JW Marriott Desert Ridge Review

Had a lovely evening celebrating the Festival of Trees.

Great staycation. Nice rooms, great staff, fun pools. Lots and lots of events for kids (water balloons, s'mores, ping pong, jumbo jenga, and tons more). We will definitely be back for another staycation.

Amazing resort with multiple pools and a wonderful lazy river. Very nice conference and meeting rooms, delicious food, great gift shop, relaxing spa and Starbucks. The restaurants in the resort are also fantastic, as was my room, and all employees were pleasant and helpful. I had a very positive experience here!

Good service! Loved the pool and lazy river! Great experience for a staycation

The service here is amazing! The front door staff are always smile, will give a high-five and plan with children while adults load the car. The front desk staff helps in every way possible and the wait staff is also wonderful. The resort itself is beautiful including the rooms. But even as beautiful as the place was, the best part was still how wonderful the staff was! I want to go back!

Gorgeous resort and golf course attended an event in the ballroom for 1,000 guests and food service and parking was wonderful for this large scale event.

Amazing place! Quality service and spectacular amenities.

Celebrating our anniversary in pure luxury and style!

The conference room was prepared comfortably and relaxed during the company presentation.

Great resort for business functions. Layout was great and gym was experience was ideal. I would have liked to have participated in some of their fitness classes but they didn t work with my schedule. Also went across the street to a really cool downtown strip. Also mall nearby if you forgot anything for your trip. Sunrise/set were awesome and and golf course was spectacular!

In past years we've gone to view the Christmas displays at JW Marriott. NEVER again. Not only was the display unimpressive, you basically cannot bring a car on the property without paying for parking. When we were there the lot had a lot of open space and a car was behind us and we couldn't back up. I will not ever go back or promote this local business to friends. We asked about validation but they only do that if you buy something at their bar or restaurant. If you're going to promote a Christmas display, mention the price of admission (parking). It would have been worth it if the display waa nicer. I will NOT be back. Ever.

Decent to good food and drinks. Staff always seems busy somewhere in the bar. Prices are ok.

Loss prevention might be their weakness. Left my one of a kind, hand sewn neck pillow from China. Wasn't turned in and no one really cared much. Very frustrated. This pillow cannot be replaced. About to cry right now. I will basically never see my unique pillow again.

The areas were neat and clean. The event was very professionally done.

Awesome atmosphere and great food and service at Roy's restaurant

Great pool with Lazy river. Nice restaurants. Kid friendly.

Excellent resort! Great location and beautiful views.

Amazing staff - from the valet attendants and bell hops to the concierge and housekeepers, everyone was accommodating and so helpful. We stayed here for a bachelorette party and were so amazed at how beautiful the grounds were. We live in Phoenix and had never been to the hotel before, but were very impressed with the view. I'd stay here again for sure - its great for couples, small families and groups.

Great food, went on over to Roy's for dinner on mother's day. Removing a star because the table wasn't ready in time when we got there even though they made us walk to it.

Beautiful hotel, excellent amenities & staff, great food, lovely pools and spa; can't wait to go back!

Absolutely beautiful facility. Staff is AMAZING. My only complaint is that the sweet potato fries at the Stone Grill weren't hot either time I ordered them.

Very nice resort. The room was nice and had an uodated bathroom area. The golf couses were fun, but not championship caliber. I wish there were more options for breakfast.

Golf course (Faldo course) was in good shape for the middle of the summer.

Great stay, a bit pricey, however, staff were friendly and helpful

Stayed overnight. The lazy river was relaxing. Pool was awesome along with the casita. Dinner was good and brunch was top notch. Views were nice and customer service was on point

Awesome place to stay...food was good and fresh..again awesome.

The staff took great care of us at our conference! The food was great and the place is beautiful.

We went on probably one of the busiest days of the year and still had superb service at the pool. Nick bartended for us all day. He was so helpful. And makes excellent cocktails. A young woman who was the supervisor I believe helped me with my special needs children by taking them into the restroom and helping them change into their suits. They are too old to come into the mens restroom and I had my four year old with me. She turned what was inevitably going to be a stressful situation into a stress free day! I couldn't have asked for a better father's day.

Fabulous brunch buffet in a beautiful setting. Desert oasis!

Lovely resort. The spa treatments were relaxing. The JWGriffin club is worth the money. Good restaurants even if you are vegetarian. We managed well with an omnivore and a vegetarian. Great views and pools

Fabulous place to take the family or for a romantic trip for 2. Lots to do and the staff is the best!

great property huge! great help everybody who works there is extremely helpful. just ask you wont hear no.

Parking was not convenient, and drinks were not allowed at the pool unless purchased through the hotel which gets very expensive very fast

Visited the JW Marriott for a work event. The large volume of participants was handled well by the staff. The ballrooms were clean and well maintained. There were a few technical issues, but the staff was readily available and able to assist.

For the person who was kicked off the grounds because he was walking his dog while waiting for his wife having lounch with her friends...
When you go to a five star place... Leave your frickin
dog home!

Really well maintained. Nice golf courses. Pricey food. We had to remind them about the $100 credit at checkout which was was annoying. Golf made it worth it.

Another great stay! Really great place to have a reward night! Huge water park/hot tub area. Lots of aminities and great service! Plenty of options for on-site dining. Unfortunately all the times we've been here have been short stays on business, so we haven't been able to enjoy everything. Will be back!

I stayed here for a conference. This place is beautiful and massive. They have a lazy river, great food, and there is a shopping center just steps away. The staff is friendly and attentive.

