Jakprints hasn't dropped the ball at all for us. T...
Jakprints hasn't dropped the ball at all for us. The printing, the turnaround, and especially the customer service (looking at you Lindsey Gore!). You guys rule. Keep it up!!
Jakprints hasn't dropped the ball at all for us. The printing, the turnaround, and especially the customer service (looking at you Lindsey Gore!). You guys rule. Keep it up!!
Jakprints has been great to work with! They always come through on my printing needs wether it be business cards, stickers, hangtags etc. Dave helped me on my last printing project. He was super helpful and responded quickly to my emails.
We love our stickers. This is our second time ordering from you guys and we could not be happier. The product is of high quality and last under our customers outdoor conditions and fun lifestyle. We also can not say enough about the turn around time. Fast and efficient. For the amount of work that is done, it should not be as fast as it is. We are super impressed every time. Thank you for everything.
Fungelic Designs
I have utilized Jakprints services for the past six years. I always receive fantastic service. The staff communicates well through every step of the process; From placing the order to picking up the final product.
A model local business.
Great experience! Would recommend Emma White @ Jaksprints any day of the week! Top-notch customer service and product! A++++
Jakprints is far superior than any other company I've ever worked with for my printed material needs. I've been a loyal customer for 7 years and have submitted 20+ projects with them. Their quality of work and customer support is phenomenal and has been very consistent over the years. Their representatives do a tremendous job in making you feel 100% confident with the outcome of your project before moving it into production. Every time I see a Jakprints box at my doorstep, I get just as giddy as a kid on Christmas morning! Even in the rare case that something goes wrong during production, I've contacted them after the fact and they've taken complete care of it. I give Jakprints a lot of credit for my success in building the brand for my music all thanks to the outstanding work they've done in printing my stickers, shirts, flyers, sweatshirts, beanies, postcards, and banners. If you're looking for an honest, reliable, and hard-working team of experts to handle your next printing project, look no further, Jakprints is the best option.
Jakprints has been such a pleasure to work with on three orders in the past two months. Love being able to submit files online but also have people I can call with questions. Also loved the free shipping!! I will certainly use them for future printing needs.
I've been using Jakprints for a few years at least for my business cards. The price is great, quality is great and I highly recommend them!
Very helpful with placing the order and the turn around time was only a week for 1,000 stickers. Would recommend.
Did everything I asked, great quality! Love it. Thank you!
Great quality and super fast shipping! Got it before our deadline and quality was good! Customer service is on point! :)
Great customer service, great products. Special thanks to Jessica Jalowiec my account rep. My client is extremely happy!!!
We worked with Nadia on a conference sponsorship, including print materials, T-shirts, stickers, and hats. She really went out of her way to ensure everything worked for us, and the quality was great. Looking forward to working with Jakprints again!
Best customer service on Earth. Great products, turnarounds and very competitive pricing. Alot of great deals and very supportive of the creative community. Circle of Trust!!!
I have used Jakprints many times for different projects - business cards, stickers, vinyl banners, and postcards. I have been satisfied every time with the quality of the items and friendly/responsive customer service. Thanks Jakprints!
I order from Jakprints twice so far and had a t-shirt re order with a few changes.The representative Linda F. was great when helping me ! She was able to get my order rushed without any extra cost to me. Will do more business with Jakprints because of the great experience!! Thank you !!!
Jakprints did a great job with both of our orders and Bob Farley, our rep., took care of every detail and let us know that our order was on the way. Thanks for great service!! We'll be back ;-)
Jakprints was easy to work with and delivered our sticker sheets quickly. When I called with a minor quality issue, they agreed to reprint them without any hassle. Karie Scroggs was extremely customer service oriented and moved the process along smoothly. Thanks, Jakprints!
Excellent customer service. Really appreciate how easy it is to get in touch with Jakprints and how friendly and responsive their service is.
