We were in Gin 71 on the 1st floor of Frazers, absolutely love it, the service was 1st class, staff are really good and in particular the young lad that was our waiter Ewan, well done Sir you are an asset to your employer.
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Ignored by staff on arrival and departure from store,five members of staff seemed more interested in having a group chat.no great offers in store and shop too hot.
Very costly with wide varieities of brands ..... But during discounts u can get it cheaper got a jacket worth 80 for just 26.... Also during discount time hot around 20 pound off on fragnae
Lack of customer service in beauty hall especially bobbi brown and nars. Came in evening to buy and felt like i was disturbing them. They saw me but didnt want to help me. Lost out on a big sale and customer.
The Flagship of shopping in Glasgow this topend retailer in one stunning dept stores of Glasgow selling all top fashion brands, well worth visit. If your visiting the city shopping here is a must for all great range perfums, cosmetics, bags clothing, furniture & electrical goods,
Was in shopping here this week was impressed who clean and good looking the shop window displays are looking. When it comes to shopping in Glasgow you really have to visit this store. Great customer service fantastic range goods now this is what you call shopping in style pop in next time you visit the city or shop locally.
I love the building and sadly the older staff let's it down. The young staff on the cosmetic counters were sweet chatty and good customer service. Sadly this is not the first time I have experienced bad customer service by the older woman. More
This is the hardest shop to get the interest of the staff. We went looking for kitchens and all appliances. We have refurbushed our house but in the end bought everything elsewhere. Staff really dont seem too bothered.
Deafening music. Couldn't stay in men's department, music was so loud it was painful. Probably deliberately so you can't think about what you are buying. Base was shaking my bones. Wouldn't be so bad if whoever was playing it had any taste but the music was so bad it would make Simon Cowell cringe - with his acts output, that's quite something.
The building is grand but its outdated and not at all wheelchair or pram friendly. God help you if you need to access their toilets. There is little signage (I saw one sign), three different staff members directed us to them. Not good at all.
The main stairs when you enter are quite dangerous for people who are not clear sighted as the carpet covering the stairs have no indication of the next step. Could cause an injury to people. Yes they have other stairs and lift, but I thought I would bring it to people's attention
Quite pushy staff, they'll have targets to meet no doubt which is a shame. Can't browse slowly because if you stand too long you'll get captured and asked to try a million products.
Lovely Jeanette , personal shopper in Glasgow store, is fabulous. Ive been her long time client and many many thousands of pounds later i always return so many thanks !
Mairi at clarins counter great knowledge on all products, walked away with fabulous products that made my skin more plump, being a woman of 52, so glad to have walked in and got products ill use often ..