Ideall Reviews

Au produse care nu exista in stocul lor si nici al furnizolui dar apar pe site la preturi foarte bune.Dupa ce dai comanda,iti trimit mail ca nu mai este produsul ales pe stoc si iti recomanda alt produs pe care il au ei,daca tot ai fost prostit sa le vizitezi site-ul.iar daca nu vrei asa,iti anuleaza comanda imediat.
Asa ceva nu se face!

Order a product (electric shaver). It was out of stock. He recommends a more expensive one. So far grade 10 communication ...
The unsealed product comes, and the box and bags in it. Only the prospectus bag was sealed.
I ask (by email) for instructions. return as advised by their site. No one has answered since.
Eventually, I disinfect the device and start using it. It's not working properly. Someone got rid of him or at least put a new set of blades in it.

Professional services, delivery in 24 hours even with a payment order. Order no .: 493812

Hello, I ordered a product that I paid for with the card, after 5 days I received an email telling me that they canceled the order because the product is no longer in stock and I will receive the money back. It's been 10 days since they canceled my order but I still haven't received my money back, I don't answer the phone or email. Very careless. Avoid!

Hello! Super friendly and operational. Within 24 hours the order was delivered. Prices are much lower compared to other sites.

I bought an Oursson miniaturizer. 20% promotion and free shipping. It came intact in 2 days, carefully packaged and I am happy with it.

Disappointing, a small company with a customer service under any criticism.

"Your order contains products that are no longer available.
We apologize, the order can not be delivered and will be automatically canceled. "

So why do not you try to deal with something else? I realize from the reviews that this will overtake you, crappy and silly, that will characterize you, a day of shit we want with sales as you go People of two lions!

fair prices, prompt delivery, I've been using all the kitchens with their help, I am very pleased.

Why do you still have products on the site if you have no stock? I placed an order and receive an email that the order was canceled - in the conditions in which on the site I was not blocked in the possibility of ordering. Time wasted for nothing

The last order was an electrolux cooker with induction hob and it was according to the description and expectation, things went very well, the stove was brought home. Thank you! Order 481705

I had the order with no 494263, the order was made on February 21st at 2 o'clock and the day already arrived, I was amazed at how quickly they moved and professionalism, the courier asked us to open the parcel to see if is exactly what I ordered and if it is in good condition. Thank you Beautiful!

AVOID as much as possible this "store" !! It's a gamble for the customers and if you want to change the ordered product or make a return you will consume your nerves and money !!

I received a broken sink in 2 and drilled it on the side and I was refused the return because I did not check the parcel upon receipt.
The fact that the courier ran away immediately after receiving the money and did not wait for the parcel to be unpacked due to the rush and "he just brought the product, sure is what I ordered there," seems to have mattered.
And anyway, since the possibility of checking a package, it is considered OBLIGATION and prevails over my LEGAL right of return ??!

I signaled the non-conformity of the product both by email to the company and I tried to contact the courier, 15 minutes after he left ....
The result: the email was answered after 6 days, and the courier, although he had 14 unanswered calls on the phone, did not wish to answer.
I am not talking about the countless phone calls to the call center, from which I chose only with promises: we will return with information, I will talk to colleagues, they will call you ... of course none of this has happened.
After I delivered the product to the warehouse, Ideall committed that within 48 hours I will have an answer regarding the return. These 48 hours turned into 15 days, during which time I was ignored by email and walked by phone from one employee to another.

Their conclusion was astonishing: the return is denied and the responsibility is my exclusive, because I did not open the parcel before giving the courier money.
Also, they are absolutely convinced that the product, since it is in a sealed box, is also whole and could not be damaged during the transport / handling on the supplier-warehouse-customer route, but I, within 15 minutes of taking it, as a miracle, I managed to break it in two and produce 2 holes on the side, all under the conditions where the edges, corners, bottom and top of the product are intact, as evidenced by pictures.

I consider the solution offered an abuse and a violation of the law regarding the return of products, as a result I will address to the competent authorities in this regard.

Very promising.I recommend with confidence Ideall.azi ordered a washing machine and the day arrived and super.

Speed and seriousness for order no. 368678 that I did on the site!

