Hyatt Regency O'Hare Reviews

Huge hotel. Rooms are quite large and nice and the restaurants have pretty good food. Hotel shuttle runs every 15 minutes and only takes about 10 minutes.

Staff has really been great, top to bottom. Bar/restaurant food drops 1 star.

The only reason why I'm taking away one star is I put the sign on my door asking for my room to be cleaned and this was a system they have established but they didn't clean it or give me new towels which was really annoying

Lots of rooms available, airport shuttle available, couple of restaurants in the lobby. Polite and helpful staff.

Best rest I ever got good never took a vacation BEAUTIFUL view and room clean also very eventful always a good time going just downstairs

Nice, clean, and friendly staff, only real complaint was that I was unaware of the high per night parking fee

Very clean and modern rooms, helpful staff at the desk, beautiful architecture. Great stay!

Had an incident with Housekeeping. Spoke to several managers and nothing seemed to have been done - felt as though they did not believe me.
I was there for a conference and there was minimal options for breakfast and lunch. The food that was there was cold or dried out, not to appealing.
For a si called 'luxury hotel' I am not completely impressed.

Hyatt was not our choice. Our flight on UA from O'Hare was canceled at 10 p.m., and they gave us room vouchers for Hyatt Regency. We were very pleasantly surprised. It is beautiful inside. Simply gorgeous. Very comfortable. Unfortunately we left too early to use the breakfast buffet vouchers.
Front desk clerks were super friendly and professional. Every interaction was pleasant.

An a 1960s concrete construction that has been thoroughly updated. The center rooms do get a bit of noise due to the open concept. However, the quiet rooms are in the turrets. The beds are all very new and very nicely supportive. Electrical and usb sockets are all throughout the room and on both sides of the bed (so nice).

The elevators are glass and are surprisingly quick. I am so used to the slow ones else where. Breakfast is $18 buffett but it is the nice kind with made to order omelets and other tasty and healthy fresh treats.

The conference facilities are nice made even more so by the staff that trys hard to ensure you stay clean but not interrupted.

All in all, it is a wonderful place to get stuck with a delay. The airport shuttle runs every 15 minutes 24 hours a day.

25 minutes to check in and no hot water in the morning. Otherwise an acceptable older style Hyatt a short can ride from the airport.

Everyone is extremely welcoming and the food is amazing. I went to a professional event and was amazed by how efficiently they cleaned up and set up between events. It is walking distance from the convention center, fashion outlets, some restuu and a couple of breweries.

The hotel was beautiful but hated the team building seminar i was forced into

Stayed at and attended a conference here. Great experience all around. Breakfast buffet had everything and was delicious.

Stayed here for Midwest Furfest 2017 in the Executive wing, it was fantastic.

Nice place, great for conventions. Quality rooms and food.

Absolutely beautiful hotel, great meeting and conference facilities. However as is usual in these types of conference hotels, everything is ridiculously overpriced. Considering that's expected, beautiful place.

Amazing. Beautiful inside and outside. Service is awesome

Beds were very comfortable. Room was clean. Staff was very friendly and helpful... They even knew about the art on site. Some airplane noise in the room but overall great

Friendly and helpful staff! The hotel is beautiful and kept very clean. The rooms aren't over-the-top special, but very comfy bed and duvet and cleanliness go a long way with me.

There's a shuttle to O'Hare every 15 minutes, so it's really easy getting to/from the airport. Also the blue line is just a short walk away, and that takes you into the heart of Chicago. Though, be warned, it may take up to an hour to get there on the subway.

We enjoyed our stay here and would do it again for a quick weekend trip! If you're wanting to explore Chicago and don't want to hire a taxi every day, I'd stay closer to what you're wanting to see.

Hotel staff are friendly and helpful, convenient location

The hotel itself is ok. What really was a disappointment was the staff. It appeared that anything you ask of them was an inconvenience. The 3 at the front that I dealt with on May 2nd seemed very pompous. Maybe I didn t look fancy enough for them as I was getting off a long flight that was severely delayed, but this is not how you treat anyone.

Clean, organized, affordable, and even a bit fancy.

Nice comfortable property with good amenities. Convenient to airport.

