Lauren Votier Review of Hilton Head Hyundai
I bought my car in November of 2019 and I have sev...
I bought my car in November of 2019 and I have several complaints about the overall experience. This is the first car I had to in-fact buy but due to me being younger I dont have a significant credit history. The financial manager lied to me by saying I got FREE 5 year maintenance for my car when in fact it was $2,000 extra for a prepaid maintenance program that wasnt disclosed to me directly but I found out later when a packet came in the mail saying as such adding more to my car loan that I wouldn't have agreed to had I been asked initially. Again, I was lied to saying only one financial institution would accept my loan but 2 did. I later found this out when a letter came in the mail stating this and that it wasn't accepted, the other had a lower APR so my monthly payment would've been lower. My sales person Garrison kept having to leave me for some training and thus left me with others to take care of my car. I waited an hour and a half for them to 'detail' my car and then later couldn't find my floor mat for the drivers side floor. Finally I kept asking for my other cars registration to be transferred to my new one and I provided all the information to do so but it was blatantly ignored because a month later instead of receiving a new registration sticker i got a whole new plate in the mail. For anyone looking to buy a car I would suggest looking somewhere else because had this just been a single issue I wouldn't have voiced my concerns but it seems that all they care about is their bottom line and how much money they can take from your pocket without you noticing.

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