Lancaster General Review

Excellent hospital. Clean and we'll organized as well as excellent care. This comes from a retired nurse from out of state.

Doctors was good. Wait times can be bad. My loved one got a bed sore here. They have nice big rooms and accommodations for family. The parking is too expensive.

Never recommend this place on any thing. For any one. Doctors are rude. Nurses aren't the best of moods. No remorse for those that are in pain.
Dont handle people well like they dont care.

Place seriously needs a reality check.
Dont come unless you want to wait 5 hours.
Bad service all around.

But have to turn around next day to come back for the same issue. They literally aren't fixing anything.
They aren't doing thier jobs here.

Had great service in the ER. Quick and thorough treatment. Was very impressed. Not enough people write positive reviews.

The English language does not contain enough words to properly express disgust with the socialist agenda and practices that have infiltrated this once leading hospital. Avoid with your own life, or that of a loved one if you are able.

In the past year my mother has made several trips to Lancaster General Hospital and we have been impressed every time! Most recently she was admitted to the critical care unit where she received around the clock monitoring and care. We worked with an incredible social worker, Andrea, who was able to get my mother placed quickly at a Nursing Facility that is truly the perfect fit for her and our family. The communication with LGH has been flawless from beginning to end. During such uncertain times (COVID-19), LGH made us feel comfortable and well informed... we couldn't ask for more!

I ve been waiting in the er for almost 4 hour and no has called me such a big hospital and no bed shaking my head

One star beacuse i dont have a choice..this hospital is the worst of the worst.i went with a back pain 3 times already and they didnt gave nothing but a headache.true story.this hospital and state laws are sucks way behind

After 1.5 hrs, we left. We are traveling North in our 40 ft RV and unfortunately he doubled over in pain so we stopped overnight hoping it would get better knowing his history with kidney stones. After 24 hours of excruciating pain and unable to pee, I took him into the Emergency room. Security was wonderful with helping me find a place to park the big rig but that's where it ended.

After check in and triage, they told him they would like a urine sample. Okay, can we have a cup? Yes they said just a minute and we will get that for you. Well, after 1.5 hr and continuing to watch them take one after another in, I inquired, how much longer? Oh, he is close to the top of the list now so not much longer. I couldn't believe it, they had taken in 22 people that checked in after checking him. I asked about the cup again and after a confusing struggle among 5 people looking at the computer and walking back to triage they said sorry, we will get those labels printed now

That was it, thanks but no thanks. I told them when we checked him in that this was going on 24 hrs and he had a history of kidney stones and surgery twice before because his kidneys were shutting down and this is how they reacted. I told them we were leaving and he lady had the nerve to say he wouldn't get anything better elsewhere and he would still be waiting. What a joke to be criticizing another facility when your own house is in such chaos. The best thing you have is security.

We are miles from home, in a strange place and looking for quality healthcare and the best we got was a side show of an emergency waiting room.

To the triage nurse who neglected to print up labels and was not paying attention to the signs of kidney failures, I'm happy to report there are more efficient emergency rooms that listen, recognize pain, swelling and discoloration of yellow skin. I'm glad we choose to leave for better medical attention. You should also, since he is fine now and all you got was this crappy review instead of a letter from our attorney.

I just got home. Still with a high fever and oozing puss and blood from my ear. I had to tell them it was my ear or they wouldn't have know. An ambulance brought me Which was more comfortable then the whole visit I was at lgh a total of 4 hours which 3 of them I was waiting in a room 30 mins of which was updating my info and 5 mins to tell me "your ear is not happy." And "get ready to leave" the other 25 was me getting my time in because I needed to be there over night and they tried telling me I had to walk home or somewhere which today is the 21st of March and has been snowing for 2 days. Knowing an ambulance brought me in they didn't even offer a taxi service and from Lancaster to Columbia is a far walk. The last and final time they told me I needed to leave that they have more important use for the room, I finally replied "so some of our lives don't matter." Had I had insurance I may have been treated a little better. No time it was uncomfortable and lonely experience. The fish painting on the wall was my only company.

