Land Rover Denver E Reviews

Special ordered my 2017 RRS early in the year. Ordered it without the Heated Front Windshield, didn't like seeing those lines while driving. Joe my salesman (really nice guy) said I would have no issues ordering without the heated windshield because the defroster would work just fine, it does not! I don't typically drive the RRS when the weather is bad because I own a truck that I drive most of the time but we happened to get caught in a small snow storm a few weeks ago and experienced ice and snow build up about 8 to 10 inches in on both sides of the front windshield. I turned the defroster on high but it would not clear the windshield unless we pulled over and let it melt, we would resume our drive and it would ice up again, very scary not being able to fully see out of the window! The next day I called the dealership and spoke with Natalee (receptionist, very nice on the phone) and I told her my issue and asked how I should proceed, she said to talk with the Service Department and if I was not satisfied to call the Customer Service Department. So, I called the Service Department and spoke with Tyler Fitzpatrick (very nice guy). I told him my issue and he said yes, that it is normal to get icing without the heated front windshield, the defroster vent is located only in the center and does not reach the outermost areas of the windshield. So, I called the Customer Service number and told them my issue, they could do nothing about it and I would need to call the Dealership I bought it from and speak with the GM since the Salesman at the Dealership told me it would work fine without the heated windshield. So, I called and spoke with Robb Ashby the GM, again very nice person on the phone. Robb was unable to do anything for me. Companies need to back there employees, even when they make big mistakes, as much as I love driving my RSS its only a fair weather car, I will not be replacing this vehicle with another Land Rover, bummer.

I came in on a Thursday to look at the Discovery Sport and picked it up the next day!! Ryan Griep took excellent care of me and gave me a great deal. He went through every system with me meticulously and continued answering my texts all day with little questions i had. Everyone was so friendly at the dealership- i was expecting a different sort of attitude at a place selling 100K vehicles, but nope, everyone, was so down to earth and welcoming. Michael Mather, their financial services manager, was thorough and clear and made the paperwork a breeze.

I can't wait to take this bad boy camping!!! Thank you all for making my first car purchase in 6yrs a great experience!

My issue is still not resolved. Been trying to get the SIM card in my vehicle working since I bought the car. Multiple sales people. Multiple service techs. Everyone keeps saying it s fixed just wait. I have been waiting for months now. A little disappointed in the fact no one can fix this.

This was the quickest, most pain-free experience I've ever had at a car dealer. Jerry Schefflin was a pleasure to work with. I will definitely be sending referrals his way and hope to work with him again when this lease is up.

My door locked up, apparently that happens with this car sometimes-this car was sold to me by Land Rover Denver and nobody mentioned that during the sale. The door locks unfroze, but not until after I was able to bring the car in to be serviced under the extended warranty which I also purchased through Land Rover. The window on the door with the frozen locks came off the "grippers" somehow during this ordeal. I was told that I would be contacted about cost prior to any repairs being completed. When I returned to find out what was wrong with my vehicle, I was told it was fixed and that it would be $300. I paid the fee, the service was already completed, but I wasn't given the opportunity to understand what the fees would have been prior to the service being completed, which I said was necessary. I am a single mother who lost 2 jobs during the covid shutdowns, I cannot afford to be taken advantage of and feed my child still. I was offered the same service at another mechanic for less than 1/3 of the cost that I paid to Land Rover, which I did not agree to pay prior to the service being completed. I should not be losing money because Land Rover's employees decided to spend my money without asking me first. Someone needs to contact me to resolve this issue.

Horrible service, especially my Salesman Ryan Armstrong, he is the worst. I was ready to start the purchasing process when the salesman drug his feet for a day. He wouldn t return my calls, text or emails. The next 3 days when I waiting for his answer I received a text that the car was sold on the day he drug his feet. Who turns down an anxious buyer??? Never again. 3 days waiting for nothing!!!
Be careful buying a car here. Terrible service!

Nice dealership with different models in the showroom - from the Discovery Sport to the Range Rover. They had different models of the same vehicle; but, loaded differently, which was nice because one could see what engine performance or interior features they get if upgrading. It s also nice how they keep all the vehicles in the showroom unlocked; unlike other dealers that keep their high end models locked. The receptionist was really nice and welcoming. The sales people weren t annoying which was nice since we were only exploring anyways. Can t wait to see the new Defender when it comes in!!

