Harrods

Architecturally stunning. Egyptian themed. Tip- Start at the top and work your way down to the gift shop on Lower Ground. However, with it being under major refurbishment Aug 19. This has become a rabbit's warren. Got lost. Many times. This place is for VERY VERY DEEP POCKETS. Worth a look. Frightened to touch anything to be honest. Best part is the gift shop. But be prepared to pay in there aswell

Amazing store, we especially enjoyed our walk around the food hall. Don't forget to take your credit card because it is amazingly expensive - this is not where normal people with regular jobs shop Finding the toilets was a nightmare, signage wasn't great and the style the store with lots of doorways off to different places, made it hard to find what you were looking for.

World class department store, full of rare and exceptional food, clothes, books and many more. Worth a visit, but bring your wallet as you'll definitely need it!

Terrible experience. I went there on Saturday afternoon and it was really really crowd. People everywhere just to take pictures and nothing more. I suggest to go there during the week cause probably there will be less people. Take a map when you are there cause is like a maze

Went here to take a look at their winter wonderland Christmas promotion. Dear me. The Fenwick's in Newcastle has a better range. No reason to go back or tell anyone about it.

The next best thing to Internet shopping, everything you ever wanted under one (very) big roof. And very stylish interior :-D

Great window displays. And sumptuous interior. Nice just to browse through it. Excellent Laduree restaurant next to the food hall with attentive staff and excellent savoury meals, cakes and liquorice macaroons. In the toy department they have a great variety of pretty marbles in different sizes from mahoosive to wee. Best time to come here to buy anything is during the sales.

I can easily and categorically say that the customer service is the best one in the whole UK I have experienced in the last 18 years (and I have been around). I was very impressed with staff asking you whether you need any help and directions. I forgot my loyalty card and one of member of staff went above and beyond to help me. They also gave me directions around London. It is massive inside and the decorations are very impressive. Very ancient Egyptian theme. The prosecco bar is an experience you have to witness (I won t spoil the surprise). Very good quality food also.

Disappointing. We traveled to London and my mother was looking forward to experiencing this store for the first time. She unfortunately started to not feel well. I went to customer service to see if there were wheel chairs available, only to discover that this great store doesn't keep track of them. There was a sweet woman at customer service that tried to help. Sadly, while she was trying to place the call for help, she kept getting the run around. How hard is it to make customers sign wheel chairs in and out? Or to put something in place to make sure that wheel chairs are all returned to the same area?

They said everything you want to buy (well almost everything) they have it. Perhaps a bit exageratting but this place is really impressive. Shoppers' heaven. From top branded products to fancy sport car & crystal guitar. Really nice and helpful staffs too. I was ushered by a counter lady from one hall to the other to get what I was looking for. That's top service. There also some good selection of restaurants too. Amazing food hall.

If its brand you love then you will love this. Super premium collections.. Place is so big that you will get lost inside it

Such a beautiful store and is also very well organised.

The restaurant chaiwu food was great.. Good service. And will come again..

Well what can I say? It was as good as usual. The staff here are always very helpful. They had a lot of food samples in the food hall, which actually helped us make decisions and buy some Christmas presents. Bought some lovely blue cheese in a Harrods porcelain pot. Was delicious, wished I bought some for me! This will always be a fabulous shop. Highly recommend.

Beautiful building, expensive of course. Lovely rooms, amazing products. Delicious food.

Busiest shop I have ever visited! But the baubles!!!!! They're the best!

It's an iconic department store, where the staff is very friendly and helpful. It is of course very expensive but the foodhall is just fabulous.

Popular shopping center which houses every popular world brand, expensive but outstanding in all respect, I really commend the staff guidelines and welcoming attitude at reception

Better when it was Al Fayed owner, loved his Santa Claus outfits come Xmas period.....he still owes my son a Lamborghini Gallardo he promised....

Harrods is lovely shop to explore. Even if you cannot afford the majority of items you can dream. Food Hall is wonderful and there are plenty of things to buy which are good value. Visit the lower ground floor where you can afford to buy something and you will be spolit for choice.

The Tea Rooms - excellent services and an even better selection of cakes. We thoroughly enjoyed the food and accompanying tea however felt it was over priced for what it was.

Lots of floors. Got around two of them. Greatlayout and good decor. Not good for an everyday shop though!!!

It is like a wonderful maze of different countries and different areas. You can be in Egypt one minute then in modern luxury the next. I spend most of the day here exploring and eating the best sundae I've ever had. Prices for luxury goods I found a bit cheaper than in Taiwan so that is a plus!

Harrods is a great experience. A top of the range shopping adventure with UNBELIEVABLE products and service. Everyone should visit Harrods when in London.

Fantastic,but so busy,you couldn't move for people,worth a visit if you have the patience and plenty of money

EVERYONE working here is helpful and happy, literally everyone. Five stars for Herrods having the most enthusiastic crew greeting and selling. It s an experience you need to have while in London. The escalator alone is worth the trip, but there is so much else to see and do.

