J C Lewis Ford Review

Tina has been very attentive to our needs. Not pushy and super friendly. She was also very patient and answered all of our questions. Thank you very much Tina.

The best car buying experience ever, Mr. Tim Talley was awesome to work with.

Called to ask a question about a door for a truck. Even though we didn't get the part from them they were very helpfull. Will definitely go there if I ever need anything for the truck.

Very good service
Thanks

I've lived in many states, and this location is one of the best places I've gone to. I live about 25 min away from here, and there are a handful of other car shops around me, but I prefer to come here because everyone here is friendly and professional, and I'm always treated with respect when I bring in my vehicles for service. Chad is our service advisor and he's an amazing guy. The only reason why I gave this place 4 stars is because this location is very busy so the wait can take awhile when you drop off and pick up your vehicle.

I just bought my second car through J.C. Lewis Ford and it was just as amazing car buying experience as our first purchase! Virgil Cordray is an outstanding salesman and I will recommend him and J.C. Lewis Ford to others!

We traded in a truck we bought a couple of years ago from J.C. Lewis for a more family-friendly one now that our son has been born. We walked in with high expectations about what it would take money-wise for us to be comfortable with the trade in. They made it happen! Even though we worked with a new car salesperson who we know from when we bought the truck, he understood we were looking for a pre-owned vehicle and helped us find the right one at the right price. We walked away with a dependable 2013 Escape and a good amount money in our pocket in exchange for our 2014 Ford F-150. Excellent experience from start to finish!

JC Lewis is the most amazing dealership I have ever worked with. Ted and Peter Hershey, Stella, and David went above and beyond to make a Father s Day gift happen seamlessly. I was able to purchase and leave with the truck I wanted without issue and surprise my husband. We have purchased several vehicles from them and we always get superb service. They are truly amazing and will get you out of there with a payment you can afford and without issue.

When I walked into service drive, I was not immediately greeted. I walked up to the person and started explaining my issue. The car has a check engine light that came on last night, the car jumps when taking off, and on top of all that there is a SAFTEY recall on my car. He told me that they can not even look at my car until 4 weeks out. Meanwhile they are putting my saftey at risk. How can they not even look at it to see how big of a risk it is? Bad overall experience.

It was a great experience purchasing our certified preowned Ford Explorer from J.C Lewis Ford in Savannah, GA. Our sales associate, Charlie Spillane, was amazing at finding the car we wanted and guiding us through the process of getting in our new vehicle!

Thank you Charlie and JC Lewis Ford!
Brad and Jillian

Had a great experience with everyone. Especially with Jeff. He got us in and out so fast and got us exactly what we wanted!

Best customer service I've ever had in a car dealership. If you are prepared and have everything you need to buy a car that is going to be the fastest experience you ever had when getting a car. We liked a car but we did not like the monthly payment so they did everything they could to get us a comfortable monthly payment and the must-have packages. I have been two times and has been great. Quetin, Reynaldo and the Cuban guy forgot your name but you were the best. I would highly recommend it.

Ed was very patient with us as we were deciding, and knowledgeable about the vehicles. He helped is find the perfect vehicle after telling him what we were looking for. He waited patiently as my husband and I decided if we were ready to take the plunge then and there. He did everything within his power to make us happy. Clearance also did a great job at helping us select the best warranty plan and finalizing the sale. I'll definitely be referring J.C. Lewis and Ed to anyone looking to buy a new vehicle.

Update: I went to get my oil changed Monday and there was a problem getting the plug off. They said they needed to replace the whole oil pan (I may be using the wrong terms, I know NOTHING about vehicles) because it was completely messed up, which is covered in my bumper to bumper warranty. But they had to order the parts needed. The parts came in the next day and they had me come in today to get it done. They went out of their way to get this done as quickly as possible, and were very accommodating. Chad was the person I was working with, and he did an excellent job. He did everything he could do to make it expedient and kept me informed the whole time. I am very happy with how everything was handled and am very grateful to Chad and Ford for all their help. I will continue to go there for all my vehicle needs and recommend them to anyone looking for a vehicle or in need of service! Thank you Ford, and thank you Chad!

Robert RentZ is youR go to guy when it comes to purchasing a new or used vehicle!!! Very friendly, great customer service, and extremely knowledgeable about the product he's selling!!! Thanks again Mr.Rentz!!!