This is a great hospital, as a patient and as a visitor! A+, wish I could work there.

Billing office keeps trying to double bill you.had blood work done I paid $35.00 .got abill for $55.00 said $20.00was from last year.paid it.got a call from credit bureau for $22 said it was from 2014.keep your receipts for prove.think they double charge to help pay for the illegals who gets free care

Way overpriced - $600 for stitches - PatientsFirst does it for $200. Save your money

I was brought in mid-December of 2018 due to self harm by campus police at around 4 A.M. The psychiatric emergency department staff disrespected me by loudly gossiping about me at the nurses station. I was questioned regarding the self harm incident and was unable to speak for a few minutes since I was crying. A nurse complained to the other nurses about me not cooperating, being difficult , and being crazy for having self harmed. I was also bleeding onto the floor due to my wound, which I could not control, and the nurse seemed to be angry at me for having to clean up the blood. Ultimately, the staff made to feel less like a patient and more like a burden.

We were forgotten in room 21 in emergency room
For an hour and half,call bell went unanswered for 15 minutes I had to leave my dying sister to find help,
The whole hospital is under staffed and uncaring
No one seem to listen
Got to the emergency at 7:pm my sister got to her room around 2 am
On 8 lime the cancer floor no nurses to be found
At one point I had to interrupt a doctor on a phone call to get help. Call buttons go unanswered no one in the hallways. Where do they hide or are they just that unstaffed.
Most uncaring and under staffed I've seen
Do use Lancaster general hospital even if you are dying they don't care.

On July 21st, 2017, on a very hot Friday afternoon, I had the extremely and enormously unfortunate experience in the Medical facility located at 555 North Duke Street, Lancaster, Pennsylvania, in the Lancaster General Health Emergency Unit, Followed by an equally horrific and senseless experience in the Mental Health Sector. That experience on July 21st of 2017 has created Great Trauma to me by the immensely unprofessional "care" inflicted upon me by LGH Hospital Staff. The culprits involved in instilling Trauma within me were primarily a male nurse named "Dayne", and a petite black woman in the Mental Health Unit, name unknown, professing to be "their leader", who was the MOST UNPROFESSIONAL individual I have ever encountered in my lifetime. I am a 63 year old man with cancer, and I was treated by LGH staff in an absolutely horrifc manner on July 21st. Several Attorneys have been contacted.

One of the very few hospitals in the area that I would trust.Friendly people and they explain everything to you so you know whats going on.

I have been there quite a few times since moving to the area. Twice for kidney stones, once for gallstones (and gallbladder removal surgery). Everyone has always been kind and respectful and the nurses are top-notch. After my gallbladder surgery, I bought a tin of cookies to thank the nurses on the floor I was on for recovery. Everyone was so caring! The nurse that was assigned to me while I was waiting (over 12 hours, but there were emergencies) for the procedure kept checking in on me and apologizing for the wait. I found out that if you go back and tell them who the best nurse you interacted with was, they would get a free meal at the cafeteria. I highly recommend LGH to everyone.

Penn Med/LGH is the most excellent hospital that I and my family have ever experienced. All doctors, surgeons, nurses, PA s and all staff are experienced, compassionate, caring, friendly, helpful and go out of their way to make sure patients and their families are well informed of all medical updates and situations. I cannot be more thankful, appreciative of the care I and my family have and now receive. Keep up the excellent work!
Ron and Bobbi Hamilton

Awful came in a lot of pain. The wait was long. Then when they put me in a room the wait was even longer. I came out to ask where the bathroom was the nurses texting, talking looked up and look back down. No may I help you? I stood there for exactly three minutes. Someone needs to retrain this staff horrible! Then after waiting they send a student in are you serious no doctor! This was the worst experience ever.

Always a long wait. Always. Front desk is no help to how long it might take. Normally there for 3hrs or more.. terrible. People act like they don't like their job or anyone that walks thru the door...

