Mike Ryan was a great sales associate and Darren Heath made sure the whole process went smoothly. Would definitely recommend this dealership while searching for your next vehicle!!!

On Friday, May 31st 2019 I called Land Rover of Hinsdale about a car I found online. After speaking with a salesperson on the telephone and confirming with him a payment and their dealership having the car, I drove over 1 hour to Land Rover of Hinsdale. When I arrived, I was first told by Assad that the dealership needed all my information before we could look at the car and verify if they had calculated the payment correctly. I pressed to see the car before moving any further and was walked out to the wrong vehicle, being told the vehicle I was looking at online was already sold because it was a "Special Order". He then tried to sell my husband and I another color even though I stressed we were looking for a specific color combination on the phone. Had we wanted the other color combination, we could have went to another dealer which was 1/2 the distance from our home and where we work. Needless to say, I will never do business with this dealer or the salesperson who took our call!

Jason Yap is the man! He tirelessly worked with me to secure an amazing car remotely and held my hand through the entire process even post delivery! Everything was easy from the moment we started talking. He took extra time with me to share video walk-throughs of the car quite reassuring. The finance team was also diligent and made my life easy no annoying last minute fees or back office BS. Respect! You re in great hands with Mr. Yap and the Hinsdale team.

We were greeted by Brandan Heaton a sales associate. He is a "non pressure" salesman who seemed to be more interested in my wife and I liking the vehicle. Donnie one of the managers was able to work out a deal were more than happy to accept. There is a new vehicle in our garage thanks to Land Rover of Hinsdale.

If I could leave a 10 star rating I would! From start to finish, my sales associate Nancy Schmitz was amazing! She went above and beyond making my truck buying experience A+! A week after my purchase, she contacted me checking in making sure I was ok and everything was going well with my Range Rover. She is a stellar asset to this dealership s amazing team! This is my 2nd Range Rover purchase. This service team is amazing, the management is amazing, and the owner sure does know how to run a well oiled machine of a dealer group!! Hats off to this amazing establishment!

Eric was amazing. Made the buying experience for an out of town purchase as easy as could be imagined

Land Rover Hinsdale is THE place to go if you are considering purchasing a Land Rover. I recently purchased a Land Rover Discovery Sport here. This was actually my first car buying experience ever, and everyone at Land Rover Hinsdale, especially Jason, made it super enjoyable. While this is my first Land Rover, it definitely won t be my last. I HIGHLY recommend Jason and the Crew in Hinsdale! They rock!

Worked with Erika and the experience has been GREAT !!! Will be picking up my purchase next week and I m sure all will be perfect.

Nancy was fantastic to work with. Highly recommend working with her at Landrover Hinsdale.

Range Rover Hinsdale, did a wonderful job during my car hunt! Jason Yap did an awesome job, definitely look for him while you search for a vehicle! I highly recommend this place as well as Jason as a sales guide!

So this is my first car buying experience Erika Rocco has made this such a great and easy experience for me. She was very knowledgeable about not only the car but any sort of buying questions I may have had. Not only do I recommend Land Rover Hinsdale but I HIGHLY recommend Erika Rocco to anyone who is looking for a new or preowned car!

I had a great experience with Jaguar Land Rover Hinsdale! First, I had alternator issues and they got me in for service immediately with a loaner. Also, had questions about my lease ( Magic s ended in 4 months) and Daniel was able to answer all my question. He was able to show me an amazing 2019 JX 50 and guide me through the early lease termination process. I current live in South Barrington, but I will continue to purchase or lease for Hinsdale based on the exceptional experience.

Loving my car purchase from Range Rover in Hinsdale. Dan Gallovitch was wonderful! Very helpful and attentive! Dan is an especially knowledgeable salesperson and I recommend him if you are unfamiliar with the Range Rover brand. 25 years of experience! Had no idea I would be in such good hands purchasing my car. The car was serviced and detailed - ready for my appointment and purchase. Highly recommend and will come back as a repeat customer!!!

Nancy from Land Rover Hinsdale was very nice, we had the best service!! Thank you very much

Joe Rosone in service at Land Rover in Hinsdale is absolutely fantastic. Always has a smile and is straight forward and trustworthy. I highly recommend him and the service department. Ask for Joe. You will be glad you did.

