Hyundai Gabriel Reviews

First year with 2016 Tuscon great car. First oil change here, done in specified time by staff member. Very good service, informative staff. Thank you.

My third rental and still satisfied my representative Yacine Saler and a real pro

Courteous service and still quick to get, however I do not recommend for oil change. First time does not even put the sticker for the next oil change and this time it does not ask me the type of oil ...
I changed garage to have another opinion, because since my passage, my car makes noise. When it was checked, the mechanics of the dealer over-tightened the handbrake, which produced a friction noise.
Really disappointed with the service, especially since my car was getting better before going to Hyundai Gabriel

The technical brightener (Martin) was very welcoming. he has the well-being of his customers at heart. Good drop-in service despite traffic

Thanks to your service manager rejean you just lost two clients for new car i am very insulted after putting a honest review he call my girlfriend to says he was not happy with the review, wish i agreed to share with hyundai Gabriel anjou so they can improve service he also was not even aware of what was going on and when i offer to explain he simply said that he would not understand and that i should of called him instead of making a online review that hyundai canada sent me totally unprofessional

Good service. Good communication with customers. I hope you can keep this level in the long term on the market ... Bravo and thank you

I took my car to do the alignment but they failed to do it twice for testing ... I asked for the refund but the duty officer refused to pay me back ...

After going to many dealerships, I went to Hyundai Gabriel Anjou. I met Dany Cadotte, sales rep, he was very professional. I had a good deal and bought a brand new car.

For my first purchase at a dealership, I am completely satisfied with the service received by the entire team, especially Mr. Pierre-Luc Deslauriers who was very attentive and gave us all the explanations and also understanding, in short to recommend, thank you

Very good service, escort service at home and back at Hyundai included, but the total bill of services done on the car is really very very expensive.

First time buyer at Hyundai Gabriel Anjou.
People are very polite, and salesman CharlyTapp was very helpful in finding our SUV.
Thanks to Hyundai Gabriel Anjou Team.

Perfect experience my seller Mr. Tores I recommend it to you

Everyone is very welcoming and helpful. A great experience for buying a new vehicle.

After 2 cars bought there, still satisfied. But the! After 2 years my battery is defective and I am charged $ 500 for a new one !!!! Not covered by the warranty supposedly especially since I paid an extra for an 8 year warranty. Really EXAGGERATED

In addition, after saying that I did not want to change the battery at this ridiculous price, I was left for 40 minutes in the waiting room before giving me my keys.

Amazing staff. Everyone I had to deal with was awesome. They made me feel like family. I am happy to be a new member of the Hyundai family

I am very disappointed with the technical service. The worst thing is that I referred 3 friends who bought their car there! Plus me a rental and a purchase!
Yesterday we did the oil change and the tires for both cars. My husband almost had an accident on the 40th this morning because of a hatch which was badly damaged during the change of oil. She is now broken. Returning home, the technical service does not assume responsibility and puts the error on the wind and speed. ... my eye! Take responsibility! Coincidentally right after you've worked on it and at the same place! It's terrible. ... you charge him $ 400 for the mistake that your mechanic did not do his job properly. At the very least, you should have warned my husband yesterday that there was a problem on it if it was right on the case, without giving him the car as well. He could have been hit on the highway by stopping the car. The noise that made it obliged him. Not only are they not responsible but also incompetent.
Is there or vault customer service? Know that he is mediocre.
I will never do my repairs there and it is clear that the rental car will be returned to me, who wanted to keep it. .. It's finish!

I was referred to Hyundai Gabriel Anjou by a broker who assured me that I would receive the best deal for a new 2019 Hyundai Tuscon. The moment I entered the door, I was greeted like I was family. Everything that my broker promised me about my new car, I received. I did not feel pressured to make any decisions and I feel like the whole transaction was in my best interest. What I appreciated was that my experience did not end when I drove off the lot, even after my car dealer called me to ensure that I was satisfied. Could not have asked for a better experience !

I am very satisfied with my new Hunday accent 2020 that I just bought a week ago and what a wonder on the road and everything and I am very very satisfied with my salesman called Pierre Luc I recommend to all Hunday Gabriel Anjou

I had an amazing experience at Hyundai Gabreil Anjou thanks to my salemans Anthony Milioto! He was very helpful, responsive and always friendly. He went out of his way to make sure that the vehicle was perfect before pickup. I highly recommend his services, and would gladly purchase another vehicle with him!

For the 2nd time that I have done business with them and I have to say that I have been made very welcome every time. Unparalleled service from the whole team and in particular Mr. Claude Gravel, very courteous and available and who answers all my questions.

Bad experience, beware when you are offered to leave a deposit that will be refundable. When you ask for the appointment, you are told that you must go in person. When you go in person, you are told that you should have made an appointment with your vendor who is away.

Beautiful customer service.

I want to thank Brian Toro for his professionalism, kindness, thank you Brian, I recommend going to see him if you want to buy a new car.

I bought my car with Pierre-Luc Deslauriers. Excellent service and a good price. Thank you.