My Grandma was admitted to the hospital yesterday (she is okay!), and I have to say that the nurses and staff that have cared for her so far (Oksana in the ED and Mark float pool I-ICU) have been INCREDIBLY amazing.
I can imagine that knowing your patient s granddaughter is a nurse could potentially be annoying, but they have made me feel like a part of her care and told me that it has been great having me there to help care for her these last two days. I have been impressed with her primary doctor who spoke to me AT LENGTH yesterday when she was admitted and for her nurse Mark for contacting me today to find out more information about her baseline speech.
Our job is not an easy one, and I am thankful for these people and their devotion to their patients!!!

Today August 2019 had the greatest doctor ever , he was very caring and had a sense of humor . And when I thought I came to a dead end due to my insurance he stepped in and solved the problem , Hope they keep him around !

Terrible terrible hospital i will let you know now DONT COME HERE .! Everyone moves lile their dead.!

Nurses are great. if you ever get the case worker Amy Flood; ask for another one!! Amy Flood is a TERRIBLE person. Rude and never truly helped.

I took my father out of there and vowed never to return. The case managers taunted, tormented and harassed my 93 year old father who is a WWII veteran and scaring him into thinking he would lose his house and have to pay $4000 a day for his care when they had no clue about what our insurance company was telling us to do as well as ignoring my instructions to speak only to me because I am power of attorney. He contracted deadly c.diff and cre infections in there. They refused to follow his insurance company's protocols for pre-cert into skilled nursing causing me to not be able to get him badly needed physical therapy. The CEO, Jan Berman does nothing to help when you report wrong doings. She defends her employees actions and tries to charm you into thinking that their ways superceded your insurance company' s instructions. They have gotten too big to care. They did nothing to help my dad get into skilled nursing and then had the audacity to criticize my decision to take him home. If I could rate administration I would give them zero stars. With nursing staff, they try hard but are constantly switching and no one knows what the other is doing. I will probably end up in court over their mishandling of my insurance, however, I have everything documented and recorded so I have no worries. I will never subject a family member to their incompetency again!

Worst hospital to go to when looking for help, I waited in the waiting room over 4 hours with a temperature of 103 and rising. They show no care for human life. Lancaster general is just all looks nothing more. Then when they did take me back and got checked they just guessed and said it might be the flu. They didn't even do a cotton swab to find out. And on top of that the doctors prescribed Tamiflu. That's a seasonal med you morons. Never again.

So many bad experiences...
I went in there for a stomach problem and they saw I hurt my knee, so they took care of that instead. Sent me home without checking my stomach. Went in again and they checked my appendix, but didn t see anything wrong. I decided to see if my doctor could send me somewhere else and she did. The place I went found a cyst on my ovary right away. That was from age 14-17 I was in so much pain and the hospital just kept sending me home with no results. At age 20 I went in there because I thought I had a miscarriage. The doctor came back with my results saying yup you re not pregnant anymore. Take it easy. Then left the room. I sat in the room crying and crying wondering what happened. Then a nurse finally came in to give me my discharge papers. My mom was with me and told her how the doctor was so rude. The nurse said awe I m sorry about that. Then left the room. There s tons of other terrible times in there. I really wish I wouldn t have to go in there when I need to go to the hospital, but it s my only option that s close to me. I just want Lancaster General to start listening and be more caring. I mean we re all going in there spending all this money, hoping to be cared for and leaving knowing that the hospital did everything they could for us.

As a caregiver of someone who has been battling stage 3 cancer for the past 3 years, I have spent a lot of time in hospitals and emergency rooms. This is my second visit to this er this year and ever. We have had to wait longer in the waiting room than other ers, but when they take you back their efficiency is a marvel. Kudos to the awesome staff who are friendly, upbeat, and on top of it. Made our 6 hour (short for us) visit fly by. Seriously awesome. Thank you!

I've always had excellent care by the nursing staff and aids .my Drs were great explained things in terms I can understand. The only problem I have is takes too long get discharged iv been waiting 3 hrs to get discharged that's too when people are waiting for this room.

Pretty terrible overall experience. Long waiting times (4 hours there, spent about 25 minutes in an actual room). The "Doctor" came in and spoke to me for approximately one minute. I sprained my ankle VERY bad and they didn't offer me crutches. Never will I come back here.

