Ideall Review

They have products on the site that are not in stock and if you do not contact them ... You can wait for the product to come and 6 months

On 21.03.2020 I called the call center because I wanted to buy an Arctic refrigerator that I had found on the site at a very good price of 735 lei (now I see that it is 749 lei). The company representative told me that he will check the stock and contact me ... I think he is still checking ...... I give 2 stars because last year I bought from them and I was satisfied !!!

I ordered a product on 22.06.2020. They told me that it arrives in the supplier's stock on 30.06.2020. Okay, I said I'm waiting. After 30.06 I called them 3 or 4 days in a row when I saw that the days were passing and no trace of product and they told me that they were interested and would come back with a phone call but they didn't do it again. On 07.07.2020 they told me that the product only arrives on August 5, so I had to cancel the order. 2 weeks of waiting to choose a canceled order, not even an "apology"

Reliable shop and quality products, do not fail as at other Recoman sites with confidence

An extremely unpleasant experience.
Everything started immediately after the product was delivered, a television that had obvious flaws since the first commissioning, that is, the same day the evening when we arrived home.
What do you think this merchant answers after I give them the mail and call them the next day because they did not have any thoughts to answer!
"It's not our job, you have to go to the authorized service at the phone number you find in the warranty certificate," or return them to my product at my own expense, on my responsibility, then check it out and decide with what service to do!
So how do you play this kind of client? How can I walk through my service a product that is not compliant from the first second of use? That's what he's reshipped, his job! It is the vendor's problem that he does not check the products from the manufacturer before marketing them. Buyer pays the price for a NEW good, not something he can not use! I do not recommend such an experience, with answers to quotes based on quotes from the law, with grammatically incorrect additions and no signatures in the mail, as if you were talking to a furniture, not a vendor's representative!
Everyone's success, choose renowned sellers if you do not want to whiten the nerves!

Very satisfied with the products and prices offered by Ideall.ro. The lowest prices !!
Hota Beko - order 456403

Miserable. I confirm, like all the bad reviews that you can place the order and still wait for it long and good because they will not arrive. You call the call center and people are extremely unprofessional in the way they talk to you, of course, if they say they call you back, they don't even call you fuck. I will definitely cancel your order.

On April 29, I ordered an electric oven and until today, May 25, it did not arrive. Answer, do not answer ... Woe to them for services and delivery in 24-48 hours in Bucharest. It's good that I didn't pay online, I was left without money and without an oven ...

I bought from Ideall.ro oven and hob, microwave oven and built-in microwave oven, products that I am very satisfied with, and from Ideall.ro I have only words of praise vis-a-vis promptness and professionalism.

I see you're all making fun of me
The one who delivered the package today, asked for 150 lei and left only the hair clipper.
The scale is in his car.
If I do not receive the ordered products and PAID by tonight, I will go to OPC tomorrow

Order no. 459 100
I ordered a washing machine, I am very satisfied! I highly recommend!

Excellent! Delivery in record time and the most competitive prices. The flawless warranty service m8 solved the problem in less than 7 days. I recommend !!!

Some junkies, remove comments that are not in their taste, send defective products, and then say "get along" like we washed our hands. Shame!

I bought about 6 times from Ideall.ro and I was always very satisfied with the services offered. The price of the products I bought was always the lowest on the market and I can make this statement because that's what I checked with the Pricy addon.
The delivery of the products was quite fast and the communication with those in the store was always very good.

I recommend Ideall and I am sure I will return to them on the site for shopping.

Order number: 493304

Maximum disappointment! Beware of them!
I placed an order, I paid with a card after which they canceled my order and they told me that they no longer had the product in stock.
I hope it's clear why they canceled the order!