I made several orders at Ideall and chose after looking in advance and for them it was the lowest price. Apart from 1-2 orders where the product was not in stock, for the rest of the orders I was very pleased with the price / collaboration
487 521

Super operative: I ordered a washing machine for Black Friday (at a very good price) and it arrived the next day, in less than 24h!

I bought gift mother bread oven Tefal 355 114 / 11.21.2016 the most favorable price in that period and every time I get it I make a little bread. The product is good and we are very happy with it!

I ordered a washing machine (which was in stock), paid for it in advance, and after 2 days they canceled my order with the mention that the product was not in stock.

Very bad experience and I won't think that I will order again.

Super online store! The call center operators are very nice, and they offered me very good solutions. The delivery was also very efficient and on time. Good luck! 441469 / 24.10.2017

I can't wait to see what discounts you have for black friday. when do I start promotions on you site ??

Thanks very much for ordering 2 times ok.494383 prices

I'm pleased with the product and delivery. I bought them several times. The last acquisition was a Hotpoint refrigerator (order 453424)

I do not recommend. They are only interested in selling, if you have any problems with the products under warranty, arm yourself with patience and strong nerves.

A company that chooses its orders based on profit, the goods on the site are not present in stock. Orders are canceled as they wish ... And your phone is locked!

A company without professional quality. It is based only on slightly lower prices than in general. At the first problem that arises, you will see their true character. I will not buy from this company even if it is 1000 RON cheaper than elsewhere. I ordered a total of appliances worth about 40,000 RON for different locations, and when I had only one problem with an electric oven gorenje they gave me I don't know what item in the law that I have to inspect the product on delivery because after it is not known what I did to them. Dear entrepreneurs, if household appliances come to my house for a lot of money: refrigerator, oven, dishwasher, tumble dryer, hood and others, and they also come packed with foam that does not show blows, how do I know when will I unpack them, will they have severe blows? 2) who has time to unpack 4-5 products of such volume? We're not talking about an iron though. "here is the answer of this company of great value: Dear customer, the product had to be checked in the presence of the courier and then paid!
If irregularities or damages were found, the oven had to be refused and we will place a new order for you.
We would like to mention that from the information of the couriers it appears that the delivery was made in normal conditions and without any mention related to the integrity of the products.
We make the following clarifications regarding our way of working and how we make sure that our products reach their destination perfectly.
ARTICLE 20 of the ordinance ... Transfer of risk ". The reason why I leave a negative review after 1 year is that my oven was broken in search + dishwasher that did not open.

EXECRABLE. !!!! .... The IDEALL store does not even deserve this poor star that I am obliged to give for review. I placed the order 917752 on 30.10.2020., Until today it remained in the "confirmed order" status, I called the call center to ask for details and the young lady who answered after a three calls and a waiting time of about 12 minutes per call said he was interested and came back to me with the phone, but it looks like he didn't find my phone number !! FLEE AS FAST AS YOU CAN FROM THIS ONLINE STORE, the people here are possible and avoid advice to buy something with advance payment ... I canceled the order ...... HOW MUCH ABOUT IDEALL I WISH YOU A FAST AND INEVITABLE BANKRUPTCY

I recommend. I bought an oven. I really like it, the price price ratio is ok. Nr. order 512986

A great deal of Black Friday promotions this year.
I honestly do not expect that from Ideall.ro.

Shame!

LE: I have twice ordered the same product that was displayed as being in stock (once in the morning and the second time in the evening) and my order was canceled every time. The first time at an interval of 4 hours and the second time was canceled after 2 days.

My question is: why do you display discount products as being in stock, if they are not actually in stock? Just to attract customers and so can increase the chances of ordering something else besides what they want?

I think, especially on Black Friday, you should be careful what products are displayed on the site so that there are no such situations. To have real discounts, to products that can be ordered, and not to create frustrations among customers ...

I am satisfied with the services offered and the products I bought. They really have periods with real, very advantageous offers.
Order 550710 from 09 09 2018.