Staff are held to very high standards. If there ever is a problem, it is addressed very seriously in a timely manner.

The hospital itself is decent nurses are attentive and rooms are clean, however I had a big problem with the billing department. My husband has a lot of medical bills and he has to set them up on payment plans because obviously can't afford to pay in full. He called 2-3 times to set one bill up on a payment plan each time he was told it was good to go. Well 2 days ago he received a notice from collections that he hasn't paid the bill. Not happy at all.

The hospital is so nice and the staff in Day Surgery are wonderful. LGH is my only choice of hospitals in Lancaster.

Came in 930pm. With infection, level 8 pain and swelling . 3 hours later, still waiting.

If you go to the emergency room you must be an advocate for yourself. Do not let them start a treatment unless you know that they have checked the medications you are on against the medications they want to give you. Make sure they are giving you medications for a symptom you actually have. Contraindications were ignored an a serious severe reaction was caused. Which the staff refused to treat even though they caused it. Staff refused requests for help for the reaction. Medication that was given wasn't even for a symptom that was present. Ask what each medication is, what it is for, and for side effects because you will not be given this information and they will deny responsibility. Emergency room visit directly caused us to make appointments at our PCP and go to Urgent Care to try and treat the adverse reaction.

Very unprofessional, to their patients and to their own staff members.

I was there for several things and so was my husband. They gave v wer ry goo care. There were times they were slow, but sometimes that can't be helped. I thank them for both of us.

I had my right knee replaced at the orthopedic wing here at the end of October and my surgery went amazing with Dr. Zartman, and the care and attention I received were AMAZING! Nurses and just everyone wonderful! Ill be coming back to have the other knee done in the summer and I know I'll be in good hands once again!

Staff very informative and helpful didn't waste any time and kept me posted about everything I'm impressed

I had to get taken by helicopter to Hershey because lancaster general almost killed me from over dosing me after I had multiple seizures with whatever they used. I refuse to go here and tell everyone I know to advoid this place

This hospital is the worst place to go too. The wait time is ridiculous. It s sad how long people have to wait too get simple help the place a hospital is for.

LGH does a great job. I feel they are the second best hospital in Central PA, only Hershey being better.

Went into the Emergency room at 6AM and at 6:02AM I was being treated. The Receptionist, Nurses, Attending Doctor and MRI Operators were fantastic. Very professional and personable. I couldn't have had a better experience. It's great to know that if I need them, I have an excellent hospital nearby.

Husband sent here from a Patient 1st Facility. Doctors spent quality time explaining what was wrong. Nurses were attentive and went above and beyond, printing articles on condition and medicine. The only negative is that only diet soda is available. I understand their reasoning but Aspartame is a health problem for many, you should have a choice.

I have been treated with courtesy and care everytime I have gone to the hospital or emergency room.

Unless you're non-WHITE, can't speak English, aren't crying, or not mooching off of the system.. FORGET getting seen! Not a veteran friendly hospital either!

My mother's level of care in the hospital was very good; however after care upon discharge was sorely lacking. She was put on diabetes medication that she never took before and we were sent home with a paper telling us what symptoms to look for if her sugar drops low and some things to give her to bring it up and basically that was it. She has never checked her glucose levels before and has no experience doing so. She lives with me and I have never checked glucose levels before and have absolutely no experience with diabetes monitoring or proper nutrition for a diabetic. She is 87 years old and I feel completely helpless right now. We are two weeks home and floundering. They left it up to her family physician to write the prescription for diabetes counseling and testing supplies which should have been completed in my opinion before she was discharged and we should have been instructed on how to use the testing supplies properly and how to effectively monitor her glucose levels. She is experiencing symptoms that we have no idea are being caused by the medication, the diabetes or something else. I have called her family physician so many times and they are trying to help us manage things but we cannot get in for diabetes education for another week yet. She also suffered a small stroke which is why she was admitted to begin with. This is unacceptable and both of us are stressed out and unsure. Her family physician has been trying to coordinate things on her behalf but I definitely feel this should have been handled much better. It definitely was not in the best interest of my mother as the patient or myself as her caregiver. We were definitely not properly prepared to address these issues when we were discharged.

