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E
3 years ago

Even though the headphones I was looking for were ...

Even though the headphones I was looking for were not in stock, the manager was super nice and helped with everything he could. He even recommended other shops shich could've carried that model. If I'm ever in Vancouver again in need of headphones, I'm definitely coming back to this place.

C
3 years ago

I've only dealt with the owner, but he is very kno...

I've only dealt with the owner, but he is very knowledgeable and provides great service. Had some problems with a pair of headphones, he was able to fix them on the spot. Very large selection of stuff you can't find anywhere else at competitive prices (plus you can listen to everything there). The only place I go for headphones.

A
3 years ago

Remarkably friendly and knowledgeable staff in a n...

Remarkably friendly and knowledgeable staff in a nice, comfortable store. Buying HiFi can be intimidating and other stores I'd visited the employees were snobby or difficult but this place was fantastic. Will absolutely recommend.

R
3 years ago

I've been going to Travis for headphones for the p...

I've been going to Travis for headphones for the past two years. Yesterday I walked in after I was having some issues with my headphones, he swapped them for a brand new pair no questions asked. Great store, great owner 5/5.

J
3 years ago

Ordered a pair of headphones online. They arrived ...

Ordered a pair of headphones online. They arrived fast and had a hand written thank you. The headphones are great and I was happy to support a local store. Their selection is fantastic and the prices are as fair as you can get. Highly recommended!

J
3 years ago

On my second set of earphones from here. The first...

On my second set of earphones from here. The first were mailorder and the service was amazing. The second was in store earlier this year and it was great service -- talked about the pros and cons of the wireless earbuds I was looking at. I thought there was a problem with the buds, and spoke to the store and they were ready to help me out. Appreciated that even though I quickly sorted it was operator error. Great store - can't wait to go back.

C
3 years ago

An excellent little store. I happened upon it by a...

An excellent little store. I happened upon it by accident and ended up buying a pair of in-ears (RHA MA750i) based on an in-store recommendation. The owner (I think?) asked me a few questions about current headset, etc., and made a great recommendation. What I really liked was that you can actually try out every headset on offer (they have little alcoholic cleaning wipes & clean off the ear buds before and after :)

While I love the sound of the headset I bought, there was a slight manufacturing issue with one of the ear buds (seemed like the machining left a little hard bit behind on the metal ear bud). I took them back the next day, and was promptly given another pair, no questions asked. Great, friendly service.

N
3 years ago

I'm from Ottawa and I ordered a set of headphone f...

I'm from Ottawa and I ordered a set of headphone from Headphone bar, when I got them they didn't feel good so I returned them for some Grado. Wow what a service, we need more stores like this. No shipping, fast delivery and a great personality. Thanks, They need someone like you at bell!!

M
3 years ago

Honestly had a really good experience. The man wh...

Honestly had a really good experience. The man who helped me (the owner I assume?) was super informative, attentative, and helped me choose a really good set of headphones. Really above and beyond that made the whole process a lot more approachable. Plus I got to try out a bunch of incredibly HiFi headphones which I never really get to do, so that was fun!

J
3 years ago

I've been shopping here for years and have nothing...

I've been shopping here for years and have nothing but good things to say about Travis and Headphone Bar. I know that when I go I'll walk out with exactly what I need and nothing more. It's a huge plus to be able to demo gear for yourself before buying as it's easy to get lost in the maze of different reviews and impressions online. Headphone Bar is the only Campfire Audio distributor in Canada and I'm very grateful as they've been some of my best purchases. Highly recommended!

M
3 years ago

There was an error with my order and it didn t shi...

There was an error with my order and it didn t ship when expected, but the response time and customer service was phenomenal. Thank you for throwing in an extra pair of foam tips. I will definitely purchase again in the future.

M
3 years ago

Travis knows his products and offers great advice....

Travis knows his products and offers great advice. Lots of opportunity to test and demo different gear and figure out what you like.

If you are in the market for headphones the Headphone Bar is a must visit!

N
3 years ago

Fantastic experience! Travis is knowledgable, frie...