Excellent service and a pleasant reception as usual! I can't ask for better.

Service very good but much too expensive at the checkout.

Always a very good service! listening to customers.

excellent technical service - courteous, available and competent team.
It will be my new Hyundai dealership now. Stay the course!

Excellent service, people are courteous and smiling, our expectations have been met and more.
thank you very much

Great service of the body after my accident. While my insurance was reluctant, they avoided me to go through Discount and gave me their own car courtesy, which allowed me to save valuable time. Excellent service also from their courtesy car department with an attendant for the return who was very professional (Alexander).

I recently bought a car from Hyundai Gabriel Anjou. I especially thank Mr Anthony for accompanying me. You are endowed with incomparable patience. Really a very good service. Frankly you readers, if you ever want to go for a ride there for him and you will not regret it.

Dany Cadotte gave a tremendous client experience. After shopping around several dealerships, I chose to buy here. He cares about what you need and wouldn t let me leave without buying a car. And why not ? I got a great deal. Merci Danny and staff for giving the best service possible for my new car.

EXCELLENT SERVICE FROM YOUR EMPLOYEE, MAUDE.
SHE HAS ANSWERED ALL! :)

Good experience with buying a new car just the preparation was not perfect

Service is fast and efficient, and covid-19 precautions taken make you feel safe.

Listened to my preferences and the details were sorted out without a hassle.

Very good service of the purchase so far we cross our fingers that everything goes on like this

Excellent service, very professional and friendly at the same time !!

Great attentive service from the whole team and especially from Stefanie in the service. Thank you

All of the service people are great and genuine. I travel from Laval to go there for any service. I am dead serious on the quality of service and time they take to explain things and troubleshoot, you never get the feeling they are talking down to you or hurrying you out. I have spoken to friends who go to other Hyundai service shops and they do not get the experience I do when I go to Anjou.

Prompt and courteous service.
Competent staff.

Having bought a Hyundai Veracruz in 2010, I just traded it for a Sante Fe 2020. My shopping experience was just as enjoyable as the first time and the 9 years of maintenance and repair between the two, Yacine, my representative in 2019, to Martin at the service and to Cais who drove me back and forth to my office all these years. Thank you to you and your colleagues.

Staff was friendly and helpful. Would definitely reccomend.

Second acquisition from the dealer and I'm still as satisfied!

Fully satisfied with the after-sales service, thank you Daniel.

Very very bad service.
I made an appointment for the road test of a vehicle according to the promotion that Hyundai sent me by email, we were welcomed by Brian who ended up telling us to come back Monday because they were "short staff "and that he could not do the road test with us. This is a very bad way to deal with potential customers and, in the process, waste our time.

Welcoming, smiling team. Explicit.
Not too expected.

It was my first experience at Hyundai Gabriel for me .. I was impressed with the vitality of the whole team .. I recommend Garage ..

Great service from start to finish. Anthony was super charismatic and he did everything he could to ensure I would be happy with the car and the price. The process was super quick and efficient. One of his great qualities is definitely his eagerness to help his customers get the best of the best. I highly recommend Anthony! Tina and Roxanne were also super nice and made sure the process went as smooth as possible. Thank you!

In the beginning I was skeptical, but they proved me wrong, they listen to your inquiries and offer a better service than many other dealers.

We have recently purchased a Hyundai Accent and we are absolutely delighted !!!
The sales representative (Anthony) guided us in this first purchase and gave us all the answers to the questions we asked ourselves. (By the way, a big thank you to him!)
His business sense and good interpersonal skills are a major advantage, which unfortunately are sadly lacking today among other dealers in Quebec ...
Our next Auto Choices will be made without hesitation to Hyundai Gabriel Anjou because the quality, the choice, the best quality / price ratio, the service ... all these elements are gathered in one and the same place.

Excellent experience, excellent service very pleased with my purchase!!!

Completely satisfied. In fact completely dissatisfied.
A month ago my broker and I booked an appointment for a test drive of one of your cars.

We had confirmation that the car was ready.

SURPRISE!

When we arrived we could feel the hustle and bustle of the summer and the people very busy. No one knew we were coming, nothing on file and more ...

... NO CAR!

Yet as an informed consumer we had done our job.

I don't mean to be degrading but I also saw the concept of several of your employees dressed very tight and suggestive.

Yet in 2018 is it not important to welcome your guests and guide them so that they miss nothing.

The show continues when I ask your manager after 20 minutes of waiting during MY WORKING HOURS since I have appointments but ultimately none.

Manager "pissoff" tells me they don't have the car.
We ask do you have a similar to the electric ioniq?
He says no but there hybrid ioniq?
" Not the same "
Well surely he must have similarities sir?

"Mmmm no I don't know"

Repeat this kind of conversation for 5 minutes between three men and at the end he goes to look for an ioniq for 10 minutes.

I gave up on the test drive.

Irritated by his service, the lack of professionalism in making appointments and the fact of not having the car.

Seriously did you think I was going to try a new car and falsely tell me it has one?

