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L
3 years ago

Facility is immaculate. Rooms spacious and comfort...

Facility is immaculate. Rooms spacious and comfortable. Break fast is hot, diverse and plentiful.
Front desk staff amazing and helpful, housekeeping great and accommodating.
Parking on the premises is reasonably priced for JFK area.
Great place for family stay and connected to the Hilton if you are attending a conference there.
Highly Recommended!

J
3 years ago

My husband and I stayed here a few weeks ago, as w...

My husband and I stayed here a few weeks ago, as we had an early flight the next morning. From top to bottom, arrival to departure, our stay was perfect.

The hotel itself is kept in excellent condition - the rooms are clean, the common areas are organized and comfortable.

The staff was friendly and more than willing to help us with whatever we needed.

We walked next door to the sister hotel (Hilton, connected thru an indoor walkway) and grabbed a bite to eat, which was actually amazing. Great burger.

The 5:30am shuttle was ready and waiting for us - and we arrived at our terminal with plenty of time to spare. All in all - excellent stay.

S
3 years ago

This review is long over due I was introduced to H...

This review is long over due I was introduced to Hampton in about three years ago through my company and this hotel and their staff neveer everr seem to disappoint me. Every stay I enjoy I don't sleep with lights off but here it feels like home away from home so lights off! Hampton Inn JFK your staff are amazing! From the cleaners to the bus drivers to front desk to the kitchen staff I admire how hard working they are how committed to the company and how much they care about their guest. Special shout out to Derron, Mr.Elsie,Garfield those bus drivers neverr failed they kno what it means to carry special Cargo. From breakfast Trish, Ms.Clover thank you guys for always feeding me lol. Front desk Ashley, Wonda, the front desk lady that brought the butter up to my room at 11pm in the night that is remarkable I don't remember your name I was in room301. Miles always helping... and to all the staff there you make me so happy I really love the Hampton Inn and I recently stayed at Hilton RoseHall in Montego Bay Jamaica for my birthday and that was possible because of the Hampton Inn and my loyalty points I had the most amazing experience the service was incredible. I think the entire Hilton family is just amazing! Mr.Hilton raise their pay!

SMathie...

M
3 years ago

I went January 2nd. It was a zoo in there just to ...

I went January 2nd. It was a zoo in there just to check in. Line was like 15 people long. Had to pay $26 to park in their lot or your car will get towed. There's an option to park on the street tho. Ice machines broke, so had to get ice at the lobby. So to many negatives. Only positive was rooms were nice, and cleaned. I WON'T BE GOING BACK.

M
3 years ago

The service is to be definitely improved.

The service is to be definitely improved.
The first room was not as we have ordered. We booked a king bed, but we're given two queen need instead.
This was quickly fixed though.
The second room had several little cockroaches running around the TV stand, as well as one little one was also found inside the bed. The bedding (the sheets on the mattress) was disgusting. Lots of unclean spots. So we have called for a Manager.
After manager came to our room and investigated, she confirmed and changed our room to another floor.
No problems was found after that. Really good room and clean bedding.
Oh yeah, forgot to mention. In that room the phone was completely dead! But it was no a big problem for me.

S
3 years ago

My wife and I stayed at this hotel during a 1 day ...

My wife and I stayed at this hotel during a 1 day layover thru JFK. The hotel is clean, as you would expect from any Hilton group hotel. The all day airport shuttle is also convenient. There's not much to be impressed or disappointed by, but it is very convenient and close to JFK.

R
3 years ago

Rooms were Hilton standard, pretty spacious. The w...

Rooms were Hilton standard, pretty spacious. The workout room is tiny so it can border on uncomfortable when more than 3 people are in there--only 2 treadmills and 1 elliptical. Breakfast had good options and open from 6-10, so that was a definite plus. There's not many restaurants around the area so be prepared to Lyft or Uber for food.

K
3 years ago

Clean hotel close to JFK Airport. Enjoyed my stay ...