I bought my son a 2016 Honda Civic from Land Rover Denver last week with the help of our sales associate Ryan Armstrong. The service we received was top notch. Our entire experience at the dealership went smoothly, and we were able to drive away within 90 minutes of our arrival, which included our test drive. I didn't experience any of the dreaded tricks one would expect in purchasing a vehicle, just a fast and straightforward agreement on price. Everyone was very professional, yet personable and laid back in a comfortable setting. I would recommend this dealer and our sales associate to anyone looking for either a newer preowned car or a luxury vehicle. Carole Simington Powley

Currently my RRS has a appointment for this Wednesday. I believe it s the 5th time it s been in service since we purchased in March. Electrical, suspension, sunshade/panoramic roof (replaced), interior/ambient lights don t work and cool seat feature not working properly. This was a certified RRS, but feels more like a used car purchase from a lemon lot. Warranty is up in November, just waiting to see how much I ll be spending on repairs on this supposedly certified car.

CJ was my internet sales person. He was very prompt and professional. When I came in to test drive the vehicle, he gave me plenty of time and answered all my questions. When it came time to discuss pricing, I found him to be attentive and direct about what could and could not be done. At the end, I was pleased with my deal and with my vehicle. Great experience overall.

Absolutely appalled by the customer service at this location. First, I arrived to one sales associate texting on his phone at the front desk which is fine, however, he said that I had to wait for a different associate to return from break because they take turns. I waited well over 10 min (to the point of leaving, just to be helped.) Once greeted by the sale associate who was next in line. I couldn t haven t had a more awful experience. I asked about all the features, ins and out of the vehicle and to see one started up. He disappeared for another 15 minutes to find the keys. He was extremely rude, unprofessional and had no desire to help. He even let the door shut on me while heading outside. Maybe I am old fashioned (or courteous) but I open doors for my customers/clients. While sitting in a vehicle outside, he turned the engine off while I was looking around, stepped out of the vehicle then wished me luck on my search and walked away. To say the least I will never purchase from this Land Rover Dealership. I am also in the sales industry except I sell hundred thousand dollar homes, I believe I was completely discriminated against due to age. This was a very disappointing experience. Since then, I purchased a 2019 Range Rover Sport and had an exceptional experience at Land Rover Flatirons. It was well worth the extra 30 min commute!

I experienced two issues with my 2008 LR2. Each time, the dealership made it right without question. They don't judge my vehicle for being an older model, nor do I feel as if they're treating me any differently than any other customer.

The Denver LR dealership stands behind their work and their product, which are increasingly hard to find qualities in companies nowadays. I'm thankful for their customer service and they dedication to correcting a mistake. I can think of many companies that would do well to learn a few things from this dealership and their service department.

Thanks to Matt M for helping me and setting things straight. You turned a very negative thing positive for me and my family. Thank you.

Our sales associate (Aleks Liubimyi) was extremely professional and knowledgeable and we found this to be a great experience because of his approach. Aleks is a asset to your sales team and represents your business to the highest degree.

Ryan Griep was the reason I came to this dealership to buy the Evoque that I did. I am an avid researcher when I buy vehicles - and spend hours and hours looking through inventories online and feeling out dealerships' sellers on the phone before I buy. Ryan gave me confidence right from the get-go. Not only was he upfront with me, but he had avid communication with me throughout the process which gave me added confidence in him. He did his best to work out the best deal for me and was willing to talk about the issues I had and give me peace of mind knowing that he was going to take care of me. So I flew out to Denver that week and picked up my car. It was a phenomenal experience and I would recommend this dealership - because of Ryan - to anyone.

My family bought a Discovery Sport and the service with which C.J Ibarra assisted them, it was excellent!

Excellent customer service and very easy to work with. I have had my Velar for a year and anytime I have had a question or needed maintenance I was able to get with a CS person (usually Kate) right away and they get me taken care of quickly.

I can't say thank you enough to Land Rover for offering pick up and drop off services during the Covid-19 situation. They have made getting my car serviced incredibly easy, safe, and stress free!