We had a great experience buying a lightly used vehicle at this dealership. Eric was down-to-earth and helpful. The environment is welcoming and our son enjoyed hanging out in the lobby and drinking complimentary hot chocolate. Great communication and respect for customers.

Joe and Linda at Land Rover Hinsdale are FABULOUS! I purchased my vehicle from the Land Rover dealership in Naperville but after being treated like a 2nd class citizen, not talked to and seeing no respect for my time, I started to frequent the dealership in Hinsdale. I am treated with courtesy, respect, concern and feel greatly appreciated. EVERYTIME I am told a time that my car will be ready after being serviced, it is ALWAYS READY BEFORE THAT TIME. I met Ollie on my last trip there and when I am ready to upgrade my Range, I will go see him as well. Hinsdale Land Rover is the only dealership that I will go back to time and time again..................GREAT JOB GUYS AND THANK YOU!

Land Rover Hinsdale is not a honest dealership. They don't give you all the info and do not mention discounts that are available on the cars. They hope that you don't realize it and pay more!

Great experience and great people.
Thank you so much Erika Rocco!!
For all you help getting my new land rover.
You are awesome.

HUGE THANK YOU to Mike Mashburn & Skip in the Land Rover service department. They both went above and beyond to help with our car issue. Long story short, the seat belt was locked and tangled around the head rest. Skip and Mike were very patient and completely took out the seat belt and replaced it. I wouldn t hesitate to refer anyone to the dealership.
Thank you both again! Amazing customer service :)

GREAT experience working with DAN! Very professional & knowledgable from test driving to purchasing to driving away in a new 2017 Evoque Range Rover.

Thanks Dan,
Luv My Range Rover

Great car buying experience, Danielle was great and very helpful, great staff, and an absolute beautiful vehicle!!!!! Highly recommended purchasing your next new or used vehicle from this dealership!!!!!

Mike Ryan did an awesome job getting me the car I wanted at the right price. Their financial office is top notch too.

Brendan was my salesman. From the first phone conversation til the completion of the sale he was very Professional. I had not bought a car from a car dealership in over 20 years. Brendan made my whole experience easy and stress free. Great customer service and good place to do business with. Thanks!!

Met with Dan in sales. Showed me the Velar and we drove it. Very detailed in explaining the vehicle with me and allowed me to ask questions. Offered me a good price even though the vehicle is in high demand. The dealership staff including the manager Pat was pretty friendly and not the normal pushy car dealer. I enjoyed my visit with them and was impressed with them overall compared to other Range Rover dealers.

Erika,
Was very professional, and very sharp, great customer service skills.
Thank you Erika for going the xtra mile.
Avery Smith

Danielle Faul was amazing throughout the entire purchase of my vehicle! Thank you so much!!

I agree with you on that last post. My experience there was horrible. The GM and his staff is all about money and less on customer service. I bought 2 Land Rover's there in the past and was treated really well. The new staff less my two favorite sales people whose been there for years, are not as friendly. I to have noticed there is no minority service people. They have in the past a sales lady that was a minority, but that was during the time when customer service was an A+. I live and work in Hinsdale but unfortunately there is still a color bearer, and Hinsdale Land Rover is one of them.

Fantastic business with super nice and helpful staff.

Staff went above and beyond to find the problem that was wrong with my car! Also while we waited the complimentary drinks and tv that we had access to while we waited was awesome! Thanks Jaguar Hinsdale!!!

Jdanielle and Brendan were fantastic to work with. Thorough and they worked hard to find the right vehicle at a fair price. I would highly recommend Land Rover Hinsdale!

Good place to buy a new vehicle good people special thanks to Eric Htun and Kris Tuchinskiy for all the help we be back soon

The sales process was really easy. Eric Htun, our sales representative was nice and timely to work with. We would definitely purchase another vehicle from Eric and Land Rover Hinsdale. Dennis S.