This is why I am giving you a star.
Change your processes, train your manager and change the mood for your next clients because honestly wasting my time like that is very expensive and unpleasant for me as a potential client.

Ps: I'm not exaggerating and I know a lot of people work well and seriously but now you missed it!

I really liked the service, everything is quick and sensible. Super! Well done! I recommend this place to buy a car

A big thank you to the whole team of Hyundai Gabriel each his name for the good experience lived during and after the purchase and the recent acquisition of my Elantra GT that I like and which rolls marvelously and I especially want to thank very much especially my super adviser seller in this case Mr Mikael awake which I will not hesitate and will stop at any time to recommend it with joy to everyone around me.


Madjid.A

Thank you for the excellent service during the first maintenance of my car on January 3, 2020.

Very good customer service, friendly and kind seller!

Unparalleled customer service and respectful approach. Claude is extremely attentive to the needs of his clients!

I called the dealer for more information about the car, as I live 14 hours away from this location. First I had the seller hang up on me, I called back and got a price for the car. I told him I lived 14 hours away and was coming by plane. He ASSURED me the car was in EXCELLENT condition. He told me the FINAL price as I needed a certified cheque to pay for the vehicle. I confirm I was coming on a a specific date.

For the next 2 weeks I was texting him with questions and checking if all was ok. He would read my messages and never reply. I tried calling. No reply. I tried contacting other employees. No replies. I decided to take the chance and fly out to Montreal.

I get to Montreal and text him saying I'm on my way he finally replies "the car is not ready". Frustrated, I told him I'm not paying a motel room so get it ready.



I ask them why they didn't tell me. They claimed the mechanics didn't tell them but its been sitting on the lot for months.

The winter tires were on which were in good condition. The summer tires were very neatly wrapped and tucked tightly in the back seat, so we didn't bother to check them.

Moving forward a few months to today where it's time for summer tires, I open up the tires, first of all the tires have about 30% thread left and one tire is completely blown! (Look at pictures) conveniently it was the one on the bottom so they hid it. Now I'm out 8-1000$.

I had to fix this so far (which I understand is wear and tear, but for classifying it as "excellent condition" this is unacceptable)

- starter (warranty paid for thank you)
- clutch cylinder
- shock springs
- air filter
- rubber hoses
- pcv valve
- bushings
- calipers and rotors
Within 5.000km.

I am never returning there. Some of it is my fault I understand. But for a large dealership to hide things and taking advantages of people come out of town is terrible.

I hope Hyundai Gabriel Anjou sees this.

Big thanks to Mr Moe for the excellent service compared to others. I am very very very satisfied with my car and very proud to be doing business with you for my first car!

I had a great experience at Hyundai Gabriel! Courteous, professional service and listening to my expectations. Moreover, I have always done business with them since my very first vehicle in 2000 (I am in my 4th vehicle with them). I recommend them warmly!

I recommend hyundai gabriel anjou to all they were very patient and very courteous thank you to my seller Louis caty was very patient and very professional thank you

Excellent service, a team of thunder !! Thank you for everything !!

Just say one thing
If you want a warm welcome, respect and better service these possible
It is found at Hyundai Gabriel anjou

Impeccable and professional service. Clear and precise explanations of the work to be done on my Elantra car. All in a clear and concise French. Daniel's smile is sincere. Bravo!

Courteous and warm staff. A big thank you to Paul for his fast and efficient service!

Courteous and professional staff. A big thank you to Mikael, Genevieve and Joanie you were great.

Excellent service, very good first shopping experience

Very nice team everyone is smiling and make us feel like home
I am proud to be part of the wonderful Hyundai Gabriel family

I made a purchase today from hyundai gabriel anjou, I want to share my customer experience with a used vehicle sales representative Mr Anthony Milioto with perfect professionalism and support, at the time of prospecting, recommendation, followed up to delivery Satisfied with his services and I refer him because I have visited a lot of dealers but I have never had such Quality service !!

Friendly staff, lots of inventory and best of all, there's no "B.S." Definitely recommend and if you can, ask for Moe.

Fantastic experience. Knowledgable, friendly staff that go out of their way to greet you and/or help you.

ABSOLUTELY TERRIBLE dealership ever! I want to put ZERO STAR! Messed up my regular maintenance check up by forgetting to plug my fuel injection line back to my engine. I was lucky to be even alive! Yet, this dealership refused to pay me back for the expenses I had (towing, another checkup and repair) due to their mistake! There is ZERO QA, ZERO CUSTOMER SERVICES. I asked to speak to the supervisor, their representative kept telling me that the supervisor was unavailable at the moment, and that person would get back to me. NEVER! I NEVER HAD ANY CALL BACK FROM THISE DEALERSHIP. NO APOLOGY! NO RESPECT! NO NOTHING! I have all the evidences for their lack of due dilligence error, but they don't care! Whoever is thinking about buy a car from this dealership or doing the maintenance at this dealership, DEFINITELY TO THINK OVER AND OVER!!! Horrible Service! Put people's life in danger!