La Honas (Chambe d'hôtes) Reviews

Just visiting. Everything clean and staff friendly!

This was such a wonderful place to stay. Top notch customer service with an outstanding staff. Food like no other with the freshest of the fresh. If you stay in Santa Monica do yourself a favor and stay here. Any issues you have they will smooth it out and provide you with a phenomenal solution. Hats off to your front desk staff they are truly amazing. Special shout out to Wheeler and Garrick at the desk in management. They helped tremendously in making this an awesome vacation. Worth bringing our whole family back next year.

Discriminatory to disabled persons, really rude and inept staff made me feel humiliated when I paid a thousand bucks to stay there for a weekend. Discriminated against myself and fellow guests, also after flying 300 miles for a cat and asking for a cat or general pet store, Marcos at front desk sent me 20 minutes away to a dogs-only shop where I couldn't get the ONE item he said they had! Don't waste your money. Stay ANYWHERE else.

It was pretty mellow this past Sunday very clean though.

Great location in Santa Monica on Ocean Avenue. Stunning vistas and views. Gorgeous pool area with super curteous and helpful bar service (slow, though). Loved the Lolabo ameneties in the room! I'm sure it depends what room you stay in, but certainly felt that the rooms themselves were nothing special, especially given the hefty price tag. Bungalow, the bar/lounge on the property was an awesome place to be at night, but I would venture to guess it can bring a lot of unwanted noise to those guests in rooms facing the club. Members of our party had to wait 2+ hours for their rooms to be ready, even though we arrived after check in. And when they did finally get their rooms, their luggage was delayed. Expected more from such a reputable and "prestigious" property. Overall, really spectacular grounds & hotel. The property itself is very luxurious.

There was a great ocean view, and the figs we great. The service was mediocre however.

The room lacks storage the breakfast is 100% American I do not recommend breakfast for Europeans and is very expensive too bad for the rest the staff are kind and helpful

What a great hotel. What wonderful customer service.

It is a spectacular place for a few drinks. Definitely a very popular place, always full of people from early! Portable but decent bathrooms.

Good location, ten minutes walking to the beach. Beautiful hotel, nice rooms and swimming pool. Friendly staff and delicious food!

A little old the hotel and it shows in the rooms but the location and the bar The Bungalow are incredible. I would go back without a doubt. Good service and although I would like more modern rooms for the price they are not that bad.

Classic Santa Monica spot. Good vibes, nice place. The drinks are too expensive, but that is to be expected I suppose.

Great crowd and location right next to the beach, I would recommend trying it out.

A little over priced and over rated, but they make an amazing Negroni which made up for the shortcomings.

GORGEOUS. Was VERY happy here. We were given a corner room with an incredible view of the city, the service was wonderful and the staff friendly. Will definitely stay here again!

Very luxurious and walking distance from beach and restaurants and shops

Absolutely the best massage I have ever received. Kerry is absolutely World-class. Emily at the front desk is super friendly. The massage I got was so good I decided to book twice in one week. The fairmont is not inexpensive but for me it's worth every penny.

Had a nice stay. Service was great. Restaurant was incredible.

The place itself is very nice. Its one of the quieter places i would say, but that for us personally as a family was perfect.

TLDR: avoid this hotel if at all possible.

Will never stay at a Fairmont again, and Michael Dell (Dell Computer) should be ashamed for running this hotel, which is being planned for demolition and replacement within the next couple of years, with skeleton levels of investment.

Problem after problem, from reservations that somehow landed at the WRONG HOTEL which we only caught via close read of the email,

-Rooms and bathrooms VERY small, beds
without fitted bottom sheets yet poorly tucked in flats,
- limited pool space, men s spa/fitness center locker room and sauna closed for renovation,
- windows so old and thin that even from 3rd floor you could hear Marco, polo at 930 pm at night. Also swore there was no UV filter because room would get HOT if shades not closed during day....and only single heavy curtain not two.
- front desk ran out of LA Times at 7:30am on a Sunday, $50 for overnight parking, they lost my moms car and she had to wait half an hour for the valet to find where they put,
- The Bungalow on property is basically a nightclub and very bridge and tunnel at night,
-set the thermostat to 63 because I need to sleep cold and it wasn t anywhere close to that, the useless android tablet in the room was pointless and would light up randomly,
limited staff in lobby lounge, and no luggage cart when I checked in, no ramp up the 10 stairs to elevator section from lobby to pull luggage.

