Blythe Vaughn Review of J C Lewis Ford
Ed was very patient with us as we were deciding, a...
Ed was very patient with us as we were deciding, and knowledgeable about the vehicles. He helped is find the perfect vehicle after telling him what we were looking for. He waited patiently as my husband and I decided if we were ready to take the plunge then and there. He did everything within his power to make us happy. Clearance also did a great job at helping us select the best warranty plan and finalizing the sale. I'll definitely be referring J.C. Lewis and Ed to anyone looking to buy a new vehicle.
Update: I went to get my oil changed Monday and there was a problem getting the plug off. They said they needed to replace the whole oil pan (I may be using the wrong terms, I know NOTHING about vehicles) because it was completely messed up, which is covered in my bumper to bumper warranty. But they had to order the parts needed. The parts came in the next day and they had me come in today to get it done. They went out of their way to get this done as quickly as possible, and were very accommodating. Chad was the person I was working with, and he did an excellent job. He did everything he could do to make it expedient and kept me informed the whole time. I am very happy with how everything was handled and am very grateful to Chad and Ford for all their help. I will continue to go there for all my vehicle needs and recommend them to anyone looking for a vehicle or in need of service! Thank you Ford, and thank you Chad!
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