Daren Dussault Review of Hyundai Gabriel
I called the dealer for more information about the...
I called the dealer for more information about the car, as I live 14 hours away from this location. First I had the seller hang up on me, I called back and got a price for the car. I told him I lived 14 hours away and was coming by plane. He ASSURED me the car was in EXCELLENT condition. He told me the FINAL price as I needed a certified cheque to pay for the vehicle. I confirm I was coming on a a specific date.
For the next 2 weeks I was texting him with questions and checking if all was ok. He would read my messages and never reply. I tried calling. No reply. I tried contacting other employees. No replies. I decided to take the chance and fly out to Montreal.
I get to Montreal and text him saying I'm on my way he finally replies "the car is not ready". Frustrated, I told him I'm not paying a motel room so get it ready.
I ask them why they didn't tell me. They claimed the mechanics didn't tell them but its been sitting on the lot for months.
The winter tires were on which were in good condition. The summer tires were very neatly wrapped and tucked tightly in the back seat, so we didn't bother to check them.
Moving forward a few months to today where it's time for summer tires, I open up the tires, first of all the tires have about 30% thread left and one tire is completely blown! (Look at pictures) conveniently it was the one on the bottom so they hid it. Now I'm out 8-1000$.
I had to fix this so far (which I understand is wear and tear, but for classifying it as "excellent condition" this is unacceptable)
- starter (warranty paid for thank you)
- clutch cylinder
- shock springs
- air filter
- rubber hoses
- pcv valve
- bushings
- calipers and rotors
Within 5.000km.
I am never returning there. Some of it is my fault I understand. But for a large dealership to hide things and taking advantages of people come out of town is terrible.
I hope Hyundai Gabriel Anjou sees this.
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