Purchased my new Velar and worked with Mike Ryan. Mike had excellent knowledge of all the inventory. And made the buying process very easy. Loved the dealership and look forward to their new grand opening in December

By far the worst experience I've had with a dealership. I inquired about a vehicle online and was contacted the same day by Brenda Arteaga (internet sales manager). After blowing my phone up with multiple calls, text, and email throughout the day, I called her back once I had free time. Immediately I noticed how unprofessional she is and her lack of people skills. I told her I wanted to lease and what terms I wanted (36/10k), already knowing the current money factor for my credit score (.00001) and residual (55%) for said vehicle ($87906 / Sale price $79116) I knew what the payments were looking like with $0 down (~$950 with tax per my zip). She didn't like this at all and turned hostile, demanding $4k down for the payments I want without even checking (immediately trying to inflate the money factor??). This led to more attitude from her and eventually hanging up on me lol. Here's the best part, I called again to work with someone else other than her and come to find out, that vehicle was already spoken for and being picked up that night. Brenda was seriously trying to sell me a vehicle that was already sold! Lmao. This dealership is a joke. Looks like I'll continue doing business with Audi and BMW!

Mike did a great job explaining what service was being performed on my vehicle as well as why each service was necessary. Excellent job!

My experience at the dealership was excellent Ericka walked me through everything with no hassles she was very good at explaining everything we had a lovely experience.

I had such a great experience at Land Rover Hinsdale. Darren was so thoughtful and knowledgeable and I left in the perfect car. Thank you Darren!

Eric Htun was very honest and straightforward! Very good people to do business with. They're honest and don't like wasting time. Gave me a good deal on my 2019 Jeep Wrangler. Not your typical dealership. TRY THEM!!!

I really like the way they treated me and explaining in detail about the vehicle. Thanks Jeffrey Swift

I have owned 4 Land Rovers from Knauz Motors, and they have been spectacular to work with. I decided to give Land Rover Hinsdale a shot and it has been the worst experience in purchasing a car. I bought a used 2012 LR4 that did not have both keys, and I was told that was not their problem, then I took it into Knauz to have them check it out and found that the left front tire only had 40% of tread left (only one tire was like that?) so I had to Purchase two new tires. The best was when I was down in Florida, with my one key fob, and the battery died on the fob. I went to use the key to open the door and of course the key is missing! When I got back I contacted the Sales Manager JT a few times and have never received a call back. This dealership is horrible and there customer service is just as bad, Buyer Beware!!!

This was an easy transaction. Danielle is a great salesperson!

Just recently made a purchase here and Eric Htun did a wonderful job getting everything taken care of in the whole process. So thank so much

Joe in Service Department took great care of us. Able to help us with the decision making. Auto service was also great.

Always a personal and professional experience.
Thanks Raul for the great service!

My experience was fantastic and I believe it was because of our sales person Steve Miller. I hate buying cars because normally the sales people are way to pushy. Not Steve he was kind and listened to what I wanted and did everything he could to make sure we got in the right SUV. So thank you Steve for being a great sales person Most of the salesman in the car industry should take a lesson. They would get a lot more deals.

I had the best experience with Danielle Faul today she was very sweet and very helpful today made my experience go as smoothly as possible

J Danielle Faul was the best sales woman ever! Go visit her at JLR Hinsdale! It's worth ever hour! So happy with new F-Pace! I will be back!!

Great experience. No matter what you do, make sure you ask for Mike Ryan in sales. He makes for a pleasurable quick experience to buy a new Jag or Rover.

Had an amazing experience! Danielle was a wonderful saleswoman with and amazing spirit and attitude! She made sure I was happy and absolutley comfortable with my recent Range Rover purchase. I will definitely be returning in a few years to shop again!

Found my hard to locate batteries in record time. Friendly guys.

First time Range Rover buyer and the experience was by far exceptional! John and Dan were beyond accommodating and patient. The whole process from start to finish was outstanding!

I worked with Steve who was very professional and was completely on top of the order the entire time. Was a pleasure working with him

I was very pleased with the service that Jeffrey Swift and the entire Land Rover Hinsdale team provided to me during my recent purchase. Living in Iowa, they were very patient to work with me and answer questions via phone calls, emails and texts. Our experience at the dealership was excellent as well. Thanks to Jeffrey for helping me get my new Range Rover!

Great experience and customer service with Eric Htun.

Dan was fantastic to work with and made the car buying process smooth and painless. Highly recommend visiting this dealership for your next purchase.

My sales guide Erika was very helpful and got me the vehicle I wanted. My experience was great and was in and out the dealership in a very timely manner.

ERIC was simply wonderful to work with...will buy again.
Keep up the good work boys.

