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Great

Bad service, sad welcome. On several occasions dur...

Bad service, sad welcome. On several occasions during our one night stay we were surprised by the blatant lack of professionalism of the staff. An event (M for Montreal) was organized simultaneously during our stay, not only a lot of noise but we were relocated to the basement for lunch. Really unpleasant. I would never recommend to anyone.

Mediocre experience. Stayed two nights here. It s ...

Mediocre experience. Stayed two nights here. It s a really busy street and construction was happening making it difficult to turn into the hotel. That may just be Montreal, so I won t really say this is the hotels fault. On the first night I was extremely tired and didn t notice much except for the toilet that made a weird motor noise on flush and the washroom door does not really close all the way.

The problem may just be because we were on floor 1, close to the elevators. On the second night, it was extremely noisy. Guests are noisy and partying until late hours, you can hear the bass from the music downstairs, it s a pet friendly hotel so there was a small dog crying and unfortunately there were just some guests who kept going in and out of their suite and even accidentally knocking on my door at one point.

I had a hard time falling asleep because of the smell too. I didn t look into the smoking situation of the hotel but I did smell cigarette smoke from the hallway which travels.

The amenities are good, people are friendly and the design is good but wish I had a better overall experience.

My wife and I stayed at Hotel 10 for a few nights ...

My wife and I stayed at Hotel 10 for a few nights while visiting Montreal and would definitely recommend it. The staff was very kind, professional, courteous and accommodating during our stay and always available to assist us with anything we needed. The location is fantastic! We walked down to St. Catharines Street to do some shopping, took a quick 10 minute cab ride to the harbour the day we went to the spa, and there were plenty of options close by when it came to restaurants or even quick meals on the go. If you're looking for a place to stay, I certainly recommend looking at Hotel 10.

If the room and the hotel are luxurious and comfor...

If the room and the hotel are luxurious and comfortable, it is impossible to sleep properly. On weekdays, a construction site starts operating at 7am if not earlier by making a completely infernal noise. At night, the More

Beautiful modern rooms with top quality service. T...

Beautiful modern rooms with top quality service. The parking is valet and very efficient. The staff are friendly and helpful. Theres a decent fitness facility and chic restaurant and bar in the hotel. Definitely worth a visit.

Super beautiful ... But the cleanliness is not wit...

Super beautiful ... But the cleanliness is not without reproach. No cover over the comforter ... Hair and hair on and in our sheets. Maybe just bad luck ... Very nice and helpful staff!

Very nice hotel with modern contemporary settings....

Very nice hotel with modern contemporary settings. The staff were friendly and easy to deal with. We arrive in Montreal and booked it online. They received the reservation right away and placed us in a nice room that is clean and modern. Parking is all handled through valet and very professional. Highly recommended.

I really didn't expect it to be such a good stay. ...

I really didn't expect it to be such a good stay. I came here with staff on a business trip and didn't think it'd be so fun. The staff was wonderful and the parking was easy. They were accommodating and we didn't get any complaints, even though I think we probably drank too much in the rooms.

It has a nice location. the price was reasonable. the experience was good. We even all worked out together. Really the 5 comes from the fact that it out performed my expectations. It isn't really a "top hotel" in my books but it deserves a good score for karma. great job staff and co

I stayed there 2 nights and what to say, simply be...

I stayed there 2 nights and what to say, simply beautiful hotel very well maintained. Courteous and very professional staff. The rooms are very beautiful. I will return very soon! Heart stroke !!

Strange concrete ceiling, same breakfast menu the ...

Strange concrete ceiling, same breakfast menu the entire week, sometimes the food is just heated, not very fresh. The location is good, wifi is decent, the access keys are a mess, you need to use them even at the elevators.

If you are looking for a good nights sleep do not ...

If you are looking for a good nights sleep do not stay here. Loud music until 4AM, young intoxicated adults running down the halls banging on doors and making noise until the sun is up. Weekends or weekdays it doesn't matter, it seems there is a party here every night. If you are into that then by all means you should stay here.

The rooms are adequate and clean, the staff was very nice and professional. Only valet parking is available.

If I could give a lower rating I would. We receive...

If I could give a lower rating I would. We received snide remarks about booking through a 3rd party. We were give an unfinished room with an unpainted ceiling and the toilet was in a closet-like room separate from the washroom.

We found a toenail in the washroom and mucus on the wall. We were give a special suite which looked pretty nice. However, there was something sticky on the chair, the bathtub and shower were not clean and the pillows smelled like cigarettes.

We paid 300+ dollars for our worst hotel experience yet. The only saving grace was that Montreal is a great City and we didn t want to stay in the hotel too much anyway. But it s not worth the money, not at all!