Everyone I ve worked with at J.C. Lewis Ford has been phenomenal! They went above and beyond to get me driving the car I wanted at a price I could afford!

Great to work with ,courteous,and timely. Also Corey was great to work with

Virgil Cordray, my salesman, was extremely pleasant and absolutely outstanding to work with throughout the whole experience even with many obstacles in the way, he went far out of his way to get me into the car I wanted against all odds. Although from Maine I definitely hope to do more business in the future!

Straight forward deal....all details on the table. No hassle and all responsive.

My husband and I had a wonderful experience at J.C.Lewis Ford. The customer service is phenomenal! Our Salesman Corey Wright was definitely the man for the job. He didn't let us down and he kept us updated and his Word is bond. I will recommend him to anyone I know that is searching for a vehicle. Awesome staff and vehicles and we weren't there all day....Customer satisfactory!

Tina was wonderful and sold us the perfect care. I can not recommend her enough.

Thomas Merritt was a great help in finding the right Explorer, he helped me find the ST we wanted at the price point that was great. I highly recommend JC Lewis Ford Savannah and Thomas Merritt!!

It was a very quick and professional service check!

I went to get my oil changed today I scheduled an appointment for 10 I got there a half hour early which wasn t an issue. I asked how long the wait would be they said roughly hour or hour and a half I said ok I will wait . So after about an hour goes by I get a call saying they couldn t change my oil the drain plug was to tight and whoever did it last may owe you and oil pan which is funny because I did it myself and I know it wasn t cross threaded or over tightened down. So I go home a little frustrated I climb under my truck and they had changed the oil filter before they even drained the oil which isn t usually how it s done and the oil filter appears to be leaking. So I checked the drain plug and it was just snug not super tight from what they were saying. So I called and asked if I could just get the oil and do it myself at this point I m wondering what was going on and why they didn t want to change my oil. So they gave me the 8 quarts of oil they were going to use to change the oil in my truck with free of charge and it s not even the right kind of oil my truck calls for. So now I guess I ll just go buy the dextos 0w20 fully synthetic my truck calls for instead of the cheap synthetic blend they were going to use that wasn t dextos rated . I m just wondering what s going on in the shop over there unbelievable

Ethan lesondak is the man to see..very pleasant and understanding of what his customer want and doesn't give up on you..me and my mom recommend him to everyone..I purchased a 2019 Ford fusion with no regrets. James Eady made sure I received everything I wanted plus more with a great deal..walk out with a BIG SMILE..Thanks again to the Ford family

If you're needing help with finding a new car, I highly recommend giving David McCalla a call. David is a professional through and through. He was able to get me a great price on my trade-in and was dilligent in his search of cars on the lot. He took his time with me and provided an enjoyable car-buying experience. Thanks David!

I had an excellent experience with getting my car from here. Corey Wright did an amazing job with helping my husband and I purchase our SUV that meets our family needs!! I definitely recommend others to come here and receive the same quality car buying experience! Thanks again Corey!

New to area we were looking for a Ford dealer for service. Got my wifes car scheduled. When she took it in a couple of hiccups almost caused her to walk out, mad as a hornet. But one of the service managers stepped in and by the end of the visit had made my wife and me a fan. They went above and beyond to correct some customer service issues and in the in the end they have secured our business. We both own Fords and this is now our dealership.

Very friendly, professional. Our Salesperson David McCalla was great. Found us the right vehicle, handled our trade fairly and has us out the door. This is the 3rd vehicle I have bought from David, so ya they have earned my business.

Corey Wright was very professional, courteous and went the extra mile. His efforts to ensure our satisfaction were extraordinary. Thanks again Corey for even staying after hours to assure we were happy customers. J.C Lewis Rocks. They will be our Dearlership choice for future purchases.

Clarence Gadson was my Sales Representative. He was courteous and easy to work with and all with a smile on his face. I was extremely pleased with the overall experience. Gregory Roberts, Business Manager, was also helpful in explaining the details of the purchase and made the paperwork seem effortless, also very entertaining!

Meg and Clarence were great, they made buying a truck over the Internet very easy

Friendly staff, however, took three hours for an oil change.

