This hotel is beautiful and feels very upscale in ...

This hotel is beautiful and feels very upscale in the common areas (pool, lobby, etc) but that quality does not carry through to rooms and service. We booked a suite for a special occasion and were disappointed with the quality of certain things - requests ignored until we called several times, uncomfortable linens and bed, general feel of a pricier room.

Many staff members we worked with in the lobby were exceptional and the food at Fig is great, so overall 4 stars. If you're looking for luxurious rooms I suggest you look elsewhere in this price range.