Durso Associates Reviews

I felt very comfortable Jan did a great job I did not feel any pain at all like I had in the past doctor Explained exactly what was going on with my teethI looking forward for my next appointments

I was very disappointed with the performance of the front office during my visit today. I have been a patient of Dr. Durso for years. During today s visit I was made to pay for the entire visit with the explanation that the insurance company would reimburse me. This has not been the case in the past. I offered to guarantee payment by making my credit card available in the event the insurance company did not cover my charges but this was not acceptable to the woman at the front office. I think she just did not want to do her job, just wanted to shift the burden on me. She blamed that on corporate policy. This was the first time I ever heard of corporate . I will be contacting my insurance company to straighten this out but this has Been disappointing and I will be reevaluating my relationship with the office going forward. It is very likely I will be looking for a different dental office!

I loved my experience at Dr. Durso's office! Everyone who works there is professional, friendly, kind and capable.

Jennifer and Marie took care of me from the minute I walked through the door to the minute I left.

I traveled from Lake Forest, IL to Mt. Prospect just to have my dental appointment with them and I am happy I did.

My cleaning was fun because Lisa was friendly and easy to talk to - the hour went by very quickly. She has been with the dental practice for 13 years and it is easy to see why.

The office is beautiful - so clean, bright and lovely. I highly recommend checking them out - you won't be disappointed. Thanks Dr. Durso for creating such a wonderful dental practice!

We ve been going to Dr. Durso for years, he s a great guy and all the hygienists in the office are awesome at what they do and are very friendly. I don t want to forget the girls up front are great also. No complaints here.

I do not like like going to the dentist, but my experience at Dr. Durso changed my outlook. The office and waiting room are very clean. There is a good selection of reading material, even though I have not waited more than 5 minutes. The staff is very friendly and always make sure that I am comfortable before a procedure. Dr. Durso is very knowledgeable and I do not find myself coming back for appointments to fix things. The front desk is also very accommodating with insurance and scheduling. This is the first dentist that I don't dread going to. The hours are also great for those with 9-5 hours.

Dr. Durso has Hey state of the art facility and a first class staff. I trust Dr. Durso with my oral health but also use him for cosmetic dentistry. Dr. Durso is a perfectionist which is exactly what you need when you want a beautiful smile. He has a great disposition and my complete respect. Dr. Durso s practice has my full endorsement.

As always...going to the dentist is a wonderful experience because of the level of care and the amazing staff!

Great office. Dr. Durso and staff are very thorough and caring.

Dr. Durso is hands down a dentist that I would not hesitate to recommend to anyone in need of dental care. I will admit that I am not fond of visiting the dentist, and this comes after nearly 64 years of "bad" experiences with other dentists both in New York City and more recently in Chicago but since I fortunately found D. Durso on the web, I no longer dread an office visit. In fact, I recently had some dental pain, called Dr. Durso's office late Thursday and he was able to squeeze me in Saturday morning to take care of the problem and I am sure he would have seen me on Friday if the office was open. To show you the care he delivers, I had some major dental work done a few years ago and Dr. Durso gave me his personal number with the instructions to call if I had any problems. My only regret is that I did not find Dr. Durso when I moved to Chicago 25 years ago!

Best dental office on the planet! My family and myself have had extensive dental work done and are thrilled with Dr. Durso!

Sue performed cleaning. On-time, right amount of conversation, she asked if there were any teeth issues and reviewed analysis with me.

Jan is great and very professional...so is Dr. Durso and the rest of the staff!

Dr. Durso & Associates will break the stigma that come with Dentists. Super friendly , walks you though what they are doing every step of the way, can tell they genuinely care, and state of the art equipment makes the visits easy and relatively painless. 100% would recommend to anyone and have found my Dentist for life.

Prompt. Courteous, Painless and Careing Dental care!

Was extremely careful to explain all dental work that needed to done. Will recommend him to friends.

Awesome work always. This is a team of perfectionists.

Excellent Dental Office! I would definitely recommend them to anyone who is looking for a dental office where patients matter!!

