Harrods is always interesting to explore. I enjoyed a fine macaron and a cappuccino. Definitely worth exploring for it's fine lifts and tech goods. It's not the cheapest place in the world but it's fun for a few hours of window shopping.
The store looks incredible. Everything is stunning to look at, and each department have lovely pieces everywhere. The Egyptian motifs close to the stairs were very beautiful, and gives the visitor a sense of wonder. What brings you back to Earth is the price tag. Several products which I'd seen elsewhere for a couple of hundred pounds cost three times or more here. The grandeur ends when all you see seem to be more expensive than expected. A lovely place to visit, but value detracts from the experience quite a bit.
You know surprisingly not as pretentious as I suspected. Can t say the same for some of their customers. The security staff were incredibly helpful and pleasant when I asked how to find an area. They even politely asked a woman who tried to move me aside that if she could just wait until they were finished with me, they would help her with her query soon. Look it s Harrods so don t go there expecting cheap stuff. Saying that this reputation its earned as overpriced is somewhat dated. Yes things aren t cheap, but they aren t overpriced either. This is London, if you want cheap then you re in the wrong city. They have an amazing salad bar and food market with helpful and friendly staff and reasonably priced. For the quality of food you are getting I was pleasantly surprised that it wasn t breaking my bank account. Either that or maybe I ve been living in London so long I am just used to these prices. Either way I had a good time.
Fantastic experience extremely polite staff well worth checking out the gift store for more affordable bags pens teddybears ect
Too busy in August to truly enjoy the experience of this shopping center. A sea of people made it less fun to spend time there and the sales staff was seemingly very pushy and rude because the customers were agitated and rude.
Very posh place
Amazing interior
Everything is very expensive.
Not as good as it used to be. It used to be a good shopping experience but now just like any other large department store. Reminded me of Habitat.
Nice experience. Could have a few more coffee shops.
Always fun to browse and pretend what would I buy if rich. Good access from the tube but no parking nearby that I know of. As always love the souvenirs and the food courts
Amazing, luxury and huge place for all brands from all over the world. But you need a fortune for that . Delicious restaurants in every level. Wonderful decoration and good location next to Hyde Park. There are many limited editions collection which can found only at Harrods. Also they do fantastic discount so you can find what you like.
Great place to shop. Icon of a department store. Many Choi ds. Excellent food. Highly recommend.
We went for a birthday tea. The food was delicious and so much choice.
Very exciting store to visit, full of inspiring and creative ideas...visitors and staff seem to be wearing permanent smiles on their faces.
Vow...its a high end store with good variety and one can buy anything under the sun from Harrods...but a bit too expensive...its a rich mans paradise
Not how I remember it back in the day but still amazing and great products, staff were fantastic.
Very disappointing. Very difficult to navigate around.
Worth a visit to see the amazing displays in their food court
It's an awesome place. You can find whatever you want in the best brands
Extremely disappointed with the cleanliness off Harrods. Food Hall dirty! Carpets curling throughout the building, it's in desperate need of a make over
Amazing store and lots of friendly and helpful staff. The best is the gift store downstairs for presents. Was just missing mens wallets
Such beautiful food! Everything looks amazing. Great even just to browse
Harrods is everything! We lucky enough to go several times all year! Best shopping is London! Give yourself plenty of time to explore!
If in London for the first time, I would say it's worth the experience to see this beautiful building - almost like a museum-like experience. Very extravagant and prices have no limit.
A wonderful store, full of history with an internationally recognised selection of goods. The building is tired although classic with well trained staff. Parking is terrible so Taxi or Tube an obvious choice.
Well what an experience - never been before and probably won t go again but to see all the brands was fascinating
Trying to find our way out was the biggest challenge !!
Worlds famous corner shop wonderfull array of high end items
NEVER SHOP WITH HARRODS!
If I could give zero star, I would do that with no doubt.
Last week I bought a baby stroller online at Harrods website with a cup holder as accessory. Stroller was canceled as it's out of stock with only the cup holder delivered!
Today I saw the the stroller in stock again so placed the order. Order was canceled AGAIN within 30mins for the same reason. The moment my order is canceled, it appears as in stock again! Called the customer service and the staffs basically give a feeling of: " I DON'T GIVE A SH..!". The staff even suggested me to place the order AGAIN! Money has been deducted twice because of this. It's a scam.
Terrible service, terrible customer service. Harrods dares to brand themselves as premium department store. It is actually the worst retailer I've ever came across. Feel being tricked. Harrods, don't play your customers. Honour your transactions!
that's all a lie an old myth and nothing gets worried or sent anywhere. Fairy tale! For the purchase of a camera battery was not just politely referred to a dealer in Oxford Street. Great from there but only the facade shines. Better to buy online at AMAZON. We are really more than disappointed
Never buy anything but lovely to wander through especially the food hall!
Of course it's famous. That's why there are so many tourists. And I know that this is not a cheap supermarket but it's not true that you can't buy there something. To the people who don't go to Harrods because it's too expensive for them: you don't have to buy a Gucci coat or the most expensive whiskey you can find. You're not committed to buy the expensive stuff. Why don't you buy just a glas of marmelade or jam made in UK (not China or Japan). Or what about a Pork and Stilton Pie, handmade by excellent chefs in Britain. And at the end, you don't have to buy something just because you're going to Harrods.
Best in winter, when less touristy. Probably the best thing about this place is the food hall, everything else, you can get at any other store.
Great place for a wander to see what the other half spend their money on, love the food hall, delicious food and treats
A bit expensive, but definitely classic and of course, when in London, it's a must visit!
