Hilton Head Hyundai Reviews

I ve bought a lot of cars over the years, but this was my best experience yet. Peacock Hyundai was the cleanest dealership my husband and I have ever been too. Our salesman was terrific! He was all the things you would hope for in buying a new car. Nate was patient, not pushy. He was knowledgeable, and informative. He guided us through the process so smoothly to Matthew in financial who was equally great. We love our Santa Fe!!

Matt Houghton was very helpful. I walked in knowing what I wanted, and they helped me get exactly that!

great prices. very helpful. This is our second purchase from this dealership.

Top noche customer service. I could not of been more satisfied with my experience. Michel was the best sales representative.

Expectations were exceeded from the moment I was greeted in the lot. Treated with honesty and respect. All questions were answered. Overall - will have no problem returning to purchase next vehicle.

It was such a pleasure to work with Savannah and the rest of the team at Peacock Hyundai to solve a problem that took several visits to finally solve.

Can I shout out to the BEST sales person Thomas and AWESOME manager Mark! It was the best car experience we ve had in a long time! We arrived showed Thom the car we were interested in he worked with his manager Mark and we were out of there in less than 2 1/2 hours!!!! Everyone there is so attentive and caring than you all! Happy New Years!

Excellent car buying experience with CJ. I went to Peacock Hyundai HH from CHS because the prices and inventory were far better. Highly recommend!

Bought my last 2 cars here. Fair deals and fair repairs

Just bought probably the fourth Hyundai from this dealership. Great experience from start to finish. Fair trade in deal on my 8 month old Hyundai. Anthony and Shawn in sales are great, and Marcus in financing was easy to work with.

Glenn Thompson was great, very knowledgeable, and kind! Awesome guy!

I went to Hilton Head Hyundai in need of a new car and was treated with a high level of professionalism and service by Chris Browne. They offered me many options and worked with me on the concerns that I had. I wouldn't go anywhere else and would recommend Hilton Head Hyundai to anyone in need of a car.

Outstanding assistance by glen who gave us solutions to several lease and used car issues. Will be our reccomendation for the future. Many thanks. Tom.

My tire pressure alert symbol indicated possible low air pressure in a tire. All tire pressures were normal. The alert symbol was cleared from my dashboard, but reappeared after driving away 300 feet and has remained on. My tires are not losing pressure. The sensor was not repaired as expected.

Last time that my engine light was on I brought it to this branch, however, this time they turned me away to have it checked even if I came in 30 mins prior to their closing as they said there is only one person working in their service center. HOWEVER, I clearly remember that the last time I came here and my engine light was on they said they cannot detect the problem and once it is on I just need to stop by so they can take a look at it again. I even asked if someone at least check my tires as the light was on too and I just got off from work all day but they said they re closing and no one can look at it. I get it, Not their problem. What a hyundai service experience.

The staff was courteous and the turn around time was as expected. The cost was the only disappointing factor for this encounter.

We had a great experience while buying our new car. Shawn was patient, relaxed, witty, and most importantly attentive. We wound up being "those people" that showed up 90 minutes before closing time.......... on a Saturday........... and decided to buy a car. The entire staff was very patient while at the same time bouncing off the walls. Salesmen rushed back and forth attending to customers needs and juggling some unknown amount of other tasks. The interactions and the way things flow was so well orchestrated. Great deal, great people, all the little bonuses.........just more reasons more people should give them a shot

Great people. Helped me out alot. I was in and out in perfect timing. And left happy.

My service experience went way beyond what I had expected. Austin did a phenomenal job. Our repair took longer than expected. Austin arranged for a loaner and then the next day delivered our repaired vehicle to our door. WOW!!! We have purchased our last three hyundai's from this dealership. We have been coming to this service dept for the last 14 years - Always a pleasure!

Great service dept. Really appreciate the friendly staff, and willingness to accommodate a service appt. with a short heads-up today.
Don t hesitate to give them a try. Have probably had a dozen or so trips there for regular maintenance over the last year and a half. They haven t disappointed me.

The customer service there is very bad esp with mr.willis!!Avoid this place

I dropped off my Santa Fe Sport to get an oil change. They also washed my car which I love. They always do a good job and provide great service with a pleasant attitude.