Order fast and fast! Buy with confidence! I am very pleased with the products ordered! Order No 507886 April 15, 2018! Thank you ideall.ro

I bought a refrigerator from this site almost 3 years ago (order 263269 / 31.10.2015) and I was extremely pleased with the promptness and kindness of the employees of this company

The best prices for household appliances !!! 383908 / 10.03.2017

I ordered a Tefal QB505138 kitchen robot at 699 lei with order 541896, my order confirmed by me on 17.08.2018 at 9 o'clock, the lowest price in the last 5 years, less than the offer Altex or Emag which did not fall below 924 lei in the last The package arrived in Corabia, Olt County, the day 18.08.2018 at 9.59 am in a box that impeccably protected the original robot box. The impeccable service at amazon prices. I ordered a washing machine Hotpoint by Black Friday 2016 at a competitive price and the services were impeccable, both concise communication with the company and Fan Courier transport.

Promptness, speed, excellent service. I recommend! + 5% discount through ING Home Bank

Promise, excellent quality / price ratio, responsive staff! 508 293

After a very unpleasant experience with the company Altex / Media Galaxy in which I paid with the card a TV that they did not have in stock, although they assured me that they had it and I waited 2 weeks to recover my money, I ordered from ideall .ro and I am very satisfied with the delivery, customer relations, as well as subsequent changes to the order. The order number is: 493873 from a drone (already the 3rd order from you). Another order is 492814 (phone order) + TV ordered. Congratulations for the low prices, promptness and professionalism. I highly recommend it!

Good prices. Quality products. Prompt delivery.
Order 489449 / 05.02.2018

Satisfied with the order and the delivery mode of the product
Order: 361834

On 29.12.2018 I made an order, I entered the voucher type "Rabla" voucher has registered but had to be checked in the system, but on 29 -02 shop did not work, so I waited 03-04 when it was working and 04 was the last day when the voucher could not be used anymore, I gave the phones, mails, lately after 2 days ... someone answers me, I explain the situation and I say there are many requests processed as if they checked the vouchers and paused, I lost the voucher because if I ordered the "Father" in the Romanian shops this check it out and I could have the appliance, I wish you a lot of health at the beginning of the year.

Order details 242382 from 14.11.2017. I bought a Tefal VitaCuisine VS4003 steam cooker and here I found it at the best price I gave 375 RON compared to 600 in other online stores. It is one of the best appliances and cooks very healthy. I took it especially for my baby but also for my husband who has liver problems. Recommended!

I placed an order for a washing machine with no. 378459 / 14.02.2017.
The delivery was prompt, unfortunately the car had problems in operation but based on the notification according to the warranty they were operational and sent a representative to repair it.
Overall, the maximum grade for professionalism and seriousness.

Very unserious! Why is there a possibility of return if you can not return ?! I bought a compact Beko dishwasher, but the surprise is faulty.
Ideall does not want to get it back, even more insisting that a faulty product in my factory is repaired on my warranty ....
I do not recommend this store.

I bought a Gorenje hob at a very good price! It was delivered on order day! Order Order) 508765. Works perfectly!

Recently I bought a refrigerator box I mean they were very promti.Vinerea I ordered and in the morning I received the home box.Bravo young congratulations so (order 544506)

Avoid it! ATTENTION, TEPARI!
They attract people with low prices, but behind them hides a mountain of insensitivity and defective products that they will refuse to replace / receive back to you, invoking all sorts of pathetic excuses, and that if at least you are lucky to answer , because I usually don't. Once the money reaches them, they no longer respond to customers in any way.

I ordered a TV through the scrap program - a product that appears available with delivery in 5 days. they called in an hour to say that they don't actually have such a thing in stock!
only now I notice that there are many who have suffered the same ... and I paid for the product online and now I am waiting for the money back. a complaint to the authorities I don't think would hurt them sincerely. maybe quit his job.

Invoice no.149795, from 08-07-2016, I purchased more and I am very pleased with IDEAL.M last success further !!!

Devis Kallajxhiu the exellent price and the promise.
I bought a washing machine at the best price on the market.
Order: 495369 / 25.02.2018

Good prices and possibility of parcel verification .... 3185893

The order was delivered quickly, the quality of the products flawless, prices very good. Order: 484757

I ordered 2 household products Monday, and as the lady operator praised, they should have arrived on Friday, if not at least on Monday.
Meanwhile I was contacted afternoon because one of the products ordered by me had no stock in stock that the site appeared and could be bought without any problems. I chose to change the product with one that I had on stock and get back the difference of money.Vineri I received a call from the courier who told me "We do not arrive today in the area, but we come Monday". On Monday I received a message that they would contact me when I was close. It's Wednesday and I have not received anything yet. I phoned the support, the phone closed with a message saying "I will be contacted," but it has not happened. It is a shame that there is no zero star. Beware of this distributor joke with false reviews as it encompasses.