Super posh, super expensive shop, is not for normal mortals but is goodbye browse and see how different class of people live, the taste of food what ever you buy is exceptional , I give 5* , is not for me to do shopping in shop like this, but I'm fine to pop in to buy some tasty bites
Classic and famous. Take a trip to the middle of the store to see the Egyption experience and the escalators. Oh and bring your wallet.
I liked the extraordinary food section. The choices are endless. The building is not very charming. It needs a fresh look.
Wonderful place in central London, amazing products on offer to choose from.
A luxury shop, not... the next!
Good to have a look and don t be tainted... it can destroy your budget!
Very crowded these days, exclusivity is dropping down the scale. Still a great place to visit but have a very full purse!
Fancy! Makes Neiman Marcus look like a Kohls. Had 3 oysters, 2 bubbly waters and 2 cocktails. Pricey, but I can say I bought something at Harrods.
In my opinion the recent redesign of the once marvellous food halls has now completely ruined them.
Previously Harrods had managed to maintain a feeling of being a British experience, and represented the highest quality in everything it did, but now it ressembles a middle eastern shopping mall, and the once famous customer service appears to have also changed.
Sitting in the food halls was also a great way to feel that you had entered into a special world. Unfortunately, the makeover has destroyed that feeling and it is now a very bland environment which I feel no longer has any purpose, it has lost its feeling of having a special heritage.
Massive! Loved the Egyptian theme on lower floors.
Too bad that Princess Diana's memorial was moved, after another family acquired the Harrods.
Luxury items on sale!
Great place! A must if you are looking for luxury products
If you want to see world class cakes then head to the food hall!
Iconic shopping experience. Just about anything for sale.
So chaotically busy! Even the staff didn't seem to have much clue when I asked for directions to the coffee area, drinking and purchasing, some said it was closed due to work going on and some saying it was open, wasn't overly impressed buy the Christmas area either, seemed rather tacky this year.
Not for the faint hearted. If you like shopping for hours at a time for the most expensive things in London, then this is the place for you. If not, then go around the back and look at the sports cars parked there. Equally fun
Beautiful establishment where you get to see how the other half live/shop. Great area to see the latest sports cars #boysandtheirtoys. Great day out all the same
It's just a magical place but always very busy but still worth a visit
It s just a mall, don t see real different than any mall that has brands!! I think it s a matter of reputation it has only.
I like the basement if you like to buy some gifts
Great food. Worth the price. Food hall is reasonably priced for the great quality.
Good place to do shopping and collect souvenirs here!
There can be only ONE HARRODS!..where money meets class. My Billionaire lifestyle loading soon ...There is something about Retail therapy that speaks to one...when done CORRECTLY
Excellent place, many amenities and luxurious atmosphere!!
Great shopping, a must visit for all, especially the Prosecco Bar.
This store has changed hands it used to be good.....they require in lots of areas improvement especially their window displays are very boring now. Once up on a time this was one of the top stores in the world...but not so high class anymore. Which is a shame.....
To visit Harrods is always an experience. It doesn't matter what you are looking for because you can find pretty much everything there. From food to autographed photos from famous people. Obviously is not a cheap place, but you haven't been in London if you didn't visit Harrods.
The ideal location. One of the best kept secrets of UK ! The visit is highly recommended to have a Royal feel. Enjoyyyyyyyyyyy !
Bought some seaweed from the food hall which caused food a serious bout of food poisoning. Will never use again.
Nice shopping experience and within walking distance of Buckingham palace, Westminster and big Ben
A very pleasant hour or so was spent with an extremely helpful young lady at the Penhaligon counter. Best scents in the world.
The best mall you can enjoy with your family for shopping and resturants
The name says it all just the atmosphere draws me back again if you like oysters try the oyster bar amazing
Definitely worth the visit, you will need more than one day to see everything.
What an amazing place to visit and an absolute must for anyone visiting, whether you plan on purchasing something or not. You could spend days visiting all the shops. And the food court!! Spectacular all around.
I don't see the hype of this place, an overpriced tourist attraction. Not a true department store, in my opinion. The majority of products can be obtained in John Lewis or Selfridges for a fraction of the price. However, I suppose the majority of visitors visit to say they've been in Harrods. This store excels at this.
It used to be better. I asked the employees about a brand. They told me that it is was not anymore on their system so not in Harrolds. But I found it there by mistake while I was leaving the shop
Always interesting.... But.....the service at the coffee/light bite area was appalling for what's purportedly a high class establishment.
Deliberately confusing. And pricey.
But very nice.
It's Harrods! Fun for a browse but remember not to bring larger luggage. Costly storage :-(
Massive department store with all the top brands and fashion houses - heaven!
Great place to browse. If you don't get lost you've done it wrong
As glamorous and magical as you would expect! There was a lovely Auburn haired girl on the food section that helped us and made sure we made it to the right place after asking for directions. The pianist in the tea room was definitely a highlight too :)
Afternoon Tea at Harrods nice experienced and all the staff are very polite and excellent service.
Great department store thats very pricey but has an amazing food hall with global crusine
Stunning building with a fantastic variety on everything your heart desires. Always worth a visit even if it's just for roaming around and taking in the spectacular atmosphere.
Very crowded place but the wheelchair toiletts are awesome.
The food here is out of this world, so many choices so little time, would highly recommend a visit to this Food hall, 10/10
Well what to say. The name tells it all. Quality products. All brands under one roof. You name it you'll get it. If you in London must come to Harrods.
harrods.com
