John Gillies

Review of Harrods

In my opinion the recent redesign of the once marv...

In my opinion the recent redesign of the once marvellous food halls has now completely ruined them.
Previously Harrods had managed to maintain a feeling of being a British experience, and represented the highest quality in everything it did, but now it ressembles a middle eastern shopping mall, and the once famous customer service appears to have also changed.

Sitting in the food halls was also a great way to feel that you had entered into a special world. Unfortunately, the makeover has destroyed that feeling and it is now a very bland environment which I feel no longer has any purpose, it has lost its feeling of having a special heritage.