Mickey is very knowledgeable about the services and keeps me informed if other issues arise. Thanks.

Only place to go with no jive talk. Good service dept.

I was very pleased with the sales representatives and their friendly nature. Gary Schuler was pleasant, efficient, and respectful. Thank you!

This visit was for a recall of my Hyundai Tucson 2017. I was in and out in no time, with very professional service.

Just a few words to sum it up... Shawn and Batman are awesome oh and Matt to! Fast and efficient, I was in and out. FYI the Zipline was so fun! Thanks guys at peacock Hyundai Hilton Head island

Great customer service and I recommend anyone with a Hyundai or any type of car for the matter to go there, real friendly!!

Decided to talk to a salesman as I was getting my oil changed on my 2014 Santa Fe and ended up leasing a new 2017 Santa Fe. CJ and Shawn were so patient in answering all my questions and showing me all of my options. Thanks guys for your help, I love my new car!

I gave you 2 stars, because you gave me my car back. Went in for my first oil change and tire rotation, pretty simple. 2hrs later they gave me another car so I could leave. They were doing an update to the car computer and would call when ready. Whenever I have my tires rotated I remove my wheel locks. Good thing I did. When i get home after a tire rotation I take my lug wrench and put the wheel locks back on. I could not break one lug loose on any of the wheels. Had to get out my 1/2" breaker bar with a steel pipe extension to break every wheel lug and torque them back on by hand. If I had a flat tire on the road I could not have changed the tire. This place scares me.

I recently bought a brand new Elantra from Hilton Head Hyundai, and was so pleased with how professional and friendly the staff were. I am so happy that I chose HH Hyundai to purchase my car from. They worked very hard to get me to the price I needed to be at, and were very helpful and friendly. I was treated like family, and to me that is worth more than getting your dream car, and I got both, thanks to them. Mike Butt, the General Sales Manager, and Matt Poirer, my salesman, worked very hard to get me numbers I liked, and stayed past closing without making me feel rushed. I am so happy with the service, and the vehicle. Not to mention, my new car has a great warranty, and I got it for such a great price. Thanks guys!

My husband and I bought a Tucson limited from them last month. Since we live 1+ hour from this site, we communicated solely through email for a couple weeks - I spoke with Ted Sauter, Bob DelSoldo, and Christina Whitaker (when we got to the dealership) and every single one of them were amazing. Quick response time, no pressure, and made the process of buying a car that much easier.
Sidenote - I contact Savannah Hyundai beforehand since they are closer - don't even bother with them, they are rude and SLOW getting back to you. Save yourself the hassle and go to New River Auto Mall Hyundai!!!

Absolutely wonderful experience at Hilton Head Hyundai! This is the second vehicle that we have leased from them and we couldn't be happier. Shawn Simpson and Michael Butt are amazing - professional, friendly and so easy to work with. They really listened to what we needed and made it work within our budget. Thanks for such an awesome experience!!

Brought my Veloster turbo in with transmission problems. They quoted me about $1200 for repairs. They did the work then called me that the car is still having the same issues with it and didnt know why it was doing it. Then they called me to tell me it needs even more parts which now brought the price up to $2800. It was like they were throwing parts at the problem hoping one would fix it. I find it hard to believe that the shift solenoids, the transmission wiring harness and the transmission computer all went bad at the same time. It was a bit discouraging that the service consultant said that she personally test drove the car cause she didnt trust the service techs. My wife picked up the car today 7/3/20. She drove it home and and complained of a noise coming from under the car. I found the problem. The front driver side wheel well liner was not reattached properly and is dragging on the ground and the tire has shredded it. That is only issue one. I then opened the hood up and noticed right away that the engine cover is no longer there. The air intake was poorly reattached. None of the bolts had been tightened to hold it in place. Rev the engine and the intake shakes and rattles. Paid $2800 for service repairs and this is the quality of work I recieved. Completely unacceptable. Now I have to drive back to the dealership to retrieve the missing engine cover and have them replace the wheel well liner that is now destroyed.

I love this location and the staff. They will fix your problems and concerns when it comes to your vehicle and services. Never walk out unhappy.

