chadd nilson Review of Land Rover Hinsdale
By far the worst experience I've had with a dealer...
By far the worst experience I've had with a dealership. I inquired about a vehicle online and was contacted the same day by Brenda Arteaga (internet sales manager). After blowing my phone up with multiple calls, text, and email throughout the day, I called her back once I had free time. Immediately I noticed how unprofessional she is and her lack of people skills. I told her I wanted to lease and what terms I wanted (36/10k), already knowing the current money factor for my credit score (.00001) and residual (55%) for said vehicle ($87906 / Sale price $79116) I knew what the payments were looking like with $0 down (~$950 with tax per my zip). She didn't like this at all and turned hostile, demanding $4k down for the payments I want without even checking (immediately trying to inflate the money factor??). This led to more attitude from her and eventually hanging up on me lol. Here's the best part, I called again to work with someone else other than her and come to find out, that vehicle was already spoken for and being picked up that night. Brenda was seriously trying to sell me a vehicle that was already sold! Lmao. This dealership is a joke. Looks like I'll continue doing business with Audi and BMW!
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