Can't believe no one understands what a solid latex foam pillow is. Been fighting junk pillows for 3 nights.

We traveled to the JW Marriott in Desert Ridge mid February for a weekend getaway. The weather in Phoenix did not disappoint! The pool area and lazy river was crowded by noon. I attended two totally exhilarating spa treatments. We enjoyed our dinner at the famed steakhouse in the resort. My favorite part of the meal were the delicious pork bellies. We took giant pieces of cheesecake back to our suite for dessert. The next morning our brunch was one of the best meals I have enjoyed away from my own kitchen. Definitely go to relax, enjoy the best Arizona has to offer, and splurge on yourself.

I was only on site v fire 2 hours for a company event but the staff was friendly and helpful whenever asked and very professional and nondisruptive about the work they were doing within the groups (like taking out the trash or bringing in refreshments)

A very clean facility and an overall very nice place. Everything extra is considered "upgrades" here and they charge more for these services (spa/sauna,specific pool areas etc.) The gym was included with my stay and has alot of good equipment.

Beautiful facilities. Lots of amenities including golf, pool, fitness center, childcare and walking trails. Good restaurant options on property. Lots of friendly staff providing great service

The grounds are beautiful and the Easter brunch is extravagant.

Get the prickly pear margaritas. They are delicious and worth the $$$ for one. We make them now at home for any friend or family gathering. We enjoyed our time at this location. We stayed in the villas but did come over to the hotel pool and got a Cabana for one day. I loved the atmosphere of both locations. The food at the bar area was good. The pools were very nice. The earlier you arrive the better your seats will be. We really enjoyed the center area at the villas where you could play games and grill. We will be back for sure.

If you have four people in your family and are trying to get a suite, I would stick with the standard room. Even though the suite has a king bed, and the biggest bathroom ever, the pullout bed is just springs and a sheet. It was really uncomfortable for the kids. Other than that, the pools are great and the lazy river there is so great for the kids or relaxation. I recommend staying here for a vacation getaway.

I was at a conference. It was nice but typical of any other conference

Very nice hotel with great pools and amenities expected with the JW Marriott brand. That includes JW Marriott pricing too.

The best spa in Phoenix/Scottsdale imo and I have been to most of them. Love the pool, the spa set up and nice attentive staff. Great location too I can ride my bike there.

A little out of the way, but worth the drive. Beautiful grounds and resort.

Excellent Faldo & Palmer golf + tennis + pool + gym.

Our stays was wonderful! Beautiful place with an excellent staff

We attended a banquet for 600 and were very impressed with the venue, food and service. Everything was excellent!

Beautiful venue. There for Gabriel's Angels breakfast.

Best Resort we've ever stayed at & it was because of the amazing staff. Except for one kind of snotty bartender in Roy's Restaurant on the night before we left, the staff @ JW far exceeded our expectations.
The little girl in me couldn't get enough of the Lazy River floating pool I will go back for that

Big place. Food was good. Rooms are very nice. Great place for a big convention.

Wooow!! What an awesome weekend! Shout out to Zeke for making my daughter's bday an amazing day. This weekend was more than what we expected! The rooms are incredible, the property is well kept and gorgeous. The staff here is so kind and willing to help with anything! Best hotel ever!

Everyone very nice and accommodating. Place is great and beautiful

One of the best hotel in town. This hotel close to 101 and 51 freeway. This is one of the five star hotel in Phoenix Arizona. From airport to the hotel cost you $55 to $60 in taxi cab. This hotel have a golf course. This hotel room was very very nice. I love this hotel but it's a little expensive. For the corporate meeting is very very good place.

Great food and the Griffin pool is amazing...yummy food and the service is top notch.

Excellent! Beautiful! I went there for the Cancer Survivor lunch on Friday, 10/5/19. The staff was unbelievable. The Jamaican server set a great example on friendliness, professionalism, and someone who genuinely enjoyed his job. Food was also delicious.

Clean rooms with a nice but limited room service menu. Great golf course, but due to AZ heat, you won't use it much unless very early in the day. Large and well managed conference facilities.

Rooms were great, lazy river was nice when it wasn't jam packed.

Staff failed to clear my dinner plate, while my table all had their dessert. We had to flag wait staff down to remove the plate. They dropped the dessert plate abruptly in front of me. Causing the person next to me to look over and up at the wait staff. It was as though I had caused an inconvenience to them regarding them failing to clear the plate. My fork had been placed in "I'm finished position". It was obvious I was no longer eating. We were with the small medical group.

Enjoyed the clean amenities and attentive staff. Looking forward to our next stay.

Had a great time. Awesome place to have a company dinner or just a night out.

Very upscale. The rooms are spacious and luxurious. I was very impressed.

Excellent service, amazing food; I would highly recommend the resort!

This is a very beautiful hotel with an amazing pool area and views from every room. It's a huge hotel so hopefully your room isn't far from an elevator.
Also don't get the buffet breakfast, I know it sounds like a good idea, but it's a lot of money for a very unwhelming spread. It's way better to just order from the kitchen.
The bar has a lot of good appetizers and a good place to stop before you go out. It's a bit far from Scottsdale but if you're looking to get away then this is a hotel for you. The staff is also very nice and helpful.
They have new racquetball courts that seem very fun. Wasn't able to check it out but looks like a great afternoon activity.

I went to the lobby bar for some drinks and apps. Istvan was the bartender and he did an excellent job.. very knowledgeable