The room is large, but no mineral water is provided. It is not cheap to stay for one night, and the mineral water has to go to the front desk.

Had a wonderful stay! Clean rooms and friendly staff and lots of things to do near by!

Modern looking rooms with many amenities, cool hotel design. Expensive parking for an airport hotel.

I really like this hotel. Great beds, great atmosphere. Can be confusing finding your room. Other than that... Thumbs up!

Nice hotel. Good location for flights out of O'Hare.

This was the recommended hotel of a conference that I attended. It's very nice. They have a great gym, great customer service, very convenient shuttle. 5*****!!

Conveniently close to the airport and a train station. Big and clean. Close to some decent bars and restaurants. No pool or sports court (although they do have a gym).

Beautiful hotel, clean comfortable rooms, and amazing and friendly hotel staff. Great place to relax after a day at Supernatural Con.

Close to airport and US Cellular. The hotel gets the work done. However, it does need renovation and some additional food choices

It was ok a little old. Some of the staff was less than friendly.

Great space for events, patient and helpful staff, airport shuttle available

Good location to airport. Decent rooms. Somewhat dated design.

Just stopped to park for O'Hare and take the shuttle.

Great hotel but worst service. Staff will take request but will not respond at all. Phones does not work. Hidden Charges. overall not a good experience with the staff and customer service but hotel is good and in a nice location pretty close to the Airport. Worth a try but don't expect much.

Over charge for everything. Rooms go uncleaned for days.

Close to the airport and public transportation. Courteous service and good facilities.

Attended an event at Hyatt Regency O'Hare and had no complaints.

Room was pretty small but the tv's were huge and the breakfast was pretty good.

Friendly staff. Convenient location. Parking Is a little weird. Cold water in shower. Kitchen is slightly better than mediocre.

I never had anything to complain about this hotel in the last few years until a few days ago when the hotel s overnight engineer purposely turned off the electricity in my room around 6:30 in the morning. There was no electricity to start with when I got to my room after 4 AM. I had to go back and forth the front desk (four floors down) just to get them to fix the problem. After having worked a red eye flight, this isn t the kind of treatment you d want to get to especially if you only have a few hours to sleep before heading back to work. I ve never felt more inconvenienced to a point harassed because of the hotel engineer s behavior.

Really nice rooms, easy access to convention center without even having to go outside!

A great place to stay. Nice, clean and well furnished rooms. Stay away from the breakfast unless you're really hungry.

Excellent amenities. Gym room is decent, breakfast buffet has a lot of selections and omelets made to order. The TV is huuuuuge.

Love the venue and the spaces that they provide to different conventions throughout the year.

Beautiful hotel. The layout and lack of signs can make it a little confusing at first. Great staff and service!

Love staying here for shows and cons at the convention center. Get the balcony you won't be disappointed!

I was at this venue for a conference. The facility was great and the restaurant was well equipped to handle hundreds of us with a great buffet. The staff was most attentive. We would absolutely stay here if the occasion called for it.

Parking, parking, parking. I looked everywhere trying to find info on the covered parking option. I saw one thing that just mentioned "covered parking" and that was it. I love my car and am very particular about where I leave it. An outside lot that leaves it in the elements for me is not cool. We did the park, sleep, fly from here and it was great. 6 level covered garage with plenty of parking. Finding a spot wasn't an issue. The rooms were fine, bar was fine, location close to O'hare was great, shuttle service was super-quick and I really don't have any negatives to post about this hotel. Next time I do a park, sleep, fly it will be here again due to the covered parking. I hope this helps someone else that may be in the same position as I am when it comes to their vehicle.

The atmosphere of the hotel is very nice, as is the ease of access to the convention center.

Attended an event without having a room. Had an amazing time! Charging stations in the lobby with free internet! No downside at all! Everyone had a blast!

Very nice hotel close to airport with a friendly and attentive staff

Ordered the chicken noodle soup to go.
10 oz container cost $10.00. I called ahead expected after 20 minutes would be waiting at counter had to wait 15 more minutes.

The deco is comfortable and inviting. The staff are pleasant and keep the areas well stocked with guest perks. There is a lot of seating in the lobby area.
There are also power outlets easily accessible for those who might need to plug in an electronic device. I found this extremely helpful.