Ethan Lesondak worked for me making sure i received the best deal. 10 out 10 will definitely work with jc lewis again....

Our salesman David McCalla went above and beyond to accommodate our buying needs. Aside from his knowledge with Ford vehicles, he made us feel very welcomed and appreciated. Not to mention, he was amazing with our 2 year old and made car shopping a breeze with a toddler. Thank you, David, for helping our family find not one but two perfect vehicles. The Young family highly recommends anyone in the market for a new car go see him at J.C. Lewis Ford.

Great experience. Highly recommend this dealership. Bought a 2015 Ford Fusion on the preowned car side. Terrific salesman Scott Cothran treated us with respect. Super nice. The finance manager Joe Welch was easy to work with and very friendly. Love the car.

Jeff is the best salesman I've ever had in my life...He smells great and a good sense of humor I love j.c.lewis Ford really nice people.

Ethan was an amazing associate, took care of my needs was attentive and definitely flexible and knowledgeable with multiple models and their accessories!

********** Actually 10 STARS
J. C. Lewis on Abercorn in Savannah did it right! - Lanard Mansell is our salesman. He provided a no hassle, give you what you re asking for experience. We knew exactly what vehicle we wanted and he got it for us. that simple.
We went in NOT completely prepared and because of this we had a couple hiccups. The sales manager and the finance manager, both help us through the process and enough cannot be said about the assistance we received.
It happened to be Black Friday, (we weren t thinking) and the Finance Dept got a little backed up. Lanard bought us lunch !! Couldn t believe it.
Buying a car is such a hassle. I am 57 and have bought quite a few new cars. This BY FAR is my best new car buying experience.
THANK YOU Lanard and the JC Lewis TEAM.
~Chip

I have bought the last two preowned vehicles from JC Lewis. Tom Merritt handled my sale. The service was great both times. What s most important is the quality of the vehicles they have on the lot. When you buy a used car, you never really know what you are going to get. My perception is they meticulously select their inventory. That makes it easier to trust your personal decision to go preowned. Shopping price alone is a mistake. You must consider the reputation of the dealership. JC Lewis has earned 5 stars from me.

Quentin tried like crazy to get me the best deal and he succeeded!! Thank you

Experience was terrific!!! Very pleased with the customer service especially with two of the salesmen lanard mansell and bryar james. I will definitely recommend this dealership and staff, i came to look at the focus st and got to test drive!! Highly recommended to anyone looking for positive service and help through the searching process.

Always great service when we've come in. Our service rep, Mike Schum, was great...very knowledgeable and helpful!

Very helpful. Curtis Singleton did everything he could to get me in the car that I wanted . Also, Shawn and Clarence contributed to what made this day so successful and smooth. They really take care of their customers as if it were their own problem .

Great customer service. See Jesus in sales he ll take care of you.

Cedric Walton from the pre-owned center was amazing with helping me and my fiance to find the right car. He stayed with us untill 9 pm working on paper work to get everything we wanted we will be coming back because of him.

We enjoyed our experience, Meghan was very helpful with any questions we had. Also the process was quick and easy, she made the process stress free and simple as possible. Would highly recommend this place to anyone looking for a new vehicle.

The service department at JC Lewis Ford ROCKS! I took my car in for 20,000 mile maintenance on Saturday morning without an appointment. (I did call ahead.) They not only worked me in, but had my car finished ahead of time! Everyone there is so courteous and polite.
Thank you,
Diane Rousakis

My parents went yesterday to purchase a new Ford Edge or Explorer. It took 20 minutes before someone even approached us. Finally we got someone to help us, Ethan. The salesman began to help us with what we were interested looking at. We found a new 2019 Edge SEL that had what we wanted. We began discussing payment options and spent 2 hours getting it done. But, we come to find out it was sold. So we look at a 2019 Edge Titanium. It was closing time so we told them, please work out the numbers and give us a call since we live 2 hours away and don t want to waste the trip. Ethan had an appointment at 9:30 and told us he would contact us so we could head over to meet him at 2pm on Saturday. Well it is now 2 and we get no call. My father calls the dealership to speak with Ethan or Matt, the sales manager. Ethan was with someone and when being connected to Matt the receptionist hung up on my dad. He called back and Matt finally answers. My dad explained how he never got a call and Matt says he will call him back in 10 minutes with the figures, it is now 2:15p. We do not get a call back until 5p from Ethan. He tells us the figures and my dad says ok I will need to discuss with my wife and get back to you in 30 minutes the most. We get a text from him to authorize to pull their credit and no more than 5 minutes later, Ethan texts us telling us the car is possibly going to be sold. He then insists on a car that did not have what my parents wanted. Then at 6 my dad gets the text that the car is sold. Never in all our experience have we dealt with something like this before. Horrible experience and waste of our time. Obviously they don t care about the customer and just want to get a sale. I wouldn t even give them 1 star.

