ITC Sonar, The Luxury Collections Reviews

Been here several times - Peshwari - the best. Chicken Kabab - BEST in town (will never get such quality anywhere in the city) - simply melts in mouth. Dal Makhani - too good, just too good.

Ambience is mind blowing but food is not so very tasty.

Amazing place. Friendly and co-operative staff and the perfect place for family dining.

Food at peshawari is awesome. Specially their signature Dal with garlic naan.

Great place..Soo nice environment can't explain in words

Not checked the rooms. Was there for an event where the food was average.

A star hotel with a good ambience a d convinient location

Food sucked.. expect much better from ITC Chain hotels... servers are good .. though nothing worth mentioning about as it is a five star chain. Slow service evn had to wait a long time to get the check. (Talking about Eden Pavilion)

Absolutely love the place.
the warmth and the care makes this place so different from the others. On top of that, the quality and quantity of the food served is real value for money. The service as always is the best

They are building 7 star .it is under construction.

Luxurious premium 5 star Hotel, one of the first to open at Kolkata within this segment

Had excellent experience in this hotel. Rooms, staff, service everything was splendid. Behaviour of staff exemplary. Only thing was food served left me wanting for a better experience!

Ambience was great. Specialy loved the food of Peshawari. Thanks to Shalini( guest relation )for refering the restaurant and she was very kind with warm hospitality.

This is a great hotel with 5 star category. Conviently located in Kolkata, this is a very famous hotel both for travelers and locals.

Dal was fantabulous
Platter was extra ordnaire
Kunal served us speldidily
All in all food paradise

Amazing luxury hotel. There is no parity with entrance of hotel and the rooms and interiors. Entrance looks common and little old but it is amazing inside. There is a lake inside with lotus and ducks. Rooms are spacious and cozy. Breakfast was good, they serve some special dishes along with regular breakfast recipes

It was a great experience.. This is one of the best Hotel in India, excellent service, very beautifull property. Friendly staff, Delicious food everything is great.

We went to Peshawri restaurant and found the ambience, food and service was awesome.

The staff is really warm and everything is well taken care of keeping in mind the covid situation.

Not really what an international traveller expects from a 5 star.
The furnishings are being a bit tired and there is a definite systemic problem with cleaning.
Tables in the dining buffet area greasy and need good clean
The placements used are filthy - reused between diners.
The furnishings need a good clean, seats and furniture often having stains and marks
Service is patchy often attendant to overbearing, but always best intentioned.
The pool is fabulous, just beware splinters in the board walk which they warn you about and the collapsing structure beside the pool, which they didn't warn about. Substandard building materials has parts of the shade structures collapsing, far safer to not lie under this shade.
Also disturbingly I returned to my room one day and found the door unlocked and open but no staff around or in the room despite waiting more than 5 minutes. This is a serious security issue which was offhandedly dismissed by the duty manager.

Room service was efficient and the food hot.
Wakeup call fail - and I almost missed my plane connection.
Concierge staff efficient and unfaulted
Checkout slow and laborious due I presume to inefficient processes and systems.

This hotel is equivalent to three star hotels and needs refurbishment, staff and process updates. It had some *** safety issues both with the building and the security processes that need immediate attention ***

Other reviewers must have stayed somewhere else Or don't have the first clue what International Hotels' aspiring for 5 stars are like

Nice ambience yet small lobby as compared to other 5* hotels...

Yes, But I had observations on the services which I had already reported

Great food and ambience. Loved their kebabs and dal bukara.

Stayed here for a few hours between flights, but the rooms were comfortable and the hotel is superb! It is also huge, so does not seem as crowded, but the stay was fantastic.

A five star luxury hotel in the heart of kolkata, offering great service. Some of best restaurants also located within it. The place upholds the traditional and cultural trend of the city.

It was pleasant and I liked the hospitality, I am looking forward for my next trip

Excellent property and very co-operative team. Always ready to help their guest

A good place to stay. Classy and elegant. Great restaurants. Good food. Best in class Service!

Went to PAN ASIAN last week. It was an wonderful experience throughout everything. Thanks to all the staff of ITC SONAR for giving us a wonderful memory to cherish.

Luxurious hotel of ITC
Grt ambience.....
Food at par

Luxury hotel and gorgeous amenities. Best of best 5 star hotel of Kolkata

Very modern, minimalistic decor...and soothing ambience.

Welcome Group chain of Hotels ITC Sonar Bangla located opposite science city on EM Bypass. 5 star hotel. One of Luxury hotels in kolkata.

Royal ambience. Excellent staff and services.
Had a very nice experience staying in the hotel.

Visited their Chocolate Boutique and Westview grill room.