Such a wonderful mall containing luxury stuff, crowded most of days, you should try the coffe in dinning area

A stor with good brand abd deferent options of products. high price

We had lunch at The Coffee Bar in Harrods which was an amazing experience. The food is excellent and the coffee, as you would expect, totally amazing. The staff are so attentive without being overbearing and looked after us so well. It is a bit pricey but it was worth having some time out to relax, enjoy good food, and people watch for a while. It is in a superb location but sometimes you may have to wait 10 to 15 minutes for a seat to become available. Enjoy a good lunch at Harrods Coffee Bar, hope you love it as much as we did.

Most reputed and expensive shopping store in London. All expensive brands of watches, clothing, perfumes, Jewellery, groceries are available. Freshly grounded coffee and fresh meat and fish are available. Parking nearby streets are free after 6:30pm everyday and free on Sunday all day. Not to miss location for tourists visiting London

Plenty to see in harrods, 5 floors of shopping from the top to the bottom. From clothes to shoes, perfume jewelry even something for the children. You just never know what you'll find.

The Valhalla of Consumerism. Keep your Wives away from Shoe Heaven... seriously.

Must visit even just to browse although its good to treat yourself

Lovely experience. Busy, but friendly helpful. Staff

Afternoon tea in the 4th floor tea room is a real treat and shopping in the Food Hall you will find many delicacies that you just cannot buy at the local supermarket.

A must visit, the most exclusive department store in the world,love the food hall, however to my taste a lot of the food is not as exceptional as before, the price still exclusive, flavour isn't.

It doesn t need recommendation really - it s a shopping paradise where you ll find everything in the best quality, helpful staff and nice surroundings. Also you can eat there and I can highly recommend to try as it s wonderful experience.

Best store in the world. Shopping with confidence and enjoyment

As another review said, it's hard to rate the store as a whole when there are good parts and bad parts. However, as my overall impression left me feeling "I don't want to go back, I'll go to Selfridges next time", I have to give it two stars, which Google refers to as "disliked it". Positive areas: + Hermes @ Beauty Hall, very helpful gentleman. + Laduree, classic service and not overcrowded. Negative areas: - Dior men's, completely ignored. - Louis Vuitton men's, completely ignored. - Prada men's, completely ignored. - The entire menswear floor as a whole, really. I stood for at least 10 minutes in each store, waiting for someone to come assist me while browsing the bags alone. This was most irritating in Louis Vuitton, as I was wearing several items of theirs at the time, so I was clearly identifiable as a regular customer of the brand. Harrods as an institution should not be putting a black mark on LV's card, when I have had nothing but exemplary service in every other Louis Vuitton boutique and department in the world. It is not a question of waiting as I am used to LV being busy, but rather no eye contact being made, no greeting, no apology given, no host to "triage" customers nor any sort of indication they were aware of my presence in the store that left me feeling like I had made a wasted trip into town. I didn't fare much better in the ladies' accessory hall Louis Vuitton either, but that was more a case of their queuing system not working on a department store mat with no defined entrance and exit. But at least there was some sort of queuing system, unlike upstairs on men's. Overall I won't bother to stop by when next in London.

Lots of branded bags n clothes, clean the place , good service

It is what it is. Big, old building. Many people. The tech dept is good for a browse. The TV's are huge!

Pricy place but worthy to visit. You can find everything

Always a wonderful experience looking at all of the great quality food, clothes, accessories and fine jewellery and watches. We always have a coffee and a big piece of chocolate cake in The Coffee Bar which is in the bakery hall. Great service and quality and such a treat! Never find it snooty in Harrods. Nk one minds if you can't afford the things and they don't mind you looking or asking about them. As it should be. Don't hesitate to visit.

It was nice to go in the week here as it wasn't too busy. The toy department was lovely but a lot smaller than last year which was said. No sweetmince was disappointing, as they are already out of stock, but the staff in the toy department, women's fashion, watch department and the lovely man that serviced us in the bakery were a delight to meet. Lovely day

Amazing store selling just about anything you could want from Nik Naks at a pound to electronics, furniture and jewelery at many thousands of pounds. The food market is amazing with every type of food from various countries all in one place. Great store well worth a visit .... even if it is only to get a Harrods carrier bag.

Just got back from Harrods Xmas shop , loved it bought some baubles:)

Stunning place with a superb selection of products. You will find the best brands and always the newest collections, gadgets exclusive items etc. Customer service is impeccable and the staff is contributing significantly to a pleasant customer experience.

Best shopping in the world. Full of glamour. Great food court. Not to the average human. Very very expensive.

Nice big place, a lot to see and experience. You should not that there is a lot of people here and the prices are sky high. It's a fun "must-see" thing in London. The place is very beautiful outside and in, and they have a very nice and helpful staff.

My wife and I love Harrods, but trying to find anything on a particular floor is difficult at best.

