TLDR: avoid this hotel if at all possible.

TLDR: avoid this hotel if at all possible.

Will never stay at a Fairmont again, and Michael Dell (Dell Computer) should be ashamed for running this hotel, which is being planned for demolition and replacement within the next couple of years, with skeleton levels of investment.

Problem after problem, from reservations that somehow landed at the WRONG HOTEL which we only caught via close read of the email,

-Rooms and bathrooms VERY small, beds
without fitted bottom sheets yet poorly tucked in flats,
- limited pool space, men s spa/fitness center locker room and sauna closed for renovation,
- windows so old and thin that even from 3rd floor you could hear Marco, polo at 930 pm at night. Also swore there was no UV filter because room would get HOT if shades not closed during day....and only single heavy curtain not two.
- front desk ran out of LA Times at 7:30am on a Sunday, $50 for overnight parking, they lost my moms car and she had to wait half an hour for the valet to find where they put,
- The Bungalow on property is basically a nightclub and very bridge and tunnel at night,
-set the thermostat to 63 because I need to sleep cold and it wasn t anywhere close to that, the useless android tablet in the room was pointless and would light up randomly,
limited staff in lobby lounge, and no luggage cart when I checked in, no ramp up the 10 stairs to elevator section from lobby to pull luggage.

Dell s Four Seasons Maui is one of my favorite hotels, but we paid over $600 a night for the Fairmont and this is completely extractive, would not pay $200.

One of the benefits of a billionaire owned hotel is they don t need to nickel and dime but that s exactly what they are doing here since they know the hotel will be knocked down soon.

SO never staying at a Fairmont again that s for sure. Oh and SHIT WiFi!