I had a great buying experience with C.J Ibarra at Range Rover Denver. No pressure, honest and willing to take the time to listen to the customers needs. I'm thrilled with my new ride. Thanks, C.J!

Wow! What can I say? Hands down, and by far, my best vehicle buying experience!
It all begins and ends with Jerry Schefflin, the best Sales Guide in the business! His relaxed and welcoming style sets you at ease, and you feel like you are working with an old friend who only has you best interests at heart.
Jerry literally found my dream car! Jin, the unbelievably talented finance manager at Land Rover of Denver, made that dream a reality I could afford.

We left the dealership, not only feeling like we had purchased an absolutely amazing Range Rover for an extremely reasonable price, we also felt a part of the wonderful Land Rover of Denver family, with new friends for life.

Thank you Land Rover of Denver Team for making my car dreams come true!

Sincerely,
Tim Mills

Harrison is great to deal with great friendly staff highly recommend

C.J. Ibarra was our salesperson. He was so responsive to our phone calls and e-mail messages that we felt comfortable traveling all the way to Denver from Lincoln, Nebraska, just to buy a car from him. Thank you, C.J., and the rest of the Land Rover Denver team!

Tyler is a fantastic Service Advisor, highly recommended. Brian P. is an A+ technician as well.

Land Rover Denver is by far the best dealership to purchase a vehicle from. We just bought 2 vehicles from them within a 2 month period and they made it so easy to buy a car. My sales person Clay Romine went above and beyond to work with us on both purchases. He was very detailed in the test drive and the delivery of our vehicles. The sales managers Jin and Gino were great as well. Didn't have to deal with the high pressure sales tactics that the other dealerships make you go through. We were in and out so fast it was amazing. The finance manager Michael Mather was so nice to work with and helped us choose the protection package that best fit our needs.

Thank you to everyone at Land Rover Denver for being the best dealership in Denver. You all are the best and your general manager Anthony Brownlee has put together the best staff.

Thank you all, I will never buy a car anywhere else!

Sincerely,
Greg Jones

I made contact with Aleks prior to COVID-19 and was hoping to re-connect as soon as possible. He reached out soon after I completed an on-line request. It was an extremely quick process from test-drive to purchase and Aleks was extremely knowledgeable about the vehicles. He's very professional and made my decision easy.

Aleks is the best Sales Consultant. Know everything about the Land Rover Range Rover, so easy to work with like a family member. Thank you Aleks

Last week I spotted a 2 door evoque pop up on autotrader. I emailed immediately and Aleks texted back and forth with me to answer my questions. I d had my eye on a 2 door evoque for 3 years! I went in on Saturday and Aleks not only stuck to my request to be out of there by 12:30, but he had me all done by 11:45! That s with the test drive, negotiations, and finance. Aleks worked on my behalf to get my requested price on the car and I left there dumbfounded because I ve never had a car transaction that easy before. Thanks Aleks and Nico for such a great experience!

The experience at the service department was sub-par. The lack of professionalism really surprised me as well as the care for positive customer experiences. I got the run around and was treated poorly by a service rep lead and followed up with an email to the service manager, without any response/reply, which was a clear indicator that they do not care about your experience or coaching their staff to be better. The quotes they provide are inflated, the information they provide is minimal for complicated post repair performance. I was very disappointed after spending over $5k and being treated this way by the team at Land Rover in Littleton.

Interupted my show with a lame cheap commercial. TWICE IN A ROW!

Jordan Schlabach was our Salesman. Jordan was able to give us an option to design our own Range Rover Sport specific to our needs and wants. This experience was exciting and new for us! Purchasing the vehicle was a breeze. No issues or delays. In addition, Land Rover Denver sent a gentleman by the name of Yenas Berhe to our home after our purchase. Yenas is extremely knowledgeable and explained every aspect of the vehicle to us in great detail. Service like this goes a long way. We will definitely be back and highly recommend Land Rover Denver to our Friends and Family.

Respectfully,
Rafael Ramirez Jr

I leased a 2016 Discovery Sport SE from Land Rover Denver. I worked with CJ Ibarra and he was a pleasure to work with through the entire process. He was fair and knowledgeable about the vehicle with no "pushiness." I would highly recommend CJ to future buyers. The finance individual, Michael, was also great to work with as he made the process smooth and straight forward. All in all it was a very positive experience.

