ruben d

Review of Hilton Carson/Doubletree

Booked for 2 rooms and was allowed to do special r...

Booked for 2 rooms and was allowed to do special request for a time range. Went in 2 hours later and rooms were not available.
Tried getting other rooms and said they were booked up. Tried getting my money back but they are not willing to do so because of their "48 hours cancellation policy"
Policy that should NOT APPLY WHEN YOU are getting reservation for that SAME DAY!!