I bought an oven and I am very happy with it and the delivery was fast. Nothing to object to them. I'm sorry I can't say the same about the courier, to whom I told several times that I want to try the oven and he resisted countless times looking for different excuses, although I repeated to him that it is my right and that even the company advises you not to let the courier leave without trying the product. Otherwise nothing to object.

I don't recommend ... The worst experience I've had with a company.

HERE ARE THE BEST PRICES IN ROMANIA! I HAVE CONVENIED 3 MONTHS WHEN I LOOK FOR THE 413 L BOSH REFRIGERATOR! I lean in front of those managers as well as the IDEALL EMPLOYEES, PT. THESE WORKS BUT THE HIGH QUALITY STANDARD! JOS PALARIA PT. THIS COMPANY THAT STRONGLY COMPETITES THE GREAT MARKET RETAILERS! EVERYTHING BEFORE AND SUCCESSFULLY FULFILLS ALL THE SOUL.

At the beginning of 2017, I placed an order for an Oursson vegetable / fruit juicer (order 370765 from 10.01). I paid online in advance, although I found some negative reviews, especially related to transport, not the behavior of those from Ideall.ro, and I was very excited to receive my product in a timely manner, without any problems . P.S. The price was excellent and I also benefited from a promotion with free shipping throughout the country for the Oursson brand.

it is so beautiful on ideall.ro, that I often wonder if it is also true !! Order 466959 / 08.12.2017

I placed a washing machine order, got the confirmation, and in two days I send the following mail:

"Your order contains products that are no longer available.
We apologize, the order can not be delivered and will be automatically canceled. "

I notice it's a common practice in them ...

!!! Later edit: Another order canceled the same, today 18.09.2018, for an oven.
I notice they have recently posted false reviews to get their ratings (all that specify the order number). All are very "fresh" reviews, but refer to very old orders (some even in 2017).

Again: I DO NOT RECOMMEND! They are mischievous!

Thanks Ideall. ro for your promptness and seriousness. I've bought some of the electric cars from you and I was very pleased. Good luck in the future. Order no. 494514 of 22.02.2018
Buyer: Marius Ionita
Delivery address: village Vadu Parului Albesti, Prahova

Payment method: Credit card Raiffeisen Bank
Product Qty. Value
Washing Machine Beko WRE6512BWW, 6 Kg, 1000 rpm, A +++, Slim, White 1 1,279.00 lei
Discount special offer -1 -420.00 lei
Discount transport -1 -90.00 lei
Transportation 1 90.00 lei
Total (including VAT and green fees) 859.00 lei
Comments: -

236338 of 17.10.2017
Hansa cooker FCMW582109, Mixer, 4 Gas burners, Electric oven, Convection, Grill, Electric Ignition, 50x60 cm, White

I received soon all the products purchased from Ideall (Order no. 450994 from 17.11.2017).
I ordered in the morning and the product was delivered the same day.
Excellent service.

I AM VERY HAPPY ON THIS SITE, HAVE GOOD PRICES.
I bought a vacuum cleaner and a refrigerator. (461031 order code)

The Ideal store is great, everything goes very fast and simple, plus generous offers for everything you want. 545994 / 28.08.2018

Order no. 496115 from 28.02.2018, Satisfied with the purchased products and their delivery.

We purchased multiple products from Ideal including "Vertical Whirlpool Washing Machine TDLR 65210, 6th Sense, 6.5kg, 1200rpm, Class A +++, White". I recommend it all with the following advantages: it is compact, it is silent, it has a 1h program for daily clothes, it is spacious (6.5 kg) and has an easy to use interface (intuitive) so you can watch at any time "the status" of the laundry. I am also very pleased with the services offered by Ideall: very promising, fast delivery, free transportation and very well-protected appliances. Instructions of use I prefer would be better quality (the problem is valid for most appliances). (ORDER 529546)

The weakest services. Beware of this seller. The availability of products on the site is not real. Orders are canceled automatically, do not pay by card. Customer service leaves much to be desired. Lack of involvement and professionalism. Comments expressing dissatisfaction with the services are deleted from both the site and Facebook. Products delivered with hidden defects.

