Hyundai Gabriel Reviews

Extra services by Daniel always courteous and good advice.

We bought an electric ioniq 2 months ago. We took the 2 guarantees. The one that includes free maintenance on the vehicle. On the other hand, a blow happened here Ont tells us that we have to pay $ 70 for the tire change because they are not mounted on rims even though the seller had told us that it was included. Do I remind you that the vehicle is electric then, there is no other maintenance to be done on the vehicle apart from the tire change that you do not want to do. Basically your guarantee is useless. I would not go back to this dealership because they are good at fucking the world.

Brian took the time to offer the right vehicle at the best price and Seta was very busy with me when I was taking my Palisade. Very satisfied

Representative and qualified technical staff
Listening to the customer
dealer to recommend

Would give 0 stars but the minimum is 1.... bad custumer service

We did business with Mr Bryan Torres. Very friendly sales consultant that make sure that you get the vehicle you want at an excellent price. Will also do his best to get you the best price he can for your old car.

I am doing you the greatest service by telling you NOT to go there.

I bought my first car a few months ago with them. The car looked very good, used but in good condition (carfax all good). But to my surprise ... when it rained, 2 weeks later, water seeped through the roof (it's an elantra gt panoramic roof). I returned to the dealership worried but never angry. They told me that they would do the repair so I leave the car to them and I am reassured.

I pick up my car a few days later ... then it rains ... and the roof is still leaking. And this time it's worse. I return a second time, and I address myself to the dir. sales, but this time he's not at all happy to see me come back. He is annoyed, impatient and talks to me with contempt (without looking at me when I speak to him). I have to leave the car again AND PAY for the rental of a car while I wait. When after several days my boyfriend goes to look for MY car for me (I don't even have the courage to come back to see them), they almost throw the keys at him without a glance.

The days go by, and you won't guess what happens with the next big rain ... Water is seeping in again. So I called on a friend to help me, because there was no way I was going back there.
Today, I've had the car for 8 months, the water is still flowing, I spent (and I will spend more) a lot of energy and $ to try to have it repaired, but I I was especially very stressed.
What finally prompted me to write this is that when I came back from work earlier, the under-engine protection fell off while I was driving.

I am giving you a gift: never go there.

We bought a vehicle from Hyundai Gabriel in the Anjou borough for our son. Mr. Anthony Milioto advised us throughout the process. Since we are from Gatineau, we have indicated, by email, text messaging and telephone, the ideal car for our son. From the first exchanges, Anthony knew how to identify our needs and establish a bond of trust with us. Our son loves his new car and this is due in large part to the great advice of Mr. Milioto. Thank you very much for the great service, our experience was very pleasant, friendly and professional. Marc and Lili-Anne Laviolette (Gatineau Quebec)

First acquisition in January 2018 and I am very happy with my purchase, I had an excellent service this week for my tires and oil change and I return without hesitation next spring, they are very smiling and at the Listening to their customers, really satisfied and no regrets from Hyundai Gabriel Anjou.

I would like to change my previous opinion.
I bought a Hyundai Elantra 2013 (50,000km with extended warranty) at your home last spring. We buy by being promised that the vehicle would be A1. I was delivered the vehicle in very bad condition, with the following problems:
-Problem of suspension
-Rusty stained
-Grille front of broken bumper
defective heating pad
-Vehicle smelling of cigarettes, stained benches, ceiling blackened by cigarette, ashes still in the crack of benches.

Visibly the vehicle was badly inspected. At the beginning of the summer, we realize that the air conditioning is also faulty. No worries, it is guaranteed, as our salesman mentioned us ..... and no, more than 1000 $ of repair to put.

We bought 4 new vehicles at this location without problem, but I strongly advise against the purchase of a used vehicle. It's also very difficult to get a call back, whether it's to parts, sales or customer service.

Fast service
Courteous
Well appreciated

My representative Mikael Leveille came to show me my vehicle before the purchase we try it together in my tempo and then he came to me book my vehicle at home an exceptional service second purchase with him!

Thanks to Anthony Milioto for his good service and to have sold my new Elentra.

I received the car I wanted, and I'm really happy with it. !!! Thank you!

When I buy my vehicle in 2015 very professional seller know his product is capable of answering the question with admirable precision however the service for repairs and maintenance is appalling when you call you always fall on the voicemail I leave messages no return call so much so that i give up the idea of doing but maintenance to this hyundai now since the past week call because there is a recall notice on my vehicle still the same story which is repeated no response no return call the service is clearly not improve with the time I am really disappointed to have known that the service was to be so absent I would have bought elsewhere

Great service and friendly people. Always very satisfied

Safe waiting room (Covid)
Quick and courteous service.

Super good after sales service I'm really happy have is really well served there are ours listen thank you

I have just arrived from my last oil change and this appointment only took 25 minutes. Super happy with the speed!

5 * ++ Excellent service, courteous and professional staff.

A big thank you to Hyundai Anjou, thank you to my salesperson Marc Shannon for the excellent service and his listening. The idea of showing me my 2020 Kona hidden under a tarpaulin was my best experience, especially when you buy a new car.

I thank Marc again very much for his initiative. I unboxed my car as a gift.