Jeff was in full support of my ideal car and what my price was. His attention was spot on and I appreciated all his service and followup..shop with Jeff at Peacock Hyundai.. he knows his cars!!.

The car was brought in Friday night and couldn t be looked at until Monday which was unfortunate, however, it was not the fault of any of the staff. The staff was kind and caring, responding to my questions quickly and efficiently. Once the car was inspected it only took 2 days to repair which was nice. The price was a bit high, but average compared to other dealerships.

I bought my car in November of 2019 and I have several complaints about the overall experience. This is the first car I had to in-fact buy but due to me being younger I dont have a significant credit history. The financial manager lied to me by saying I got FREE 5 year maintenance for my car when in fact it was $2,000 extra for a prepaid maintenance program that wasnt disclosed to me directly but I found out later when a packet came in the mail saying as such adding more to my car loan that I wouldn't have agreed to had I been asked initially. Again, I was lied to saying only one financial institution would accept my loan but 2 did. I later found this out when a letter came in the mail stating this and that it wasn't accepted, the other had a lower APR so my monthly payment would've been lower. My sales person Garrison kept having to leave me for some training and thus left me with others to take care of my car. I waited an hour and a half for them to 'detail' my car and then later couldn't find my floor mat for the drivers side floor. Finally I kept asking for my other cars registration to be transferred to my new one and I provided all the information to do so but it was blatantly ignored because a month later instead of receiving a new registration sticker i got a whole new plate in the mail. For anyone looking to buy a car I would suggest looking somewhere else because had this just been a single issue I wouldn't have voiced my concerns but it seems that all they care about is their bottom line and how much money they can take from your pocket without you noticing.

This is my second Genesis purchase at Hilton Head Hyundai and everyone at the dealership has been wonderful to work with. Whenever I bring my car in, I feel confident my car is in good hands. I will continue to return for any service needs. A special thank you to Alex Cochran & Mike Butt in the sales department who were both pleasant and professional during our recent purchase. Also, a thank you to Joel Barrow & David Haas in the insurance and finance areas for their help.

Satisfied with being constantly informed of everything that was being done prior to and after it was completed.

Attempted to purchase 2019 santa fe limited on 8/2019. While I worked on a sale price with dealership, I also started my car loan with my bank, usaa. Usaa recommended using their car buying service via the internet for members at same time. Did so and the same hardeville dealership came back with a lower price, than previously quoted me, for usaa members. Called dealership back and asked them to validate the usaa price as we had not finalized any car purchase . They refused the $300 difference. Stated limited availability. I filed complaint thru usaa, went down to Savannah dealership next day and bought exact vehicle at usaa member price listed. And got the specific santa fe, because of color, transferred from hardeville dealership to me.

My wife and I had specific expectations for the vehicle we wanted, our budget and a 'comfortable' sales experience. The staff at Peacock Hyundai Hilton Head exceeded our expectations...Garrison worked with us, provided insights & suggestions and exercised some patience. With assistance from his manager Mike we were able to secure our desired car, a buget conscious sale price, favorable trade allowance and a low key considerate transaction...We could not be more satisfied with the staff, products and facilities. And, we do not hesitate to recommend this Peacock dealership for serious car buying consideration.

NEEDED MY VEHICLE REPAIRED TURNED INTO A CIRCUS AND ONE LIE AFTER ANOTHER COULD NOT DO THE JOB I HAVE NEVER IN ALL MY YEARS HAD TO DEAL WITH SOMEONE THAT REPRESENT A COMPANY WITH NO CLUE HOW TO PERFORM HOW TO BE PROFESSIONAL I HAD TO ASK SEVERAL TIMES WHAT IS YOUR POSITION AGAIN BECAUSE I WAS OUT DONE TO SEE THIS LADY NOT ABLE TO PERFORM TO THE HIGHEST STANDARD FOR HYUNDAI ALSO THERE WAS ANOTHER YOUNG LADY WHO WAS TAKING MY INFO PERTAINING TO MY VEHICLE WITH THE SAME WORK ETHICS UNDER COVER BOSS IS NEEDED FOR THIS 1. WHAT A GREAT TV SHOW. THE OWNER OF THE COMPANY GOES UNDER COVER TO SEE WHAT TRANSPIRE WITH HIS COMPANY WHEN NOT AROUND . O YEA BY THE WAY MY VEHICLE IS NOT REPAIRED AND MONEY WAS PAID MY QUESTION IS THIS WHAT HAPPENED TO THE MONEY AND WHY DID YOU MISDIAGNOSE MY VEHICLE AND DID NOT REPAIR IT ???????? NOW I MUST SCOUT AROUND FOR ANOTHER MECHANIC AND START FROM SCRATCH I KEPT ALL OF MY PAPER WORK INCLUDING SOME INFO THAT WAS HAND WRITING INFO ABOUT MY VEHICLE JUST NEVER KNOW WHEN YOU MIGHT NEED INFO WHEN YOUR DEALING WITH UNPROFESSIONAL PEOPLE YOU CANT MAKE THIS STUFF UP NOW I LOOK BACK ON THIS FIASCO MY SKIN CRAWLS