The entire range of kitchen appliances (gorenje) were purchased from Ideal.ro (no problems).
I recommend!

Very serious. Fast delivery and decent prices. I will definitely order again.
Order # 454416

I bought a product and did not receive a warranty certificate
no one answers. Too bad

Trusted company, quality products and affordable prices for anyone. I recommend !!! Order 475080.

I bought the dishwasher and refrigerator from Ideall.ro. Prices without competition. Professionalism. Come back with other orders!

I bought a refrigerator from Ideall.ro, being on vacation, the price was the lowest at that time for the 87 l Candy refrigerator and it was delivered to me at the location where I was on vacation. Very pleased with the choice made,

I have ordered a washing machine and I am very pleased with your services. Your order was delivered promptly. Also very pleased with the guys who brought me home, very friendly and understanding, they let me check the product before paying it, without hurrying me.

I recommend with all confidence! Congratulations, Ideall!

This looks like a new iron sold by IDEALL RO. An iron with water in it, without inner packaging and with traces of limestone on the sole. It took more than a month for me to get my money back on the iron. I still argue with them to recover my money on transport (after the first time they did not pick up the return package).

These are not a product reviews, but about my experience of buying a product (LG 55UK6950PLB) from Ideall.ro

I ordered the product on Monday, March 11, 2019 and made the payment with the card, the product being available with delivery between 1 and 5 days. Because I later found out I was not going home at that time, I called and asked to delay the delivery for a few days. Then I found out that they do not have the product in stock and will ask LG. On March 12 I was called and I was told that the product does not even exist at LG even though the site is still available with delivery between 1 and 5 days ... I was advised to take another product or to return my money. ... very serene and sabbaths, without even an apology.

Order 365659 / 18.12.2016: Promptness and professionalism.

Order no. 407468. Seriousness, promptness, speed, real prices. Very satisfied!

Thank you for the promptness, the seriousness and the way of collaboration. I mention that I ordered from Black Friday and the products arrived to me the next day (without scratches, deformations or resealed).
I ordered a clothes dryer, a washing machine and a bread machine. The couriers were serious people, (thanks in this way) they put my products directly in the house. Their honor and I hope to be at the same height with each client as everyone has to win (new services and quality products and they as many happy customers).
Ps: The five stars are for services, promptness and last but not least the price.

Incredible promptness. The order, consisting of several large appliances, paid in the morning, was delivered at 12AM. Products transported to the home, including help with unpacking. Congratulations !

serious, boch dishwasher. The product is very ok, after 3 years it works like new.

Low prices compared to other online stores and fast delivery.
Order no 298137.

I bought 2 TVs from this retailer and the experience was and still is extremely unpleasant in the sense that one of the delivered TVs was ok but the other one came with the broken screen (packaged, sealed, etc.); as the delivery took place after 22:00, at the end of the week, the people at the delivery recommended me to contact their call center colleagues at the beginning of the next week, what I did, but inform me that this way of unpleasant incidents are known to them, that is, they often "deliver" damaged products. PACKAGED (!) And here's the beating of the game: on Monday morning they send an e-mail to their general contact address and a message written on the contact section on site; because I did not receive any response until about 3 pm, I decided to contact her by phone, responding to a very contradictory director because I did not know about the maximum 24-hour deadline to answer ... buuuun! starting on the next day, on Tuesday and up to now, I think I've written over 5-7 emails and I've over 10 phones to get a response, point of view, anything ... which I do not have I was just lying ruefully every time I was contacted by the emergency! Most likely I will recover the damage by other legitimate methods of course.