I would have provided a 0 rating, but that was not an option.
Re: Dr. Robert Faizon LGH Family and Maternity Medical
I saw Dr. Faizon about 4 months ago for multiple serious issues. He did not read one page of my very detailed history I clung multiple ultrasounds. I had multiple issues. He had no idea of my history or medications. He insisted I was not post menopause, even though I have been almost 3 years, which was in my records along with 3 medical tests confirming my status. He did order a CT scan but even with my calling his office and my insurance, they denied my test as he didn t submit medical necessity. I went to Hershey GYN. They ordered an MRI, which was immediately approved because they ordered it correctly. I had one surgery and am still working on two other health issues. If his lack of care wasn t already inexcusable, several higher up dictors all state I was given appropriate care. If appropriate care means throwing his hand in my face and saying don t interrupt me when I tried to correct him several times and not preparing or listening and not knowing how to order crucial tests??? If you care about your health, DO NOT see Dr Faizon - no don t go to LGH Family & Meternity Medical!

Behavioral Health (a.k.a. Mental health) department needs a complete overhaul. I have been several times with my family member over the years and never had a positive experience. The staff are lazy, judgemental and unprofessional. I would love to post a picture of what the space looks like -nothing like the nice lobby pics others have posted but cell phones are not allowed. Think jail cell...a truly awful place. Why not provide a nurturing environment for people who need calmness and reassurance? Why are people with diseases of the brain treated like it is their choice to behave this way. This department lacks compassion and is disgraceful.

Horrible service sat in the waiting room for almost four hours to be seen. Finally got seen and the dr completely ignored me. So now I will be paying again to go somewhere else get the same thing that should have been done here. I will gladly be driving to Paoli for now on atleast they will actually solve the problem.

very arrogant bec they got the UPENN badge on their name however, it is not even close to PENN so you keep up with their ego for no reason whatsoever. Wanna PENN treatment, go to the REAL Penn.

General Hospital in Lancaster PA. In the city. Older but maintained well. Helpful, thorough, and knowledgeable. I had to go here because none of the local area hospitals provided what I needed. I went in a medical transport which enabled me to not worry about parking. I had to go to another place in the end because they opened up a new Cancer Institute. That's the place I actually needed.

cant even put an iv in correctly, now i have a huge bruise on my arm and fluid under my skin

Very good hospital. My aunt is in and the facilities and staff are top notch. Highly recommend. Always clean, nice rooms and comfortable for a hospital

The last time I was seen in er, I needed "comfort meds" whilst morphine withdrawal. I was treated with such contempt and disgruntlement. I was polite, patient, and persistent. The doctors I saw were knowledgeable and compassionate. It is the nursing staff that are miserable. But that depends on many different variables.

I wouldnt step one foot in this hospital. Pretty sure the doctors at this hospital got there degree from a cracker jack box. Husband was admitted three times only to be sent home and told he has pancreatitis. York Hosptal admitted two days later and was told within 2 hours cancer on his spine.

Staff was great, the medical service was quick and awesome, loved the AC. If I ever got hit by a bus I d come here again. 10/10

Centralized call line to contact doctor, on hold for an hour now. This is unacceptable!

This place is disgusting. Its full of fresh out of school nurses and doctors who got their degree out of a freaking cereal box. They have no idea what they are doing. They dont care whats going on with you, they just want to slap a diagnosis on you and call it a day no matter how wrong it is. They would call cervical cancer a bad case of cramps. I watched a very old lady with dementia try to leave her room, the nurse took her for a quick wall and then grabbed another nurse to drag this woman to her bed. They werent gentle, it looked as though they threw her onto her bed. She just layed there. Then they went out and turned the corner to stand there and poke fun at how much of a handful she is and its no wonder her family left her there. They dont listen to their patients, they dont care if your in pain or you have questions. Nobody is there to help you. This is the kind of place people go to die. The building isnt the problem, its a very clean and beautifully built facility with a calm atmosphere, its every last one of the rude and ignorant staff out to humiliate you and laugh at you and make you feel like you have nobody to depend on if your sick or need help.