This is absolutely the best place to go if you want a quality car! Bought Range Rover from Aleks and very happy with my purchase! Aleks find perfect fit and it was pleasure to work, very knowledgeable and easy no stress buying experience!

Do not buy from this dealership. Worst experience of my life! The 2016 Range Rover that I leased BRAND NEW has been in the shop for the same electrical issue 7 times. Yes 7 times. The dealership or corporate cannot figure out what to do. I am getting the run around from all parties.

Wow he even had mints, gum, and candy for the ride he s awesome!

My leasing experience at Land Rover Denver with C.J, Ryan and Gino was great! Keep up the great work guys!

We weren't actually shopping here. My wife's car had a flat in front of the dealership. Ryan helped us out with the tire change! Obviously there are good people here.

My business partner leased a car , vehicle got damaged in the beginning of February, it has been more than 3 month, and the car isn't ready yet , and when talking to range rover, they mentioned it can take few more weeks , I have never heard of any case that takes more than 3 month to get fixed.(of course he is still paying the monthly payments in full).
I Definitely don't recommend Range Rover.
Great car, bad service.

My experience at Land Rover of Denver has been nothing short of excellent. I worked with a very personable gentleman named Aleks and would highly recommend this salesman! I have never felt so at ease and taken care of. Highly recommend!

Report card for Denver Land Rover:

Overall - 'Grade D' - AVOID - Great sales, horrible finance process, service is sub-par and management is oblivious to the on-goings in their own dealership.

Sales - Mark Helliwell - 'Grade B-' - Great through sales process. Totally left us hanging on the post-sales and follow up.

Finance - Ryan Leer - 'Grade F' - AVOID AT ALL COSTS!!! Completely incompetent and smug to boot.

Service - Joe Kilgore - 'Grade C-' - Nice guy, totally disrespects your time and is disorganized.

Manager - Jin Jang - 'Grade B' - Working with him now with the myriad of the things have gone wrong.

We buy our fair share of cars and this is by far the worst experience we've ever had with a dealership.

We love the car but would definitely caution anyone that was considering going to this dealership.

I purchased a vehicle from here last month and thought that the service was fine. After driving off the lot, I have had a few questions come up and I've tried quite a few times to reach someone, anyone, with no luck. The team will not return calls or even get back to you with the online chat option. As long as they have made the sale, they don't care about you at all. Would not recommend!

Friendly staff. Ryan Armstrong (salesman) was incredibly patient, was diligent about following up with us on status', and went above and beyond and found my friend the best deal possible within her budget and exceeded both of our expectations of service. In my personal car buying experiences, I have rarely walked out feeling like I didn't get screwed in one form or another. But, this experience was an exception.

From the moment we walked in we were treated like "regulars"! We knew what we wanted and the team worked quickly to satisfy! This was my best experience in any dealership and I will definitely recommend them! Ryan was an awesome sales representative.

BY FAR THE WORST DEALERSHIP AND EMPLOYEES I HAVE EVER DEALT WITH.

Let me start by saying, the employees here act as if their previous experience consists solely of flipping burgers at McDonalds, and being subpar at that. I was in communication with Salesman A about a vehicle I wanted to purchase. I was approved for my loan and ready to come sign the papers when Salesman A says to me," Don't worry about coming in tonight, just come in Monday and we will get the deal done." I asked if he needed a down payment or anything to give me first chance at the vehicle. I come in Monday to find out Salesman A has quit his job at the Dealership and the other salesmen I had dealt with that was zero help was there and had the AUDACITY TO SELL THE VEHICLE OUT FROM UNDER ME. i wouldn t buy a car here for anything in the world.

Have been here to purchase items at the parts department and they were very helpful.

Land Rover has unmatched customer service! Not only is the Discovery we purchased an amazing car, but the service we received was wonderful. Clay our salesman was extremely helpful and easy to work with. I love the fact that they also come out to your house to run through all of the cars features. In my last car it took me years to figure this stuff out. Yenas was extremely helpful in making sure I was using all the great features right from the beginning. Definitely will be sticking with Land Rover.

As always, Tyler and the crew take care of me and my LR2!