Jan and Dr. Durso are so professional, caring and friendly. We are moving out of state, and wish we could take them with us!

Dr. Durso and his staff have been caring for my parents, both of whom suffer from Alzheimer's. Their care is exemplary. I would highly recommend Dr. Durso if there are family members who could be challenging patients.

I have great confidence in Dr. Durso and in Jan Dykstra! Very thorough, professional, and lots of fun!

Everyone is very friendly and make you feel extremely comfortable at all times. I would highly recommend this office.

I always leave feeling great after a thorough cleaning from Jan and a check-up from Dr. Durso. A dental office that truly cares about their patients!

Dr. Durso has been my dentist since I got my first tooth. He's wonderful, as are the rest of the staff. Never had a bad experience here. They care about their patients and want to keep them out of pain. I'd recommend this business to anyone. They keep to their schedule and get you in and out quickly, but will always take the time to explain if you have any questions. Personal, high quality care.

I have been a patient of Dr. Durso for more than 12 years. He has a dedicated, thorough, patient focused staff and is an exceptional dentist. I highly recommend Dr. Durso and his team and consider myself a patient for life!

Went in to have my partial bridge adjusted. They tried very hard, and made it hurt a little less. However, I will have to go back as it still doesn t fit right.

Went for semi annual checkup today (12/5/19). Everything was good. Very professional and friendly.

Hygienist was so nice gentle thoughrough explained things excellently

Great dental care. Most of all, very honest about your dental treatments and options.

An excellent experience is in store when visiting Dr Durso and Staff. I have been a Patient for a very long time, and always feel like I am under great care. There is a relaxed atmosphere in the office, and every tooth is looked at carefully and evaluated. Questions are answered, and any changes in health discussed. The Dr and Staff deserve a 5 star review for their hard work and care.

I love my hygienist & followed her to this office. Dr Durso is gentle & has a great bedside manner. Also does charity work supplying dental services on his own time in 3rd world countries. Everyone in the office seems to get along like a family.

I actually enjoy seeing Sue and the dental office people...Keeps me
smiling!

Prompt, friendly & mostly thorough. I always wonder, though, when the back of my last molars aren't flossed (I know they are supposed to be).

Highly Recommend- Extremely Professional but also Caring and Compassionate

After not visiting the dentist for more years than I care to divulge, I was nervous and a little scared for my first visit. From the moment I walked into Dr. Durso's practice I was warmly welcomed and my worries began to subside. The waiting room is very nice with comfortable couches and complimentary beverages. The only problem was that I didn't have to wait more than 1 minute, as I would not have minded waiting and enjoying the couches and TV!

Once taken into the dental area you notice all the beautiful windows and views! The building is truly beautiful. The dental chair was also very comfortable! My cleaning went very well also! The hygienist took great care of me, often stopping to ask if I was doing alright as she new I was nervous after not visiting the dentist for many years. The cleaning was absolutely painless which makes me wonder why I was so scared to show up!

Dr. Durso really has a wonderful staff. Everybody I saw was so very nice and welcoming, I will not hesitate to come back! I highly recommend his practice to anyone in need of a dentist!

Dr. Durso and staff are prompt, very careful and gentle and up-to-date with new procedures.
Excellent place to get your dental needs taken care of

Dr Durso and his staff are always welcoming and timely. He is a great dentist who cares about his patients which is reassuring to nervous people like me. He has the latest technology to make dental work painless and quick. I have recommended him to many co workers and friends

I have not always had the greatest experiences with dentists so I used to have a lot of anxiety when going to the dentist. Dr Durso and his team has done such an amazing job helping to make it a good experience. The staff is so friendly and intentional about remembering things about me. I always feel seen and safe and never shamed. I moved from Des Plaines a few years ago and still drive 45-60minutes to get to their office because the work they do is worth the trip. I recommend him to people all the time!

Best dentist ever. Painless and excellent dentistry. Courteous and friendly front desk given to customers by Sue and Jennifer. Very nice offices and atmosphere. Dr. Durso has been my dentist for over 15 years and I can't imagine going to any other dentist.

