Hilton Carson/Doubletree

Hilton Carson/Doubletree Review

Reviews 619
4.2
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R
3 years ago

I went to twitch-con at the long beach convention ...

I went to twitch-con at the long beach convention center. The location isnt that far. Average uber is about 10 dollars there. Few restaurant around. Off the top of my head there is an jack in the box and subway. The room is very nice and so are the staff. Very helpful. The only complaint i have is that i cannot control the ac unit. It didnt bother me that much, but the food is expensive. I was told from friends that it would to be expected but dang. Overall i enjoyed my stay with a work around for both issues.

N
3 years ago

I had a very good stay here. The service was excel...

I had a very good stay here. The service was excellent in every way and the staff were all very helpful. I had an unexpected visitor in the area and the staff arranged a roll-away bed without hesitation to accommodate his needs. The pool area was very clean and groomed. I didn t eat the food but what I can say is that it looked great and the prices were very reasonable. I would definitely stay here again.

B
3 years ago

Every employee treats you like a boss and you see ...

Every employee treats you like a boss and you see employees talking to repeat guests like they are best friends. Very welcoming place in my opinion. Also, you should try the spicy steak and cheese sandwich at their bar/restaurant!

R
3 years ago

My wife and I stayed here due to it's central loca...

My wife and I stayed here due to it's central location with our plans for the weekend. The hotel is convenient to get on the freeway and close to Long Beach. The rooms are decent but are a bit dated. The bed was quite comfortable but we had to keep fighting with the AC as it would be either too cold or too hot. The room service good quality and pretty fast. The pool and gym were nice as well.

J
3 years ago

I stay at hotels 250 nights a year.

I stay at hotels 250 nights a year.
This was the worst check in I have experienced in the US in the past decade.
They took a photocopy of my drivers license and $150 cash.
I felt like I feel when stores ask to check my receipt as I leave the store (but at least there I can just refuse.)

A
3 years ago

Our company had a Christmas Dinner for employees h...

Our company had a Christmas Dinner for employees here. They had good service and offered a buffet, even though it was limited on food it was great in taste. There was also a bar where you could just chill . Definitely recommending this place for other work events .

S
3 years ago

I truly enjoyed my stay! I was provided early chec...

I truly enjoyed my stay! I was provided early check in. Once I checked into the room, I discovered the room's a/c was inoperable. I called and maintenence inspected the system and determined the system would require replacement parts. He notified the front desk and I heard him indicate "Yes, she is very nice and we will need to accommodate her." He asked me to collect my belongings, then he carried them to the elevator. Once we exited the 8th floor, I was lead to lovely accommodations in the form of a suite with a large balcony, living room and king size bed. What a pleasant surprise! I'm truly grateful to the staff for the upgrsded accommodations, their responsiveness, attention to details and the delicious cookie!

b
3 years ago

The Doubletree By Hilton Hotel Carson is the best ...

The Doubletree By Hilton Hotel Carson is the best Hotel in town. Beautiful and very clean, and the service is great. Directly of the freeway for easy access. Enjoyed every minute of my visit. Thank you Doubletree By Hilton Hotel Carson...

J
3 years ago

I got a nice view, but for reasons the a/c unit sp...

I got a nice view, but for reasons the a/c unit spells out a little smell that I don't like it, other than that it is a cozy place to stay for one or two nights when I have to stop by in L. A. The rooms are good enough to have a good night time, around the area is plenty of restaurants that is important if you want to have everything close by to your location, most important on city's like this one.

T
3 years ago

Shower water power was awesome.

Shower water power was awesome.
The cleaning maids should vaccum the restroom vents it was really dusty not good. Hallways were very hot, but other than that the stay was nice.

S
3 years ago

OK hotel. Location is merely OK. The air unit in m...

OK hotel. Location is merely OK. The air unit in my room was right next to the desk, so trying to work at the desk involved cold air blasting on me the whole time. Otherwise the room was fine. The staff was great. The fitness room is too small--there was not enough equipment for all of the guests who wanted to use it while I stayed there.

C
3 years ago

Unfortunately staff was not helpful at all ,my mot...

Unfortunately staff was not helpful at all ,my motorcycle was stolen right in front of the lobby and no one could check cameras to help me ,
A motel 6 would probably be more helpful
I would not stay nor recommend this hotel in the future

H
3 years ago

Very good

A
3 years ago

Ok

E
3 years ago

The room was pretty decent. Some service was good ...

The room was pretty decent. Some service was good but most of the employees were pretty rude at the front desk and not very helpful. Several times I called for different things and they said they would be up to my room to assist me but never came but the housekeeping was excellent they were very nice.

T
3 years ago

I need to come back because it's a good one. The m...

I need to come back because it's a good one. The most reputable hotel in this place. I am deeply impressed by how they handled the service correctly with no hassles at all. The quality of service they provided was amazing! Your wonderful and affordable service was strongly recommended! It was a nice experience for me for the first time.

M
3 years ago

Need to improve maintenance. Desk lamp didn't wo...

Need to improve maintenance. Desk lamp didn't work.
Housekeeping was not done on daily basis.

Toiletries need to be provided for each guest in room. They only provide for obe guest unless ask.

M
3 years ago

Great service! Accidentally booked a smoking room....

Great service! Accidentally booked a smoking room. The front desk quickly switched my rm to nonsmoking and checked me in early without any problem. Room was clean and comfortable. Love the blackout curtains. Thanks for a great stay. Will stay again and recommend to all my friends.

N
3 years ago

I've stayed at this Doubletree on several occasion...

I've stayed at this Doubletree on several occasions for work and have really enjoyed my time while there. The people are super friendly and helpful. Fresh water is available at the lobby. They have free WiFi and the bar/pool area is beautiful and well maintained.

m
3 years ago

Nice

V
3 years ago

The telephone did not work. The bed was comfortabl...

The telephone did not work. The bed was comfortable. There were a lot more kids than I would have expected in the pool. Not enough staff at the coffee stand, but, when the staff member showed, he provided decent customer service.

s
3 years ago

Hotel

Hilton Carson/Doubletree

Hilton Carson/Doubletree

4.2