As a repeat customer I am now in my second Range Rover and highly recommend Land Rover Denver. The staff, especially Paul and Mark made everything seamless with choosing my new car.

Did not fix windshield which was under warranty or offer to fix it. I was sent to warranty who refused to fix it under the warranty small print. Returned car without cleaning...another disappointment

I was looking at a used car that they said was certified and came with a warranty. They told me that under the warranty I could take the car to any certified mechanic. I asked to see the terms of the warranty and they tried to give me the wrong document. When I asked for the right document it was apparent that you could not take the car anywhere -- you had to take it back to the dealership where you bought it for servicing. I started negotiating on the used car with the salesman and after I made an offer he want and got his "used car sales manager." The "used car sales manager" came out and immediately started berating me, telling me my offer was offensive (my offer was $44,000 on a car they eventually listed at $46,995) and he became so nasty that I left the dealership. I later called the corporate headquarters and was told I would receive a call back from the general manager or the CFO -- I did not get a call from the general manager or the CFO. The sales guy (not the "sales manager") that I had been talking to at the dealership did eventually call me back and we started negotiating. However, after the sales guy left me a message with a new offer from the dealership of $47,790 (this was before they had dropped the price to $46,995) I called him back twice and never heard back from him.

Cant really say I was greeted . because I had to stand there saying " excuse me mam" for atleast 2 mins before MiMi acknowledge we were standing there as she was sitting there reading a book, then as I asked for a salesman she couldnt of been any more rude. As She rolled her eyes at us because I guess walking to get a salesman was to hard of work. Probably the worst service i have ever had . if your gonna have a front of the house person please put someone up there that actually is happy to be that smiling face ! It was really a bad experience .. I was suppose to be excited for a new vechile but I left more upset than ever.

Scheduled my vehicle service almost 2 months out, and arrived 15 minutes early. I was asked if I was dropping off, since I had 9 vehicles in front of me. Not sure what happened with their online application, but my time is valuable too, especially when you make arrangements with work to leave early. Now I'll have to come back to get the service done the following week.

Service department is excellent. Tyler specifically is a pleasure to work with. They were very busy but he got me in right away and they handled the issue promptly and with great customer service. Very pleased!

We were considering buying new Discovery however at the end my spouse changed her mind and and we informed the dealership about our decision. They still ran my wife's credit history despite the fact that we were paying cash. This is illegal, unethical and unprofessional. Do not buy from this dealership who knows what they will do with you personal information.

CJ and Clay were professional, helpful and knowledgeable throughout my process of searching and purchasing a Range Rover. Their timely response to my requests made the process smooth and easy. Buying from them was streamlined, and follow-up since has been amazing.
This dealership is the Gold Standard. I highly recommend them!

I had an outstanding experience purchasing a Discovery from Land Rover Denver. All the staff went above & beyond. From my initial contact with Ryan Armstrong, to my interaction with Gino Oprea, to my time with Ryan Griep, who stayed late on a Friday to close my deal. Yenas Berhe helped me understand my vehicle better after I purchased it. Everything was top notch.

I wouldn't hesitate to refer family or friends to Land Rover Denver. Thanks!

ErikaOL

CJ Ibarra did an excellent job of responding to questions and concerns I had through messages sent in a timely manner. Even after the purchase he maintained this correspondence.
Ryan Armstrong was the agent that met us at the dealership, took the test drive, and oversaw the purchase process. He did a good job and did not make us feel rushed nor pressured.
We are very satisfied with the used 2017 Ford Edge we purchased on December 20, 2017, even though there are some things that we will need to contact our local Ford agency to get the desired information.
I would certainly recommend the Land Rover Denver team for the purchase of a vehicle.

My wife and I met Ryan Armstrong last week and purchased a vehicle. I must tell someone that we had the best experience ever when buying a vehicle and that was because of Ryan. What a Gentlemen.

CJ was very knowledgeable and I really appreciated him helping me find my car. Very satisfied!

