Do not use service department if you don't have a ...

Do not use service department if you don't have a under warranty repair. I never felt like they wanted to take care of my older vehicle or me for that matter. Had my car for days before they even looked at it, no loaner offered. When they finally did look at it, wanted to replace everything that I didn't ask them to for $5900. And then asked them to repair the problem only and they wanted, $3900. Spent the $200 to bail my car out of Jaguar prison, spent another $100 to get it towed elsewhere and got it fixed for a bit over $1000. Lesson learned by me. Tough to have an older car these days, but even tougher to not feel taken advantage of at a place like this.