When I walked into service drive, I was not immedi...

When I walked into service drive, I was not immediately greeted. I walked up to the person and started explaining my issue. The car has a check engine light that came on last night, the car jumps when taking off, and on top of all that there is a SAFTEY recall on my car. He told me that they can not even look at my car until 4 weeks out. Meanwhile they are putting my saftey at risk. How can they not even look at it to see how big of a risk it is? Bad overall experience.