Oh man what can i say...CUSTOMER SERVICE, PROMPT FOLLOW UP AND COMFORTABLE PEOPLE TO WORK WITH!!! I spent 2-3 weeks working with another company who were just dragging their feet and then one night i came across JAKPRINTS and the heavens opened up and the light shined down and said Speak with August and all the wonderful crew at Jakprints, They will set you free!!! My worries on my deadline were over as they were very quick to establish my account info, make edits, and give me a ship date all within 48hrs. They are fast, kind, and artistic, and have a facility and team that works. Also go to their (about us) section on the website and watch the video, it says it all. I'm very appreciative of the Team at Jakprints!
Fabulous customer service, BJ made the purchasing and setup process so easy! Looking forward to receiving the final product!
Printed exactly what I wanted and needed. Top quality!
They went out of their way to make sure that my first order with them, hang tags for my clothing brand, arrived on time with very short turn-around time. Their help and quick response got the tags done on time, and looking great. Highly recommend!
This website is great. Craig Winzer was a huge help to print my friends giant face on a giant t-shirt.
Katy and her team put a lot of time and efforts into a T shirt product for me. She went above and beyond to ensure my shirts came out exactly how I wanted them. She was very easy to work with and the quality and price was amazing. I love the tshirts and the experience I had with Jakprints!
The customer service team + printing team were really helpful and insightful in bringing my client's brand stationary to life. Even went I went into proof each piece, the atmosphere was very inviting and the staff was very helpful. I'll definitely be working with Jakprints again in the future!
Always heard about this place but never tried it out. Rachel was incredibly helpful and the turnaround time and final product were magnificent!
I got stickers from this place for my band Naming the Fallen. Great quality! Mason helped me. He was very nice. He let me know exactly what sizing and options were available in my price range. I would give him five stars but the box was shipped with a dent so the company only gets 4. Mason, if you see this, thank you so much. Maybe we could get a drink sometime?
Excellent company to work with. Quick turnaround at an affordable price point.
I m highly upset my professor recommended this company for a project and I had high hopes. The medium fits like a XXL and is formless the arms are not proportionate. And the design is smudged. It s smudged and faded. I m heart broken and do not see myself ordering here again anytime soon.
Incredible service, incredible products, incredible communication- they helped me every step of the way with a very specific order I had that I really only partially finished myself, they resized it for me and even helped adjust the color because I am pretty graphically challenged. Any questions I had (and I had many) were promptly answered and they even called a couple times to double check on some preferences I had regarding my order! Oh and the quality?? Phenomenal- I just got my labels today and they are outstandingly professional and gorgeous. Very high-quality. They gave me extras too! I cannot recommend them more highly!! :)
High quality prints with a great turn around time and price points.
Jakprints is awesome! Super simple ordering process, great prices and awesome customer service from Karie. Thank you!
These vinyl stickers I ordered came out looking great!
I was a bit confused at first trying to properly upload my design, but I talked to Karie and she was a great help. Shipping was super fast, too! I will order more from here when we run out.
Very happy with the service and quality of Jakprints. Fast, efficient and affordable. The team was very responsive to our needs and short turnaround window. They made it happen!
It's always a pleasure using Jakprints for my full color printing needs. they are always helpful and thorough when it comes to prepping the artwork for final printing. If they have questions they contact you before the job is printed. They always are consistent in their quality and deliver on time.
I'm a designer and I can atest to Jak Prints being best! They have always delivered on time (even on rush orders) with great quality products. I trust that my designs will be executed perfectly every time at a competitive price point.
Kudos to Ashley E. and her team for great customer service and making the process smooth. It's always great to work with her and seeing designs come alive into a tangible object :)
Thank you!
Been using their services for years, and they are awesome! Really competitive pricing, especially when you consider product quality. Friendly, fast and they do the job amazingly well! Big thanks to Sara L., who helped me get my order to be just perfect.
I love the work Jakprints have been doing you guys ROCK Special shout out to Jasmine Andaya your The Best
Sticker packs and postcards for days! You guys did an amazing job with these products. Your staff was extremely helpful, a trait I've come to expect from several jobs i've printed with Jak Prints.
