I had the pleasure of working with the amazing tea...

I had the pleasure of working with the amazing team of professionals at JakPrints for work around the Republican National Convention. I had been brought onboard very close to the convention and had little time to vet printers in the Cleveland area. I relied almost exclusively on online reviews, which were overwhelmingly good, and my initial interactions with the customer services folks.
I utilized their excellent online ordering option for most of my jobs, and whenever I had questions, concerns or even last minute changes, Sara and Linda helped me every time without any hesitancy, and never made me feel like I was bothering them.
We had JakPrints produce more than 7000 laminated credentials, business cards, event tickets, and circular stickers. The only issue we had was on the Friday before the convention, they had a mechanical failure and immediately called me to let me know they weren t able to deliver our last credential that was scheduled for Friday by close of business. We needed the credentials for an event on Sunday, and JakPrints is closed on weekends. But, by Friday night, I had received an email notifying me the order was done, and by Saturday, thanks to near Herculean efforts by Aaron, Chris and Brandon, they not only got our Friday order in our hands, but our Monday order as well. Truly, over-and-above service.
As good as all of the above is, their quality of their product is on par with their excellent team. Our credentials were heads above others at the convention, mostly due to the flawless quality of JakPrints work.
Thumbs up, five stars, A+ and any other quality signifier to team JakPrints. They are always going to be my go-to print professionals for here on out.
Cathy Layton