.I have ordered at Ideall.ro a built-in gas beko package. I have received the order in just 3 days, the shipping is done. The products are fine. I am looking forward to install it and come back with pareri.Recomand.comanda 550798

Horrible experience!!! Bought a tumble dryer from them. I didn't see it at delivery, but when I opened the package discovered it was damaged. Contacted them immediately, but no response for one and a half week. Then they responded is my fault for not checking and if I want it to be replaced I need to pay for transportation and repair of the damaged one. I do not advise you in buying from them anything. Just check their answer for this post. Do not buy from them.

You can buy products that come in stock or in stock supplier, but call you back to tell you that I do not know when I bring it and at what price.
Woe to their heads.

I saw on their site, they have Gorenje electric grill in stock, I put it in the basket, they took my money. They announced to me that it was processed and will be taken over by the courier. After several days, they announced that they canceled cda, the product is out of stock. I tried to get in touch with them, by phone, email, without result. After many emails, I received the money.
Identically and equally, I suffered with the "big company" CEL.RO, from them, we have not yet recovered the money.
Unfortunately, this is Romania, maximum corruption !!!

It is incredible the insensibility of this company, and the complaints flow to them. In a civilized country, they should have been imprisoned for a long time, but in Romania, they still work and continue quietly to stab after stab.
For 2 months I have been dealing with a product that they sold me defective from the start. I don't answer phones, I don't answer emails.
Folks, let's unite and sue them collectively, demand damages for everything they do and shut them down, it's not normal, what they do is already criminal in nature.

I bought an Electrolux Stove EKK54555OX, for which I am very pleased.
Order no. 456362 / 19.11.2017

Rapidity and professionalism. Very satisfied with Ideall.ro services, I will definitely buy from them. Congratulations! (Order 451980 / 17.11.2017)

you get to the ideal because of the prices .. but great attention especially to the big appliances .. must be carefully checked .. I suspect that the refurbished (or returned) products intentionally .. have no after-sales service .. if you have not noticed blows, details that differ from those in the photo, something does not fit etc, you have a little bit of it .. after-sales services are almost non-existent .. if you get back I send you to a warehouse on A1 where nobody notices you .. the money back f.greu (14 days with discussions ..) .. so be careful: do not pay in advance and close your eyes (you can get a refurbished!) .. it is still a firm one (I made the first order a long time, when at delivery came a girl with the child after him .. and they pulled me now: D)

I ordered an air conditioner that they did not have in stock ... The order was canceled ... The next day I ordered another air conditioner with a different price ... This was not in stock either .... But the product from the first day had increased by 100 lei ... I wanted to place the order again, I said for 100 lei I get what I wanted .. From the phone conversation I was told that the supplier increased the price ... Yes, ok I want it that way .. We are sorry but we do not have it in stock ... How expensive is a product if you do not have it in stock to deliver it ... Maybe the product will come in a few months ... You are prudent and raise the price .. Too bad for those from call centers who are put in an ungrateful situation by telling you that they do not have the product and recommending something else ... At least they were kind ... Those who deal with suppliers are largely to blame as well as those who manage the site that does not have up-to-date updates with products such as Altex, Emag, Flanco so you know what and how much to buy ... Guess ... Anyway These walls don't do business like that ... The strategy needs to be rethought ... Otherwise, minus customers.

Ordinary crooks! Stay away from this company! Most often I sell pictures, pay for the product and wait a long time for it because it is not delivered. only that for this you have to have free hours specially allocated for the ideal. end when they probably reach the deadline to retain your money. There is a possibility to lie that I send the product tomorrow, Monday, then Wednesday, Thursday and Friday and so on, during which time you practically receive nothing. with a defect and then I blame the manufacturer or you for not noticing this. I tried several times to buy from them, this being the last time and these are the experiences gathered every time not just on an order. the girl is paid u n product for almost 2 months, delivered defective expected to be replaced and then waiting 2 weeks to be delivered, obviously this did not happen. I repeat, for your own good, if you want to buy a product stay away from this ghost company!

I ordered a Tefal bread baking machine which was at a 51% discount and I thought I made a good deal, but what to see, after 2 hours, Order cancellation, so goodbye Ideall! Zero gravity, one write on the site, another is reality anyway any write us here, them do not affect anything!