Fantastic experience! Travis is knowledgable, friendly and will let you try out his products in store. I highly recommend visiting his store. He has the best selection I have ever seen in Vancouver. Well merchandised store with lots of options.

T
3 years ago

I bought this for my brother. Its paint was peeled...

I bought this for my brother. Its paint was peeled off a little bit since he got it. He emailed headphone bar and they told my brother to pay for the shipping cost. Then my brother asked than why he should pay for shipping due to headphone bar's mistake. no response at all.

What do you feel if you received a damaged product? Then be asked to pay for shipping to exchange?

V
3 years ago

Excellent atmosphere, amazing selection of product...

Excellent atmosphere, amazing selection of products, and a real life "Try before you Buy" experience.
The majority of the products they will sell you can also be taken through a trial run at your own time with no pressure or obligation to purchase.
Highly recommended for anyone that loves music and the highest quality audio setups you can find locally.

N
3 years ago

I have been a customer for a while now, but my mos...

I have been a customer for a while now, but my most recent great experience warrants a review, finally. I bought a top of the line headphone, the headband of which unfortunately broke after three months. Headphone Bar was very understanding and accommodating and agreed to let me exchange the pair for another comparable brand. They even threw in a headphone stand for my trouble. Amazing customer service--and I'm far away in Ottawa. Not to mention several informative discussions about gear and hi-res music. Thanks guys!

P
3 years ago

Incredible customer service! They had a pair of he...

Incredible customer service! They had a pair of headphones on sale so I sent them an email with some questions. They replied within a couple of hours of opening and gave very helpful answers. I bought the headphones off their website and they had them shipped within a few hours. I received them in the mail two days later. Amazing! Highly recommended!

D
3 years ago

I can't believe how much it felt like the guy who ...

I can't believe how much it felt like the guy who helped me just wanted me to have my questions answered and for me to be happy. The best part was it all happened with such a casual attitude that I think he wasn't even trying to please me... it seems to just come naturally to him!! Really pleased to have bought something here. I'm a customer for life now... Now if only I could afford half the cool headphones that I want.

D
3 years ago

It is a really neat store, it is clean and well or...

It is a really neat store, it is clean and well organised. The people working there have great knowledge of headphones and are not trying to sell you something more expensive or something that you dont necessary need

J
3 years ago

Came from Vancouver Island. Took a ferry and drove...

Came from Vancouver Island. Took a ferry and drove hours just so I could try on several different models. Had no idea what I really wanted. Spent nearly an hour there and picked up my AudioQuest Nighthawk headphones which I'd never heard of until I tried them on there and was amazed. Spend hundreds between travel and the headphones and I'd do it again. They have headphones ranging from a $100 to over $2000. When I went they had a no return policy (understandable) so you better make sure you like your selection before you buy.

G
3 years ago

I was looking for a replacement for my old Shure E...

I was looking for a replacement for my old Shure E4 IEMs and started looking for local dealers. The Headphone Bar was easy to get to and seemed to have a more complete stock of Shure products, in particular the Shure SE425. I was encouraged to listen to several different recommendations with no pressure to buy anything and finally walked out with the SE425 and the optional in-line microphone smart phone cable. I also was introduced to the excellent Dragonfly in-line DAC but can't see using it in a gym or mobile application right now.
Travis gave me the best possible price and impeccable service. Very highly recommended - 5 stars!

d
3 years ago

Headphones and audio equipment is my absolute pass...

Headphones and audio equipment is my absolute passion in life. I have bought stuff from this store in the past because they sell goods from brands such as Audeze and Focal that the big box stores like Best Buy dont. A local business well worth supporting.

A
3 years ago

As far as I know, this is the only store of its ty...

As far as I know, this is the only store of its type in all of Greater Vancouver. If you are into the Hi-fi headphone or earphone scene, this is the place to go in Vancouver. Travis is very helpful and knowledgeable. Although the retail store is not open, my recollection is that it was clean and well kept. In pre-COVID19 times, it was great to be able to try on all the headphones and experience some truly amazing sound courtesy of all the hifi equipment (amps, DACs, etc) in store.