I absolutely love Hyundai since I bought my first car a 2002 that I bought in 2005 in Bluffton. I traded it in and bought a new one 2013 in Savannah. All my servicing has been done in Bluffton. The Savannah Hyundai could not believe what great shape the 2002 car was in.
I'd had it for 8 years ( bought used like I said ). The top was great because it had been kept under a carport. I never had any major problem with it. I love the new style of the 2013 and have all my oil changes and servicing done at a Hyundai dealership for sure!!! People ( friends etc) ask me how I like my Hyundai car and I tell them and 2 of the people have bought one and like the cars also! I told the employees at Hyundai that I advertise for them because I really like their cars. I have driven a Santa Fe for 13 years now!! I do like the Sonata and Tucson also. JM

Peacock Hyundai was an amazing experience for me! Nate specifically was such an awesome salesman! I totaled my car after hitting a deer and was devastated but the day before my birthday was able to purchase a 2017 Nissan Sentra with no problems! I will definitely be back the next time I purchase a vehicle! :)

This is our third vehicle purchased through Peacock. Anthony, our salesman, was awesome! He got us exactly what I was looking for! He spent over 2 weeks helping us. He was personable and easy to work with. I don't think I've ever known a more kind and happy person. He worked hard to make sure I got a great deal and finance rate. Although there were minor hiccups he made sure to take care of us during and after the sale.

Exceptional service from my salesman Gary Schuler.
He followed through and got me into the vehicle I wanted the same day!
Excellent professionalism and a great 'car side' manner.
Thank you Gary and Thank you for all the staff that helped me....Marcus, Tess and Mike.
Mary Gentile

We thought we would drive home a brand new vehicle with no miles but ended up with over 500 miles already on this vehicle. And also rate of interest is high for the amount we financed. 4.19%. There are better Interest rate offering in this industry around this area (Toyota was offering us 1.9% for 6 year with that same credit score). They could have offered like more like few more oil changes or other extras to compensate.
Jeff Ribak was great and very pleasant.

I had the pleasure of working with Anthony Lucas for my second purchase at Peacock Hyundai. Anthony was kind, efficient, and made the entire experience a pleasure! Anthony was the picture of professionalism. He made sure to even follow up with me a few days later to make sure everything was perfect. I would highly recommend Anthony Lucas to any one Looking to purchase a Hyundai in the area.

We bought a car from Peacock Hyundai 3 months ago. We were told that we were paying an extra $2000 for a bumper to bumper warranty. However, the financier put it in as a maintenance warranty for 5 years. The financier no longer works there. This is only our second time buying a car. We trusted the peacock brand because we bought our first car from Volkswagen. But since there is no paper trail to what we were told, we basically look like we are making this up because we were lied to.
Essentially what happened was the financier said we were paying $2000 for a bumper to bumper warranty- which brought a huge since of ease to me buying this car which was an older model and higher mileage. Then acted as if he was throwing in oil changes to be nice. Which of course left us with a great feeling. But when we brought the car in to get looked at (because the check engine light was on), we were told that we were only paying the $2000 for a 5 year/60k mile maintenance warranty. The financier acted as if he was doing something nice for us, but what in fact lying to us.
Unfortunately it appears that this is just going to have to be a lesson learned and that we will not get an actual resolution except for canceling our (now known to be, maintenance) warranty.