Thank you to all of you and good continuity.

July 2020: used car for my son.
Excellent service from the seller. Competitive prices. Car in good condition. Just one black spot on the board, the mechanics and the garage manager don't know that an alternator has to compensate for using all the electricity used in a vehicle to be considered good. The EMEMM (Montreal Motorized Equipment Trades School) gives refresher courses for mechanics, it would be time to take a look.

I wanted to buy a Santa Fe Ultimate 2.0T there last year (2017). I went there on a Friday afternoon to try one, we had to make an appointment, so I made an appointment to try it, I was even called to confirm my appointment, when I 'went there, the person who was supposed to give me the test was not there, I did the test drive with someone else, I liked the vehicle and wanted to have a price. .. there I had to make another appointment ... finally, I bought a Jeep Cherokee.

Since I bought my car in May 2017, I am very satisfied with the dealer. The seller had taken BCP's time with me and he offered me several options. He made sure I left home with what I wanted. Recently, I had a check engine that lit in my car. So I called the dealer and Mr.Lacombe took some time to advise me before going to the dealership. He is really attentive to the needs of his clients. REALLY pleased with the service! I recommend you to everyone

very good service I recommend it to anyone looking for a good dealer

Impeccable service. Very professional and attentive to our needs.

Congratulations to everybody

I would have liked to appeal to your branch being dissatisfied with mine and having received good comments from my entourage. However, I am told that I absolutely have to go where I took the guarantee to simply have it checked for rust remover (I have a 7 year warranty) and put it back. I find that ridiculous. It's still a Hyundai vehicle and your branch is closer to my job. I do not see the distinction between an oil change (which you can do) and rust remover (which I must have done where I bought my vehicle). Let's say the customer service disappointed me for a story of different owners ...

I recommend this dealership because the service is impeccable and the staff courteous and professional. On delivery Mrs. Seta Kouyoumdjian took the time to answer my questions and even went to the front and did everything to satisfy me.

Very large, but poor service. For the maintenance of your car you are better served literally anywhere else.

Amazing service like a family. The salesman and team answered all my questions and satisfied my every need. Fast reliable and trustworthy.
Impeccable service like being part of the family. The salesman and the team answered all my questions and fill all my needs. Fast reliable and trustworthy.

Excellent service! Very satisfied with our first experience at Hyundai Gabriel Anjou, I highly recommend it! You will not be disappointed. Thanks a lot to Anthony, the seller who helped my wife make the choice of a 7-seater Hyundai Santa Fe 2013 that we really liked. We hope to continue to weave our experience with the Hyundai after-sales service. Fabriel Anjou.

Fast and good service
Highly recommend the one on Anjou.

Very good sales service. Well received. All my questions have been answered.

I drove to this location from Ottawa hoping to buy a used Honda Accord, By traffic conditions I was going to be 30 minutes late after their closing time of 4 pm. I called the dealership to asked one of their workers to stay until 4:30 pm and they refused to stay 30 minutes extra. Thus wasting 2 - 3 hours of my time. I even mentioned that I had all the cash to close the deal if the car was in good condition. Yet they refused again.

Great deal and great service! Jacques has been very helpful through out the purchasing process

Great service...as usual!!!! Waiting period goes by fast while having a couple of good coffees . Friendly and courteous service.

Excellent service. Very courteous staff. The answers to our questions were clear and instant with the seller. Transaction done in less than an hour.

Professional service, courteous and impeccable advice role! Thank you

HYUNDAI GABRIEL ANJOU IS THE DEALER THAT I STRONGLY RECOMMEND. STAFF IN GENERAL IS VERY COMPETENT AND PROFFESSIVE ...

Not honest seller ?. it's a shame for him ... he could have had a lot of references ..... his name is M.A ..
I give 1 star. it's a shame we can't put 0.

EXCELLENT SERVICE <3 professional, courteous and qualified employee

Took an appointment to test drive Kona electric. We get there and salesman tell us that they forgot to charge the car so we won t be able to try it. Terrible customer service as well. He didn t feel bad at all. Unfortunately this is only place that has the electric Kona cause we don t feel like returning.

Great service, nice people, always polite and friendly. Good experience.

I received a quality of service that will certainly mark me for a long time
During my first visit, I was greeted by Mrs. Christina STIBEN, who quickly managed to gain my trust thanks to the professionalism (without any pressure droplet) that she showed during our little interview
After a few visits to other dealers (to make a clear idea of my choice and advantages), I ended up obviously returning to Hyundai GABRIEL Anjou
Ms. STIBEN was up to all my expectations this time, the reception, the technical presentation of the vehicle, as well as the price offered for my new vehicle Santa FE 2020 (including the recovery of the old vehicle) was to my complete satisfaction , the negotiation knew the collaboration of a very respectable person who is called Mr. Mohamed AMBARI, the credit and insurance files were perfectly treated by Mrs. Justine TREMBLAY
This wonderful experience ended with the impeccable work of the acquisition made by Mrs. Julie OUELLETE
A big THANK YOU for the whole team, especially to Mrs. Christina STIBEN
I honestly and without hesitation recommend this dealer

hello I would like to share with you my experience at Hyundai Gabriel, first of all I was very well received of my arrival it is indicated to me or to go to see the new vehicle after a few moments inside I impress with the details new models I had a very good experience with my salesman who listened to what I was looking for a vehicle and make my proposals advantageous this place is just great thank you very much to my salesman pierre-luc deslauriers of mavoir so well served I am very satisfied with my new car i can not wait to come back for my talks !!!!!!