Very sad! The merchandise paid and I asked them to deliver. Called 4 times a day, every time he told me "check and come back with an answer". Because they did not respect the term discussed, I told them not to send the product. Now, I'm asking them to return my money. On the phone 3 days ago he communicated to me in 24 hours.Trimis mail 3 days ago, totally ignored. Today I called a super-unlucky lady, answered me naughty and told me the money ... in 14 days. I've been wondering in what situations. Habar did not have to tell me. I asked for the return of the money for a product paid on September 24th and that did not come to me, not for something returned. When I told him I was going to complain to ANPC, he told me I was just. Halal attitude. I also made a complaint to ANPC.
Do not pay before !!! ... it is preferable not to have to deal with them

Made the order, waited a week, called her acknowledgment that comes waited another week. Talking, they did not send anything. Crap ...

TO AVOID!!!!!!! ZERO stars if you can, and minus 5 at customer service. A great web site. Refuse to return. To avoid

Very unserious.The order made over 14 days and the products did not arrive.The dispatcher says he returns with a phone after checking the deposit status of my order and did not call me again. Disappointed!

Order no. 492492 from 14.02.2018, very prompt, very professional, I recommend with the heat Ideall.ro. I ordered a dishwasher, with delivery time 5 days, on the 5th day was at the door, everything went perfectly.

no one answers the phone, they tell you that they contact you, but no one calls you. It takes them 5 days to confirm an order, then it announces that you will receive it in the next 5 days, provided that their competitors can deliver to the same city in one hour. I'm sorry I ordered from them and I will definitely avoid them in the future.

I bought a dishwasher, which I found at a very good price on Ideall. The order came very quickly, like every time I ordered from Ideall. Last Order 389215.

I am very sorry that I have to give a single star although I had a very good opinion of this store I have to change my opinion. I ordered 2 different products within a week both appeared that there was stock at the supplier (I assumed it would be a longer delivery time but this did not bother me) that later after 2 days I received a message that the order was canceled ( and the first and the 2nd I had the same experience and different products) without being called or receiving any other explanation. Their strategy is to display products with very good prices that really attract you to their site but then you place an order and you are disappointed that they will be canceled without you being contacted. And if you want to contact them .... Successfully I got tired of the phone ...

Good prices. Fairness and timeliness in deliveries.

I discovered Ideall.ro looking for a kitchen sink (ORDER 374468 / 24.01.2017). It was much cheaper than other famous sites. The product is of good quality, delivered quickly and safely. I return to the site with pleasure whenever I need it

I bought several appliances from ideall.ro which I am very pleased with, among other things a washing machine LG Titan F2J5QN4W, 7 kg, 1200 RPM, Class A +++, Direct Drive which I am very pleased with. I recommend this online store to everyone!

Nr. Order 483745

Product received hit, I tried to talk to them asking what I can do with the product, that such a service is not possible, they slammed me an answer that anyone can copy / paste to a message already written with the return procedure, ignoring any other question asked by me. I will not buy from this store and I will not recommend it to others, I prefer to buy more expensive, but to have someone to talk to in case of problems.

I bought Bosch built-in oven at a very good price. Thanks Ideall.

Order no. 447 822
Order honored quickly. Respond to all questions asked prior to order launch.

I bought a cooker from Ideall.ro, and I was very pleased, and I was very pleased with the promptness of the delivery and the quality of the product. I highly recommend Ideall.ro

The most horrible sparrows in Romania. Stay away from this weblog, it's like throwing money away. Listen to the negative reviews, they are 100% true, the positive ones are the 2 gigs crowded by employees and their friends.

An online store with decent prices and very good people. Order number 487178

I ordered from Sunday, November 19, from black friday a dishwasher, I immediately paid for the order online, because so I could estimate my sum in several monthly installments. I received confirmation, the money left the account. Surprise: Monday, November 20, I received an email notification that the order was canceled because there is no product in stock. This product also appears on the site now, with no mention of limited stock, out of stock or otherwise. I expect to return my money and I will never order any product from this site again. Maximum non-seriousness! if I do not recover my money within 3 days, I will address the consumer protection. if you find the product you require elsewhere, run from these "ideals" as much as you can! I gave a star because I could not post otherwise, but it is not worth anything.

A store at hand for everyone. Cheaper products with approx. 300 lei compared to the rest of the traders. I bought several products from them and I am very pleased with them. Order no. 427 419

In the morning I ordered 3 incorporables (hood, oven and washing machine) and received them the same day. I am very pleasantly impressed. Congratulations.