Always a great experience with Dr. Durso and his team.
I truly enjoy going to this office and the care the entire team expresses each and every appointment!

The staff at this office are pleasant, professional and extremely competent! The office atmosphere is relaxing and the experience is great - who would ever expect to ENJOY going to the dentist?! I won t go anywhere else!!!

Dr. Durso has been my dentist my entire life! I would never change. Shout out to Sue too!

Staff was very friendly and professional so happy to have found them

First time patient. Great experience. I am always nervous about the dentist after my previous history with teeth. Super nice staff and they make everything easy going.

I am so grateful to Dr. Durso for having such a good group of staff. I was in a lot of pain and needed help. Luckily Dr. Katarzyna made the time for me inspite of having a full schedule they took me in and spent a lot of time with me explaining to me all minor details about how I ll be treated. God bless them.

Cracked a tooth and was fit in 2 days later. Durong Covid, I felt safe going to have work done. Protocols are in place and are being used. Work was quick and efficient. Dr. Durso takes the time to explain best course of treatment and gets right to work. Highly recommend using Durso and Associates for your dental needs.

I've been a client for many years and was always very satisfied. About a year ago things changed on the 'business' side of the house. The charges on my credit card did not match the receipts that were printed that showed what we were supposed to have been charged, we were charged 2 different amounts for the same services performed just weeks apart, the people in the office didn't seem to know how to use the billing system, etc. I contacted the practice and asked for details and an explanation of why this was and was simply told "we reviewed and everything is correct" with no further explanation or details at all. The sad part is that maybe if they had provided the details I would've learned that they were in fact correct but we'll never know. This is not the kind of attitude I expect from any business I frequent, so I have found another dentist.

I ve been going to this office for years. Everyone is professional, knowledgable, and nice.

Doctor Durso and his staff are exceptional and I would recommend them to anyone looking for a dentist.

Very positive experience with Dr Durso and staff. I particularly appreciate the friendly and helpful staff.

I am very pleased with the service and professionalism of the staff and dental hygienist and Dr Durso during my visit today for a dental cleaning. Also I am confident that I can trust the service I receive in the future will also be excellent!

A terrific Dentist with a great staff who also are friendly and professional.

I really like Dr Durso's approach to dentistry. He is not overly agressive in taking the easy way out by making quick decisions to pull teeth. He fully discusses where to watch for possible future problems, so there are generally no surprises. He discusses options with you and listens what is omportant to you.
. The hygenist that I am aligned with in Dr Durso's office, Jan, is a pleasure to work with. She takes pride in doing a thorough job.

Always professional, on time and take good care of me.

Great customer service very kindly with their job definitely coming back.

Dr. Durso is an excellent dentist! I've gone to him for my dental needs most of my life and highly recommend him. Great place and awesome staff!

Beautiful office with a great staff!!! Jennifer and her support staff were welcoming, knowledgeable and easy to talk to..Dr Durso was awesome along with his assistant...they advised me step by step what they would be doing to prepare me for invisilign. Can t wait for my next visit....Thank you!!!!

They always do a great job, are pleasant and thorough and I would recommend them to everyone.

The staff is very professional and thorough from the front desk to the hygienist to of course the Dr. Durso. An extremely clean facility, well light with a very warming waiting room.

I m a long time patient. Very very satisfied. Friendly service and always on time with my appointments.

I have been going to Dr. Durso for several years. He is experienced, thorough, and professional. He is very nice and listens to your concerns. He explains things thoroughly. Everyone in the entire practice is so helpful. The office is clean, modern and very very comfortable. . I highly recommend Durso & Associates!

Doctor Durso is the best dentist, I trust him and I can t speak highly enough about him.
The staff is very friendly and they make you feel very comfortable. Doctor Durso always take his time with you and I never feel rushed . I highly recommend him to any one.

Wonderful, caring hygienist. Thorough checkup by dentist. Great experience.

Dr. Durso & Staff have made a great New Year even more awesome! The veneers I was so fortunate to receive far exceeded my expectations. I love to smile even more now than ever thanks to the outstanding work of the Doc and his team! My family and I have been seeing Dr. Durso for over 20 years.