Nadia is great to work with and extremely encouraging as well. She's become one of my favorite people. If you're looking to create some products and need a printer that's more of a partner, I strongly encourage you to look into Jak Prints.
Super quick turnaround and great products. They're pleasant and professional, even with small runs of products.
Quick turnaround and good quality on business cards. For quick orders would happily use again. Process was quick and easy and good followup from company.
Jakprints is the BEST. Working with Linda on my big T-shirt order year after year is an absolute pleasure. Our latest order was just delivered, and as usual, everything was perfect. Thank you for always being awesome.
JakPrints makes it very easy to work with them, between posting prices online, to quickly turning around custom quotes. The printing is always quality and on-time, and communication is superb. Great job and thanks!
My first order with Jakprints is finally over with! Thank you so much to Karie Scroggs for her exceptional attention to detail with my designs! She did everything in her power to make me feel like I was apart of the team and I am so excited to have my shirts finally ordered! I recommend anyone trying to get stuff printed to use Jakprints. Really amazing stuff coming from them....like my mixtape which I am definitely calling Karie and using Jakprints to help with stickers and covers. Thanks Guys!
Top notch, high quality products and exceptional customer service. The Jakprints crew is consistently checking in with me (either via e-mail or phone) to make sure that each printing proof meets my satisfaction, and they're always available to iron out any ordering details that may have been confusing. On the rare occasion that an issue comes up, they're eager to help and prompt in finding resolution. Great experiences with: Karie, Kate, Craig, Branden, as well as others - thank you!
They have an excellent service and quality of products, and are always trying to meet deadlines in their best effort.
I've been working with this company for years, and they keep improving each and every year. It has not been without a few hiccups here and there, but they truly try to give their customers the best service every time. My rep, Linda F., is the absolute sweetest, and works incredibly hard to meet my often short deadlines and make sure I'm satisfied with my orders. With out her I'd be lost! Overall, Best service, best pricing, and great turnarounds from any apparel printing company I have worked with.
I worked with Sara on printing t-shirts and polos for our small business--what a fantastic experience! From helping me with my logo files to helping me choose the right material and products for our work it was an easy process. I have worked with Jakprints in the past and plan to continue with them for all our office and apparel printing.
I've never really had any issues with Jaks in the past. I could send press ready art with my eyes closed, with no digital proof, and things would come out perfect. This year, however, has literally been a disaster. I've placed ten orders since April, and three of them didn't come out right. Two of the three misprints were reprinted, and I decided to use what I received in lieu of a third reprint. My tenth order is in production as I write, and I'm nervous. I've always been told that things got messed up in prepress. I don't care where fault lies, rather I'm concerned with lack of quality controls. In addition, there are no detailed file prep specs for sending artwork. The file prep recommendations that are available involve outdated and/or ill-advised methods. Plus, a few months ago, an acquaintance placed an order for pocket folders that came out less than impressive (the folders were badly cut). I told her that it's a fluke and to let them know about it. Now, I'm starting to believe that the counterculture demeanor plus an overwhelming number of offerings for print has transcended into fast and loose deliverables.
Superb quality shirts and image prints. Never seen better. Definitely will use their service again, for any other personalized products in the future.
Jakprints is a 5-star company. We have worked with them on numerous projects big and small, and each time they deliver a fabulous product. They are professional, knowledgeable, timely, and friendly. I highly recommend them!
The labels I had Jakprints make, exceeded my expectations! I am blown away by the creative design and the quality! Dave is a genius of a graphic artist! I am happy to know that I am getting a premium label that is made from recycled materials. I will never go anywhere else! The price is also more than fair.
Really high quality prints. I used to use Vistaprints but I needed some custom sized work for my business and they don't do that so I tried out Jakprints and I am really impressed. The cardstock they use is thicker and I feel the print quality is better. I had a small issue with an order and the customer service took care of it quickly - that's all I could hope for. I will be using them again for sure.
I was blown away by the service with this company. I had some complicated business cards and they were able to handle the whole thing and get everything sent out quickly.
Kate was helpful through out the whole process.