Clean hotel close to JFK Airport. Enjoyed my stay and the staff was very nice and helpful when trying to find food late at night. Room was clean and cool. Shuttle service was good but be aware that when flying in the the shuttle runs from Government Center not direct to any of the terminals.

t
3 years ago

Good

J
3 years ago

Nice hotel for short layovers at JFK. Rooms were c...

Nice hotel for short layovers at JFK. Rooms were clean and decently sized. The sink bathroom sink was tiny however and made it hard to brush your teeth because the faucet covered half of the sink. There is also free breakfast which is always appreciated.

L
3 years ago

A nice surprise.

A nice surprise.
We checked in to this Hampton Inn May 23, 2016. The staff was pleasant the room was great. Clean lots of towels and above all great lighting. I was to apply my makeup in the bathroom mirror. I have traveled all over the U.S. and Europe. This was a first for me. The location was in a nice quiet area. We where able to walk next door to the Hilton and enjoy a wonderful steak dinner. Thank you Hampton Inn JFK Airport in Jamaica N.Y.

G
3 years ago

Poor staff, giving out wrong info about how parkin...

Poor staff, giving out wrong info about how parking works as well as wrong info about how shuttle works. 2 out of 2 soda machines did not work. I stay in hotels 3 -5 nights per month and this one was way poor.

d
3 years ago

Very disappointed

Very disappointed
My daughter on an emergency stop over with a baby
No way of boiling water or heating baby food in the room, unable to leave baby in the room unattended she kindly asked if there was aby way of getting a simple kettle even to her room was given a flat NO we cannot help
So sad that this is how you treat international guests cannot

L
3 years ago

Rude staff. $100 deposit, which is ridiculous for ...

Rude staff. $100 deposit, which is ridiculous for such kind of place. A lot of additional fees. Also I noticed quite strong wall vibrations even living on 7th floor- perhaps there s subway line down below. So if you don t want a headache and/or your hands vibrating - stay away from that place. I personally never again.

Oh, almost forgot: strong weed smell in one of their elevators.

S
3 years ago

I had a wonderful experience at the Hampton Inn. I...

I had a wonderful experience at the Hampton Inn. I stayed on a Saturday night and enjoyed the very quick and easy check-in and check-out. The room is pretty spacious and the neighborhood seemed quiet. Staff was very helpful and the price wasn t too bad. I plan to stay here anytime I m in the area.

A
3 years ago

Excellent hotel with incredible location and shutt...

Excellent hotel with incredible location and shuttle service from the airport to the hotel and back to the terminal. With a truck stop to visit the city and the hotel store they sell you the transport ticket. Everything was very simple to optimize connection time for another flight.

C
3 years ago

The Hampton Inn at JFK is not just another hotel. ...

The Hampton Inn at JFK is not just another hotel. As a Hilton Honors member, and a road warrior, the staff is what makes this place special.
I was fortunate to have a 2 week stay at this location and could not have asked for a greater experience. Jocelyn, Shari, Ana, and Ivy, to you ladies I cannot say thank you enough for making this last 2 weeks very special .

To my fellow travelers, if you have to come to JFK, please look these ladies up and put your trust in their choices. They are the true assets of this organization.

A
3 years ago

The hotel is doing renovations. We were lucky to h...

The hotel is doing renovations. We were lucky to have gotten one of the updated rooms, which was very clean and nice. The issue I have is they charged me an additional $25 to park in the hotel parking lot upon check-in or find a spot on the street. It was in a crowded residential area with narrow streets. Good luck finding a spot!

B
3 years ago

Excellent hotel for those who need to spend a nigh...

Excellent hotel for those who need to spend a night in NY near the JFK airport. Suttle service to the airport is great. Excellent breakfast. Wonderful bed and bath. Very good general cleaning. I recommend.

Hampton Inn- JFK

Hampton Inn- JFK

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