Quick and Painless. If you are looking for a new or used vehicle Mr Virgil Cordray is the right guy.

Tina is a true delight to work with. She helped walk us through the process of buying our truck. She was very curtious and answered all of our questions. She was very knowledgeable about all of the features and mechanics.

My salesman Tom Merritt was awesome! I will continue to buy all my vehicles from him.

Harlan and Patricia were wonderful to work with. Very helpful.

Stood there for a good 5 minutes inside of the building waiting for help and didn't receive any but the mintue someone else walked in he was helped wow will never even consider coming here!

Was blown away by how much they care! Never expirenced such great service from a dealer before. Thank you Patrick from the parts department!

Meghan O Reilly was great! So helpful and really moved the process along as quickly as possible. Love my new F150!

Great communication and a pleasant transaction.
I purchased a 2016 Ford F250 King Ranch with 72,000 miles online. When I went to see and pick it up, I was delighted in the condition of the truck. It exceeded my expectations.

I worked with Chris Lewis (no relation to the dealership btw) and he was excellent - fast communication (even after hours by text) and when I met him, he was also a nice guy!!!

I got a great truck at a great price. I would absolutely buy from Chris and JC Lewis Ford again.

Want to give a special thanks to Jeff Renfroe. He was welcoming, friendly and made the process seamless. If I come across anyone that wants to purchase a vehicle I ll make sure to send them your way. Take care and happy holidays to all.

Recently bought a Ford Focus rs and I am not disappointed. I had Tina Wingster help me with the purchase and she did not quit. I told her I was leaving in my original car or a rs and she made sure I left in an rs. Great service all around, friendly and informative staff. I would recommend any and everyone to go with J.C Lewis and ask for Tina Wingster.

Where do I begin?!? Walked onto the lot just to look and left completely satisfied in a new Fusion. No, they didn't push me to buy or make me feel obligated. They provided friendly and helpful information concerning my wants and desired. Steve Hewitt was genuinely fabulous and Mr. Eady helped calm my "omg" I can't believe I'm about to do this nerves. Although I would have really liked for my monthly payments to be lower, with my credit and wants in the car they did a great job of lowering the price. Highly recommend this staff :)

Thomas Merritt took great care of me and personally delivered the car. We will do business again.

Bring my car here every time and Barry always takes Great care of me!!!! Go see Barry!

Lanard worked so hard to get us in our new F-150. My wife and I highly recommend him to anyone buying their next vehicle

Chad provided excellent customer service. Fair pricing for menu items like oil change and tire rotations.

I just purchased my second vehicle from David McCalla. I recently had a total loss and needed another one really fast. David wasted no time in finding one that fits withing my budget. What more can I say, I am impressed with JC Lewis Ford for taking care of my family once again. Much respect to the entire staff. Morris Shell

Outstanding customer service. The kindness and professionalism of those i had the opportunity of working with was second to none.

Bryar was more than helpful! We drove all the way from Jacksonville Fl, passing countless dealerships because of how much he cared about our specific needs in a truck. Definitely doing business with you guys again in the future and I recommend any future vehicle purchases to go through them! You won't regret it!

Top notch experience. Bought out of state and had the vehicle shipped. Would not hesitate to do business with this dealership again in the future. My salesman Thomas Merritt was amazing and highly communicative. Can not recommend this dealership enough! Thanks again J.C. Lewis family!

The service was great. Greeted when I pulled in, verified my appointment and off the car went for its service. Service was done in a timely fashion and the car was washed and ready to go. I have always been treated well at JC Lewis, in sales, service, and parts. What more can we say.....it s the type of experience you expect any time you go some where to do business.

Great experience. David is awesome and the entire staff is friendly and professional.