Amazing service, very fast and efficient!
Alex Cochran is a great salesman, he'll get you what you need for the best price and make you feel right at home.

Me and my wife had the best experience here, it was so quick so easy! We were well informed and given everything we needed to make the right decisions into buying a car from them!

Shoutout to Anthony our car dealer and Tim our financial advisor, they were both unbelievably incredible and beyond helpful.

If you want a great car and great folks to help you get that car then definitely shop here!!

Did a great job of balancing the tires. Made a huge difference in the ride. Always do a nice job of service.

Amazing!!! I cannot say enough great things about Hilton Head Hyundai and Alex C.. The experience was the most pain free, simple process.. Alex was wonderful. I never felt pressured, he was extremely knowledgeable and very friendly.. Everyone we dealt with was great and I love my new car.. They have definitely earned a repeat customer..

With de advise of Charles Shreiner we could buy our new car, great car in excellent condition and great price.
after showed us many cars, he finally drove us to the right one.

thank you Charles for your valuable knowledge

My experience at this dealership was excellent. C.J. Gallagher and Mike Butt were very helpful during my new car purchase. I would recommend them to any of my friends and family.

Great service. Actually enjoyed some nice reading time while waiting. Very helpful staff. Coffee and drinks and snacks.

Jeff was an amazing help for us. He helped us so much. He is such a kind and helpful giy.

Shawn Simpson was great to work with. He even checked to see if I got home ok. I would recommend Peacock.

Nate in sales was super helpful and Tem in Finance was awesome. Very professional.

Amazing staff and no pressure sales approach. Tom Gould and Matt were great. Had no intentions of leaving with a car, they made it impossible to walk away, but without any pressure.

Questionable service. Brought in for driver side headlight on/off. Could not dup
issue. But the confusing part...why did it take almost 2 hours of waiting to then
have service advisor to announce " you're all set"? As soon as I started car,
got the error message. Returned following day for complete new headlamp Assembly. The service receipt lists the part AND the error code # caused by
connection "short". On first visit, Service should have confirmed code & had me on
my way in 15 minutes. Keeping customers waiting 2 hours does not build brand loyalty.
Twilight Zone management.

Very pleasant experience with Peacock Hyundai service. They completed all service in a very timely manner and kept me appraised of the progress throughout.

Very helpful staff in and out with my brand new car same day.

Calm and pleasant was only there an hour and a half
But if you want an honest person to sell you a car look for Shawn Simpson he's the one to see honest people friendly people buy a car and Hyundai Hilton Head

Efficient, effective, responsive. Like the Service team.

Anthony Lucas was so easy to work with. He s very knowledgeable about the vehicles and cares about what the customer needs/wants!

Waited late and helped us get the car my sister wanted. The sales guy was a little clueless but the manager Matt was very helpful and made sure to answer any and all questions to get the deal done. We have since had an issue with the details of the extended warranty and still Matt has been helpful in trying to resolve the issue.

Jeff was great. He let me in to the dealership before their listed opening time, took me straight to the vehicles I wanted to drive, didn t push for anything extra that I didn t want or need. Absolutely excellent service all around.

Savannah was so kind and helpful. This was my 2nd time in the service dept. The first was a month ago when I had a low tire and was on my way back to Illinois. I stopped in with no appointment, and she was more than willing to have someone look at the car. Turned out, I had a nail and needed a patch. Thank goodness I had not tried to drive back.
Today was my first actual service appointment, having moved here and now having near 6000 miles on the car. She explained what would be done, and that it was all covered. And again, so accommodating and nice. Great service!!!!!!

Peacock Hyundai was very professional and worked with us to get us the car we wanted.

