Hilton Carson/Doubletree

Hilton Carson/Doubletree Reviews

Reviews 619
4.2
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Very friendly staff nothing negative against them....

Very friendly staff nothing negative against them. Hotel is very old , car bet in hallways and rooms are beyond gone. Every piece of furniture needs to be updated. Just not up to date.

Was here for just a night and could feel the I don...

Was here for just a night and could feel the I dont care attitude of the staff just by checking in and asking someone at the restaurant what time is breakfast. The hotel is ok but needs some updating. Close to places and near the freeway for easy access. Hopefully soon it gets remodeled.

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Very nice facilities in a good location. Quality ...

Very nice facilities in a good location. Quality food served and delicious cookies. Banquet hall is a nice size and the catering and event coordinators are fantastic. Clean spacious rooms.

Nice

Extremely nice rooms. Excellent room service. Foo...

Extremely nice rooms. Excellent room service. Food was very good.
Conveniently located. I wold even stay again even though it's a bit away from my son in LA.
Worth the extra few minutes drive.

Everyone helped me and was so gracious! I'd love t...

Everyone helped me and was so gracious! I'd love to thank all the very accommodating staff members. The breakfast buffet selection was massive and the views from the terrace are stunning. The hotel is in a great location and very easy to get. They are also quick to serve food for you. Highly recommended!

Booked for 2 rooms and was allowed to do special r...

Booked for 2 rooms and was allowed to do special request for a time range. Went in 2 hours later and rooms were not available.
Tried getting other rooms and said they were booked up. Tried getting my money back but they are not willing to do so because of their "48 hours cancellation policy"
Policy that should NOT APPLY WHEN YOU are getting reservation for that SAME DAY!!

Well, first of all, our check in was at 3pm. When ...

Well, first of all, our check in was at 3pm. When we asked if we could check in a couple of hours earlier they said that our room would be ready by 2pm. We came back at 2 and they said that our room still was not ready, we asked how much longer until our room would be ready and they said 10-15 minutes, so we just decided to wait in the lobby. Once the 15 minutes passed, we asked again if our room was ready. And they said that it was not, but if we would have wanted to stay in a different room we could instead. We did not want that, so we waited even more. At this point it was already 3pm. We asked again if the room was ready, and it still wasn't. So we got the manager and we told him what had happened already in the past hour. He said if you guys want to get a room first then one our original room was ready we could do that, so we just decided to do that after all of the things we had done already. Once we got into the first room, about 15 minutes later someone knocked to tell us that our original room was ready. So we went to our original room, but the purpose of this was to show how awful their service was I don't really know if it's always like this or if they were having a bad day. But the manager from this hotel really helped us out a ton.

Love the cookies you get when checking in. Rooms a...

Love the cookies you get when checking in. Rooms are very clean. However annoyed that i cant turn off the fan from the ac unit even when i turn it off. Guessing it's for ventilation. They do not have free breakfast or dinner or anything like the sort. But i like it since its nice and clean

On

Friendly staff service is good.

Friendly staff service is good.
It's a small 24-hour convenience store, but it's next to the front desk.

Ice water is available next to the business centre.
You can print at the business center.

The pool is well maintained and the breakfast restaurant is neat and tidy.

The bar is located on the ground floor and serves beer whiskey.

Parking is free and Wi-Fi is free.

There is also room tidy Unfortunately, however, please refer to dark and light.

There is also an outdoor terrace, so it's a great place for family gatherings.

I went to the morning buffet on Nov 29th it was ok...

I went to the morning buffet on Nov 29th it was okay. The still cut oatmeal was awesome it reminded me of Irish oatmeal it was delicious. I came to the buffet close to closing time and the eggs were cold. So I ate fruit, still cut oatmeal, banana, passion juice. The juice made up for the eggs being cold The wait staff was visible, and let each person know they were about to close. One bit of advice for the still cut oatmeal just a little more water. Because the oatmeal is not like regular it does not puff up as much as still cut does. So it needs a little more moisture to live up the party. That is just a quick check back every two hours to help this issue. I am a Chef so my review is more technical than others. Thank you for your hospitable staff everyone was great!

I was attending a job fair.at the Hotel without a ...

I was attending a job fair.at the Hotel without a working cell phone . Normally their Wi-Fi is for guests only but they were gracious enough to provkde free WiFi. That was a life saver staff was professional and sharp. The facilities were clean; comfortable and attractive .

Better than any hotel in miles. Best of all is the...

Better than any hotel in miles. Best of all is the Cookies they have behind the counter. Bring some disguises so that you can maximize your cookie collecting. I purposely changed out 4 times to trick the front desk into thinking i was different person. in 1 day i came away with 16 cookies. So how delicious are they? I'm in town for 2 days, to visit family i haven't seen in years; and i spent one of them days getting my cookies on.

Room was not ready when we arrived and when we did...

Room was not ready when we arrived and when we did get the room it smelled something awful. But the Clerks were Nice and my money was refunded right away. ALSO THE COOKIES ARE BOMB!!!! YUM!!!!

Good day! 5 stars! I have no experience at this ...

Good day! 5 stars! I have no experience at this Double Tree by Hilton and I do have experience with Hilton so I am going on previous experience at another location. Why? People are mostly kind and the Hilton training is over all excellent. I don't deny there are employees who do not serve to the standards of Hilton.
They are rare. They leave.

Our Lady of Good Success, triumph and reign! Blessed Virgin Mother, Mary, would you please dispel moral confusion and remove corrupt definitions! A banana is a banana is a banana. An apple is an apple is an apple! A banana is not an apple. An apple is not a banana. If society tells "a banana is an apple" and an apple is a banana, then society is... distorting fruits, right? Jesus, I trust in you! Natural law and Divine law complete and complement each other!
...

Have your Only Begotten Son fill us with courage to speak the truth with love, ok? Please!

Easy parking with plenty of spots. Really nice bar...

Easy parking with plenty of spots. Really nice bar and outside area. Wide variety of hard liquor, draft and bottle beers. Though the kitchen had just closed, they didn't hesitate to bring us food. Would recommend for evening spot even if you're not staying there as a guest

Hilton Carson/Doubletree

Hilton Carson/Doubletree

4.2