Amazing service. Went above and beyond expectatio...

Amazing service. Went above and beyond expectations. The car service the hotel offers is very convenient. Location is great. Walking distance to a lot of great restaurants and clubs. The staff is very friendly and goes out of there way to help out. I'm very picky about hotels but the beds were very comfortable and no shortage of pillows. They even bring ice to your room. I am definitely coming back next time I'm in Montreal

Worst experience ever. Unacceptable policies. They...

Worst experience ever. Unacceptable policies. They won't allow payed booking into hotel rooms without in-person credit card deposit. Never had this happen before anywhere around the world. They won't take credit cards by form or by phone or any other way than in person. RIDICULOUS. Hotels like this give Montreal a bad name!

Very nice hotel with modern contemporary settings....

Very nice hotel with modern contemporary settings. The staff were friendly and easy to deal with. We arrive in Montreal and booked it online. They received the reservation right away and placed us in a nice room that is clean and modern. Parking is all handled through valet and very professional. Highly recommended.

Lovely staff, great rooms and a great breakfast. I...

Lovely staff, great rooms and a great breakfast. If I had one complaint it would be the $7 charge for bottled water. Put the charge in with the room and then I wouldn t think you were so bad of you!

We drove in from Boston and stayed 2 nights here. ...

We drove in from Boston and stayed 2 nights here. Our room was comfortable enough but it s winter and we had to ask for extra blankets. They brought them promptly. Maybe this isn t the fanciest hotel but I thought it had fun art and the staff was truly great. Located perfectly for getting around and doing all the things.

Beautiful hotel, optimal location. The food was ta...

Beautiful hotel, optimal location. The food was tasty, the staff awesome, very good decor. The gym is a bit odd as you can see inside it whil getting to some of the meeting spaces - for evening events, it is a bit peculiar. Otherwise, I strongly recommend!

The hotel staff was perfect. I took the best room ...

The hotel staff was perfect. I took the best room available, the executive suite, the room was nice looking ang big. I will recommand for a family or 2 buisness partener cause it got seperate room in the suite. The probleme, the floor was dirty. The carpet was not clean for a long time. The vacum wasn t done properly. They don t let you water botle in the room but the cofee machine was nice. 3/5 it was ok.

Very old building, the ceiling in our bedroom need...

Very old building, the ceiling in our bedroom needed some renovation. it seemed very creepy. There were some hair in our bed. It seems they don"t clean the room properly specially during the covid-19 situation.The location was good and closed to everything but the hotel was not good.

Great

The hotel is very well located and easily accessib...

The hotel is very well located and easily accessible either on foot or by public transport. The welcome was very warm and professional. The room was spacious and tastefully decorated. Nothing to say about cleanliness. Very comfortable bedding. This hotel has many amenities. We wish we could have stayed longer!

At best the Hotel is 1 stars for amenities , mini ...

At best the Hotel is 1 stars for amenities , mini bar is empty , toilets average (and without door locks), no tub , some rooms can be noisy. Hotel looks great from outside rooms are just average.Staff is friendly thats the only best part

Cool alternative to big chains in a great walkable...

Cool alternative to big chains in a great walkable location. Funky decor, cool vibe. We a great deal with a AAA / CAA discount that included breakfast and parking. Denise, who runs the Resto had great customer service, and amazing breakfast buffet, and made us feel right at home.

Hotel very well located close to everything. Confi...

Hotel very well located close to everything. Confirmation staff following online bookings should answer in the customer's spoken language, not just English. What do they do with bilingualism? When I made my reservation it was in French, why ignore it and send me a lot of notifications in English. This is a very big lack of attention to the customer.

Went there for a press conference as a guest. Beau...

Went there for a press conference as a guest. Beautiful reception room, easy access by car and public transport, very friendly and professional service, healthy and tasty bites. I definitely recommend for events!

A modern, bright and centrally located hotel! Very...

A modern, bright and centrally located hotel! Very friendly welcome, pleasant valet parking. The rooms are big and tidy. Do not skip breakfast: there are a lot of choices, crispy croissants, Nanaimo bars and delicious fruits, even chocolate-coated strawberries. Well-fortified, the day can start in Montreal!

Our travel agent was wrong about the booking dates...

Our travel agent was wrong about the booking dates and the lady at the reception managed to find us a room available during the tourist season. So great staff + hotel very well located and very comfortable.

Beautiful accommodation for a fair price. I stayed...

Beautiful accommodation for a fair price. I stayed there for 2 nights.
Decent WiFi, nice breakfast buffet spread, 24h hour concierge service, very modern and cozy rooms.
I was upgraded to a suite when I visited due to an "inventory check" :)
Their gym is small, but has most of the equipment you would need for a quick hotel workout.