Great little shop.

S
3 years ago

This is what I call a stand-up company. Very promp...

This is what I call a stand-up company. Very prompt shipping to Toronto, ordered on a Thursday and had my phones by Tuesday morning. Received a defective pair of headphones and I simply told them the problem and they sent me a shipping label to send them back to be replaced free of charge. Couldn't be more pleased with the service. Highly recommended.

T
3 years ago

Thank you, thank you, thank you to Travis for the ...

Thank you, thank you, thank you to Travis for the incredible shopping experience and recent purchase. My new Campfire Audio Andromeda IEM's are incredible and have forever spoiled me in terms of how music is enjoyed. The depth of product knowledge, the laid back approach, the allowing of me to use my own devices all were very much appreciated - and on top of all that, Travis is such a great guy! I highly recommend the Headphone Bar whether in person or on-line for a perfect shopping experience.

R
3 years ago

They had a demo pair of high end headphones at a d...

They had a demo pair of high end headphones at a discounted price and I purchased it online. I called them to make sure the quality of the pair was still fine and there were no issues. They sent me a new pair instead of the demo since they tested it first instead of shipping immediately. I was happy that I received a new unit. Customer service is on point here. I would highly reccomend this place.

M
3 years ago

Biggest selection of Headphones and in ear monitor...

Biggest selection of Headphones and in ear monitors. Travis the owner is a great and honest person to deal with. He will give you his recommendations on what to try. One can spend hours here listening to cans. Location is much bigger here on Main St so more products. Parking can be tricky.

N
3 years ago

Great prices, excellent selection and no snobbines...

Great prices, excellent selection and no snobbiness whatsoever. If you're serious about listening to great music then check out Headphone Bar. And yes, the earbuds that came with your phone sound like two cans tied together with a string, it's time for an upgrade.

K
3 years ago

My husband bought a pair of headphones here, and t...

My husband bought a pair of headphones here, and the service and information was fantastic. The owner/operator of this business is crazy knowledgeable and has everything you need to be super informed before purchasing. It's fantastic to be able to try out the headphones before purchase.

#
3 years ago

Widest selection of popular headphones and amps fo...

Widest selection of popular headphones and amps for your audiophile listening spree. Warm atmosphere and absolutely the best place to chill out. The service is top notch and you're able to discuss topics and identify which products to best meet your needs. Would advise visiting here as your first choice when evaluating all the various brands out there. Cheers!

f
3 years ago

I've never wanted to wear $2400 on my head before,...

I've never wanted to wear $2400 on my head before, but I do now! Amazing staff that really care about the product. I wasn't in a position to buy when I dropped in, and I never felt pressured at any point. A truly wonderful experience.

Establishments like this are why brick-and-mortar places need our patronage! What an incredible value to be able to experience demos while choosing between headphones!

I will return when it's time to buy those Aeons, and HD800-S's

J
4 years ago

Great spot. Friendly, personal service backed by d...

Great spot. Friendly, personal service backed by deep product knowledge. A highly curated selection of products across a wide range of prices and styles that weeds out the garbage so you don't have to. Feel free to try them, sync them to your phone, whatever. I found a great pair, and when I had an issue with a small manufacturer's flaw a few weeks later, they were switched out for a new pair immediately no hassle, no problem.

J
4 years ago

I went to their previous location on West Broadway...

I went to their previous location on West Broadway. Price is on par with bigger retailers, but their variety is second to none. I was in to get 1 pair of headphones, but walked out with 2. Not because the staff kept pestering me (they left me alone the entire time), but because the headphones they had on sale was too good to miss! Definitely recommend.

M
4 years ago

I recently discovered the Headphone Bar while rese...

I recently discovered the Headphone Bar while researching some 'phones online and went in hoping to audition, if not buy, a pair. Travis was incredibly helpful, facilitated my listening tests from multiple sources, gave constructive advice and guidance without deliberately directing me to one pair or another and I ended up buying two different sets of 'phones. Great selection and atmosphere. If only more retail experiences were like this.

