Hotel Aryaduta Medan Review

Classy hotel serving different flavors.
Offering new things with the name "Sky Lobby"
Very pleasant meninkmati services.

Rooms are spacious, comfortable, close to the business center.

In the city center and near government centers, malls, and snacks, walks are free.

The customer service is friendly. The OB is deft. The security is great. MBA CS has a lot of patience in facing guests who don't care. Success then made for Aryaduta Medan

The price is very good, the dining room and food are also comfortable.

The hotel is delicious ... It's a shame it can't be cornered

Good hotel with ordinary service ... and ugly mattress

come here because again the event from the office ,, pretty good for food

Wahhhh
Nice place
The staff is friendly
Hopefully it can be maintained

Convenient if carrying a small and comfortable child

The room is big. Close to the center of government.

If you can see those from different dimension, this place got plenty, and too over priced, small room and so-so food, never going to come back

Review saya terpotong. Bintang dua ini saya berikan kepada bagian front desk yang beberapa hari ini (artinya bukan oknum tertentu) yang tidak ramah, tidak tanggap, tidak care, tidak mencerminkan pelayanan hotel sekelas Arya Duta.

Foto ini saya ambil pada saat sebagian tamu sedang early check out (artinya mempunyai jadwal selanjutnya), namun pelayanan lama, petugas hanya satu, masing2 tamu dilayani cukup lama yang menyebabkan antrian terjadi namun tidak ada inisiatif untuk menambah petugas atau bahkan untuk sekedar berbicara maaf/terimakasih telah menunggu (saya orang kedua di antrian, sampai lima orang tamu datang, orang pertama belum selesai dilayani).

Saya rasa sebagian besar tamu menggunakan hotel ini untuk perjalanan bisnis/bekerja, dimana waktu, sangat berarti bagi kami. Dan menunggu lama untuk mendapatkan pelayanan dari front desk itu tidak menyenangkan, apalagi dengan pelayanan yang tidak ramah.

Front desk (receptionist) adalah garda depan hotel, bagian yang paling sering berinteraksi dengan tamu, sehingga kualitas petugasnya sangat menentukan kepuasan pelanggan.

Kedepannya tolong diperbaiki, dan tolong komunikasi antara front desk dengan sales hotel diperbaiki sehingga kami tidak perlu menunggu lama dan menghubungi sales hotel berkali kali didepan front desk hanya untuk mengkonfirmasi paket yang telah dideal kan.

Tolong juga diperbaiki sistem pengecekan dilayanan makan pagi, dibedakan antara tamu yg memerlukan voucher dan yg tidak, sehingga tidak terjadi lagi penolakan tamu untuk masuk ke restoran karena tidak mempunyai voucher, padahal memang voucher tersebut tidak diberikan dari awal (yang lagi2 memerlukan konfirmasi dari bagian front desk).

On the other hand.

Apresiasi bintang lima saya berikan kepada seluruh petugas yang terkait paket meeting yang melayani dengan prima, cepat tanggap, ramah, dan sangat membantu kami dalam menyelenggarakan kegiatan. Terimakasih banyak Bapak dan Ibu sekalian.

If you have a long holiday, you are responsive, what are the guests? You must keep the quality of service

Balcony room is a must-have although it is a little cramped. The view and atmosphere is tremendous.

Beautiful hotel. Delicious extensive breakfast buffet. Beautiful swimming pool.

ones of comfortable hotel while visited Medan City, North Sumatera, Indonesia

This is a 5 star class hotel. Even the 1 STAR service doesn't arrive !!!
The chronology is that I am a guest of this hotel ... I want to be picked up from the ticket to the hotel. How come I was arranged? I just asked to be picked up with the note compliment ??? surprised plus surprised to see the reception guarding between 10pm -10: 20pm who picked up the phone from me.
So what do I mean by walking from the hotel to the hotel ???
If this classy hotel can't maximize its service.
It's better to audit the hotel rules again.
SUMPAH I AM DISAPPOINTED AS A GUEST OUTSIDE THE CITY.
I live in Bali.
Thank you

Rooms are comfortable so far. No noisy. Ac and sufficient lighting. Clean and comfy. But the employees are still less friendly than other hotels in its class. Bell boy when there is a lot of guests who want to go up to the sky lounge for check-in, they should wait first to get up first. The receptionist is also less friendly and somewhat jutek. Another who does okay

I am very happy because I visited the place where it was comfortable and clean

When there, from 2 lifts only 1 functioned.
The hotel is one with a mall

Location in the city center near the mall which almost goes bankrupt.

A little "old-school" hotel, but very good service, comfortable beds and tasty breakfast buffet.

The facilities are good, comfortable and satisfying.

There is a comfortable swimming pool, next to the mayor's office

Old check-in and wifi is only 3MBps

Nice pool and delicious food

Room : 4.63
Lobby : 3.91
Restaurant : 4.78
Facility : 4.21
Environment : 4.54
This is the one of comfort hotel near the mall. Average value of my version is 4.41

The hotel is nice, the atmosphere is cool, the interior is also good. Breakfast is also delicious.

Nice pool view, we can enjoy a resort pool experience at this Hoel.
Very commended for weekend and business trip

A few times here not to stay ... But to eat ... Wkkk ... Yups ... A few times here must have been to the restaurant. At that time we provided a place in the VIP room at the restaurant. There was a meet n greet napoleon field with Irwansyah at that time. On the other occasion also resturaant VVIP room to ny. At that time there was a workshop writing novels with Dee Lestari.

Direct booking from hotel website to get the cheapest price.
Plus: Beautiful pool and nice breakfast. Perfect for family. Located in the city centre
Minus: Bedsheet is clean but yellowish

Not bad ... parking will have to pay per hour ... is expensive.

His room is far from the elevator.
Quite tired when in a hurry

The rooms are of an old and somewhat damp atmosphere. The sleeping pillow was flat and also smelled a bit. But the quality and choice of breakfast is pretty good.

The lobby is very narrow and uncomfortable. Unless the part of the room on the upper floor is very large and spacious, it is suitable for use in events or wedding parties. Please be trained by the security guard to always care about small things such as opening doors to guests and small bins provided beside the main door

Comfortable hotel ... with a swimming pool that makes kids happy