Horrible! Never order from this site! The products are available, I ordered and paid online. After 3 days someone called me to tell me that the products did not exist, he was very arrogant, he spoke very badly. And now I have neither the money nor the products. Don't be fooled!

Everything ok with the order, in the sense that it was the product on the site, instead of the delivery part you are very bad, in the sense that the employee (delivery is done or made with his own people) was very naughty with the wife he was receiving the product. There was an email and telephone complaint about this, but you did not pay attention and you did not want to take any measure, meaning that until today I did not get feedback from you, in the last email you say you analyze the situation . Order 395783 dated 4.05.2017

I bought a Candy washing machine, very good at price, quality. Deliverance was prompt, serious even when I noticed a minor malfunction. Order 457284 / 20.11.2017

I ordered a Bosch KGE49BI40 refrigerator, 413 l, A +++. Prompt delivery, home delivery, product discount and significant transportation. Very satisfied with the product and the services. Order no. 426 879 / 05.09.2017

Excited about the good prices found. Order no. 494746 of 22.02.2018

The worst customer service I've ever met. They delivered me a defective product and when I wanted to return it they told me that I had to pay myself back !!!! That's what I've been waiting for a week's reply to a mail. I will never buy anything from this company.

Good delivery service, thank you.
123742 of 30.12.2011

Trust store. Prompt delivery, low prices, free shipping for LG Titan F4J6TG0W drier, 8/5 kg. Order 418175 / 07.08.2017

Hello, I ordered from ideall.ro a gas cooker and I am very pleased with the services they provide and the kindness of the staff on the phone. The order with the number 494660 has been processed and delivered in a timely manner.

It's ok!
recommend

I ordered several large appliances and they reached me in less than 24 hours. The discounts are really real and have a wide range of products. It can also be paid in interest-free installments. Bonus - delivery is made to the house. Recommended! Order 492405 / 14.02.2018

order 455394
I ordered an online TV. Phillips at Ovidiu, near Constanta
Delivery was made quickly the next day.
The package, being an LED TV, I was able to check it on arrival together with the employee of the shipping company that brought it home.
What to say: simple fast, also at a very good price. They have the maximum grade. I RECOMMEND

I bought several times from them and they were super ok, fast delivery, they informed me about the delivery and what stage it was in. Only once I don't know which courier company they used, because the driver hurt his ass (or not on it) and they put my refrigerator totally lying down, not even tilted. They brought it like a bed. :)))). I was lucky he didn't break or get hit. .Now I ordered again and I hope that everything will be as good as before. I sit and wonder why they don't have their fleet of vans for delivery .. !!!!

The site with the best prices on the market! Delivery made in 2 working days! (Order 448808)

518216 very promising and cheaper than other stores

I ended up paying 300 RON for a product of 275. Because the ideal courier would not change that it was the first delivery. I called twice before they could tell me I had fixed money. They had better send it by the classic courier because maybe they would give the rest. I am very dissapointed.

Professionals. For example, for the order 434481 / 05.10.2017, we received the products on the same day.

An online store of 3 lei old, with non-existent offers (the products displayed at prices below the market average do not actually exist in stock). Employees' behavior is as if you owed it to their mother or you owe them something. Avoid!

show products with very good prices that really attract you to their site for advertising but then you place the order and give the same automatic answer that it is a stock supplier but I still keep those products on the site not having them in stock ... great tepariii ideall. Better emag altex ..

I have read many negative reviews about this store and yet I have ordered from this store several times and I can say that everything went well. I received the products in 7 working days compared to the message that says between 1-5 days. It didn't bother me, maybe there are people who want to receive the products on the same day. Then go straight to the store to buy them !! A big advantage for me is that the delivery is done until 22.00 and the boys are very ok.

Jerk! DO NOT BUY from Ideall.ro. There are some tepins. You buy a new product, and you get a resealed one. It does not assume responsibility and refuses to bear the costs with the return of the product, based on the idea that maybe the customer gets beat up and stays with the product. The company deletes and hides negative reviews everywhere. I made a complaint to ANPC. They have nothing to do with the market. He treats his clients with the utmost indifference.

I do not recommend.
I didn't receive the order in 2 weeks and they didn't even bother to call to tell me the status of the order.