G
4 years ago

Good selection of headphones for different price p...

Good selection of headphones for different price points (although I don't know who's buying a $2000 pair of earbuds!).

Had a problem with a pair and contacted the manufacturer. They told me to deal with the retailer. Gave him an email and he responded quickly and exchanged the headphones with no problems. Overall satisfied.

C
4 years ago

Great service, great store, great location!

Great service, great store, great location!

What more can you ask for? I would way rather spend my money locally, even if it was a little more money. The best part, is that is ISN'T!!!

m
4 years ago

Great store with a wide range of options, from aro...

Great store with a wide range of options, from around $60 to well into the thousands.

The owner is very knowledgeable, and goes through the effort of sanitising ear buds etc so everyone can test them out to find their perfect choice.

The new location is pretty sweet, too!

R
4 years ago

The owner is very friendly and knowledgeable, I've...

The owner is very friendly and knowledgeable, I've been in there so many times to test countless headphones, have yet to make a purchase but I know when I'm ready to this will be my first stop! I never feel pressured to buy or get out, always a good time coming to listen to wonderful headphones and talk with Travis. Highly recommend to anyone looking at headphones of any kind, they carry it all from entry level to the summit teir audio. Thanks for opening such a great store in Vancouver!

K
4 years ago

I bought some stuff here and there from this place...

I bought some stuff here and there from this place in the past and today I decided to go in and audition some headphones. Travis would extremely helpful and was happy to let me try whatever I wanted and gave me great recommendations. Would definitely come back here to pick up any audio equipment in the future!

R
4 years ago

Superb assortment on hi-res audiophile equipment, ...

Superb assortment on hi-res audiophile equipment, always friendly and highly knowledgeable stuff. This is by far the best place in all Vancouver to buy high grade iem, headphones, dacs, amps, daps, cables, and more.

F
4 years ago

This place is incredible! Pretty much the only pl...

This place is incredible! Pretty much the only place you can test all headphone products they carry (unlike bestbuy, apple store and other equivalent electronics dealers who tend to only demo products for specific partners aka. beats etc.). The selection and focus seems to be on quality products that offer great value. The owner (I presume) was incredibly helpful and well informed, and the equipment he had in store for testing was also top-notch (myriad of high-end headphone amps plugged into laptops with various music samples). I was happy to give the Headphone Bar my business, and I am loving the product I purchased!

M
4 years ago

We're extremely lucky to have a store like this in...

We're extremely lucky to have a store like this in town. You'll not only find the majority of the highest rated if lesser known (outside of audiophile circles) brands/models here, but you'll also be able to try them all on and listen to them in-store to make sure you're getting the right fit and sound for you. Their selection is excellent far better than the limited selection of overpriced "brand names" found in the big box stores. I've purchased two pairs of headphones here, and spent a couple hours listening to all that peaked my interest both times, and have been very happy with both purchases. I'll definitely be going back when I'm ready for my next pair.

J
4 years ago

I don't usually write reviews, but the my experien...

I don't usually write reviews, but the my experience was just amazing here. The staff member that I talked to was very knowledgable and nice (i'm not sure what his name was, but he had glasses). The staff member helped me find the perfect headphones for me. I also enjoyed the great selection, as well as the fact that you can try one the headphones before you buy them. They have a great selection of in ear and over ear headphones. I will never go back to BestBuy or anywhere else to get headphones.

J
4 years ago

Nothing but a great store. Selection is wide, and ...

Nothing but a great store. Selection is wide, and great. Think less a shop pandering to the many and more a shop focused on products only of quality - anyone who can recognize good sound and a good product will appreciate this place. Owner was very helpful and patient, not once did i feel anything but completely comfortable. I took a ferry and drove here from Nanaimo just to come here and i would do it again.

J
4 years ago

Fantastic place to shop for headphones. You can t...

Fantastic place to shop for headphones. You can try anything and everything on, knowledgeable owner, and no pushy sales.... Prices are really reasonable as well. Can't say enough good things about this place.