The only reason I'm giving this review as high as four stars is due to the outstanding professionalism of the general manager of Hilton Head Hyundai, Angelo. Otherwise this would be two stars at best. When I bought my vehicle, I was charged an additional $494 "closing fee" that the website clearly stated was included in the price, and was charged $500 more than the written and specific e-price quote I received. When I pointed this out, I was quickly refunded the $494 but the sales manager, Matt, adamantly refused to honor the written price quote and refused to refund me the $500 I was overcharged, even after he learned I had received a specific written price quote and had received legal advice I was on sound footing. I was finally able to contact GM Angelo and he quickly made everything in this regard right, for which I am thankful. But then....I received a hefty tax bill from Jasper County because either Matt or someone else lost the registration for my trade-in. This was after I clearly told them at the time of sale the registration was in the glove compartment. Not to mention Matt's final offer for my trade-in was far below Kelly Blue Book's value, even for a car with mechanical difficulties (my trade-in had a minor problem which could have been easily corrected, according to my mechanic in Ridgeland.) In short, I am not impressed by the sales manager, and I can see why there is a protester outside the dealership often. By the way, I talked to the protester, and the way he was treated, if his story is accurate, was abysmal. Since Angelo told me he only came on board in March, hopefully he can straighten his sales manager out to be less stubborn when he is clearly wrong or makes a mistake. I repeat Angelo is a man of great integrity and high professionalism, and solely because of him I will continue to have my car serviced there. Also props to my salesman C.J. He did a great job and showed a lot of integrity, too.

Good friendly service.very good Waiting area with water and snacks.Thank you.

I do not own a Hyundai. My friend and neighbor for over 30 years does though, and when I was helping to replace the spash shields that were damages by debris in the road, I noticed some oil leaking from around the oil sump drain plug. Clearly the Kwik-Lube place he s been to did not understand the concept of a crush washer which as the name implies is designed for a single time use and gets crushed creating a gasket sealing the oil. We decided to stop by Peacock Hyundai and get some advice.

Trina Parrish is the Parts Manager at Peacock, and truly one of the nicest, courteous and genuinely smart. I mentioned the issue of the leak from the flat washer to her and said I would order some online.

Well, this is where my jaw dropped. Not only did she bring us enough crush washers for 5 oil changes, but she also offered to sell me the official Hyundai oil filter for less than a recommended by WalMart Fram Filter.

So to whoever is the parts and service exec, let me tell you that you have a true Diamond in Trina. Again, I ve never even considered a Hyundai (no I don t need a new car right now either) but if I was in the market, I would seriously consider Peacock Hyundai PURELY for one reason - one person who demonstrated genuine care of a customer, and that person is Trina Parrish.

Thanks Trina!

The staff, Mike Butt, Jonathan and Jamie are awesome! They were very professional, helpful and quickly met all of our needs! They made a stressful process very fun and easy! Thank you all! I will recommend you guys to everyone! I love my new Elantra!

I bought a Hyundai Elantra a few weeks ago and I love it! Chris -our sales person was very helpful and nice. He knew a lot about the car and was able to provide important information for us. They have great customer service and have followed-up with me to make sure I am happy with my purchase. I would definitely recommend Hilton Head Huyndai to everyone else!

We visited Hilton Head Hyndai while on vacation. And spent a great deal of time with Alex Cochran who with great enthusiasm and pride educated us on the strengths and beauty of the Sonata Sport. Took us for a test drive.
As a salesman Alex was very low key, totally positive and knowledgable about his product, also young, handsome, and fresh faced. Has a great career ahead of him I say all of this as I do feel badly that we did not buy from him as we live in ChArleston, SC, and in the end it seemed more practical to buy here.
Good luck, Alex!

I highly recommend Delarian McCorvey if you are looking for a car! You will not regret working with him! He is extremely knowledgeable, patient, professional, and not at all pushy! Also, they have an insurance agent, Patrick Cunningham, who helped me save about $100 a month on my car insurance with a better policy! I have to say overall, what a great experience! I absolutely love my car so far and I was a Honda girl before! Thanks to all involved for everything!

Great experience with tiffany!! She above and beyond to help get us in our new to us infiniti!! This was my second purchase from here and will it will not be my last!! Well worth the drive from savannah!!! Recommend this place to all who are looking!!!

Definitely won't buy or lease from this dealership ever.

Jeff did a great job getting my Sonata in and out quickly. They did a great car wash too

Max was very good at addressing all our concerns. He helped through out the process with patience and humor. Thanks for a satisfying transaction. Very happy with both vehicles.

I was very please with the service I am addressing my issues. Savannah was a very efficient consultant, and my auto was repaired in a timely manner