Everyone at the dealership was friendly. Our salesman was great and quite informative about the car. We went there to look at a used Land Rover and ended up buying a new 2012 Land Rover.

Danielle was great. She was very responsive, knowledgeable and helpful throughout the entire process. Danielle provided an easy, pressure free experience and I would highly recommend. I did look at other luxury brands and for whatever reason follow up was not great and they seemed too busy and less than responsive to my buying needs. Land Rover did a great job even continuing through the COVID pandemic. This is my experience with the brand and vehicle. So far, so good!

Linda, the service manager, is an absolute pleasure to work with. She made the whole process so easy for us. Our vehicle was done that day and everything looked great. Everyone there is so friendly and the free Starbucks coffee is always a plus. We will be taking our vehicle there again.

Service department is very nice and work also very professional! Each visit I was very happy

Mike Mashburn is the only service adviser I have dealt with (and I have dealt with a lot owning a Land Rover ) that I recommend go see. He took care of my needs quickly and was in constant contact with me. Not once did I have to I chase him down to get answers.
Go see him.

Danielle Faul hooked us up. Easy, no pressure. Great experience!

I purchased a new vehicle and loved the vehicle at first sight.. however, I didn t want to make the mistake of making a hasty decision. Jason Yep followed up but was very patient with me. I finally decided after 3 weeks to purchase the vehicle. Jason called right away and helped me. He has been very helpful EVERY step of the way. I really enjoyed how he made me feel extraordinary comfortable about my decision and took extra time to explain warranties and any concerns that I had. I would truly recommend this dealership if you want knowledgeable, friendly, and helpful individuals.

Please and I say please try to avoid the service department, their price it is extremely ridicoulus just ridicoulus , they rip you off big time every time you bring your veicolo to the service, I have purchased 6 Range Rover from this place and I will never purchase anything from them anymore, just for the service ridicoulus price.An autobiography Range Rover where they sell for $150,000 brand new they estimate to me after 6 years for $12,000 in good condition , simple ridicoulus , I will never stop or purchase anything from them again.

Michael and Eric were amazing and awesome to work with I ll definitely send them more business

Worked with Dan in Sales and Kris in Finance. I got everything that I wanted in a timely manner and had a great overall experience.

We had our first experience with Hinsdale Jaguar/Land Rover in October 2019 and this resulted in our purchase of a Jaguar. In brief, all aspects of the dealership experience were fabulous- professionalism, courtesy, knowledge, patience. Hinsdale JLR is a stark contrast to the luxury brands along the Ogden Ave dealership corridor

Most notable is the impeccable experience that we had with Mr. Mike Ryan; he addressed every detail from our first visit and supported us throughout the entire process from model selection, technical and comfort features to final sale.

Mike (along with the Hinsdale team) professionalism, product knowledge, and positive approach is unequivocal and unprecedented- he sets the standard for vehicle sales professionals! I look forward to visiting Mike and Hinsdale for our next car buying experience. I would urge anyone in the market for JLR products to stop in and give this team an opportunity.
Thank you again!

The dealership was great to work with. Our sales person Erika was super friendly and knowledgeable on the car and managed to get us the car we wanted for a fantastic price.

Dan Gallovitch was outstanding! He has always been fair, honest and extremely knowledgeable. I highly recommend!

just got a new Range Rover sport, go see Pat and Brendan, they will take care of you.

Erika Rocco was absolutely amazing in my buying process. From the minute I explained my unusual credit situation she made sure she walked me thru the process right into the finance managers office and ensured I was happy with my deal and my purchase. Highly recommend her for your luxury car buying needs!

However the service department here is horrific. Inconsiderate and unprofessional

I recently purchased a 2019 Range Rover Sport at Jaguar Land Rover Hinsdale. My salesman, Bob Polanek, was extremely knowledgeable and helpful and made the sale process very smooth. Deslie Elena did a terrific job making absolutely certain that I understood all of my new car s features and functions. I would highly recommend working with Bob and Deslie!

Mike at Jaguar Hinsdale is great to work with! He is very professional, nice, and has great communication regarding details and time frame of my car services. Thank you Mike!

Our salesperson Erika Rocco found us the CPO that met every item on our list and we had a great experience working with her. We look forward to working with her and the rest of the staff in Hinsdale again in the future. Worth the trip!