Thanks Jak! (I wonder if there really is a Jak... if so he/she is doing a bang up job!)
Terrible customer service. Requested a sample before I ordered a couple hundred different shirts and hats. I was told to use Amazon. They definitely don t want to work for the customer.
Kate Starling helped design our team tanks for an upcoming event and they turned out just perfect! She was awesome every step of the way and took ownership when the original color was out of stock (totally not her fault and she handled it like a gem!) so so happy with our design! Thank you :)
Excellent price for circular di-cut cards and exceptional customer service. I'm typically reluctant to reach out to online vendors, but Jakprints is the right size and feels like a mom and pop shop, but with online ordering capability. I'll work with them again.
Great Company! JakPrints did an excellent job for my organization. The service was awesome and quick. They did everything we needed them to do. We highly recommend this company for all your printing needs.
I've placed several orders with Jakprints and plan to use them for many projects in the future. Their customer service is phenomenal! It's not often you get that level of customer service from an ecommerce company!
Every product I've had printed with them has turned out wonderfully. The quality is outstanding!
Outstanding service and communication. Very pleased with this company, reasonably priced compared to other quotes we received. Will definitely re-order when we run low on labels.
Have been really happy with Jakprints! I've ordered all of our marketing materials from them (rack cards, brochures, business cards, etc) and would not go anywhere else. The quality is unmatched and colors vibrant.
Very good experience! I am very big on customer service and a companies response time. Every email I sent with questions or concerns. I was responded too very promptly and all my question or concerns were addressed. Great quality items and they work hard to have what you envision done. I have worked with this company several times and will continue to in the future.
I have used Jakprints a dozen times over the last 5 years and their quality has always been excellent and their service exemplary. Now that I am developing my own line of shirts I am coming to them for my printing needs. Paul Gourhan Mythic Images
I went into the store and dealt with Kate and Branden. They were extremely helpful and took the time to help me design and perfect the designs in just the way I wanted them. Walking in they really make you feel welcome and do everything they can to get you exactly what you need. I will definitely be returning to do business with Jakprints again!
I ordered a vinyl banner through them and included the specific font I needed in the package i sent them. They never bothered to use it and substituted something totally different. No communication.
This is my second time ordering through Jakprints. AS previously, they have excellent customer service, fast response time to questions, and my order is always spot on. Will keep using them for my cards, stickers and other marketing pieces to craft my brand.
Great experience all thanks to Karie Scroggs. Super rad chick and very helpful. Cant wait to see the banner that I ordered!
Jakprints is a fantastic company and my go to for all over print shirts. Through their sublimation printing process I am able to use my artwork to create custom graphic t-shirts. Jakprints is so successful in capturing an accurate representation of the artwork. From the rich saturation of the color, to the line and shadow work of the sketch, everything printed on the shirt stays true to the orginal artwork. The best part is that it does not wash away when doing laundry. I have to say I am not only satisfied with the product but with the customer service. They have a superb team of technicians who are all invested in producing top quality prints. They are incredibly helpful and are willing to share their advice and expertise. I highly recommend Jakprints and will continue doing business with them for a long time.
I just got a ton of Pocket Notebooks to help push my foray into illustration and the level of service and quality from Jakprints has been top-notch every step of the way. From meeting (and hanging out) with Nadia at several conferences (best person ever to get in front of people to sell your products Jakprints!) to the customer service emails and updates, proofing and shipping. Everything was awesome.
There will be more to come that is for sure.
Very professional, I had a few problems at first but Ms. Leslie was OUTSTANDING with her customer service and she responded to my problems very fast! I will be using Jakprints again in the future just because of her awesome customer service! Thanks guys!
I can't say enough good things about this group. They are awesome to work with.