I tried entering through this entrance door today at 3:24pm trying to access the pharmacy that i accessed earlier through the pavilion. I was not screened or stopped through pavilion. I figured the James st side was closer to the pharmacy. As Im walking to these doors theres a guy and a girl who walk in front and were not stopped. As soon as Mary saw me get to doors she asked what i was doing there. I told her i need to pick up my daughters prescription that i dropped off. Mary proceeded to tell me I was not allowed inside the pharmacy to begin with earlier and that i was not allowed to enter the hospital. I asked if she was security she said no so I told her to mind her business. As i keep walking another woman passed rt on by us and was never stopped. I asked her why is she giving me a hard time when others are walking in normal. She kept yelling mam you cant go in there. I kept walking past her she raised her hand to place it on me I looked at her in shock and told her keep your hands to yourself. She followed me and left the front james st door unattended. I told her you followed me in here while on door patrol because i need my daughters prescription but the same door you pick and choose who can come in is left unattended. I get to the desk and tell Eric W. what happened outside with Mary. Mary comes in now wanting to see my daughters name and d.o.b as i have to give it to Eric for the pharmacy to bring up front. So now im asking her for her name since she feels its ok to leave the door and mind my business and my daughters information Eric is asking for. She nows knows im serious and done playing with her and the show she made in the lobby. I keep asking her name she doesnt move from the counter. She walks away and goes back to the door. My daughter calls asking if everything is ok and i see her walking back in peeking at me so i walked over to her again and asked her name. She walked up to Eric pleading Eric to call security. So Joshua comes and i ask security joshua to give me her name since we're all violating hippa laws with medication involved names and d.o.b. Joshua keeps talking to Eric and another security came he said u dont need her name just go. This woman Mary James st entrance picked and chose who was allowed in. Even told me the pharmacy was closed and that i wasnt allowed in. Then followed me inside left the door unattended and got to hear my daughters info. I was denied her name from Mary herself and security the one that works with Joshua. On 9/8/20 at 3:24pm. Eric and another guy behind him handled it very well but Mary kept leaving her door unattended to be nosey and to make sure i didnt get my daughters meds. When i told Eric he said no mam i can screen you and we can call the pharmacy to bring your meds down. She made a whole show for no damn reason. I still got my daughters meds. She really told me the pharmacy and hospital are closed as people were walking in before me and with us.

Edit:Lgh did contact me and claimed issue was taking care of but im still leaving review incase someone has a problem again with Mary or Security officer that protected Marys name so i couldnt report her. This is the only hospital in the city and this shouldnt be allowed.

While the wait time at the main hospital emergency center has been slow in the past, the care is top notch at the main hospital, health campus/suburnan pavillion, & womens & babies center. But as with all medical care everywhere nowadays, you or your family must be your best advocate in following up with all health care.

Avoid! Their facility charges r ASTRONOMICAL. Be warned

The hospital is AMAZING, I work there, but it legit is an incredible hospital. The best PA has to offer!

I was transported to LGH by ambulance. I was in ICU for about 6 days. I recieved good care. It was when I was moved to the 4th floor, things changed. The day shift was very good and attentive . The night shift was horrible. After 2 days I was transferred to Lancaster Rehab. A very precious painting that was given to me as a gift, conveniently did not make the trip to Rehab. I reported the painting missing, but nobody seemed to care. I never saw it again. I am very upset, so because of the lack of concern I give this hospital a 3. If patients have to worry about their belongings instead of getting better, then there is something seriously wrong with the employees of this hospital.

Best Cardiologist and Thoracic surgeon in Lancaster county!!! Hands down best staff and cutting edge facilities!!! Love the Penn Med group and their local level of Excellence. LGH is the county's premium hospital.

