Hilton Carson/Doubletree

Hilton Carson/Doubletree Review

Reviews 619
4.2
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M
4 years ago

The room was clean, the bed sizable, but I prefer ...

The room was clean, the bed sizable, but I prefer to have some distance from the doorway to the bed itself. The door opens and there's no privacy, you see the bed right when the door opens. Also, it felt disconnected from mainstream because it is located on the other side of a freeway.

S
4 years ago

We have stayed here twice in the last two years on...

We have stayed here twice in the last two years once with the Emergency 51 supporters and then with family last year. We found the staff helpful and polite. The only thing i did not like was the restaurant was not very good. My husband sent his meal back because it was so bad telling the waiter that his wife cooks better food to which the waiter replied "You sir are spoiled" The rest of the facilities were very good.

A
4 years ago

The front desk staff was exceptional. House keepin...

The front desk staff was exceptional. House keeping was very much appreciated and the service in the restaurant was pleasant. However the food in the restaurant was bland and left something to be desired.

V
4 years ago

My company has a corporate rate that kind of force...

My company has a corporate rate that kind of force me to stay there. But it will not happen again if I help it.
I spent three miserable nights there, unable to sleep. The AC was too noisy and got a horrible headache. When I tried to find why the AC was so noisy the cover just fell down revealing the most disgusting, filty unit I had seen in my life.

S
4 years ago

Or first room allocated did not smell all that gre...

Or first room allocated did not smell all that great, but they willingly moved us to a room which smelled fine. The room is spacious and has a good number of accessible power sockets (great for laptop power supplies, chargers, etc.). It's a fairly low-key place. A luggage cart was available which we used to bring our own luggage up. Parking was free, which can make a huge difference to the overall price of a hotel stay. I think I would stay here again.

R
4 years ago

The hotel itself was nice and the staff was very f...

The hotel itself was nice and the staff was very friendly but the location is not great. There's barely anything next to it and the only view you have is the 405. It's not even a convenient location for tourist attractions or the airport there are much closer hotels.

I
4 years ago

The fresh cookies are a nice touch!

The fresh cookies are a nice touch!
Had to knock off one star because some people on our floor were smoking and the rooms the microwaves near the ice machine were a little askew when we went to use them. But would stay there again for sure - they were very accommodating !

J
4 years ago

I had a great time here,!! Room had a fridge and s...

I had a great time here,!! Room had a fridge and safe. Bed was one of the most comfortable I've sleep in for years. I didn't get a chance to use the pool but it was open for use. I had a great rate and given the chance to be a guest here again I would absolutely go back. No complaints only compliments from me.

A
4 years ago

Stayed here this past weekend with my cousins visi...

Stayed here this past weekend with my cousins visiting from San Diego. Absolutely love the location of the hotel, it s proximity to the freeway and to StubHub Center! The service and amenities were terrific and the $12 shuttle ride to StubHub Center, round-trip, to watch a Chargers game was an awesome added touch. Thank you DoubleTree!

A
4 years ago

Good

A
4 years ago

A bit dated, pics shown are highly touched up with...

A bit dated, pics shown are highly touched up with camera tricks/magic to make em look newer/more appealing than the place really is. Perhaps maybe it was just the room I was given even as a Diamond.

Y
4 years ago

Top

L
4 years ago

Customer service was excellent..I called ahead of ...

Customer service was excellent..I called ahead of time to see if I could get early check in..no problem...needed extra towels...got them in 10 min...wanted extra cookies...was able to order fresh in a tin ready at 7:30am. Room was spotless and AC worked very well. Be sure to ask about what is open in the hotel.. due to Covid the restaurant was closed.

K
4 years ago

when I went for the 8th grade dance.. my only comp...

when I went for the 8th grade dance.. my only complaint it the tables. they werent enough for everybody to sit in. and the food needs to change. I mean it was great but I want there to be more classy not just quesidialls and a hamburger, we are graduating, we need to eat other foods like that. but my 4 hrs there was really great. and it was spacious. every on was in the dance floor.

D
4 years ago

Decent quality hotel, very welcoming staff Stayed ...

Decent quality hotel, very welcoming staff Stayed here as a guest and used the conference and catering facilities. The conference /catering team went out of their way to provide excellent service. Found my room a bit noisy facing the freeway, but wasn't too bad. Bed was very comfy, and rooms are very clean.

M
4 years ago

Rooms are fine, nothing special but reasonably wel...

Rooms are fine, nothing special but reasonably well equipped and spacious. Bathroom amenities are at a bare minimum, although additional things can be requested from housekeeping. Staff is very courteous and welcoming. The main problem with the hotel is that it's very loud.

The walls are paper thin, and some rooms inexplicably have adjoining doors on both sides. As a result, you can hear every noise your neighbors make, to the point where it seems like they're standing in your room.That is, until the AC kicks in, which sounds like a truck engine.

If you're going to stay here, I would strongly recommend bringing earplugs.

Hilton Carson/Doubletree

Hilton Carson/Doubletree

4.2