Excellent service at Hyundai Gabriel Anjou, I highly recommend this branch with which I have been since 2014.

Excellent first experience with Hyundai Gabriel Anjou! Our sales consultant, Anthony Milioto, went beyond our expectations to accommodate us during our purchase. No pressure at this dealership, only outstanding service! Thank you to the team and we highly recommend this branch.

Very good service, very courteous staff, really very satisfied.

Yesterday I brought my car back because my engine turned off while driving twice in two months on my 2016 Sonata. They couldn't find the problem because it is intermittent and I understand very well the difficulty in find the solution. Even though my problem has not been resolved, the customer service is excellent from reception to 'check out'.
It's the little extras that make their service wow. We washed my car, the air conditioning was not working in the show room and when I went to pay, one of the salespeople (I think) who was at the reception turned the fan towards me to make sure it don't get too hot. I benefited from the shuttle service and the driver was very friendly. Hoping that my car is no longer in trouble, but if I have any ... it is at Gabriel's that I will come back.
Thanks to the whole team.

very good welcome I came on the recommendation of a friend very dynamic team and listening I recommend this concession for their professionalism
Thank you

This dealership is what I call : A Wolf Under Lamb Skin. They pretend to be all about honest business, customer loyaty and stuff, but they are nothing but that!

I went to them to purchase a new Hyundai Elantra. The sales representative Mr. Louis C., in order to persuade me to make my purchase there, offered me free hood deflectors, winter tires, rubber carpets and mud guards. Excited about this awesome deal I've been offered, I quickly signed the sales contract without question. Who would've thought the so called "#1 Hyundai Dealership in Quebec" would cross me right? Well, that's exactly what happend. They promised me these free accessories but charged them to my bill without telling me. I guess that's what people call "Bait and Switch". And now I am paying for putting my trust on the wrong people.

I contacted them to sort this out. Their answer was: "You signed the contract, now nothing's gonna change." I protested about this and they smilingly answered: "we CAN make the accessories free, but then we will have to increase your base price to compensate! Because we won't be making enough money off of you!" Doesn't this sound absolutely incredible?

So now, my advise is: Deal carefully with these people! And read anything they make you sign at least twice!

I recently bought a santa fe with probably one of the best seller I know Marc Shannon !! A trusted person who takes care of everything from start to finish !! If you have a vehicle purchase to make I recommend you go see it !! Exceptional service!
Thank you!! I am more than satisfied with my purchase !!

Excellent service. The courteous and smiling staff. Thank you

Hyundai dealer, very good after-sales service, prompt courtesy. Free coffee / muffin while waiting, WIFI internet available.

A team of thunder!
Thank you!

For my first purchase of new vehicles, I had the chance to meet Pierre-Luc Deslauriers. I want to emphasize how much I appreciated his service. Thank you for all the advice and the time you gave me. Thank you also to all the team for your joy of living. Wow. I recommend you to everyone around me. Julia.

Professional service. Our fourth purchase and still so satisfied ...

VERY SHORT, FAST AND NICE SERVICE, VERY COMPETENT. THANK YOU DANIEL F.

Thank you Mr. Caty,

I want to take a minute to highlight the exceptional service of Louis Caty. Much more than a salesman, he takes care of his customers before and after the sale.

Are you shopping for a Hyundai? Meet Louis Caty and you will have a great customer experience.

We were looking to replace our Elantra for a Tucson and Anthony Milioto stepped in to help us. He did deliver with great service and advices. We ended up buying on the spot. I recommend this dealership and Anthony to anyone looking to buy a new or used car.
Thank you again for the great service.

Excellent service, fast and courteous.
I recommend this dealership for all vehicle.
Preferably, ask for M Yacine Saker.

Very good service seller Eddy takes the time to listen and no pressure for the sale gives 5 stars

Satisfied with the service with my salesman Jacques, he is very in demand but finds a moment to listen to your needs and answer your questions.

Pressure Selling Using Guilt, we treat nasty and malicious person when we refuse to pay for an unsolicited service.

Great service! Thank you Antony for getting me my batmobile on time for my road trip!

Excellent after sales service. Quality service and very professional. Bravo

Thankyou Tony for taking the time to help me find the best option for my first car! Super impressed by his attention to detail and professionalism. Ask for Tony you will be in good hands! Verry happy with the choice we made. Also thankyou to Kim who made us feel verry comfortable. Her client communication skills are over the top!

Very welcoming, good explanations but a delay for delivery despite our appointment.

The service was excellent and a very good price I would recommend to anyone !!! Many thanks to my representative Simon Labonte for his skills and dedication.

I really appreciate the service of Hyundai. The staff was very courteous and responded to all my agreements. I highly recommend this dealer. Thanks again for the good service