It always seems like they are in such a rush with EVERYTHING and care about nothing but making money! Last year in August, my husband had a very serious case of the flu that was about to become pneumonia; with a temperature of 105. He could barely walk, talk, and stand. My dad and I brought him to the ER and they took him in about 15 minutes. One of the nurses were VERY rude to him because she was checking his tonsils and he was about to vomit and she said "I barely checked you". I told her she didn't have to be rude and that he has a sensitive gag reflex. After that, he was there for two hours and they just put fluids in him and scheduled prescribed meds that DIDN'T EVEN WORK. They didn't even try to lower his temperature. It was a waste of money prescribing them. I spent a whole week lowering his temperature and turned out Tylenol for arthritis lowered his temperature IN THREE DAYS! These nurses could honestly be more considerate about their patents instead of making everything quick and acting like it's not a big deal.....

This will be my for time at Lancaster General Hospital as a new patient I m having my wisdom teeth out there I might have to stay the night because I m having major surgery done on my mouth the oral surgeon is doing bone grafting.

I feel like a number not a person every time I go
Nothing warm and fuzzy about Lancaster general

Been here over 4 hours and haven't seen anyone except a nurse and the inside of this room.

Great hospital! Very helpful staff! I only give 4 stars due to it being in a not so nice town. Other than that, i recommend them if you need medical help.

This place is horrible. I ve used this hospital all my life. Time to change. The place is dirty, the care is horrible, and all the staff are extremely slow!
Last year I came in with extreme pain and high fever and they sent me home saying they couldn t find anything. 3 days later I went to my family doctor and found out I had pneumonia and lymes.

Doctor was rude and refused specialized testing from other doctor

I had the best care, today, in the trauma unit. Thanks, doctors, nurses, pa.

We're do i start from the front desk to the doctor the nurses were ok ,maybe not they didn't rap my wife head injury. requiring 7 staples.

I was in the CDU part of the ER last night. Had an awesome team of caregivers that included a young lady named Anna who I was fortunate enough to have as my nurse. She was phenomenal! The entire team was friendly, caring, helpful and just made me feel more at ease during a time of physical distress for me. The phlebotomist was the fastest,most proficient phlebotomist I think I ever had do a blood draw on me. They all worked as a team. The attending doctor had a very good bedside manner that gave me confidence in him.
Throughout my whole stay, my nurse, Anna, never "dropped the ball" and was my advocate the entire time I was there.

I went to the urgent care and felt a little patronized because I didn't have a primary healthcare doctor yet in the area. Then I was referred to the ER. Lots of waiting in what looked to be a depressing environment. Fortunately when I was being treated the nurses were very pleasant and patient with me. You will get nickel and dimed though.

Worst experinces(plural) ever. My insurance pays for a free physical per year. Both times they billed as regular appts because i brought up a health concern. Apparently when asked Do you have any concerns?, ask for a list of items you can talk about. Even better yet find a competant health service.

Unattendant nurses. Apparently the nurses button will do little to no good even when your in ICU.

6 hrs in the er for a knee brace was told id need a pelvic exam that they waited til i was there 5 hrs to ask me about it i ended up walkn out then the nurse had a nerve to slam down my papers for me to sign needless to say ill neverrrrrr go there again

My son was admitted to Peds on 8 Fredrick and i want to say that everyone on the floor was extremely respectful and attentive.. They not only attended to son but made sure to ask me if i needed anything and provided coffee when needed!! The doctors were on point and the PCAS and nurses were so sweet.. Thank you for making this experience a pleasurable one!! The Child line staff made him feel comfortable and they interacted with him.. Thank you LGH.

I have worked in previous hospitals that I really had a hard time enjoying. I absolutely love working for LGH. I was heartbroken to see so many bad reviews about this hospital because I find it so wonderful. For my work (PtCA), I float between all the floors in the hospitals and work with many different staff. I am amazed by how much everyone cares about patient wellbeing and safety. For anyone that is considering working here, DO IT! The teamwork and positivity on almost all of the floors is amazing and I have never experienced it before. I am excited to go to work each day because of the environment that LGH employees have create .