The service experience with Tyler Fitzpatrick is always one or more notches above great.....excellent, but the home pick up and delivery has made it truly the best I could ever expect.
Keep up the good work. I trust and hope that Land Rover corporate will continue to support the dealerships, particularly during these trying times. Understaffed or not these guys continue to uphold their reputation of one of the best I have dealt with. Frank Cruz

Used the no contact valet service and was very pleased with the entire staff: Brian and Don were courteous, professional, and friendly. Melodie went out of her way to take care of my missing cell phone problem. She said that Dawn looked for the phone and could not find it. After looking again I found the cell phone in a bag at home. I was so embarrassed. Melodie made me feel just great!! These employees are the backbone of Land Rover Denver and represent the exemplary service I have come to expect from Land Rover Denver after eight years of doing business with them. Looking forward to more years.

Innovative approach used to extend exceptional service to customers at a time when the world is experiencing a pandemic crisis. I appreciated valets picking up and dropping off my vehicle for service. Also, I really liked receiving the video walk-around explaining the condition of my vehicle at time of service. These extra services are invaluable to my customer service experience and I appreciated it immensely.

Jordan Schlabach and the ENTIRE Land Rover Denver team were awesome from the time we walked on to the lot, until the time we drove away. Every single person who walked by us was friendly and made us feel at home. Gone are the days of high pressure hard sales. We are just ordinary people who were treated with extraordinary service. Great test drive route with the option of more(if you like). Very fast and efficient processing. Comfortable wait. And you don't just drive away with your owners manual, not knowing how things really work. Yenas Berhe shows you the ropes before you leave the lot, and he also makes an appointment at your convienience to come to your home, work place or wherever convienient to educate you on all of the features of your new car. This was a fun experience. I will definitely shop here again in the future and most of all... I LOOOOOOVE my new Range Rover Evoque. Man is it Sweeeeeeet!
Thank you again Jordan, Dash, Ryan, Yenas and the entire Land Rover team!

UPDATE: If my review has been helpful to you at all, please give me a thumbs up

CJ was awesome and genuine! Totally trustworthy guy and super knowledgeable! So stoked that I just bought myself a brand new Range Rover!!!

I had a very good experience with Land Rover Denver and Ryan Armstrong while shopping here. They made sure that my used vehicle was in excellent condition by replacing the tires, brakes and even a part that I would not have known was going bad unless I had had a mechanic take an extremely thorough look at the vehicle.

Clay was excellent to work with, and I appreciate how respectful and friendly he was. I also am grateful for the July 4th price break, and that the finance team was able to find cheaper financing for me than my own bank was willing to offer. All in all, it was the easiest, fastest, and most satisfying car buying experience I've ever had. Thank you!

I had a very very good overall experience. I worked with Richard Mall who was excellent! He was very friendly, easy-going, and extremely helpful with everything. He really made it seem easy. Highly recommended.

John Karimy is a very knowledgeable salesman. Great customer service and fair prices!

Ryan Armstrong was our salesman , and we liked him so much we bought 2 cars off him within 1 year. Gino ( the manager ) was also very nice , and everyone was easy to deal with. Normally we don't like the car buying situation but they made it easy. Thx , guys.

The sales department is a bunch of thieves. I have been in the industry for 25 years and I have never encountered such a group of unprofessional con artists. They won't even come close to giving you NADA bluebook for your trade. My Tahoe was in perfect condition with average miles and they offered me $9000 UNDER NADA book. Now, after I did indeed purchase a Range Rover from them, they offered me $8000 under NADA average trade value. DO NOT BUY FROM THESE PEOPLE. However, the Service department is second to none, especially Joe Kilgore. Kudos Joe!!

After having my first Rover Sport in 2014, I decided it was time to look for a new Rover this year. When I met Harrison James at the dealership I told him that I wasn't sure if my timing for purchase and I was also undecided on model. Harrison was not pushy but consistently followed up with me. He listened to what I said and he remembered. He made my recent purchase enjoyable and I have a new Rover that I love. If it had not been for Harrison and his great way of building a relationship with me, I might have gone else where. He made the difference. If you are looking for a new or pre-owned Rover, I would highly recommend Land Rover on Broadway and more importantly, Harrison James.

First time Range Rover buyer and I don't think I'll ever go back to anything else! I've had a total of 9 new cars over the years and the experience I had with Land Rover Denver was beyond outstanding!
My Salesman Aleks done a great job!
I couldn't be happier with my experience and I'm excited for my new Range Rover Sport. So a huge thanks and five stars to Aleks and his team!

