I gave you 2 stars, because you gave me my car bac...

I gave you 2 stars, because you gave me my car back. Went in for my first oil change and tire rotation, pretty simple. 2hrs later they gave me another car so I could leave. They were doing an update to the car computer and would call when ready. Whenever I have my tires rotated I remove my wheel locks. Good thing I did. When i get home after a tire rotation I take my lug wrench and put the wheel locks back on. I could not break one lug loose on any of the wheels. Had to get out my 1/2" breaker bar with a steel pipe extension to break every wheel lug and torque them back on by hand. If I had a flat tire on the road I could not have changed the tire. This place scares me.