Dust! The second order on the site appears as available and after you place the order, it is canceled. I do not recommend!

I bought a washing machine from Ideall. I am very pleased. Prompt delivery, great price, courier shipping ok. (Order No 263541)

I ordered a washing machine (order no. 410075) I was very pleased with the services offered, the transport arrived at the appointed time, the deliverymen very ok.Recommend with confidence.

Appalling !!!
I placed 3 orders on this site and each time I was informed that one of the products is not in stock and I am waiting 2-3 weeks for the money to be returned to the account.

Another problem was when I appealed to their goodwill to replace one product with another but I was struck by a painful indifference. I repeat, I only needed one exchange and I was willing to lose even 500 RON out of a total value of 1700 RON in this exchange, but those from the ideal did not even bother to respond to an email.

SHAME ON YOU FOR THE WAY YOU TREAT YOUR CLINETS !!!

I would give them 0 stars, if they could! Neseriosi, nonparolisti.

It offers quality services, they are characterized by seriousness and promptness, prices ok compared to other specialized sites

Order no. 387 608

Very satisfied. Low prices, high quality of services. Order number: 387556

I recommend ideall.ro, I bought several products from them have the best prices and none of the purchased products disappointed me. Last purchase Tefal Pro Express GV9071 ironing station exceptional.

I ordered a refrigerator from Ideall, they were very prompt and in 2 days I received it. Order number was 545447

Ideall, it's an ideal superlative store, like the name it carries. I bought online and every time I was pleasantly surprised by the quality and the price. Kitchen set consisting of battery + sink, is very nice and good quality. So is the hob and the oven. Nr. orders is: 454297 and 428155

EXCELLENT SERVICES. THANK YOU ORDER ORDER NO. 492 257 / 14.02.2018

Order no. 499203 - everything went without any problem, excellent price for the purchased product, delivery without fault (especially as it was bulky and heavy). I highly recommend!

I placed and paid for an order on 11/13/2020
Nothing since! Neither by email nor by phone .... I can't talk to anyone, nobody confirmed anything to me.
Disappointing experience ....

Order 493781 very satisfied, very fast delivery and very good prices.
Thank you ideally.

I was disappointed with this company. I ordered a Sony TV which you can not see in stock but on the site is ok. I paid with the card online but when I told them I do not want a product other than the one ordered (they emailed me that the product is not available and I recommend another TV) what to see the money does not return it immediately, wait up to 14 days. The attitude of the ones from the information leaves it to be desired. For prices on some products below those of the big companies like Emag or Altex, they only attract naive people who later recommend other products that would be in stock even though the ordered product appeared in supplier stock at the other stores. This is called trickery
I ordered the desired product from another company and received it in two days.

SUPER OK. SUPER QUALITY. SUPER PRET I ordered online (461708) and I am very pleased

The best price and fast delivery to the built-in built-in oven on ideall.ro. Even after half a year, I still haven't found the same product anywhere at a better price, although I have seen it in several promotions at different retailers.

All orders were ok and promising
494 806

Nonsense! I placed a black friday order on a product that was "in stock", I paid online with the card, that after 3 days to cancel my order because the product is no longer available. In this way I had the money blocked and I also lost the opportunity to buy the same product from other traders, at a more consistent discount, being black friday. I will never order from you again if it takes 3 days to update the stock. Woe to your mother!

I bought several products, the last time I bought a built-in Ariston Traditional hob, at the offer (799 lei, order No.458266) of which I am very satisfied. They delivered it in a timely manner and what I really like is the fact that the products are brought to the house, unwrapped by the person who delivers them and checked. There's nothing on the run. I have compacumde several times and I recommend them. Oana Radoi

order 539403, stove Beko. The product was delivered on the 2nd day of the order in perfect condition. Employees carefully handled the product, brought it to my house and put it where I wanted. Next time I will buy them all

This is how Ideall delivers a refrigerator through its own couriers, and when they are notified at approx. 6h after delivery, their only problem is why I waited 6h and repeatedly insinuates that the problems were already there and now I try to repair my doors, main door and kitchen door, on their beard.
Motivating and here I quote from the conversation just with the company owner, Mr. Ionut Vaduva, Ideall is not a painting company