Sotiria had the best experience for her first visit ever to the dentist. Lisa and Dr. Collins were so wonderful and nurturing to her. She will remember this forever. Thank you

Dr Katia was great. Gentle, gave thorough explanations. The dental assistant didn't seemed very inexperienced. She asked me which tooth was the problem and I pointed ti it, but she was off setting up the xray and never looked. So she took an xray of the wrong tooth and had to unnecessarily irradiate my mouth a second time. I had water being sprayed all over me from the drill which wasn't being suctioned. Very sweet person, but too inexperienced.

Dr Durso is excellent, his hygienist Jan is amazing too!!! It's hard to find a good dentist and I have found them!!!

Dr. Durso has a great way of calming people who are uncomfortable with dental work. He's corrected many flawed fillings done by other dentists. I live in Chicago, but after trying numerous dentists in the city, I am more than willing to drive an hour to see Dr. Durso. The office is also open til 9 on Tuesdays, which is great for 9-5 people like me.

My dentist retired and a friend recommended Dr. Durso. Very satisfied with his approach and his staff. Big thumbs up.

Great dentist office. Lisa is amazing!! Feel so comfortable going to the dentist now. Dr. Durso is great, always checks up on you after the cleaning and makes sure you are good. Love this place!! Would recommend to anyone needing a great dental team!!

Dr Durso is my new favorite dentist, thorough
Friendly and honest Staff Is also great will refer all my friends And family here!!!

My family and I have been coming to Dr. Durso's office in Mt. Prospect for over 20 years! He is our first dentist when we moved to the area and after moving to Wisconsin about 15 years ago, we still all travel the hour commute to Dr. Durso's office because we enjoy being a patient of this office. Very friendly and caring staff plus they remind you every 6 months when you're due for an appointment! Highly recommended!

New equipment, nice comfortable office with friendly staff. Caring professionals providing service.

Very friendly and knowledgeable and I never have to wait.

Best Dentist I have ever been to. The staff is outstanding. Gentle and relaxing atmosphere. Never mind going in there for an exam. I highly recommend.

I ve been going to Dr Durso for 30 years. No one compares. He and his staff are so compassionate and friendly. I ve tried other dentists and decided I m willing to drive a longer distance to see him (now that I have moved), so that says a lot!

It's always a pleasure going here! I'm never nervous,the entire staff is fun and keeps me smiling! Dr. Durso is the best! Ive been coming here for years. My family and friends love him too!

I ve been going to Dr. Durso for the past several years - they are the best! I highly recommend. I ve had bad experiences in the past with other providers and I m so happy that I ve found Dr. Durso and his wonderful staff!

Phenomenal all around. My new primary dentist. Won't be going anywhere else from now on.

So helpful! Very short wait, nice welcome, confidence-inspiring COVID-19 sanitation process, located years old records to rebuild a support. Best dentist and office!

Jan is a very gentle hygenist. She takes her time and makes you feel at ease. Dr. Durso is the best. He is nice and thorough in his exam. He is even a little bit funny.

It s hard to find a good dentist you can trust. I couldn t be happier with Dr. Durso & Associates.

I have been seeing Dr. Durso for about 30 years! He is a fantastic dentist- always current on technology and methodologies. His staff is helpful and friendly. I actually look forward to my office visits.

Years ago I brought a friend to see him who was deathly afraid of dentists, and hadn't been to one in years. Dr. Durso's pleasant demeanor got my buddy over his fears, and now my friend gets checked out regularly. Dr. Durso "caters to cowards". :)

I have been coming to Dr. Durso for a good number of years and have always gotten good & honest service. The doctor and all the staff are warm and friendly people who take care of me in a prompt and professional manner for all the times I have been there.
PS He's one of the few Doctors I know whose appointment times are reliable.

I was very please with my visit today. Lisa and Dr Durso was very thorough and took time to explain my options and answered all my questions. I would recommend this office to anyone.

Dr. Durso and his staff are always professional and meet or exceed my expectations. Highly recommended.