Thank you Peter and John for making our experience a great one! After having to deal with insurance companies and a lot of paperwork when my husband totaled his Flex, Peter made our purchase of a new vehicle exciting and smooth. Within 2 weeks of the accident, we were driving off in an F-150 STX. I plan to head back soon for my Mustang! Seriously, if you find yourself at JC Lewis, ask for Peter. He won't steer ya wrong!

I took our '07 Mustang with only38,000 miles to the service department for an oil change, a Takata airbag recall replacement, an air filter change, and for them to take a look at my brakes and struts, because there was a popping on hard lefts. I wanted to wait with the car, since it was a 10:30 appointment, and I figured I could get out of there by 2 or 3 p.m. They suggested renting a car, so I did (the Enterprise there was nice, and the rental was about $35/day), but when I called for updates and to see if I could get my car around 4, they kept transferring me to my service rep, Mike Shum, where I had no answer and no call back. My car was kept overnight without any updates.

In person, Mike was nice, but I was disappointed, because they ended up tightening a part without calling to inform me of a price difference, and my car, according to the mechanic's record, was finished at 4.

They gave me a quote to have brakes, rotors, tie rods, and rubber bushings replaced--$2,000.00?! Don't treat me like an idiot because I'm a woman at a dealership. I'm from a Ford family from Detroit. Nice try. And to top it off, I paid $183 for an oil change, air filter, and a part tightened, along with the quote. That should be about $100 less at most other service places.

Unfortunately, I won't return for service. I would highly suggest going elsewhere.

Service department very Expensive they will add services that are not in the respective maintenance package ...and wont tell you until you ask

We found ourselves in urgent need of a family vehicle. Once we checked the website, we called to verify stock and made our appointment. Our salesperson, Meghan, was absolutely exceptional in accommodating our needs and budget. Both Meghan and Alberto were very personable, professional, and stayed past closing to make sure that we were satisfied and equipped to get on the road in our new family vehicle. Wonderful experience!

The staff was extremely friendly, efficient and informative . I was given all the time I needed over multiple visits to decide on the right vehicle. I never felt pressured. This was a unique car buying experience. The dealership wanted to be sure I was happy with what I was getting and had as much information as I needed to make my decision .
Thank you JC Lewis Ford!

Thank you Chris Lewis and the rest of the JC Lewis team! We love our new F150 & Edge! We'll be back!

Very enjoyable and would definitely do business again with JC Lewis.

Great buying experience with a knowledgeable staff! Thank you Ethan Lesondak!

Great experience buying at J.C. Lewis Ford, can t recommend them enough. Casey Jones is the man to talk to, Extremely knowledgeable about everything, courteous, straightforward no bs, and he made car buying actually enjoyable!! The best customer service in town, If you re buying a any new vehicle you gotta see Casey! Customer for life!!

Meghan and Gregg were amazing!! They made it super easy and quick for us to purchase our explorer! Thank you so much, we will be back!

Very friendly staff. Not pushy or hang over you as you look at a car. Made the paperwork a breeze and financing easy. Great selection of cars and priced extremely fair. We LOVE our new used car and are very glad we drove the 100 miles to buy it from JC Lewis.

Service was great and service advisers was
Very helpful
William l stroud

Tim Smith and Casey Jones were both a pleasure to work with. Professional and helpful. And I feel like I got a great deal on my car!

WOW. Brad is the salesperson that we worked with and we can heartily recommend him. The staff was ALL welcoming, felt right at home and actually enjoyed all the time spent during the process. Genuinely feel that they exceeded our expectations in every possible way. Very special folks that matched us to the perfect truck.

Found just the car I was looking for. Purchased the car at almost my price. Very Professional staff and management. Will return when I need another automobile.

Dan is very helpful! My wiper motor went out on me on a Friday afternoon as I was leaving the next day for a road trip. Dan went above and beyond to get me a rental vehicle for the weekend while replacing the wiper motor. Great service!

Very well organized. Everyone wearing masks and cuatomer service was great

I would like to thank Mr. Cedric Walton for his Great Customer service, while helping/ existing me in the purchase of my new vehicle.. He was very welcoming, informative, and persistent in his delivery and approach to making my purchase successful..I am very pleased with the service I received today, thank you so much Mr. Walton.