BATE AND SWITCH! BUYERS BE AWARE! they advertise one price and when you go there they switch the car on you, NEVER seen any dealer as dishonest as them. I have 45 minutes of recordings of how easily they Bul**hit you. STAY AWAY! THEY ALSO CHARGE DEALER HANDLING ON TOP OF ALREADY ADVERTISED PRICE! HUGE VIOLATION

#CIADA#CYNTHIACOFFMAN#COLORADOATTORNEYGENERAL#DMV#CONSUMERAFFAIRS

Will Fyke was so helpful and transparent - really made the service process easy!

Bought a used car 2 weeks ago from Jason. I was out of town trying to buy this car and Jason and the dealership worked with me for 2 weeks setting the purchase up. Would definitely buy another vehicle from them.

I had an overall poor experience at the dealership. Everything seemed to be done in the least hospitable and least efficient way possible. Multiple employees were flat out rude and I was so thankful to finally leave when my car was ready.

I had an amazing experience buying 2015 Discovery Sport at Land Rover Denver. Ryan Griep and Gino Oprea helped me the whole sale process from test drive through bring home the 2015 Discovery Sport. They are helpful and knowledgeable. I recommend to do business with them.

Very pleasurable experience working with Ryan. Great price for a great car

Worked in the car industry myself and this place is different. These guys have it down to a system. Turned in my lease with ease in a very timely manner. Staff was helpful and friendly. Service department is great and timely as well.

Shannon was phenomenal. She knew I was on the fence and showed me the evoque, sport, and discovery. She was the perfect sales woman. Not pushy but also didn't let me back out on a decision I wanted to make. I'm so happy with my purchase and with my experience. I know COVID19 makes things difficult, but she was so genuine and helpful. Thank you Shannon!

I have had my 2017 Evoque for a week now and love it. I had a great experience with Land Rover and loved working with Harrison! He is extremely knowledgeable!! He was so patient with us and very easy to work with!!!

Great experience buying my first Range Rover! My sales rep Harrison did a great job and really knew his stuff. Would recommend this dealership to anyone. If you are in the market for a new or used Land/ Range Rover this is the place to go and ask for Harrison.

I felt all of the staff was very helpful. CJ was able to listen to what I wanted and ultimately helped me lease an Evoque. I was originally trying to purchase a used Evoque. I was able to easily make the transition from purchase to a lease. CJ was attentive and repsonsive. It would be a pleasure to work with him again.

Save your time, my husband drove from Colorado Springs to look at a used Camaro they have. His credit score is 757 and they offered him 15% with Chase. They obviously can t do paperwork correctly because they said his debt to income ratio is off. You don t get a 757 with your debt to income ratio off. He loved this car but they have bad reviews on other car sites as well when it comes to their used car sales. However if they can t do paperwork properly to get you an accurate interest rate you might as well avoid them all together.

Great salespeople and nice atmosphere. We enjoyed our buying experience.

These people are horrible. Called on a Saturday multiple times to speak to a salesperson about a car, and finally got a call back at 5 pm. I was told that they do not take deposits. I called back Monday morning after putting together the funds and was told the vehicle was being looked at by another customer. I then offered more than the asking pric and was refused any help. I then spoke to a manager and he explained that LR of Denver absolutely does NOT hold vehicles under any circumstances, and do not take deposits. I offered more than the asking and to transfer money immediately, as well as to sign as P&S agreement and no assistance or accommodation was offered.

Stay away from these people unless you have cash on hand an ready to drive away.

We went in on a Friday afternoon and could not get service. The lady at the front desk told us she would call us to make an appointment but never called. We ended up going to the Range Rover at Flat Irons and got exceptional service. I guess they didn't want our money!

Nice clean dealership with a great staff. Had the opportunity to work with their General Sales Manager, Sales Manager and Internet Sales. All were professional and easy to do business with. Highly recommend CJ Ibarra. He's a consummate sales executive that understand he doesn't need to push the brand or product. He's attentive and there to answer any questions, but lets you move at your pace and test drives involve zero pressure. It's like driving around with one of your friends. Thumbs up to CJ and Dash!