I am thrilled with this company,. Their service, pricing and quality of print is outstanding. I called them after finding them online knowing nothing about their work ethic. I was a bit leery about working with an out of state company however my agent Lindsey Gore could not have been any better. She helped bring to fruition a very complicated art printing project. This was a large order and beautifully executed. Lindsey was an excellent contact, cheerful, effective, with great follow through. Tremendously helpful. Craig Winzer was outstanding in graphic design, endlessly patient with the changes we made and very skilled in graphic design work. In a VERY SHORT TIME my project was proofed and completed. Excellent staff, work ethic and production. They really got my project and made it happen, It was a pleasure to work with such a great staff. This rolls from the top and I have to assume that whoever is the owner has instilled a great attitude and work ethic in their business. It shows. I have worked with many high end printers before but Jakprints sets the standard. Rare to find such helpfulness in today's business world. I am looking forward to my future projects with them. BEAUTIFUL WORK.
My boyfriend's stickers came out amazing! Jasmine is the best!!
Elite printing company. Aaron Jazbec and team are awesome! I highly recommend them.
The ladies that work here are very hurtfull plus ,very RUDE, all around very poor attitude
I switched over to JakPrints a little over a year ago. They produce better quality products at more reasonable prices. I've used a lot of printing companies in the past and JakPrints is by far, my personal favorite. Kate Starling helped me out on my last two orders and was able to set me up with better product options than I had originally planned. It definitely made all the difference. I highly recommend this place.
Have done 2 larger orders for a total of 30,000 Decals. Both times, the service was super friendly and fast. Shipped ahead of time both times, and received all items packed nicely and all was accounted for. Looking forward to doing more business in the future!
SPOKE WITH LINDSEY VERY LAST MINUTE and... BEST CUSTOMER EXPERIENCE OF 2018 THUS FAR!
Timely, quality and friendly! I will use them again and highly recommend them!
I've been working with Lindsey from JakPrints for a little less than a year now and I have had only great experiences! I've had a ton of questions on paper stock and printing methods as I figure out the best products for my business. Lindsey has been so helpful in pulling samples for me and offering her knowledge on all things printing and paper. She is always so sweet and treats me so well! I never feel dumb asking questions. She makes me feel like I'm a super huge important account, when in all actuality I'm a small business. This in and of itself has made me choose JakPrints over other companies. I feel comfortable asking questions and they take the time to help me figure out what I need. Thank you for your service!! Lindsey's da-bomb-dot-com :) I've also had great experiences with Ashley! She's super accommodating, too.
Ashley Edmonson's customer service has been stellar! I have custom order with a tight deadline and Ashley has done nothing but streamline the service, provide multiple options/price points, and mock ups for me to choose from! I recommend their services to anyone looking for print needs!
I run a small public arts venue in Pittsburgh, PA, and every month for over a year now I have had Jakprints print the 4ft x 8ft outdoor banners that serve as the exhibiting artists' murals.
The banners themselves have been durable in all weather, and the images printed precisely and in vibrant color. Switching to a light, printed format has also made the project more accessible to artists abroad, more affordable material-wise, and the installation more manageable.
What's more, they're customer service is top notch:.friendly, knowledgable, patient. Should an issue arise, their response time is prompt and dedicated to finding a workable solution.
So long as I have artists to exhibit, I plan on printing their murals at Jakprints!
Could not be happier with Jakprints! They worked with my crazy deadline, were gracious in explaining the art files, and made my art look exactly how I wanted it for my shirts!! Definitely recommend!!
I have used Jakprints for 15 years now. I think speaks volumes with all of the other printing companies out there. My rep Jennifer is quick to respond (even after hours) to make sure I know that she is on it and will take care of it as soon as she gets in,
Prices are great and service from Jen is the best I have had in 15 years.
Rachel Dominick helped me with my order and was super nice & helpful! She did a great job - thank you! <3
Used Jakprints to make shirts for Fuzion Ink Tattoo in Norfolk Virginia. The website is easy to operate and the customer service is outstanding. Rachel went beyond any expectations ive ever had in CS. She should be recognized as an asset with this company and her position.
Absolutely amazing customer service! I needed to create a custom shirt for a huge family trip. The team at Jakprints helped me every step of the way. They assisted with the design to ensure the end product looked amazing. They did all the heavy lifting I received an simply link for payment and they shipped it directly to our rental house. Everyone loves the shirts and we re amazed by the quality. The color is just outstanding. I highly recommend Jakprints and will be using them again for our next big trip.