We went shopping for Christmas ornaments the lovely lady helping us was fantastic Then we bought a coat. Well just to say it was a nightmare and we ended getting a different coat sent to us. I would call out names but my lawyer said not to. I though loved the floor staff and one customer service manager the rest can well...

Harrods is always busy but still the best place to find everything you need and spend some time and money in London

Omnia Omnibus Ubigue, all things for all people Harrods motto. Founded in 1824 now has 330 luxury departments and over 1.1 million square feet of shopping and cafes. You can purchase a gold bar here, and they make their own British Teddy Bears for around $25.00.

The iconic Harrods gifts/souvenirs is must buy items in this place.

A store of striking & colourful displays with people scurrying around all over the shop floors.

If you visit london this market is a must visit. Its beyond any local markets or grand malls. Different experience which can t be explained but experienced.

Wonderful place to buy! Have everything and every brand. Super fancy! I actually preferred Selfridge but it's my personal opinion.

You can easily spend an entire day in here The Market was my favourite. The displays were very thought out and pleasant to look at. The crowds on a Saturday can be a bit overwhelming. The prices are definitely on the expensive side. The gift shop had plenty of options to choose from. One of the chefs in the pizzeria serenaded us with a beautiful Italian song, so romantic

I really enjoy going to Herrods! Walking around on each floor is great fun! There's usually so many people too!

I was very disappointed today the Christmas section untidy and i found a few staff very uppity.. i travel a long way one of my high lights is harrods not so sure il be rushing back

So this is what it is like to window shop! We stopped in here and the opulence is UNREAL! Every floor is laid out perfectly with $600k Excalibur timepieces, to Harry Winston 1c rings, to Cuban cigars, to ultra rare wines and more. Just go in and walk around! I personally liked the gold handrails on the stairs! Great place to "car spot" as well. It's the only time I have ever seen a Koenigsegg!

I love harrods. The food corner is beautiful and the service is always on high level.

Departments were not where the map it was!!Quite frustrating!!! I bviously it will be expensive.

Most popular wonderful great stuff in London don't miss it

Went in yesterday for a Christmas present. Two people on till were fantastic, so helpful

Unique, wonderful iconic department store. With many restaurants, you will not go hungry. We had lunch in the Mediterranean restaurant and it was the best meal of this type that we have ever had. The chicken shawarma and lamb shawarma as the best I have ever had. Everything was very nice including the service. We walked several floors before we went to the food court. The baked goods are outstanding and mesmerizing. I recommend you eat before going there! You would need days to do this store justice, so organize your trip ahead of time or prepare to be overwhelmed. A must visit in London.

Beautiful place however my service was terrible. Took over 30 minutes to check if they had my single item in storage. Then I went to gift wrap it and then didn t want to simply put my item the box I had just bought. Didn t ask for any additionally complicated wrapping. Apparently it takes 7 extra pounds and 30 minutes to put the item in the box . No extra wrapping was needed. I don t understand.

This place is quite the experience, went in here not sure what to expect. As you walk from room to room you re greeted by scents and aromas some of which you re familiar with and lots I m sure you would have never imagined finding here; vibrant colors and vivid items. This is an all around cool experience as many have said, you ll find everything and anything. Let s say you can go buy some clothes get appliances and do some light grocery shopping at the same time. Worth checking out if you have some time.

A lot of the staff were just standing there and waiting, my opinion, very much overpriced

Amazing place at Christmas, lots of people though - as expected.

Great service, in food hall you can find anything what housewife dream of, best olive extra virgin, teas, sprinkles for cake. Salad bar is absolutely best! Only wish I had if Harrods could have more healthly, gluten free and dairy free products

Great experience, excellent service, top designer brands, new styles, great prices.

Over priced and over rated. Same brands are available at better price outside

Atmosphere , quality makes just being there a no no to use the internet to shop.

Good but crowded, at least the time we visited it. Good to shop this time.

Harrods was a real treat and worth a visit if you re near Kensington/Knightsbridge. Best tea and clotted cream around and the ambiance was only adding to the delight.

Superior Customer Service...Class apart...Must visit store..

Always so packed with tourists you can barely move. It s also an absolute maze with improper signage. Going there is mostly a box ticking exercise just to say you ve been. The only things worth doing there in my opinion is checking out the Egyptian themed escalator, the monument to Diana and Dodi (which I believe is to be relocated soon) and visit the Godiva cafe to try their unbelievably delicious hot chocolate.

Shopping how it should be, the attention to detail to showcase even the smallest item is outstanding.

This was a great institution but disappointed today to see just a glorified department store. All branded booths very expensive and very difficult to find the right place as signs not easy to see .

Loved this place.. Very elegant shopping experience. Knowledgeable and helpful staff!

Insane store. Has alot to offer. Staff are super friendly. Shout out to the young man who works at Saint Laurent who let my boyfriend try the boots with no judgement. We had a very good time and felt the quality and the London experience.