Dell s Four Seasons Maui is one of my favorite hotels, but we paid over $600 a night for the Fairmont and this is completely extractive, would not pay $200.

One of the benefits of a billionaire owned hotel is they don t need to nickel and dime but that s exactly what they are doing here since they know the hotel will be knocked down soon.

SO never staying at a Fairmont again that s for sure. Oh and SHIT WiFi!

The place is a spectacular view you go inside and its like you entered another realm, such a beautiful place!

Came to the Fairmont for an internal meeting. Great meeting space and snacks for the day. Also we had a private bartender for happy hour. The staff was very attentive and made for a great day. Good times!

Very nice resort, the suite is very roomy and clean

Beautiful facilities, wonderful, charming and helpful staff. Amazing dinner!

Incredible hotel. We have stayed here on 2 occasions and both times we were amazed by the quality of service. Both of the rooms we stayed in were modern but had classical California touches. Fig restaurant is not to be missed and their pool is lovely for a quick dip to cool down. They also have a small fleet of bikes which are loaned out to Fairmont Presidents Club members.

Delicious margharita
pizza, meatballs, 3 tacos
Hood service, nice ambiance by fountain, superior ladies restrooms.

Very comfortable place. Many rooms have ocean view. Restaurant is very good. I always enjoy the stay here.

Went to a lovely Women breakfast here in a very large ballroom. It was quite lovely however the even was scheduled to start at 7 am and the room wasn't done getting set up when we arrived.

One of the best hotel and bungalows becoz their is nothing possible to achieve the good goal

Enjoyed customer service at the Bungalows every time I go there.

Staff were great, even though the kids and I walked around in our swim suits a lot .

Such excellent service at this hotel! Came here for business and the accommodations have been superb!!

Nice hotel with a pretty view. Rooms were pristine, but they forgot the extension cord on the desk. The bathroom felt small for a suite. Its central to many fun locations in the area.

Sexy hotel right across the street from ocean & great service. Fig the restaurant is excellent

Great breakfast service freindly and knowledgeable staff .Place seems busy. There is a club connected to the resort that played loud music until about 2am and my room was high up.

Concierge was awesome. Love the servers and bartenders here. (But not the exhale staff... u guys suck)

Very rude staff but I think that the view was amazing. Also the rooms are big but I found 3 bugs in the bathroom

I trust Paco with everything above my shoulders. Hair? Check. Face? Check. Beard? Check. Holding a straight razor to my jugular? Check. When it comes to making you look your best, no one is better than Paco!

We have been to Fairmont many times, but the house / hotel was totally overwhelmed with the guests and the normal demands, everything in the outside area around the chairs / tables was dirty. The staff was overwhelmed and unfriendly. Our two rooms were very far apart, although we had already booked and paid for months ago.
A bit impractical as a family with children.
The facility is beautiful, the staff in the service and at the front desk very, very unprofessional.

The staff at the hotel is amazing. I had lunch at The Fig restaurant. Food was delicious and relatively priced well. The rooms are too expensive for me, hopefully I would be able to stay there one day.

The employees were on strike and woke us up at 6 am each day. We paid way too much money for a lack of relaxation.

This hotel is beautiful and feels very upscale in the common areas (pool, lobby, etc) but that quality does not carry through to rooms and service. We booked a suite for a special occasion and were disappointed with the quality of certain things - requests ignored until we called several times, uncomfortable linens and bed, general feel of a pricier room.

Many staff members we worked with in the lobby were exceptional and the food at Fig is great, so overall 4 stars. If you're looking for luxurious rooms I suggest you look elsewhere in this price range.