This online store is a lie. Many products for sale do not exist in fact, they put them with "unbeatable offers" just to attract you to their site. Using this scam the deceitful advertisement only makes you waste time looking for products and offers that you can not actually benefit ... I do not say that if you are not very careful, there is the possibility of the site to put these non-existent products in cart and pay them online as I suffered, then wait for the money to be redeemed ... a few days. Shame!

I recommend Ideall.ro with confidence. I bought a dishwasher and a confectioner from them. I can say that they have much lower prices than other companies, an example is altex. The car bought by Beko was 300 lei cheaper and I received it the next day, I was amazed by the new courier not being at home, he insisted that it must be delivered that day, he even waited for us.
With the Hotpoint refrigerator as well, a much lower price than the others by about 600 lei.
What I think is very ok is that you have the right to check the product upon delivery, the courier is waiting for you.
I highly recommend. Certainly the next purchases will be also from the ideal.

I found the products on the site fast, efficient and more ......... I was delighted that they delivered me quickly in a few hours .... Bravo!

order no.530070

Avoid this store, the return process is extremely cumbersome, faulty communication. I do not recommend!

AVOID THIS ONLINE STORE!
I placed the order online, I paid, and on the day of the delivery, I received a dry email that the order had been canceled.
Nothing serious, we overlook the fact that on the site you could order, even payments.
My problem is that I get my money back after 14 working days !!!!!!!

Why?
Nobody answers them anyway!

there are others much more serious !!!!!!

I bought a Gorenje humidifier, which I am very pleased with, is doing my job in a three-room apartment. No order 466378.

An excellent store. Qualified personnel. Rapid delivery within the range requested by the customer (more than flexible). A pleasant experience with other online providers.

A very good site with great prices and a wide range of products.NOTE ORDER 532531

Hello, I placed the order on the ideall.ro website on 11/17/2017 no. orders is 452847 for a built-in Beko BIG22102X Oven, Gas 66 l, Gas Grill, Roaster, Stainless Steel.
I can say that I am extremely satisfied with this company, because besides always having big discounts on products, they also have a good delivery service, the next day the product was already delivered.
I recommend this company with confidence, and in the future I will definitely order from them.

my order no. 490392 as the others arrived quickly and without problems at the destination. I appreciate that you are one of the few online stores that make real discounts on products.

Best prices, best quality and fast delivery of household appliances

The best prices and the best delivery experience. Delivery of large products on the same day at the door! Other couriers let you carry them from the street alone. I recommend 100%, what negative reviews you see here are probably only 0.1% of the dissatisfied customers. All my relatives bought from them and they had no problem.

Ideal ... really IDEAL ... Products of caliadas, prompt delivery! (Order no. 479351)

They do not have stock on certain products and they are not profitable. I never order them from them anymore.

I ordered a Beko washing machine, and I am very pleased. The order arrived within 48 hours with delivery check.

I am very satisfied with ideall.ro, A year ago I needed a refrigerator that I finally bought from ideall.ro because it was 570 lei cheaper anywhere else. Then I found that the services are also excellent, the courier company did not proceed to leave it on the stairs in other cases, they brought it to the house.
I was very satisfied with the collaboration with ideall.ro.

I ordered a Beko oven when it arrived I looked through the package (nylon) not to be broken the glass door I paid and surprise, after the courier left I fully opened it I noticed that it has a slight bending side up (probably due to transport) I call the phone number displayed on their page I am told to send an email with my request and order number, I receive an answer that once the courier leaves you you are no longer interested in the product all the fault is exclusively of the client, I proposed to them to send me the courier to pick up the oven and to pay them the price difference for repairs and for transport just to have an oven intact so they didn't want to say that they bring it personally to their warehouse or to call the courier to send it at my own risk that if the courier damages it more, he is not interested in anything. Only now I read the reviews of several customers if I read before I certainly would not have ordered, this is always back at a low price at first it costs you more in the end. IDEALL ZERO SERIOUSNESS.

Ideall's are professional. They have very good prices, they deliver the product shortly and you can check the package at destination. recommend