Business cards looked awesome. Great service. Will be back!
Great variety of products and print effects to choose from. Prices are on point, and the customer service department is awesome. Karie Scroggs is the best, she has helped me with several orders so far and there will be many more to come. She is very helpful, and quick to respond to help meet deadlines. Thanks for all your help Karie!
Every time we order from Jakprints we are so excited to see the finished product. Our in-house designer puts our 4x6 banners and Jakprints brings them to life! People regularly comment on the banners in the front of our building.
They always deliver and that's why we've been using them for over a year now. We have ordered close to 30 banners and have never had a complaint, and if we did, I'm sure their customer service would help find a solution. Thanks, Jakprints!
We've used Jak Prints in the past and will likely continue to do so. We were up against a tight deadline for name badges and programs for a large Conference we hosted here in Cincinnati last week and throughout the production process ran into some bumps and delays with files, etc. Regardless, JakPrints - specifically the designers and our rep, Daniel - pushed through and made sure we had all of our products by our desired in-hand date, even factoring in shipping time. Highly recommend, the level of customer service was great and the quality of the product was perfect - exactly what we were looking for. Thanks Jak Prints!
Excellent products, fast turnaround & great prices! Our customer relations rep, Jess is the best!
After searching and searching for a printer that would print a custom holiday card that our company had designed, we finally found Jakprints. And how lucky we were to have found them, because they did an AMAZING job! It cannot be stressed enough the tremendous care they took with our order. Even during the holiday rush, they were able to get our cards printed in a timely manner.
We utilized their fantastic customer service multiple times during this order. Each time we did, the folks at Jakprints were always quick to respond and prioritized our satisfaction.
The quality of the cards is wonderful. I even noticed an area of our design where Jakprints went in and touched up to ensure it printed perfectly.
Thank you so much! We will continue to use Jakprints for our printing needs.
I've been working with Jakprints for a while and they always deliver on time and as promised. This time around I had my biggest order and Jimmie, my customer service rep, was incredibly attentive and helpful. I'll never go anywhere else.
Ordered some stickers that were being shipped to Canada. Couple days after it shipped I noticed it stopped moving due to a missing piece of paperwork. When I reached out to customer service, Bob had replied within 2 hours letting me know he was looking into it.
Next day I received a voicemail from Bob apologizing for the delay and letting me know if the issue wasn't able to be resolved, he would have a replacement order shipped out and wanted to know the time restraints placed by my upcoming convention.
And on the final day, he sent me an email letting me know the original package had begun moving and even provided me with an updated delivery date.
Bob is the man, definitely gonna be using jakprints from now on.
I had the pleasure of working with the amazing team of professionals at JakPrints for work around the Republican National Convention. I had been brought onboard very close to the convention and had little time to vet printers in the Cleveland area. I relied almost exclusively on online reviews, which were overwhelmingly good, and my initial interactions with the customer services folks.
I utilized their excellent online ordering option for most of my jobs, and whenever I had questions, concerns or even last minute changes, Sara and Linda helped me every time without any hesitancy, and never made me feel like I was bothering them.
We had JakPrints produce more than 7000 laminated credentials, business cards, event tickets, and circular stickers. The only issue we had was on the Friday before the convention, they had a mechanical failure and immediately called me to let me know they weren t able to deliver our last credential that was scheduled for Friday by close of business. We needed the credentials for an event on Sunday, and JakPrints is closed on weekends. But, by Friday night, I had received an email notifying me the order was done, and by Saturday, thanks to near Herculean efforts by Aaron, Chris and Brandon, they not only got our Friday order in our hands, but our Monday order as well. Truly, over-and-above service.
As good as all of the above is, their quality of their product is on par with their excellent team. Our credentials were heads above others at the convention, mostly due to the flawless quality of JakPrints work.
Thumbs up, five stars, A+ and any other quality signifier to team JakPrints. They are always going to be my go-to print professionals for here on out.
Cathy Layton